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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the rapid and effective support provided by DreamHost professionals, who are described as capable and courteous. People highlight the company's dedication and professionalism in resolving website issues, with many noting that support staff are knowledgeable, patient, and quick to respond to queries. Consumers consistently praise the customer service, emphasizing its helpfulness and the ability of the support team to address concerns effectively. Reviewers also appreciate the user-friendly interface and the ease with which they can manage their websites. Furthermore, the technology offered is considered reliable, with reviewers reporting satisfaction with site speed and overall performance.

Based on these reviews

Rated 5 out of 5 stars

After I taught myself Django I got my site up without much difficulty by referring to their "Knowledge Base." Later I made the switch to VPS also without issues. But when they upgraded their VPS I r... See more

Rated 5 out of 5 stars

I'm setting up a new Mac, was having trouble getting this particular email set up again. I sent off a service ticket to DreamHost this morning, the little "chart" said it would be 30 minutes before I... See more

Rated 5 out of 5 stars

Dreamhost support/ Stephen.M was extremely helpful, knowledgable and prompt with his replies and follow-up. He was able to diagnose and advise with instuctions on how to rectify our situation which... See more

Rated 5 out of 5 stars

Chat support is also very patient and helpful when dealing with the very technical aspects of my WordPress site. They're willing to fix issues on "their end" as well as walk you through how to fix thi... See more

Rated 5 out of 5 stars

I am a customer of DreamHost more than 3 years. The support is quick, and they always understand my needs and solved every thing I’ve asked for in a professional way. The dashboard management is super... See more

Rated 5 out of 5 stars

I've been with Dreamhost for many years, but recently needed support with an SSL certificate. I used the chat function and was very happy with the interactions I had with Nelson. Nelson was patient, c... See more

Rated 5 out of 5 stars

My request involved migrating a full site including domain registration from my husbands US dreamhost hosting to my EU dreamhost hosting. Rather than handle the migration ourselves (which we could do... See more

Rated 5 out of 5 stars

Dreamhost has been my webspace provider since I started my first webpage in 1998. They were then and still are the single hands down best part of my web experiences over the years. As for this visit... See more

Rated 5 out of 5 stars

Created my first website and registered my first domain today. Website is up and running in 8 hours. Much of that time was waiting for DNS to propagate. The other issue I had was an SSL certificate... See more

Rated 5 out of 5 stars

Dream Host always responds quickly to my support tickets - I have been a customer for about 12 years with multiple websites. They understand there are just some fixes that are over my head to attemp... See more

Rated 5 out of 5 stars

As a DreamHost customer since May 2003, I have never considered having any other registrar or hosting company manage my online affairs. During the past couple of days while managing my latest sup... See more

Rated 5 out of 5 stars

I've been a customer for several years now, and lemme tell you, their customer service is top tier. Someone always responds in a timely manner and takes the time to help you with your issues. They are... See more

Rated 5 out of 5 stars

No complaints whatsoever abut Dreamhost but this week they really came through. We discovered an account error made several years ago that had resulted in overpayments for years. When we brought this... See more

Rated 3 out of 5 stars
Verified

If i were ask to review this hosting company a year ago it would have been 5 stars easy. 3 stars is being generous. What happened, not sure but earlier in 2025 they did a major update, ever since then... See more

Rated 5 out of 5 stars

I've been using dreamhost's shared hosting for over three years now. I originally signed up because of their three year new customer promotion. It seemed like the best option after reading many re... See more

Rated 5 out of 5 stars

Supportive Support I have had to contact Support a few time in the past couple of months and they have been fantastic! This is the first time I have been happy to contact support for anything beca... See more

Rated 5 out of 5 stars
Verified

I have been a client with Dreamhost for over 20 years. Why? They have amazing customer service, great service options, and a good price to work with. Dreamhost is my go-to for hosting, domains, and mo... See more

Rated 5 out of 5 stars

I couldn't be happier. Been doing IT for 25+ years and these things never go perfect, but this was as close as you could get. Any changes I requested were fast, and I don't think a single change I did... See more

Rated 5 out of 5 stars

Customer support are amazing and very helpful, it's very good hosting for WordPress sites. Their dashboard are easy to navigate. Overall very satisfied with their service.

