I absolutely love the buy one get one half off deals! Also, the staff member that helped me seemed quite knowledgeable of the niche fragrances available and helped me select some great scents that wer... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- Flavours, Fragrances and Aroma Supplier
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Dental Clinic
- Eye Care Center
- Hair Product Store
- Nail Salon
- Pharmacy
- Skin Care Clinic
- Wellness Center
About Fragrance Outlet
Written by the company
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
FREE SHIPPING
Written by the company

- ON EVERY ORDER OVER $50
- Orders over $50 (after discounts have been applied and excluding taxes) ship FREE in the 48 contiguous states.
GUARANTEE
100% PRODUCTS & SERVICE GUARANTEE

Absolutely NO imitations or knock-offs.
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- 8889196613
- customer.service@fragranceoutlet.com
- fragranceoutlet.com
Replied to 99% of negative reviews
Typically replies within 1 week
Very Hospitable people . Every one is all so very helpful .very…
Every one is all so very helpful .very attentive to all there customers. They are GREAT 😊
The sales rep was patient and…
The sales rep was patient and knowledgeable of the fragrances.
I received my order in a timely manner…
I received my order in a timely manner and the packaging was perfect it kept purchase from being damaged
Great sales lady
The sales lady did a great job. She knew exactly what i wanted and was very knowledgeable.
So easy to do business with
So easy to do business with! Order arrived so quick! Very pleased with Fragrance Outlet 😊
It was good came with samples and coupons too
It was good came with samples and money off our next order
I Love this place
I Love this place. I know I'm not leaving with just one fragrance always 4 or 5 because of the Great deals they have. Awesome customer service, very polite and professional. Love doing my Christmas here and buying items when I run out. My number 1 store. #BELIEVETHAT
The young lady who waited on my was…
The young lady who waited on my was kind, patient and knowledgeable.
May use AI-assist with repliesRead more
I had a very disappointing experience…
I had a very disappointing experience with this store. I went in knowing exactly what I wanted, but ended up spending nearly an hour being pressured to try other scents. I’ve never encountered a situation where a store charges extra just to include the fragrance box, which I found extremely surprising.
Additionally, when I checked out, I was told there was a 30-day return window *if* the product was in full packaging yet the associate failed to mention the **no returns** policy that was printed on the receipt. This was only brought to my attention when I attempted to return the item, which made me feel misled.
I don’t typically write reviews, but the overly pushy sales tactics combined with unclear policies were frustrating. After comparing prices online, I also discovered the same item is sold for nearly half the price at major retailers, and it includes the box at no additional cost. Overall, the experience felt deceptive, and I left feeling taken advantage of.
0/10

Reply from Fragrance Outlet
Overpriced and couldn't return…
Overpriced and couldn't return anything.I tried returning it an hour later,and they told me I couldn't.Terrible place.

Reply from Fragrance Outlet
We are never coming back.
My friend and I went back to exchange a perfume, but we had only realized it was the wrong one once we got home. When we returned the next day, they immediately assumed she had used it, and refused the exchange just because the box had been opened.
On top of that, the day we purchased the perfume, my friend had already dealt with poor service from the sales associate, Alexandria, who was rude and impatient. When we came back to return it, she barely acknowledged us and looked at us with mockery. She didn’t make the slightest effort to help with the very product she sold.
Long story short: we’re never coming back.

Reply from Fragrance Outlet
The sales lady on 12/1/25 was super…
The sales lady on 12/1/25 was super helpful. I did not feel rushed and she helped me pick the perfect scent for me and a gift for a loved one!
My experience was great at the store
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







