ComputerSalg.dk Reviews 63,664

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often highlighting receiving their orders promptly and efficiently. Many consumers appreciate the reasonable prices offered, considering them to be among the best available. Furthermore, the level of service provided is frequently commended, with people noting the professionalism, efficiency, and care taken in handling their purchases. Consumers express satisfaction with the ordering process, finding it straightforward and easy to navigate. A significant number of reviewers appreciate the quality of the products, noting that they often meet or exceed expectations. While opinions on specific aspects like product and order details vary, the overall sentiment remains positive, driven by reliable delivery, competitive pricing, and excellent service.

Based on these reviews

Rated 4 out of 5 stars

The products are of high quality, the waiting time is not very long and the prices are affordable!!!

Rated 5 out of 5 stars

A very good purchase experience and after-sale. Our product came with some missing parts (by German Company, COBI). ComputerSalg took care of everything, and sent a replacement. Higly recommended.

Rated 3 out of 5 stars

We recently purchased an e-ink tablet from them, and the overall experience was good. The product was delivered on time and exactly as described. Their website was easy to navigate, making the purchas... See more

Rated 3 out of 5 stars

If you are not in a hurry for your purchase buy from them. They deliver and have a plan for your order that is extended on numerous days … my order was created on the 7th of October and received it on... See more

Rated 5 out of 5 stars

Great product. It keeps the kids engaged and what makes it even better is that it’s interactive, as 2 players at a time can play. :-) I am ordering another one as a gift after the the one ordered las... See more

Rated 5 out of 5 stars

I've been a customer of ComputerSalg for years, and they have never let me down. Every purchase, whether big or small, has been handled with professionalism, efficiency, and care. Their delivery is... See more

Rated 5 out of 5 stars

Couldn’t be happier with my ComputerSalg. The ordering process (had to wait a little longer for a product to be ordered but it wasn’t long ~ a few days), fast delivery, communication, was all really s... See more

Rated 5 out of 5 stars

Purchased a hard disk, and had requested safe packing to protect the disk from shock/vibrations during shipping. On opening the parcel I was extremely happy to see the extra level of packing protec... See more

Rated 5 out of 5 stars

I bought a product (a usb power adapter) at Computersalg that ceased working after a period of time. I wrote a complaint and immediately Computersalg sent a replacement.

Rated 3 out of 5 stars

the agreed shipping at the time of purchase was changed on the expected delivery date to a distant date without informing me about it... so they ship whenever they want without informing the customer

Rated 5 out of 5 stars

The product arrived just as expected. The packaging was in good condition, and the delivery was incredibly fast. It reached the delivery address the very next day after I made the purchase.

Rated 5 out of 5 stars

I was looking for this original filter forever and computersalg was the only one having it original and in stock. Came the next day. Super happy with it :)

Rated 5 out of 5 stars

The product was exactly as advertised. The shipping was incredibly fast and the product was well-packaged. I have shopped at computersalg.dk before, and I would do it again.

Rated 5 out of 5 stars

The product was great - of very good quality. Above my expectations, to be honest. :-) The delivery was not so fast, it took something like 5 days or so... but that was fully okay for me.

Rated 5 out of 5 stars

I ordered a new watch at computersalg.dk. The experience I got was that the delivery, notification(s) during transport and delivery were great and professional. I can recommend purchasing from Compute... See more

Rated 3 out of 5 stars

the process of ordering was smooth and easy, also the pricing was better than other stores, but I received my order with 2 days delay

Rated 5 out of 5 stars

I bought a perfume from this store. When I ordered it, it was cheaper when it arrived. They refunded the rest of my money. This site is really one of the best stores in Denmark. Because it is che... See more

Rated 5 out of 5 stars

Super👍 very good Service and quickly sent, I ordered a set of tools as a gift, my husband is satisfied

Rated 5 out of 5 stars

Bought two products. They were shipped separately due to one was from remote storage. Came pretty quickly thoug and only paid for 1 shipping. Had a issue with one product but was fixed easy and fast b... See more

Rated 5 out of 5 stars

ComputerSalg is my favorite store with electronics. They always have what I need and for the best prices!

Rated 5 out of 5 stars

Excellent service! I ordered a CS03XL HP CS03XL RECHARGEABLE BATTERY, very happy with the delivery!

Rated 5 out of 5 stars

Flawless shopping experience, from browsing stage to paying stage. Fast shipping.

Rated 5 out of 5 stars

This was a nice quick order, already received today. The drinking Pokomon bottle , looks of very good quality. A present for my great grandson. Many thanks.

Rated 5 out of 5 stars

Fast handling process, received my order the next day. Thank you!

Rated 5 out of 5 stars

Quick order processing, fast delivery, very satisfied. Highly recommend

Rated 5 out of 5 stars

Olympia vario Duplex 4000 - Trimmer - 300mm - papir er en supper let trimmer med med Guillotine arm med håndtag. Så meget at bruge når man ikke har så mange kræfter i højre arm

Rated 5 out of 5 stars

I really liked them, the package was delivered very quickly. The shoes are so beautiful. Just like in the picture, even better. Thank you.

Rated 5 out of 5 stars

God webside! Overskuelig side og nemt , at bestille og betale. Hurtig levering og absolut min favorit, da jeg finder mine favorit produkter til en rimelig pris. Tak for god handel!

