Antwoord van PatPat

13 dec 2024

Beste Geachte klant,

Het spijt ons te horen dat u uw bestelling nog niet hebt ontvangen. Wij begrijpen dat dit erg frustrerend voor u moet zijn en bieden onze oprechte excuses aan voor het ongemak.

Om u zo snel mogelijk te kunnen helpen, vragen wij u vriendelijk om uw bestelnummer met ons te delen. Dit stelt ons in staat om uw situatie grondig te onderzoeken en een passende oplossing te bieden.

U kunt ook direct contact opnemen met onze klantenservice via:
📧 E-mail: service@patpat.com
📞 Gratis telefoonnummer: +1 888 379 3991 (alleen Engels)

Wij staan klaar om u te helpen en waarderen uw geduld en begrip.

Met vriendelijke groet,

Het PatPat ondersteuningsteam

Antwoord van PatPat

Geüpdatet op 24 nov 2023

Beste, het spijt me dat uw bestelling na verificatie niet succesvol is afgeleverd vanwege adresproblemen. We hebben u relevante e-mails gestuurd, die mogelijk in uw e-mailspam zijn terechtgekomen, maar maak u geen zorgen, we hebben ze naar uw e-mailadres gestuurd adres opnieuw. E-mail om uw probleem op te lossen, controleer het

Antwoord van PatPat

27 jun 2023

Hallo,

Onze oprechte excuses als u problemen heeft ondervonden met uw recente bestelling. Dit is inderdaad niet het soort service dat we u willen laten ervaren.

Hier bij PatPat werken we er hard aan om ervoor te zorgen dat we ons uiterste best doen om onze producten en diensten te verbeteren door ervoor te zorgen dat onze klanten meer dan tevreden zijn. Het is voor ons absoluut noodzakelijk dat de minste klachten correct worden afgehandeld.

Neem contact op met onze klantenservice via Chat Support of stuur ons zo snel mogelijk een e-mail: https://www.patpat.com/article/help/contact onder vermelding van deze beoordeling, zodat we eventuele problemen tijdig kunnen oplossen.

Hartelijke groeten,
PatPat-klantenservice
PatPat: schattig + kwaliteit + geweldige prijs = meer gelukkig moment

Antwoord van PatPat

21 nov 2022

Hi,

We sincerely apologize for the issue you experienced regarding the quality and size of your previous order. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied.

It is imperative to us to assist you with this issue. We're unable to pull up any information from the details provided. Kindly provide us with more information so we can help sort out the issues you have encountered. You may also contact our Customer service team via our Chat Support: https://www.patpat.com/article/help/contact

If you are an App user, please update your App version on App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments

Antwoord van PatPat

13 nov 2022

Hi,

Thank you for your feedback. We sincerely apologize for the issue you experienced regarding the quality and size of your previous order. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied.

It is imperative to us to assist you with this issue. We're unable to pull up any information from the details provided. Kindly provide us with more information so we can help sort out the issues you have encountered. You may also contact our Customer service team via our Chat Support: https://www.patpat.com/article/help/contact

If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments

Antwoord van PatPat

Geüpdatet op 13 aug 2022

Hi,

We sincerely apologize the issue you experienced regarding your order. We acknowledge your frustration and we understand the feeling of not receiving any confirmation of your order. This is indeed not the kind of service we wish you to experience.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied.

It is imperative to us to assist you with this issue. We're unable to pull up any information from the details provided. Kindly provide us more information so we can help sort out the issues you have encountered. You may also contact our Customer service team via our Chat Support: https://bit.ly/3NAfzeD

If you are an App users, please update you App version on App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments

Antwoord van PatPat

23 jun 2022

Hi,

We're sorry to hear that you did not received any confirmation with your payment and order upon placing.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Sincerely,

PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments

Antwoord van PatPat

Geüpdatet op 7 jun 2022

Hi,

We do apologize you were not able to receive information about your order and you haven't receive it yet. This is indeed not the kind of service we wish you to experience.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

It is imperative to us to assist you with this issue. We're unable to pull up any information from the details provided. Kindly provide us more information so we can help sort out the issues you have encountered. You may also contact our Customer service team via our Chat Support or send us an email: https://bit.ly/3NAfzeD

PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com

Antwoord van PatPat

30 mei 2022

Hi,

We sincerely apologize if you have not received a response regarding your request for a return. This is indeed not the kind of service we wish you to experience.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

It is imperative to us to assist you with this issue. We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Antwoord van PatPat

29 dec 2021

Hi,

We are sorry to hear if you have not received your order yet.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Antwoord van PatPat

24 nov 2021

Hi,

We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Antwoord van PatPat

18 nov 2021

Hi,

We sincerely apologize for the issues you have encountered regarding the delivery of your package.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.