Wordans France Reviews 3,456

Worked with Christian to resolve my missing item. It was during the holidays And the postal strike, so I took awhile to get done, otherwise would have done 5 stars. But Christian kept me up-to-date an... See more

I was unable to access customer service on line so I phoned the number Christian assured me there was not a double order for ID: T94977 for which I received a second shipping notice. He was polite an... See more

Greta quality shirts however only part of my order was received. Christian from customer service was able to promptly help me and sent me a replacement shirt!

Despite a long wait on the phone to get through to a person, Christian was able to quickly resolve a change of payment method to my order. He was very courteous and helpful.

BEST EXPERIENCE ON MERCHANDISING EVER. FAST, SUPER EASY AND A COMMITMENT TO MAKE ALL IN TIME LIKE EVER. EVEN A ONE DAY DELIVERY ON A POLO WITH 3 LOGOS AND 3 DIFFERENT COLORS AND ALL TYPE OF SIZES. SU... See more

Christian makes Wordans look good. After 0 customer response to an email I sent… he responded with a sincere apology and willingness to help. Thank you Christian! Just a note to Wordans- it would help... See more

First of all, your products are INCREDIBLE quality. Second of all your customer service during a difficult transaction (caused by Canada post strike) was resolved effortlessly and successfully. Our ca... See more

Amazing Service! We all face challenges everyday in our businesses...in my instance, I received a couple of incorrect products on my order. When I called to speak to customer service, Christian came t... See more

I order from Needen on a regular basis for school and church community activities. Usually, my orders are spot on, but this time my order contained 5 shirts in the wrong color/size. I called customer... See more

Lorenzo gave me great advice and answered all my questions in just a few minutes about launching my EL DIVINO streetwear brand!

I purchased a few hoodies from Wordans and I am pleased with the quality I received. Some of them I did have to return to reorder because it was a bit big (only because I had sized up after reading t... See more

I received a stained shirt in my package and reached out to customer services to report this. Although it took a little while for them to respond (approx. 10 days), Ross, from customer services, final... See more

A recent purchase arrived just before the holiday season, it was fast service but unfortunately the incorrect colour. Sent an email to your customer service dept. and received a reply from Ross. Ross... See more

After extensive research on shirts and other supplies, I came across a company called Needen. I reached out with some questions and was promptly assisted by Christian, who was incredibly helpful. He p... See more

I have tried for five day to contact the australian customer service , by email and phone. No one has answered to my request. Plus the number, which suppose to refer to brisbane office doesnt exist.... See more

Ross, Thank you soooo much. You have reaffirmed my faith in Wordans. Please share this with ALL of your superiors. Your customer service is EXCEPTIONAL! I say that not because the items are on the... See more

Ross solved my order issue! Thanks so much to him for helping me re-submit my order and for handling the coupon -- I received my hoodies 24 hours later, I was really impressed with the level of servic... See more

I contacted the service department a couple of times and I can tell you that the customer support agent ROSS was exceptional ! Very helpful, courteous and knowledgeable! One of the main reasons fo... See more

Great service! Lorenzo from Wordans quickly resolved my shipping address issue in just 3 minutes. Really appreciated the fast and efficient support – everything went smoothly and exactly as I hoped.

My order arrived extremely quick. I had to do an exchange/return for a couple of pieces and Christian helped me promptly, kindly, and efficiently He explained the return process thorougly, and patient... See more

I had an order that I needed quickly before I left town and Lorenzo was very helpful in getting the order expedited to me. He stayed in touch and let me know that he was continuing to work on the issu... See more

Great price and service! I ordered 12 sweaters, one had a small stain. Christian was excellent to deal with, he responded to my email immediately and sent a replacement which arrived very quickly. Ver... See more

302 / 5 000 Thanks to Clémentine who quickly resolved a small order issue. The order was probably accidentally canceled, which she corrected by placing a new order. Regarding the products, this is my... See more

I was pleased with the result that Ross was able to find for me. I ordered a custom sweater and the colour was incorrect. Although I was outside of the refund period, I was happy that Ross was able to... See more

After a good experience with your website, I ordered a few items and they arrived fairly quickly. One item had a defect, so I requested a Return Authorization. In consecutive emails, your service asso... See more

I had a mistake on my part ordering an item I didn't intend to order. I thought I was stuck with it until I connected with the Christian in customer service. Christian was exceptional in managing my... See more

I bought some poor-quality T-shirts without realising. Lorenzo from Wordans made it easy for me to return them (free of charge) and place a new order.

Merci "Lorenzo", j'était en rupture de stock, et il m'a trouvé une solution alternative en attendant que j'ai ma commande au complet. Meri Beaucoup.

The transaction went perfectly with Clémentine. She was very welcoming and very responsive in handling requests and purchases. And with very kind exchanges. What more could you ask for? Thank you for... See more

Lorenzo gave me the information that I needed, so thank you very much for the help !

This was my first experience with Wordans. I ordered some towels that I need to get to embroider in time dor Christmas. The first response from the company had a tracking number but it only said “pr... See more

The customer service is superb. The response time is immediate, together with follow-up. Christian went above and beyond to assist me with a misplaced box that was part of a shipment. He was fully... See more

Ross had emailed me back about my order that I had a question about and he got back to me super quickly!! Super friendly! He also made sure my order was being sent by UPS and not Canada post because o... See more

I placed a large order of t-shirts in various sizes for a children’s musical production in “the perfect colour”. It was only after I received shipment that I realized I had ordered adult sized t-shirt... See more

I appreciate how easy it was to contact an associate at Wordan's to have all of my questions answered in a timely manner. Ross was both efficient and helpful. Thank you for your professionalism, Ross!... See more

I needed help and emailed- Christian was wonderful with helping me and ensuring my order don't get lost. Our shirts arrived and they awesome.

Great customer service ,Christian was very helpful making sure that my shipment will go out quick . Very happy that I found Needen !

Had to return an item only due to size, Christian helped me with my return and made the process really fast and easy, always appreciative! He was also nice and communicative with proper and clear inst... See more

Had a little issue with my order. Christian walk me through it and answer my concerns. Assured me where my order is coming from and helped me get my order ready.

I had such difficulty placing an order online - my payment was processed on paypal/TD and I had received an invoice of the transaction - HOWEVER I was never sent tracking info nor was my order visible... See more

Christian was helpful, clear, and was able to respond to my requests efficiently. It's always nice to reach a kind, caring human at customer service!

I have been in contact with Magali via email. She responded favourably and quickly to all of my requests.

Very satisfied with the colors and the quality of the t-shirts! The size is bigger than expected (American size not European) but the customer service offered a free exchange. However, I got a little... See more

Everything was fine in spite of my mistake (size too large for me). But with a return, I finally have the good size. According to my expérience, just an amelioration to do with deadlines of return (to... See more

I contacted the company because I feared that the package was lost. I got an immediate answer and I received the goods 2 days afterwards. Good follow-up and quick answer. The items are cool! Thank... See more

Very quick delivery of excellent quality products; totally satisfied. Why not 5 stars? The 2 items ordered came in 2 separate packages, both sent the same day, so could be more eco-friendly.