Rated 5 out of 5 stars

DreamHost is the best. I migrated my site to DreamHost more than four years ago because my previous host was ripping me off. Since then, each time I have had a problem, the response by DreamHost has b... See more

Rated 5 out of 5 stars

I ran into a rather complicated issue with mail that the Dreamhost team was able to solve, even though it turned out not to be a Dreamhost issue (it was related to an auto-forward set up by a commerci... See more

Rated 5 out of 5 stars

I am just getting started with DreamHost, but so far I am very happy with my experience. I purchased a hosting package along with a domain, and by the next morning of course I decided I needed to chan... See more

Rated 5 out of 5 stars

I've been working in the Internet for 30+ years (almost since Al Gore invented it...) and have dealt with many hosting companies. DreamHost is by far the best company I've worked with both for myself... See more

Rated 5 out of 5 stars

Dreamhost customer support is top notch- Always knowledgeable and great about answering specific parts of my questions. You’re never lost with Dreamhost, they are very helpful! And technically the too... See more

Rated 5 out of 5 stars

Just joined DreamHost and was having some issues changing nameservers for two external domains and the support staff were excellent with responding and giving advice (even went in and did some changes... See more

Rated 5 out of 5 stars

I have been with Dreamhost for over 15 years. I currently have them host four of my Wordpress sites. DreamPress works like a dream for my sites. Their customer support is always immediately responsi... See more

Rated 5 out of 5 stars

I needed verification on what I thought the solution might be to a technical connection issue. The first response was quick, and steered my in the right direction. The second response confirmed what I... See more

Rated 5 out of 5 stars

I've been a DreamHost customer for 15 years now. While I don't regularly require their support services, the experience has always been impeccable during times that I have. Kudos, in particular, t... See more

Rated 5 out of 5 stars

I'm a bit of a dinosauer (old guy). Needless to say, I'm not seriously tech savvy beyond what I primarily use on a daily basis. Transitioned from a hostile take-over of my company and needed to reinv... See more

Rated 5 out of 5 stars

DreamHost is excellent. They continue to provide excellent customer service. I went from Bold Grid to Seed Prod. With wanting to change one thing, grew to making a new website. DreamHost has been t... See more

Rated 5 out of 5 stars
Verified

When I go on chat, I always get help and solutions. Some waits are longer than others, but that’s okay because, I know someone else is getting the help they need.

Rated 5 out of 5 stars

Responsive and effective resolution to the issue I was having with my website within 24 hours of support ticket submission. For my benefit / knowledge, they also explained what the cause was. Very ple... See more

Rated 5 out of 5 stars

I have been using Dreamhost for over 10 years for my clients, and they never disappoint! I recently had a speed issue with one of our sites, and they found the issue and had the site back running at f... See more

Rated 5 out of 5 stars

Allan B. went above and beyond to finally address a problem I have been reporting, that was causing my site to go down, intermittently but constantly. I am so appreciative of their help. Thank you!!!!... See more

Rated 5 out of 5 stars

Laura at DreamHost assisted me with my website and helped me fix an issue I was struggling with by myself for days! The customer service is very helpful, and quick to respond. Overall DreamHost is a g... See more

Rated 5 out of 5 stars

Using DreamHost to host a personal website has been a very positive experience. And, I recently had issue with my hosted email, and they sent a prompt and very helpful solution. Highly recommend.

Rated 5 out of 5 stars

Dream Host's technical support is the best in the business. Whenever I have problems, they get it resolved quickly. Even when it is early morning on the east coast, they resolve my problems within a s... See more

Rated 5 out of 5 stars

Have been hosting all my sites on Dreamhost for more than a decade now, and it has been a wonderful experience. The support is exemplary, very courteous and usually super-fast. Thank you!

Rated 5 out of 5 stars

We picked a template, we picked our colors, we supplied the content. The team did everything we asked, and then some! Always said yes to any desired changes and made a beautiful site for us. And every... See more

Rated 5 out of 5 stars

I had a serious issue with my Wordpress, and tech support did a great job at resolving it, because I could not find the scripts that were causing the issue

Rated 5 out of 5 stars

Great support from the dreamhost team. They are quite technically adept and quite responisve

Rated 5 out of 5 stars
Verified

Dreamhost always has top notch support- attentive, detailed, friendly, and quick to respond.

Rated 5 out of 5 stars

I've been with Dreamhost for about 20 years and I wouldn't go anywhere else. Best customer support I think I have ever seen anywhere. Always always friendly and helpful, and always responds quickly.

Rated 5 out of 5 stars

Quick response. Answered my question and provided a solution. Very personable and professional. This has been my experience every time I've contacted Dreamhost support. I'm pleased and impresse... See more

Rated 5 out of 5 stars

Very very helpful.. They personally handled our website setup, fine-tuned the details, and verified everything. Refreshingly, I wasn’t pointed to a confusing instruction page, with words I don't unde... See more

Rated 5 out of 5 stars

Dreamhost's attractive pricing attracted me to switch from another hosting company and I've been renewing ever since! Not just because of the price, but also because of the consistently brilliant cust... See more

Rated 5 out of 5 stars

I'm a happy Dreamhost client since 2003, and on the rare cases I had an issue, they've acted quick and lightning fast.

