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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express frustration with various aspects of the business, particularly regarding contact methods, the official website, and payment processes. Consumers report issues such as difficulties in reaching the company, problems navigating the website, and complications or delays related to payments. People also mention negative experiences with the customer service they received. Furthermore, reviewers highlight dissatisfaction with the overall service provided. Individuals report being screened out of surveys after investing a significant amount of time, not receiving promised rewards, and experiencing technical issues during survey completion. Consumers also express concerns about the legitimacy of the company, with some labeling it as a scam due to unfulfilled promises and a lack of transparency.

Based on these reviews

Rated 1 out of 5 stars

After being a member for years now and getting great service, my account was suddenly removed after weeks of trying to redeem my points!! I've been attentive with all the surveys and so this was reall... See more

Rated 1 out of 5 stars

Absolute waste of time.You answer many questions to be told at the end you do not qualify or your profile has been updated.It feels like I have answered all the survey questions and they have gained... See more

Rated 1 out of 5 stars

Would give this ZERO. We cancelled Richard Rogers visit with Sue Dann over a week prior to your visit. Then you put a negative review on our page. What a great representation you are giving... See more

Rated 1 out of 5 stars

Utter rubbish! I'm happy to take part in surveys but this is just awful. Doesn't have my job role so just started clicking random boxes and then complete that and it won't go anywhere. Pointless... See more

Rated 1 out of 5 stars

I have been a member of their Your Voice panel since it started. Initially it was good and rewarded members with vouchers for completing TV and radiio reviews. The last 2 occasions I requested vo... See more

Rated 1 out of 5 stars

If i could give less stars i would. Stopped me doing surveys initially i couldn’t even cash out my points that i have earned as i no longer meet their criteria… had to fight for points now the voucher... See more

Rated 1 out of 5 stars

Ipsos itself is ok. Some surveys crash last minute which is frustrating. However Geoquest survey, which they invited me to, I am struggling to get paid for the 2 weeks that I participated in their sur... See more

Rated 1 out of 5 stars

Invested my time, energy and effort, made lots of progress with lots of points yet to be claimed only for me to get a mail that says my account has been blocked without reason whatsoever. The ipsos pl... See more

Rated 2 out of 5 stars

I am constantly asking to take part in surveys which is good but in very many cases after spending about 20 minutes or more on it am told I am not suitable and given a derisory 3 points . They have al... See more

Rated 1 out of 5 stars

Having amassed points for a voucher and applied, the third party voucher suppliers website didn't work. I complained more than a dozen times. The basic response I got was each party blaming the othe... See more

Rated 1 out of 5 stars

I opted out of a Department for Education survey I was contacted about (out of the blue). Despite this we were still visited by someone, although I was out at the time. She left a note saying she woul... See more

Rated 1 out of 5 stars

Disturbed by them at 8.50pm, asked to take part in market research, I asked it they are serious contacting me at 9pm, the guy responded, correcting me that it’s 8.50!! This is not the first time... See more

Rated 1 out of 5 stars

I only completed one task and I'm yet to be paid, I've made multiple attempts to check in on the status of my payment and I'm just ignored, I'm glad I didn't do more than one task because I would ha... See more

Rated 1 out of 5 stars

Completely trash and are never ever ever ever, ever, ever, ever, ever, ever, ever, any surveys! I uninstalled it and cleared my caches and every time I check my storage and clear my caches it keep... See more

Rated 1 out of 5 stars

Spam company This company calls me every day - I am never around to pick up, but calling the number back either doesn't connect or puts me through to an automated message. I have never had dealings... See more

Rated 1 out of 5 stars

I received a letter asking me to complete an online survey on behalf of the government. The survey was quite long, it was about technology. They offered a £10 gift voucher in return. They took some pe... See more

Rated 1 out of 5 stars

I do mystery shopping for nine different mystery shopping companies. This is, by far, the worst. Their instructions seem to be straightforward and no matter how absolutely correct my answers are, they... See more

Rated 3 out of 5 stars

So im giving them 3 stars only because i was able to cash out the first time, after waiting a few days because of unavailable reward funds, from what i found out on Google searches. But now im at a... See more

Rated 2 out of 5 stars

I have just completed the Ipsos GP Survey which I found very limiting. All questions are closed with zero opportunity to qualify answers. This makes for easy analysis, but there is nowhere to raise is... See more

Rated 1 out of 5 stars

I've been receiving constant emails, texts, and phone calls from this company urging me to fill out a survey since I finished university last year. The survey is far too long and asks for qualitativ... See more

Rated 1 out of 5 stars

This used to be my go to site for a range of good studies...but the last 3 or 4 that I have completed I haven't been paid for. I've sent numerous emails to support but they have done nothing for me.... See more

Rated 1 out of 5 stars

Even if this company followed through with their payments (which seems unlikely), they pay about $.05 per survey, and that is a very high estimate. They start out seeming to pay about $1/survey, but... See more

Rated 1 out of 5 stars

You'll often get "disqualified" at the END of the survey after answering tons of questions ! Ipsos has become a TOTAL SCAM !!!

