Spotminders.  レビュー 1,619

Spotminders was great! I decided after i ordered to switch to the pro tracking card. Their support was amazing! Andris was super quick to get back to me and took care of exactly what I needed. Couldn’t ask for more!

The Founder and Customer Support are good to excellent. The Founder himself is extremely responsive. Customer Support - not so great - and is a bunch of AI chatbot responses mainly. However, when I needed to use the Card for the first time (lost my wallet), the Find My app had removed the Card from my inventory so the Card did me no good. The Tracking Card itself is unreliable and would not purchase another one. I highly recommend going back to an Air Tag and stuff in your wallet regardless of its size. After many attempts to reset it, recharge it, and follow the steps to pair it again with my iPhone, the Card is dead. I have only had it less than 30 days.

Such great customer service, Maria is amazing ! We now have 6 cards and we love them, soo handy !

Does exactly what it says on the box

Carol really helped me when I inadvertently typed a wrong address for shipping. She responded almost immediately and resolved the issue. Excellent customer service.

This charger is FAST. It magnetically latches onto a phone so it doesn’t off-center on the phone’s magnet accidentally.

I had some questions and misunderstandings regarding 2 orders I made. Marla at Spotminders followed-up and through several emails and days of checking solved my concerns in a very professional manner. Thanks Marla

Excellent fast response and action by Carol. I got my order sorted so fast (I made a mistake in ordering) and placed an order for the ultimate package instead. Now looking forward to try this product, which I've heard from a friend it work better then Apple's bulky alternative.

I've been using Spotminders tracking cards for a while now and love them. I had a small issue with my Spotminders charger where the lead started to part company with the charging pad. I contacted the support team and Carol sorted the problem out in no time. I'm very happy!

I have ordered 3 trackers, 3 car tags and 3 chargers. I love them, but better than the trackers is Raymond. If you have ANY problem, be sure to ask for him. By luck, he answered when I had a problem with one of the chargers. It did not work. He had me try various things to make sure it was the charger and not the operator. Just kidding. I sent him pictures confirming that the charger did not work, and I had a new charger immediately. Then my husband had a problem getting his Tracker to be located with Find My Phone. Raymond, sent him directions and then followed up to make sure that everything was ok. This is the type of customer service all companies should have.i wonder if he can help me with Microsoft😂😂

This card is a game changer for travelers! It's so superior to the Air Tag! I'm looking forward to using it on all my future travels.

It’s often frustrating dealing with customer service for tech items. My experience with Marla was anything but. She responded quickly and with clear suggestions and requests. I had to step away from our conversation for a couple weeks but once I came back she picked up like I’d never left. In the end she resolved my issue completely. It was a very positive experience.

Just set it up a few days ago and it already located my black wallet in the darkest depths of the black interior of my truck!!!

On time, great customer service…would definitely shop here again.

Great service. I had a technical problem which they were very patient helping me resolve.

I purchased five, one for each of our wallets/purses and one for each of our three cars. Set up was easy and all five are now being tracked as expected. Obviously don’t know how long the batteries last, between charges, but so far, so good.

Bestelling ging zeer soepel en het gebruik van de cards is geweldig. Ik had echter een defect en Marla van Spotminders heeft dat zeer professioneel opgelost voor me.
De kaarten zijn goed te verstoppen en de tracking werkt super met Apple.

Zes sterren voor Marla

I ordered the buy 2 get 1 deal and had an issue upon delivery, which turned out to be my error. Although my email was curt, the response was friendly and super helpful. Carol is awesome. She fixed the issue and even sent an extra gift. Carol gave me confidence to order 3 more as gifts. When she asked if could help with anything else, I inquired if the cards could be pink instead and she made it happen! Since they are all in stockings, I haven’t been able to use the cards yet but will be back to rate them. This is about their great customer service!

Prices during the holidays are great, while “bundles” that include some great extras. But more important, customer service by Marla was OUTSTANDING !! I was allowed to modify my order before it shipped, to request some additional cards at the original discounted price they offered me. Very helpful; customer service at its best. Thank you.

⭐️⭐️⭐️⭐️⭐️ 5/5 — Outstanding Product and Even Better Service

I’ve bought several SpotMinders GPS cards, and they’ve been fantastic. They’re slim like a credit card, rechargeable, and the battery lasts about five months — so no more dealing with those annoying CR2032 batteries like you do with AirTags.

One of my cards finally ran out of charge, and when I tried to recharge it, it wouldn’t power up. I tried every troubleshooting trick I could think of with no luck. I reached out to SpotMinders support, and Marla answered me right away — even on a Sunday. Marla asked for a quick video showing what I tried and the info on the back of the device. As soon as I sent it, she immediately approved a replacement.

This company genuinely stands by its products. The lifetime warranty is real, the service is fast, and the people, especially my sweet and attentive Marla, are great to work with. Excellent product, excellent support — you really can’t go wrong!