Rated 5 out of 5 stars

I had a major problem with my website, and the incredible team at DreamHost fixed it in record time. They worked with such dedication and professionalism that I honestly can’t put into words how grate... See more

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Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. Cloud Computing Service
  4. Cloud Storage Service

Written by the company

Since 1997 DreamHost has helped entrepreneurs, bloggers, web designers and web developers the world over bring their dreams to life on the Internet. From domain registrations to web hosting and even powerful cloud storage and computing services, more than 400,000 customers trust DreamHost to be their online home. DreamHost is the best place to launch a blog, website, or web application into the stratosphere.

DreamHost: Web Hosting with Purpose!

Written by the company

We make sure your website is fast, secure, and always up so your visitors and search engines trust you. Guaranteed.
DreamHost helps you succeed on your terms. When you use DreamHost, our industry-leading resources, products, and services enable you to build your website on a solid foundation and grow it faster than you could anywhere else. Our custom control panel is easy to use and removes any headaches of managing your web hosting. We're fast, reliable, and full-featured. And our award-winning expert support agents are available 24/7 to help you through any technical issues you may have. With over 20 years of hosting experience, we have the undisputed know-how to help web designers and developers, bloggers, online businesses, and many more of all sizes make a positive first impression and impact on their customers and followers. What's more, because DreamHost is an employee-owned company, we're able to focus on the needs of our customers rather than first being obligated to the demands of public stockholders. We have a passion for ensuring your online privacy and security, and we embrace open-source. And because we're recommended by WordPress.org, you know we have the experts who'll make your WordPress site look professional and powerful! DreamHost is here for you!

No excuses money back guarantee!

If you're not happy with our standard web hosting service, we'll refund your money.

If you're not happy with our standard web hosting service, we'll refund your money.
Our standard web hosting plan comes with an unheard of 97 day money back guarantee.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Responsive and helpful.

I had an issue with billing with regards to a renewal service. I sent an email to the DreamHost Billing Team regarding the error. The team responded quickly and had the error resolved. Laura was the team member and she was wonderful. Problem solved and I couldn't be more satisfied. Thx!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Issues Resolved Within a Couple of Hours

I had an issue with my hosted website after domain renewal. Something had gone wrong with the SQL and my site went offline. I tried some basic stuff and it didn’t resolve so I logged a ticket. Within 2 hours an agent had emailed me to advise what they had done to resolve. My website was back up and working perfectly. Very happy customer.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a VPS hosting

I purchased a VPS hosting, regardless it has plenty of resources, it keeps returning unknown errors and timeouts. The best part, if you reach their support, ITS ALWAYS YOUR FAULT!!! but their service is always being cheap on resources. Avoid entering here so you don't have to work twice migrating elsewhere after

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and customer service

I've been using Dreamhost since 2012 for my domain needs. Their prices are better than domains through website providers and their customer service is top notch. Had some questions today about linking my DH domain to wix and they were quick to respond and very helpful. Highly recommend.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend DreamHost.

We have been using DreamHost's Managed DreamPress hosting for over three years. Their technical support team is very responsive and does not give up until a problem is solved.
I would highly recommend DreamHost.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I am a customer of DreamHost more than…

I am a customer of DreamHost more than 3 years. The support is quick, and they always understand my needs and solved every thing I’ve asked for in a professional way. The dashboard management is superior and the interface is very clear and intuitive.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Quick response. Answered my question and provided a solution. Very personable and professional.

This has been my experience every time I've contacted Dreamhost support. I'm pleased and impressed.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Migration from US to EU hosting.

My request involved migrating a full site including domain registration from my husbands US dreamhost hosting to my EU dreamhost hosting. Rather than handle the migration ourselves (which we could do) we asked Dreamhost to do the whole process for us.
The whole request from start to finish was completed within 24 hours although most of this was back and forth authorisation between ourselves and support. Once authorisation from both accounts were received everything was handled and without issue the site and domain is on my EU hosting. I would highly recommend the service (it does come with a small charge) to anyone. Takes the headache out of having to do it yourself and honestly what you get with a Dreamhost hosting package far outweighs other hosting platforms.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Quick, Accurate service!

I'm setting up a new Mac, was having trouble getting this particular email set up again. I sent off a service ticket to DreamHost this morning, the little "chart" said it would be 30 minutes before I was contacted. Rafael from DreamHost reached out within 5 minutes (your mileage may vary I'm sure). His instructions to fix my issue were brief and easy to understand. Everything was good to go in less time than it's taken me to write this review. Thanks Rafael & Dreamhost!

30 September 2025
Unprompted review

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