Rated 1 out of 5 stars

STAY AWAY. Piece of sh*t experience!! I took about 4 or 5 surveys in a row, just being nice and completing my "profile", but yet at the end of my wasted time they just said that I "didn't qualify".... See more

Rated 1 out of 5 stars

Got 500 points and tried to redeem them. Nothing. No response emails either and I guess they don't even bother trying to defend themselves here either. Hey piggy has been good. Almost instant payouts... See more

Rated 1 out of 5 stars

Disgusting behaviour, cold called ref a survey on cyber security but then hung up when we said we weren’t interested. How rude!!!

Rated 1 out of 5 stars

Increasingly poor technical performance towards the end of surveys; and now, after finally accumulating some points, have found they no longer have most of the rewards available - only donations... See more

Rated 1 out of 5 stars

Was asked to install media cell with the incentives being a £20 joining reward and then rewards each month thereafter. It was time consuming to go through the terms and conditions and then to make a d... See more

Rated 1 out of 5 stars

I was recently contacted by Ipsos following my participation on the RAJAR panel. Seemed OK a few extra £ for doing very little. Install an app to pass on data. Fine for 1 week then 2nd week I get... See more

Rated 1 out of 5 stars

I’ve been a IPSOS and Knowledge Panel for years. Recently I’ve been asked to join CLEAR ID to prove who I am. I think this is stupid and just a way of not showing trust in your customers. I am pers... See more

Rated 1 out of 5 stars

I wouldn't have clicked any stars but had to click at least one unfortunately. Part of a recent response from a Ipsos rep '....when the reward graces your account....'. Graces??? Don't walk but R... See more

Rated 1 out of 5 stars

Not a good survey at all … i have been doing it for a while and they have giving me great points but when i widraw my point they have given me 5 points for all the survey until no points at all. Total... See more

Rated 1 out of 5 stars

After answering enough surveys to cash out suddenly get a shadow ban for no reason. Had to contact support to find out. What a scam.

Rated 1 out of 5 stars

After reading through the reviews folk have left here, i was only going to say much the same, a joke of a company ( if you could call them that).

Rated 1 out of 5 stars

I caught them lying telling me that they did not receive a redemption notice on a certain date but i did I have the email to prove it. Your right they used to be a good company.

Rated 1 out of 5 stars

I am so mad. I have been doing their surveys for years. Now I tried to redeem 2 $25 Amazon gift cards, they deducted my points and never gave me the cards. No answer to my numerous emails.

Rated 1 out of 5 stars

I've always said how poor this website is and after finally closing my account with these idiots, I came here to leave a negative review and warn everyone else to avoid wasting their time but it seems... See more

Rated 1 out of 5 stars

They are so crap, I can barely be annoyed writing about them. Ignore e-mails, send dummy researches, don't send the vouchers they promised - its all over these pages. SHAME SHAME SHAME - give... See more

Rated 1 out of 5 stars

Keep getting harassed everyday by this company. Multiple times a day during when the National Student survey is open. Once everyday after that. every year I can to send a complaint to stop harrassing... See more

Rated 1 out of 5 stars

After waiting a long time to receive my voucher I contacted them and finally a £5 voucher was sent by email. When I tried to redeem the voucher it was below the minimum requirement of £10 so I am unab... See more

Rated 1 out of 5 stars

Constant calls which at this point is harassment. I will fill out the uni survey on my time have till April. Don’t appreciate the constant calls - sometimes upto 5 times a day! Needs to stop. Such a a... See more

Rated 1 out of 5 stars

Better sleep advertises a 7 day free trial but you must give your credit card in the event you want to continue after the free trial period. I installed the app and within 12 hours cancelled my subsc... See more

Rated 1 out of 5 stars

I was fortunate enough to get 2 years out of this nightmare employer, this was only because I was a good interviewer. However, during my employment as an agency worker their was only a few shifts and... See more

Rated 1 out of 5 stars

Don’t waste your time doing surveys. I tried to redeems £10 voucher on Amazon it was not recognised. I asked why in their chat and they accused me of not being on their system after confirming my bas... See more

Rated 1 out of 5 stars

disappointed did the Barb Television panel with feel very let down, the system is not fair, you can't complain and they won't phone you back . my advice if your asked to go on the panel dont .

Rated 1 out of 5 stars

After being them for 1 year and a half my account has been deactivated for np reason. I have 535 points and need 550 to reach paypal so reward me and proper scammers these sites

Rated 1 out of 5 stars

Rubbish stay away they sent me a gift card voucher and no pin ive been emailing no response If your reading this I've sent u emails (sumky) . This was guven to me as they kicked me out of the app n... See more

Rated 1 out of 5 stars

Real scammer who pay much from client then never pay and make all surveyor screenout in the end. Makes the product your client getting worse. Good luck for client from this dirty router

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Company details

  1. Market Researcher

Contact info

1.4

Bad

TrustScore 1.5 out of 5

694 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Goy 500 points and tried to redeem…

Got 500 points and tried to redeem them. Nothing. No response emails either and I guess they don't even bother trying to defend themselves here either. Hey piggy has been good. Almost instant payouts and there are a decent amount of surveys

19 January 2025
Unprompted review
Rated 1 out of 5 stars

The case of the disappearing rewards!