We perform checks on reviews


Company details

  1. Computer Store
  2. Book Store
  3. Kitchen Supply Store
  4. Perfume Store
  5. Plumbing Supply Store
  6. Toy Store

About ComputerSalg.dk

Written by the company

ComputerSalg har været online siden 1999 og besøges af hundredtusindvis af kunder hver måned.

Vi er en 100 % dansk ejet webshop med base i Ringsted og har mere end 2,8 millioner produkter online – alt fra elektronik, IT og husholdning til boligudstyr, legetøj, bøger, skønhed og meget mere.

Fra vores moderne hovedlager sender vi over 90.000 ordrer hver måned, og vores dedikerede kundeservice står klar til at hjælpe, hvis du har spørgsmål.
Vi sætter en ære i at levere en nem, hurtig og tryg købsoplevelse – og det afspejler sig i vores høje Trustpilot-score, baseret på mere end 60.000 anmeldelser fra tilfredse kunder.

I dag opererer vi i hele Norden og Tyskland, og med vores 10.000 m² store lager og 1.000 m² kontor i Ringsted har vi rammerne til fortsat vækst og udvikling – både lokalt og internationalt.

Har du spørgsmål, sidder vores kundeservice klar til at hjælpe dig alle hverdage.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

I ordered twinmarkers on 28 April

I ordered twinmarkers on 28 April, and they said the package would be arrive 5/05 and so I waited. Then I got an email that the package would be arrived on 7/05 and it didn’t arrive.
Until now they said ur package would be delivered on 12/05. But didn’t want to wait anymore so I cancelled my order 😕 so disappointed that I have to wait so long!!!

9 May 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Nat.
Thank you for your review.
I am sorry that your order has been delayed.
I cannot see the order number from your review, but I know that alot of 262 pcs. Markers were delayed from the Supplier and landed on our stock this morning.
We are sorry for the inconvenience.
Best Regards
Rikke N
Computersalg.dk Customerservice.

Rated 1 out of 5 stars

Poor customer service, bad repair service, slow operation times

I purchased a iron station Phillps PerfectCare Elite GC9682/80 , at end of November as an Xmas gift to my girlfriend that wished the top of the top- when she got it, she thrown out the old one.
27th of December she got it- first used in January- leaked water everywhere during use.
Tried again, then in February, after 2 tries to use it- and it was impossible, I wanted to return the faulty product. Tried to use twice
Sent it back on the 12/02 for refund as Reclamation because was faulty from the start. But instead was sent to repair- took 5 weeks from when I made the first contact until I got it back on 18/March.

Got back the iron scratched, with stickers impossible to remove, and poorly packed (was packed in paper no bubble foil) in a box too big where it bounced around during transportation. So I sent a brand new iron in mint condition and I got one looking like second hand (for me looks matters).

Pick it up- came back from holiday- tried to use the "newly repaired iron" water leaked worst then the first time. Contacted Customer service again on 4th of April. Asked again for a refund, is sent again to service. Now is still with them in the service a week later.

Now is 3.5 months since my clothes look super bad and wrinkled, because a product that was supposed to be top notch is in fact a product that you can not trust and I am denied the refund.

I asked for an iron to borrow, that was not possible. I asked for a small compensation so I buy at least a cheap one meanwhile.

So, no iron- no compensation for the fact that this brings me the worst inconvenience ever, and I go to meetings all wrinkled and for the very important ones I had to use dry clean service because I kept on waiting to get it back "anytime now". And worst- no refund so I can buy myself another iron.

So this is me spending a lot of money on Phillips PerfectCare Elite, and now I need to buy another one while I need to wait to get this one fixed again- so it will be another 3 weeks from here until I get it, while I have important work meetings coming up.

I should not need to fix a brand new product.
And ComputerSalg apparently is the one to decide if this brings me an inconvenience or not, because apparently, it is normal for every household to have more than one iron.
So thank you computersalg for a faulty product, for slow service, for your decision that this brings no inconvenience and for the fact that after purchasing an expensive item you had it more than I did.
So never again.

12 February 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Paul.
Thank you for your review.
We are sorry for the inconvenience you have felt in this case.
If an item is more than 2 weeks old and open, our business policy states that it should be send to the Supplier for repair.
The Supplier repaired the iron, and it worked afterwards.
Unfortunately, it starts leaking water again, so the Supplier want it back to check why it is leaking water after the first repair.
We will get back to you as soon as possible.
Best Regards
Rikke Customer service DK

Rated 5 out of 5 stars

Consistently Excellent Service!

I've been a customer of ComputerSalg for years, and they have never let me down. Every purchase, whether big or small, has been handled with professionalism, efficiency, and care. Their delivery is always on time, the products are exactly as described, and their customer service is top-notch. Highly recommended!

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Over a week and still no refund!

Ordered a thermos which arrived broken, after 10 emails to customer service and over a week, I still haven’t received a refund. I keep getting the reply that they are waiting for the delivery company to process the case. This isn’t good enough and not my issue as a customer how they retrieve the money. I received a faulty product and should be entitled to a refund!

19 February 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Irina.
Thank you for your review.
I am sorry that you have received a damaged item.
I can see that my Colleague is on your case, and will get back to you today with a solution.
Best Regards
Rikke N
Computersalg.dk Customerservice.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look