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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its clarity, speed, and accuracy. Consumers appreciate the ability to manage foreign exchanges, hold money, and arrange payments, especially for international transitions. People also value the efficiency and responsiveness of the staff, who promptly address inquiries and provide confirmations. The company's platform is user-friendly, and individuals appreciate the ease of setting up accounts and conducting transfers. Reviewers highlight the substantial savings compared to traditional banks and the speed with which funds are dispatched. Consumers express confidence in the company's strong compliance measures and the consistently excellent customer service they have received over the years.

Based on these reviews

Rated 5 out of 5 stars
Verified

I've been using GCP for bi-monthly transfers for over 7 years now. Always great rates and a very personal and helpful service/relationship with Haley in the Dubai office.

Rated 5 out of 5 stars
Verified

James Underhay is excellent to work with. He clearly and fully explains the choices and processes available when working with GC Partners.

Rated 5 out of 5 stars

In an time when so many companies rely on faceless technology, GC Partners stands out for their exceptional personal service. James guided us with care and expertise, helping us achieve our dream of p... See more

Rated 5 out of 5 stars
Verified

Great people to work with. Prompt replies and very cooperative. Would highly recommend James Underhay. Really very good customer service.

Rated 4 out of 5 stars
Verified

Very effective communication all the way. Response to queried is prompt. My customer relations manager Rachel is very efficient. She responds to my messages promptly it doesnt matter what time it is.... See more

Rated 5 out of 5 stars
Verified

GC Partners is a great company to trade currency with ease and transparency. They make the whole process safe, quick and simple offering some great exchange rates. Kaine Benbow has been extremely help... See more

Company replied

Rated 5 out of 5 stars
Verified

Had a great experience with Rachel who made transfers from uk to Dubai very simple. She gave a thorough explanation of the process and her correspondence was excellent.

Rated 5 out of 5 stars
Verified

Really impressed. Never used the service before in any capacity and was really apprehensive as was sending quite a bit of money. Spoke to a couple of your people here in the UK and Dubai who supported... See more

Company replied

Rated 5 out of 5 stars
Verified

An early gliche but James U, took care of it with professionalism. My initial nervousness was replace with a smile.

Rated 5 out of 5 stars
Verified

I wanted to make an online transfer to a Portuguese law firm while in Portugal at around midnight. Checked next day to find it was awaiting approval - not surprising as my request was coming from an... See more

Company replied

Rated 5 out of 5 stars
Verified

Wanted to find a cost effective way of transferring money online to my family from dubai to Europe. GC Partners was recommended on a social platform. They never failed to deliver. I simply lock the ex... See more

Company replied

Rated 5 out of 5 stars
Verified

Hayley my contact at GC Partners is very efficient and replies to my texts or phone calls immediately. She quotes me the exchange rate and sends me the confirmation. Upon receipt of my money I get a... See more

Company replied

Rated 5 out of 5 stars
Verified

Have used GC Partners for many years now, when it used to be called GCEN ! First started to use in 2008 Spain for money transfers Now mainly for transfers to USA. No complaint at all. Staff are excell... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to transact global currency exchange and payments. High trust, self service portal, prompt responses made it a wonderful experience for me.

Rated 5 out of 5 stars
Verified

I had never had to use a service like this before, and so I did some research on several similar companies. I chose GC Partners because James, who would be in charge of my account, was patient, respec... See more

Company replied

Rated 5 out of 5 stars

They were very professional, friendly, prompt, helpful, always ready to answer any queries and did a good job of holding my hand.

Rated 5 out of 5 stars
Verified

Superb service. If I ever have a problem either logging on or finding the currency I want to buy on the portal, someone either rings me or replies to my email very promptly. I wouldn't dream of using... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing Customer Service - can’t have asked for an easier way of transferring a large amount at a brilliant rate. The portal is super easy also. Kaine was my agent and was really helpful throughout th... See more

Company replied

Rated 5 out of 5 stars
Verified

The transfers worked very well under the professional guidance of Kaine Benbow in the Dubai office. Even when there was a slight glitch it was seamlessly sorted out by Kaine

Company replied

Rated 5 out of 5 stars
Verified

Leyla Hodges has been my Consultant now for several years. She has never failed me. Always available (when not on holiday), always responds to telephone calls/emails. Others have been less helpful. Th... See more

Company replied

Rated 5 out of 5 stars
Verified

Once setup (takes about 30 mins and the team did this with you on a call so super helpful and easy) it is very easy to use. The team at GC partners is highly professional and efficient in addressing y... See more

Company replied

Rated 5 out of 5 stars
Verified

Great personal service which is always clear, quick and accurate. Able to manage foreign exchanges, hold money and arrange payments. Been using for 1 year and has been critical for our transition fr... See more

Company replied

Rated 5 out of 5 stars
Verified

I have always found GC Partners always look after my account and the the Managers always respond to my needs for transfers . To may overseas accounts in a fast and secure way . I've never had any pro... See more

Company replied

Rated 5 out of 5 stars

I could not be more satisfied. They were 1. Extremely easy to work with 2. Very knowledgeable regarding all aspects of their business 3. Gave me the confidence i needed to complete the d... See more

Company replied

Rated 5 out of 5 stars
Verified

**The GC Partners group are highly skilled, serious professionals who pay close attention to every detail. Dr. Raouf Boutros Ghali, who always assists me with my investments, is an outstanding p... See more

Company replied

Rated 5 out of 5 stars
Verified

Start to finish was very easy going. The staff were very responsive and helpful. After sending a payment to the UAE, to pay for a property I’ve purchased. Saved a substantial amount instea... See more

Company replied

Rated 5 out of 5 stars
Verified

Setting up my account was smooth. Have been called the first time to understand the process and activate my account. I wasn't sure how my first transfer back home to the UK was going to be or to tak... See more

Company replied

Rated 5 out of 5 stars
Verified

I've used these guys over 30 times now and the experience is exceptional every time. Their rates are great, and the funds arrive quickly. On my last transaction they arrived in NZ from the Middle East... See more

Company replied

Rated 4 out of 5 stars
Redirected

For over a decade, I've relied on GC Partners and have never encountered a single problem. Their service is outstanding.