Increasingly poor technical performance towards the end of surveys; and now, after finally accumulating some points, have found they no longer have most of the rewards available - only donations to charity (low points and I would rather do with $ and get tax benefit) and highest value (which at the current rate of earning will take another 3-4 months!
When I wrote to check, was told the previously available rewards were currently "out of stock" but would eventually be back in stock.
It has been ages now.
They are digital rewards - if you cannot afford the rewards, don't take people's time. If you are struggling with replenishment of digital product - you have a business model problem.
Or - you are just misleading :-(
***UPDATE @10th Feb = all rewards (non-charity) have disappeared completely... rendering the original agreement and offers redundant. don't waste your time.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Completely trash and are never ever…

Completely trash and are never ever ever ever, ever, ever, ever, ever, ever, ever, any surveys! I uninstalled it and cleared my caches and every time I check my storage and clear my caches it keeps popping up even though it's uninstalled from my cell!

The worst survey app ever because there aren't any surveys!

If by chance you do take/get one or two surveys bc you're new, that's all you'll ever get & then POOF, NOTHING!

22 October 2024
Unprompted review
Rated 1 out of 5 stars

A Scam???

Everytime I get to the end of a survey it tells me that an error has occurred i wonder if it does this so they avoid having to pay me.

12 January 2025
Unprompted review
Rated 1 out of 5 stars

IPSOS doesn't honor their customers..

This used to be my go to site for a range of good studies...but the last 3 or 4 that I have completed I haven't been paid for. I've sent numerous emails to support but they have done nothing for me. It's a shame that these companies just use you until your no longer useful or until they owe you and then they just forget you. Normally I would have highly recommended this group, now I can only advise against counting on them to be any different then the rest of the scams.

7 January 2025
Unprompted review
Rated 2 out of 5 stars

The Ipsos GP Survey is very limited

I have just completed the Ipsos GP Survey which I found very limiting. All questions are closed with zero opportunity to qualify answers. This makes for easy analysis, but there is nowhere to raise issues outside the questions, or to give praise or express concern about GP services. Such information is critical for obtaining an accurate assessment of GP services. Expect a bland report, or maybe one with the requested political spin.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time on this company

Was asked to install media cell with the incentives being a £20 joining reward and then rewards each month thereafter. It was time consuming to go through the terms and conditions and then to make a decision about whether this was okay and then to install the app which involved changing various settings on the phone and adding a VPN, I followed this process to the letter, it seemed to be working as it should, and a couple of days later after I’d downloaded this and was using it, they sent an email to say that they weren’t receiving data and they were closing the account. I phoned up today and they’re not even honouring the joining reward of £20 nor offering anything for the time spent/wasted. Also be aware that what they asked me to download took its toll on my phone. Certain apps became a bit glitchy and used up extra battery life. I then had to spend time removing the app and the VPN et cetera.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish intrusive app

I was recently contacted by Ipsos following my participation on the RAJAR panel. Seemed OK a few extra £ for doing very little. Install an app to pass on data. Fine for 1 week then 2nd week I get messages on 2 separate days from them saying

1. My phone hadn't moved enough
2. They didn't get enough data please could I upload for them

Unistalled App and told them to go whistle, I'm not going to be told I have to keep my phone on me at all times and if their app is so crappy it doesn't so it's job that's their look out

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Soul Destroying, Low Pay & Unreliable Employment

I was fortunate enough to get 2 years out of this nightmare employer, this was only because I was a good interviewer. However, during my employment as an agency worker their was only a few shifts and periods of no work at all. If you are looking for job security this is not the employer for you. Management are abrupt and treat people like children. If you work through an agency they will drop you at any moment they without any notice.

16 May 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY. Piece of sh*t experience!! I took about 4 or 5 surveys in a row, just being nice and completing my "profile", but yet at the end of my wasted time they just said that I "didn't qualify". NO REASON. I just didn't qualify. I had to think back as to what personal information I had given them so I could rest easy not worrying about them trying to steal my identity. Why else would they do this crap to people?? What a joke...trying "daily samples and full size products", with no mention of products ever...what a scam!!

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Removed account after years of using…

Removed account after years of using them. No good reason for why. I've done online surveys for a long time, so I understand the procedure. I answer honestly throughout. What a coincidence this happened when I had been building up a lot of points without redeeming them yet. Avoid this survey company.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

They do not let you qualify for just about any of their surveys. I use an app that has them on often as a survey router. They disqualify you sometimes before the screening. They sometimes ask you 100 questions that turns out was the screening then refuse to pay for the time they took from you. They are overall a trash company. How can you have this many bad reviews and nothing has happened yet? I have put them on notepad file as of today as "do not take" because you'll just end up disqualified from every survey they throw your way and if you do qualify, sometimes they just randomly DQ you in the middle for no reason.

21 November 2024
Unprompted review

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