Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers generally express mixed feelings regarding the company's products, with a notable lack of consensus among them. The same ambiguity extends to the perceived quality of the offerings, where opinions seem to diverge significantly. Similarly, people hold varied perspectives on the service provided, indicating a lack of clear agreement. However, reviewers share a consistent negative sentiment towards customer service. On a positive note, the price point is generally well-received, with a strong consensus among consumers that it represents good value. Many customers are satisfied with their appliances, highlighting their ease of use, quiet operation, and variety of wash options.

Based on these reviews

Rated 4 out of 5 stars
Verified

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars
Verified

Previously I had different brands of heat pump dryers that didn’t dry well and didn’t have reverse motion, turning all bedding clothes into balls. I was very disappointed in purchasing this dryer. Fin... See more

Rated 4 out of 5 stars
Verified

I like the machine and the size is good. It’s noisier than I was expecting though. It doesn’t have the super fast wash option that it advertised which disappointed me. Hoping this one lasts 18 years l... See more

Rated 4 out of 5 stars
Verified

The operating instructions for both washing machine and to a lesser extent the dishwasher are far too confusing. The extensive booklets were obviously written by somebody who knows the machines techni... See more

Rated 5 out of 5 stars
Verified

emails about order and delivered on time. Product working as expected . I am using Beko for many years without HW issues. Price is good with 2 year support for labour is big plus for the price.

Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a rea... See more

Rated 5 out of 5 stars
Verified

I like Beko products.. should work on extending their life now.. my old Beko washing machine was 6 years old and I had to replace because cost of plumber to evaluate and electrical chip costs more tha... See more

Rated 5 out of 5 stars
Verified

Very happy with Beko washing machine. It is actually an impressive machine. I like everything about it, the programmes, the washing action, the quietness, it is SUPER quiet. From reviews I have read,... See more

Rated 2 out of 5 stars
Verified

Bought a very expensive slimline dishwasher (for some reason it was more expensive than a full dishwasher) and the motor went after 2yrs5months. Ridiculous. Never again buying Beko.

Rated 5 out of 5 stars
Verified

I recently purchased a Beko washing machine after having my previous one for a number of years. Well I’m so glad I went for the new upgraded model because it’s been so good! I would totally recommend... See more

Rated 5 out of 5 stars
Verified

I purchased a tall frost free 8 drawer freezer . I have a tall frost free fridge for about 5 years and it’s a wonderful product so to me it was a no brainier to get the same in a freezer . I have it a... See more

Rated 5 out of 5 stars
Verified

I bought a new Beko fridge /freezer back in Dec 2024 and it only lasted for 10 weeks. I got in touch with my supplier, first of all a engineer came to check my fridge/freezer &was going to repair it... See more

Rated 5 out of 5 stars
Verified

Just bought another beko appliance to add to my beko oven & dryer ,they have never given me any trouble & great price too!

Rated 5 out of 5 stars
Verified

Unexpected very good product.After many searches I decided to purchase this coffee machine and I have to say I’m very impressed,coffee is exceptionally good as this machine is offering many options fo... See more

Rated 2 out of 5 stars
Verified

When arrived we unboxed the fridge freezer and the drawer and shelves in fridge had all fell down damaged the plastic drawer so we were not happy with that

Rated 5 out of 5 stars
Verified

Bought a replacement dishwasher, replacing a Hisense machine which was beyond repair. This Beko machine is so much better and the (only 3 year old) Hisense one! I've had Beko before and would defin... See more

Rated 5 out of 5 stars
Verified

So far we are pleased with our new Beko dishwasher, it seems a big improvement in the one we bought a number of year back.

Rated 4 out of 5 stars
Verified

It was a replacement washing machine, so thanks for standing by warranty. There was a belt disconnected for the spin but was sorted.

Rated 5 out of 5 stars
Verified

Price very reasonable and the young man Oisin in the store was so professional and helfull

Rated 5 out of 5 stars
Verified

Only have a short period of time but seems like a good appliance. Easy to register for extended warranty. Good value for money

Rated 4 out of 5 stars
Verified

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 5 out of 5 stars
Verified

We were very pleased with our larder fridge it was perfect for our utility room and matched the freezer we had also purchased. It was a very good price.

Rated 5 out of 5 stars
Verified

Good value for money. Only have the washing machine a few weeks and have no complaints 10 kg drum runs nice and quiet. I'd recommend Beko.

Rated 4 out of 5 stars
Verified

Brilliant product very happy with my purchase and great customer service from mastercare

Rated 5 out of 5 stars
Verified

Easy purchase, good delivery time, good price & installed by Powercity at an additional cost.

