Find DPD keep you well informed and love you can see exactly where your courier is and what stop you are. Always on time and friendly. As someone with severe anxiety disorders I find this is so much e... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just send an email to socialmedia@dpd.co.uk with your parcel reference number and a phone number, and we'll look into any issues you have.
DPD UK
Written by the company

Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
Replied to 29% of negative reviews
Typically replies within 24 hours
Zero respect for your property.
This company has zero respect for your property. I doubt that any of the delivery drivers are adequately trained. Every clearly marked fragile parcel they deliver to me is smashed to bits.
On time and good service.
Brilliant Service
You didn't tell me the parcel had been…
You didn't tell me the parcel had been re-routed to parcel force for customs charges, until after it would have been shipped back to the sender.
The parcelforce automated phone system was worse than useless. It was an automated press 1 for no help and press 2 for no help, goodbye.
The parcelforce and dhl tracking was wrong and misleading.
Wasted tons of my time, because you don't do customer service with humans.
Always delivered quickly and with care…
Always delivered quickly and with care and courteous drivers
Package delivered on time and with no…
Package delivered on time and with no damage handled with care
He wanted for me to terminate the call first so I didnt score the service.
Received an email confirming my parcel had been delivered to the local post office. When it pick it up, and the man behind the counter said, that hes not allow to release to parcel due to DPD. Thats it. After almost waiting since August for my parcel to arrive I am now having to wait again, for them to get intouch with head office post office to release my parcel. First call said 2 hours, 2nd call said wait until the end of the day... The guy laughed at me, coz I needed that parcel today, which i dont get why? He wanted for me to terminate the call first so I didnt score the service... I wonder if they do that after everytime.
Lazy drivers!
Delivery was meant to be Saturday, which we paid for. Got a message from DPD stating they missed us on Sunday and Monday - more like the driver couldn't be bothered, as we were in! Disappointing and unprofessional service.
Not the first time we have had parcels not delivered, left anywhere or go missing!
Vodafone delivery
Vodafone delivery. Supposed to be next day delivery but 4 days later I am still waiting. Customer care has no clue when it will be delivered.
On time polite delivery driver
Young man’s first delivery
Young man’s first delivery. Got it right first time . Many parcels delivered to wrong address. How?
Excellent Customer Service
Always great customer service from this company and their delivery drivers
On time and polite driver
Polite
Polite, friendly and respectful of my property ( did not block the entrance to my drive).
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