Upgrow Reviews 731

They stole over $1000 from me. Also they aren't real, they get you no new growth. It's all a scam please stay away.

This company appears to offer a legitimate way to grow your social media, which it doesn't do in any case. However, the most concerning thing is the way it completely ignores any request to cancel and when it does eventually send a botted reply, it doesn't follow through with what it says it will do. Moreover, it changes the price considerably. If you are unfortunate enough to have given them your card details, contact your bank and report them to your country's relevant malpractice cyber agencies. This company should be fully investigated for fraud and shut down. The responses to some of the reviews on here are laughable (as are the few reviews that aren't one star).

Do not buy this service! They never reply, they upgrade you to more expensive plans without even asking for your permission you only get the bill!!! And surprise! 100 usd more than your monthly plan! Also if you cancel you start losing followers!!!!! Like really 100 per day! And if you ask! They be like “ we can’t control who unfollows you” really this company is a scam do not buy it!!!!

Waste of money and completely unethical account management practices. Would not cancel my account. Kept billing me. no response from support. They should be criminally investigated.

This Site is a Total Scam. We signed up in January of 2024. Immediately, it became clear that any new followers we were getting were just useless bots that were located nowhere near our business. So, we requested that they cancel our service right away (there's no way to cancel your service on your own) and thought we were done with it.

Fast forward to September 2025 and they start charging my credit card again out of the blue. First for $99, and then $299 the next month. I logged into our old account to try and put a stop to this and get refunded this money, but of course there's no way to actually delete your credit card information or cancel your account. I opened a chat window and requested refunds and cancellation. They responded like a day later saying they would forward to the billing team and it should be closed within a week. And then they continued to charge my card.

I've disputed the charges with my credit card, and they supposedly fought that dispute and got the charges reinstated. I've disputed again, but this is nothing short of theft at this point.

Stay as far away as you possibly can from this site.

Feels Like They Hope You Don’t Notice the Charges

We cancelled long ago, but they quietly charged $99 anyway. Support ignored the evidence we sent them and did nothing. The only way to stop it was blocking them at the bank but still no hope of a refund. This kind of business practice is shocking and yet they still get away with it....

A total scam. Do not use it. And you ask for your money back and they dont even reply! Absolutely horrible.

I’m posting this review to warn others about my experience.

After completing what was clearly labeled as a trial invoice, the company continued to bill my payment method without any authorization. I did not agree to any ongoing service, subscription, or retainer. Despite this, they repeatedly charged me month after month.

The total unauthorized amount has now reached over $4,200.

I contacted the company multiple times to request clarification and a refund. I included screenshots, billing records, and proof of cancellation. They have not responded to a single message. No acknowledgement, no explanation, no resolution.

At this point, I’ve had to escalate the matter to my bank and begin filing formal complaints due to the complete lack of communication.

I’m extremely disappointed and want others to be aware of this experience before doing business with them. Unauthorized billing and silence when questioned is unacceptable.

Illegal use of my credit card. I tried their services 2 years ago. It was a scam. So I canceled services. 2 years later they’ve started up charging me they ignore my emails so I have to perform chargebacks constantly. They will not give up charging me. It must be a sign of bankruptcy. I hope you see this and stop charging me since emails don’t work. They don’t send invoices, they just randomly started charging me.

Do not touch this business. I tried the service back at the beginning of 2024. It quickly became apparent that their claims were false. The growth is not real and any insight into your account is fabricated nonsense. I cancelled my account immediately. This was not a simple process. Almost two years later, despite flagging them as problematic with my credit card company, they have started taking payments again. This is just a scam.

I want to cancel my subscription. I don’t want these services anymore. The support response time is very slow, and it’s difficult to get help when needed. Please process my cancellation immediately.

Fraudulent Charges!! I cancelled this account during a trial period in 2024 and they charged my card again this year!!! This is a scam!!!!

Complete scam. They charged my card. You have to connect with "customer service" to cancel and then they started charging my card again a year later.

I never signed up or paid for this service. I had one fraudulent charge in 2024 that was refunded, and since then I’ve been billed again in September, October, and November without my authorization.

Ich wollte UpGrow für ein Monat abonnieren um es zu testen. Die Follower welche man bekommt sind nicht die welche man gerne haben möchte und für was das Unternehmen wirbt. Aber ok einen Versuch war es wert dachte ich mir und kündigte mein Abo. Das dachte ich mir zumindest als mir das ein Mitarbeiter im Chat bestätigte. Den als ich nun 4 Monate später auf meine Kreditkarte schaue wurde jedes Monat wieder Geld abgehoben. Ebenfalls gibt es nun keine Möglichkeit zu kündigen. Es gibt keinen Menüpunkt zum kündigen auf der Webseite im Profil. Ebenfalls schreibt niemand zurück. Vermutlich muss ich nun einen Anwalt einsetzen...

They steal your money. I think this might be a scam

Suddenly they charge me an annual subscription that I canceled way back in the day. Support does not communicate with me and I am trying to sue them now. I also contacted my bank and they will cancel the money back to me.
This was my email:
Dear UpGrow Support Team,
I am writing to formally request the immediate termination of my subscription with UpGrow, the deletion of my UpGrow account, and a full refund for the fees already charged.
Despite multiple attempts to cancel my subscription through your support chat and via your website, I have received no response from your team since informing you that I wished to cancel. Additionally, the “Manage Subscription” function on your website redirects me back to the chat instead of allowing me to cancel directly, which effectively prevents me from managing or stopping the subscription myself.
Furthermore, the followers delivered to my Instagram account are not organic, as advertised. A significant portion of the accounts appear to be inactive, private profiles with identical slogans, no posts, and unrealistic following patterns—strongly suggesting that they are not genuine or organically sourced. This constitutes misrepresentation of service quality, and I therefore request a refund for all associated charges.
With this message, I demand the following actions:
Immediate cancellation of my subscription.
Permanent deletion of my UpGrow account and all associated data.
Full refund of all payments made during the subscription period.
Please provide written confirmation of these actions.
If I do not receive a satisfactory response within 7 calendar days from the date of this message, I will proceed with formal legal action and will report the matter to the appropriate consumer protection authorities for investigation.
I expect your prompt cooperation.

I am victim to another cancelled subscription that they said they cancelled but did not and im still being charged with no response from customer service and no refund on the way. Stay away from these scammers.

Looks like I'm not the only one... I cancelled in November of 2024 because none of the followers were legitimate. It took awhile to cancel last year given you can only contact them through chat. This month I got billed $299 for some reason. I've been trying to message and zero response so I filed a claim through my credit card company. Avoid this company.

Upgrow bietet eigenltich nix für sein Geld außer Fakefollower. Und Kündigungen werden nicht angenommen, Ich versuche seit Monaten die Subsription loszuwerden.