Rated 5 out of 5 stars
Verified

The Beko oven i bought replaced one that was over thirty years old. If this lasts half as well, someone will be very happy.

Rated 5 out of 5 stars
Verified

Engineer was informative about what problem with appliance was and how it could be rectified by myself in the future

Rated 5 out of 5 stars
Verified

Very happy with this machine. Very easy to use with so many wash options. Very quiet machine

Rated 5 out of 5 stars
Verified

Beko product does what is says. Lots of features, great quality great price. Highly recommended

We perform checks on reviews


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.5

Average

TrustScore 3.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Hob tip on Beko cooker cracked and…

Hob tip on Beko cooker cracked and unusable
Spent two days now trying to reach a service engineer… impossible
In Dublin and keep being bounced to UK
For a product sold by Curry's there is no clear service support root or solution
WOULD NOT RECOMMEND BEKO AT ALL

8 December 2025
Unprompted review
Rated 1 out of 5 stars

UNMERCHANTABLE QUALITY PRODUCTS

We bought a beko washing machine worth €500-600 in October this year. Less than 7 weeks later the washing machine door burst opened in the middle of a wash resulting in flooding my kitchen floor. When an engineer called out to see to the faulty machine, he informed me that it would need a new part which would take two week's to come. There's five of us living in the same house during flu and cold season. One of these people been a 90 year lady. After several attempts of trying to get through to Beko customer service. On one attempt after waiting 20minutes on the phone to speak with customer service, I explained my situation and asking why we had to wait so long for our machine to be repaired. Firstly I was asked for my details, one been my eircode, I was then told my address did not exist on their system and my telephone call was hung up on. On my 2nd telephone attempt, I spoke with someone different where I was told my address WAS found, when asked for my eircode. When I reiterated my situation and sheer frustration, I was basically told "yes you've to wait this long" with no further effort or assistance. So I asked to speak with a manager and was told I would receive a call back, Im still waiting for that call back. I am baffled that we the customers, have to pay the consequences, all because we bought a BEKO washing machine worth 500-600 hundreds euros worth, that was of unmerchantable quality!!!!! Never ever again will I purchase of Beko again. Their customer service is absolutely broken and scandalous, causing great distress to me and those who I live with, where we have to continue to pay laundrettes to do our washing, while we look at a broken machine in our kitchen.

24 November 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Beko washing machine

emails about order and delivered on time. Product working as expected . I am using Beko for many years without HW issues. Price is good with 2 year support for labour is big plus for the price.

24 November 2025
Rated 4 out of 5 stars
Verified

Dishwasher replacement

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got over that and had it installed the dishwasher is great. No complaints

27 December 2024
Rated 2 out of 5 stars
Verified

Didn’t get 3yrs out of it!

Bought a very expensive slimline dishwasher (for some reason it was more expensive than a full dishwasher) and the motor went after 2yrs5months. Ridiculous. Never again buying Beko.

26 October 2025
Rated 1 out of 5 stars

Don't buy Beko washing machine useless

Bought a machine in June 2025, and it is October 2025 and it is already giving us trouble. Customer service absolutely useless and makes so much sense to put the serial number inside the door of the machine. This is currently locked.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

No customer support and fake 10 year warranty

No customer support, fake advertised the 10-year parts warranty.

I got a washer/dryer and signed for the extended 2-year service warranty + 10 year parts covered with Beko.

The machine (WDIK854451) drying functionality is not reliable, and it was leaking within a 1 year of use.
Back then Beko sent a technician that temporarily fixed the issue but we never trusted the machine for drying after that.

Within 3 years of use the machine caused a lot of damage as leaking started to reoccur, as the drying mode gets triggered by itself and some electric fault caused the machine to get stuck.

This was not a cheap machine and customer support is extremely poor. They sent you on a infinite loop of putting you throught the UK team and another "Domestic and General" third-party company that alleged it is not their problem. After a week of trying to reach out to Beko to get assistant on the 10 year part as their promised, I am giving up extremely disappointed.

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Warning to customers

Warning to customers: Below Dishwasher just over 2 years old went up in smoke. We were lucky we noticed it right away and did not cause the fire.
This is massive safety issue.

5 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a real time-saver, and clothes always come out fresh and clean. It also runs very quietly, which is a big plus, and it’s energy-efficient, so I know I’m saving on electricity and water.

Overall, it’s excellent value for money and has exceeded my expectations. I would highly recommend Beko to anyone looking for a dependable and well-designed washing machine.

25 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look