KeySmart Reviews 177

KeySmart has very good items. When I was a little problem, they quickly gave me the solution, they were very receptive. I recommend it.

Really fast responses to my queries and did everything possible to resolve my issue as quickly as possible. Love the products too :-)

Great support. Easy refund when needed.

Very prompt response to my inquiry and my issue was resolved without difficulty

An object that is no longer correctly recognized by its application one year after purchase, it is never pleasant.
Fortunately, I realized it by knowing where he was and by conducting a test.
A contact with support was followed by several somewhat useless emails.
In the last one, several solutions are proposed; it is the last one that works.
Detach the object from the application, reset it (4 quick presses on the button located on the card and at the 5th press stay until you hear a beep.
We can then restart the association of the card and the device.
It’s a shame that there is an outage and that so many exchanges are needed to obtain the solutions.

Due to not receiving an order # I needed to reach out to customer service and received prompt replies and updates. Delivery time was about 2 weeks as I expected.

KeySmart products are the best! I first discovered the brand through the key organizer back in 2022, and they’ve been impressing me ever since. Incredible products! Highly recommend!

There were problems with my package at customs, and they were kind enough to resend the order. And then, as it turned out, both shipments ended up arriving at the same time. I asked them what to do, and they said I could keep them both.

I kept losing my wallet so I decided to give this companies wallet tracker a try. I have been so impressed by the product and customer service. I had a problem understanding the set-up so I sent a message to Keysmart customer service. They replied quickly and fixed my issue right away! Highly recommend.

My teen daughter recently got her driver’s license, so I bought her a tracking card from this brand—and I’m glad I did. She lost her purse a few weeks ago, and I was able to track the card to Target and recover the wallet and purse. 10/5 stars!

I am happy withe key holder, that i recieved . Very good quality !

I had an issue with my card after about a year and they quickly replaced it. No problem at all great service.

We had some trouble with the choosen parcel service (they lost track and finally send back to sender). But the support offered by the service agent was excellent. He was very patient and prepared a new delivery for me while waiting to get the first package 📦 back. Best customer care I experienced for a long time.

Yes, the order was really late, but the service was impeccable and the products arrived. And like everything I've bought from Smartkey since the Kickstarter days, they all have very good design and quality. It's definitely worth it.

So it's a long story but to make it short they happily replaced my cord and sent me a whole new set, looks better than I knew I originally ordered. They were very helpful and kind. I would definitely recommend this charger, and company.

Its is a scam!!!. They send defective items and then do not answer

Waiting on order for over three months, they have shipped 3 accessories that fit into the keysmart but not the keysmart itself or the wallet that was bundled with it. When they finally responded to an email it would not let me reply and had to post original email and reply back into their complaints, been waiting a week and have not heard back, again. Don't waste your time or money with this company.

Avoid at all cost! Ordered and it never arrived. Reached out via email and never got a response regarding my concern. Thankfully I managed to get a refund through my bank.

Keysmart had the AUDACITY to dispute my claim. I have proof that it never got shipped.

Would give 0 stars if I could.