The only issue I had was that it took a long time to be delivered, everything else was good
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FurniturePick's philosophy is to provide quality furniture and accessories through an amazing service, a service that stands out from the crowd and one that is true and trusted. Furniture is the vital ingredient that makes your house your home, a real expression of your style and individuality. At FurniturePick.com you will find inspiration whether your taste is for traditional, classic, the latest looks, contemporary chic, grand designs or cottage style. We provide furniture for all rooms of the home including bedroom furniture, living room furniture and dining room furniture within a huge range of the brightest and best names in furniture and furnishings industry. Make any room in your home stylish and special with FurniturePick.com!
Contact info
United States
- 302-491-0900
- info@furniturepick.com
- furniturepick.com
Replied to 36% of negative reviews
Typically replies within 1 week
I put in an order for a bookcase back…
I put in an order for a bookcase back in September. Each time I call to check on the status, I am on hold for 15-25 minutes. I have spoken to everyone of the employees but no one can give me an accurate day that I will receive my order. Today is December 2nd and I was just told it might be delivered next week. First it was October, then the middle of November, then the end of November and now who knows. So frustrating and disappointing!
Arrived intact and on schedule
Arrived intact and on schedule. Delivery was professional and item was as advertised and undamaged.
“Excellent quality
“Excellent quality! The dining table is sturdy, stylish, and easy to assemble. The chairs are comfortable and look high-end. I’ve already received so many compliments from guests. Highly recommend!”
The customer service was excellent
The customer service was excellent. I always got a response with updated information.
Good pricing and excellent delivery
Good pricing and excellent delivery.
Couldn't ask for more.
I initially had a little difficulty ordering online and was guided through on the phone ( by a real human!)
Would use again.
Pleasantly Surprised…
I was a little nervous ordering from furniture pick and thought to myself should I have just paid 25% more and get it from the retail location? After ordering we were told 4-6 weeks. That was ok but our order actually came in 3 weeks. So that was a pleasant surprise. Delivery went well, we just did the drop and not the white glove. Everything was correct and undamaged. I am very happy with FP and its def worth the savings. Will use again

Reply from FurniturePick
Price was the best I found
Price was the best I found for the same item. Delivery took about a month but all was received in excellent condition.

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Skeptic turned believer!!
I was admittedly skeptical because buying from the internet is so risky these days. However, the piece showed up as timely as predicted and is absolutely beautiful!

Reply from FurniturePick
My furniture is beautiful
My furniture is beautiful, as it was delivered just fine. Will be ordering again in the future

Reply from FurniturePick
Furniture Pick highly recommended
Furniture Puck had a great selection, great prices, ordering was easy, communication was great, delivery was prompt and white glove service was perfect. Highly recommend.

Reply from FurniturePick
Always the best price
Always the best price. Delivery is always on time and handled very well.

Reply from FurniturePick
On side of the sofa was not attached properly but I manage to repair it because I did not want to go through the hassle of returning it based on other reviews.
One side of the sofa was not attached properly. However, I managed to repair it. Based on other reviews I did not want to go through the hassle of returning it.
My bedroom furniture came on time
My bedroom furniture came on time, and the delivery individuals were professional. I have purchased majority of my furniture from FurniturePick. I love the quality of the furniture.

Reply from FurniturePick
Savings and Service was great!
Not only did furniture Pick save us some money ($300) vs a local furniture store, but the white glove delivery was outstanding.

Reply from FurniturePick
The delivery took three times longer…
The delivery took three times longer than expected. When I received my furniture, I noticed that one of the nightstands had visible marks on the front where the paint was missing, and one of the drawers in the storage bed arrived broken. I have not received any response from the company regarding these issues.
Damaged Sectional
Furniture Pick was supposed to deliver my $3000 sectional on 8/4/25 they called me on the day of delivery and stated they couldn’t deliver it. It sat in NJ for 8 days in a warehouse. When it finally got delivered the drivers barely spoke any English and would not let me inspect my items for damage before they left. This is totally unacceptable. The back of the sectional the wedge had a cut down the back of it. I contacted furniture pick right away to make them aware of the damage and to send me a new wedge. They stated they will not replace it but repair it. I explained to them I didn’t want a repaired sectional I wanted a new one like I paid for. I did not want them using my house as their repair shop. They refused to do so. Instead they sent a piece of fabric and a repair person to fix it. The first thing the repair person said was is this new? I told him it was and the situation. He stated I shouldn’t be here you should get a new piece. He also stated never order furniture on line buy from your local stores it’s just not worth the little amount of money you save. Then he opened the box to do the repair and the fabric was damaged. Never order furniture from this company they do not stand behind their products the customer service is horrible!! My sectional is still damaged and they are refusing to send me a new piece. I asked to speak to someone higher up than Eric in service who is extremely unprofessional and does nothing to assist the customer. When I first made them aware of the tear in the back of the sectional, I asked for a new piece he told me he would think about it. Folks make sure you think good and hard about buying anything from this company!

Reply from FurniturePick
Furniture was great quality
Furniture was great quality. It was packaged very well, so it sustained no damage during delivery.

Reply from FurniturePick
Not only is this a well designed and…
Not only is this a well designed and functional bar, it’s fine piece of furniture! The price is great, the service outstanding, and communication was first rate.

Reply from FurniturePick
Everything delivered as represented
Everything delivered as represented. Great quality and VERY VERY well packaged.

Reply from FurniturePick
Great site half the price!
I found the same sofas on this site for half the price as in a well known store.
I was nervous because I had never heard of Furniturepick before but everything went smoothly with ordering and delivery. The delivery men were good and set them up in the house and took the garbage away with them. Great company!

Reply from FurniturePick
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