Company replied

Rated 5 out of 5 stars
Verified

This was the first time I had transferred a LARGE amount of money between two counties , it was seamless , James & colleagues super helpful , Portuguese Bank did the transfer @ 10.00:>>> GC Ema... See more

Company replied

Rated 5 out of 5 stars
Verified

Incredibly efficient and friendly service and would not hesitate to highly recommend to anyone, thanks SO much . Kind regards. Mike

Company replied

Rated 5 out of 5 stars
Verified

I have used GCEN for many years without any problems, they have been very efficient and when it has been necessary to contact them, the agents who I have dealt with were very helpful and polite.

Company replied

Rated 5 out of 5 stars
Verified

Professional, personal service, fair exchange rates, we will very happily continue to use GC partners for all of our foreign transactions. Thank you Raouf for all your help and guidance.

Company replied

Rated 4 out of 5 stars
Verified

All went smoothly, didn't really have much to do with the process as my sister has a better understanding of financial things

Company replied

Rated 5 out of 5 stars
Verified

The service was very successful and professional The team made me feel secure at all times and were very knowledgeable and willing to provide guidance.

Rated 5 out of 5 stars
Verified

Great service - team were professional and quick. Everything was sorted really quickly.

Rated 5 out of 5 stars
Verified

All of my experiences with GC Partners have been top drawer. My contact is informative and a wonderful, helpful personality. It is a great load off my mind to have GCP as a financial partner in ta... See more

Company replied

Rated 5 out of 5 stars
Verified

We use GC for all of our currency needs. A highly professional service, and we have peace of mind with every transaction we make.

Company replied

Rated 5 out of 5 stars
Verified

I have been using this company since 2015 when I moved to Dubai and have used their services on a regular basis to send money back to the UK. They used to be called GCEN and then changed their name to... See more

Company replied

Rated 5 out of 5 stars
Verified

Great and immediate attention to all my various requests to clear incoming monies from clients booking villas. And once registered the credits are immediate. A personal thank you to Edward Allan and J... See more

Company replied

Rated 4 out of 5 stars
Verified

Website is relatively easy to use and rates are ok

Rated 5 out of 5 stars

I was greatly impressed with how quickly and efficiently they handled the transaction for me and would highly recommend this company to anyone

Company replied

Rated 5 out of 5 stars
Verified

Prompt transfers and notifications are very good, perhaps the exchange rate could be a little more favourable .

Rated 5 out of 5 stars
Verified

Fast , efficient and secure service which gives me a high degree of confidence in GC partners.

Company replied

Rated 5 out of 5 stars
Verified

The communication with the team was prompt helpful and reassuring Definitely use them again

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Company details

  1. Currency Exchange Service
  2. Investment Service
  3. Money Transfer Service
  4. Non-Bank Financial Service
  5. Payment Service
  6. Payroll Service

Written by the company

At GC Partners, we make international payments and currency risk management simple, strategic, and personal. For over 20 years, we have supported individuals and businesses with seamless currency solutions that go beyond automation, offering expert guidance, competitive rates, and a dedicated service that scales with your ambition. With offices in the UK, Europe, the Middle East and Asia, we are trusted by hundreds of thousands of clients worldwide to manage their cross-border transactions. Our clients stay with us not just for our bank-beating rates and industry-leading tech, but for the people behind the platform. Our team of specialists takes the time to understand your goals and deliver results that protect your bottom line, manage risk, and help you succeed. Rated 4.9* on Trustpilot, we are proud to be among the very best in the industry. So whether you are making overseas purchases, expanding internationally, or simply navigating market volatility, we are here to help you manage your currency with confidence. Global Currency Exchange Network Limited trading as GC Partners is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (FRN 504346).

GC Partners - Our service is our currency

Written by the company

Taking away your stress
We want to help you by making currency simple. That’s why we tailor our service to your needs. Ensuring you can send money across the world with ease, while benefiting from the best exchange rates.
Your money transfer options
We offer several different types of currency contracts, allowing you to benefit from the best exchange rates and transfer money when it suits you best. Whether that be a 'buy now pay later' forward contract or our recurring payments service we give you the options to decide when the time is right for you to transfer your money.

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Personal Service Still Matters

In an time when so many companies rely on faceless technology, GC Partners stands out for their exceptional personal service. James guided us with care and expertise, helping us achieve our dream of purchasing a home abroad. The entire process was seamless, and it was reassuring to have professional, reliable people ensuring that every detail was handled with precision. GC Partners turned what could have been overwhelming into an experience marked by genuine support.

7 November 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Quick response

The service was very successful and professional The team made me feel secure at all times and were very knowledgeable and willing to provide guidance.

24 November 2025
Rated 5 out of 5 stars
Verified

Great service

Great service - team were professional and quick. Everything was sorted really quickly.

25 November 2025

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