Superhurtig levering af cover til min iPhone og lænke til mit Apple Watch! Coveret er super, men må erkende at jeg nok har købt lænken til Apple Watch for billigt, for den river tråde ud af/hænger fa... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
The product I order is in good condition when it arrived . Fast shipping though I expected to received the package next day , but due to holiday season the package arrive a day late. But all in all... See more
Company replied
Fast this time. Dispatched within 1 hr. Theyre trying to improve : )
Company replied
God og hurtigt service, nem at handle. Hvis man kun kigger, sender de mange mail om at man hurtigt skal handle, og snart udsolgt..
Company replied
Very good service at a price that is very attractive. Probably the 10th time I've ordered through them, and haven't been disappointed at all.
Company replied
Outstanding Service and Quality - Highly Recommended! Review: I had an amazing experience with MyTrendyPhone.dk! From start to finish, everything exceeded my expectations. The website is user-frien... See more
Company replied
Modtog Carlink Mini Ultra CarPlay/Android samme dag som den blev bestilt, og den fungerer 100% som lovet
Company replied
Er glad for MyTrendyPhone men det er irriterende man ikke kan lave en Click og Collect på sin nærmeste MyTrendyPhone
Company replied
Could not find review about this small travel espresso machine I bought from trendyphone, very fast delivery, and the item is working great so far. Very happy with my purchase.
Company replied
I have never had such a fast delivery of online shopping! Thanks for that. Good quality and reasonable price.
Company replied
Very quick and efficient service. Easy to navigate website. Needed a laptop charger urgently, and got one the very next day. Am totally happy with everything.
Company replied
Great and solid company. I bought a cover for the Huawei fit 3 watch. The cover is very nice and the touch screen works flawlessly. I highly recommend shopping at My Trendy Phone.👍👍👍
Company replied
Som altid er til det perfekt at handle med jer Tak for hurtig levering og alt perfekt med pakken
Company replied
Super god service kom dog en dag for sent men god pris og varen virker som den skal
Company replied
Ultra fast delivery! Ordered stuff 20:30 and got it next day around noon! Impressive job!
Company replied
Er glad for at handle for mytrendyphone vare kommer hurtigt og svare til forventningen
Company replied
Fast delivery , nothing to complain here. But i ordered a specific product and I received something else.
Company replied
I ordered a phone case and it was better than the picture. Very satisfied with the product and quick delivery
Company replied
Syntes my trendy phone er hurtig til at afsende pakker og en pris på deres varer
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Fast service and quick dispatch of order. Never had issue with non of ordered items.
Company replied
Excellent service. Quality products with affordable prices and lighting fast delivery. The best online shopping experience I have had so far
Company replied
Super hurtig og super service,man får det man bestiller og det er super kvalitet.
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Everything OK, quick delivery
Company replied
God hurtig levering og super service🥳❤️
Company replied
Super fast delivery, products arrived nicely packed, very pleased!
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From choosing the product and receiving it, the process was fast.
Company replied
A commitment to quality is evident throughout the user experience. The website's design facilitates seamless navigation and information access. Furthermore, the service provided is both efficient a... See more
Company replied
The phone cover I ordered was exactly what I needed and was delivered promptly.
Company replied
I placed a straightforward order, which was delivered in good time.
Company replied
The ordering procedure is easy.The products is good quality.The delivery is fast.
Company replied
Godt at handle med jer Tak for hurtig levering og alt perfekt med pakken fra jer
Company replied
I bought a cover and in the day after it was at the pickup point. super recommended.
Company replied
Fast delivery and best costumer service I’m very happy with it Thank you mytrendyphone
Company replied
Two covers for my iPhone 14 Plus, well priced & well made. Delivery very quick
Company replied
I have recevied the product on time and quality is good as mentioned in the portal
Company replied
I have never met such a good company, they were fast and I got what I expected. Thanks.
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I am satisfied with the process and product.
Company replied
Very fast delivery, product as described
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Good product and fast delivery
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Package came on time and exactly as described.
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I have been using my trendy phone for years. They always have what l want😊😬😬👌 Carlann Fiil
Company replied
Cool produckts..quick delivery..nice prices.🥳
Company replied
You can't ask for anything they couldn’t provide when it comes to cell phones.
Company replied
Fine covers
Company replied
Quick delivery and product as described
Company replied
Product as described and super fast delivery.
Company replied
Best price and fast delivery
Company replied
Company details
Written by the company
MyTrendyPhone.dk sælger kvalitets tilbehør til mobiltelefoner, iPod, foto- og videokameraer, PC og bærbar, iPad, spillekonsoller samt hukommelseskort, blækpatroner og Bluetooth udstyr.
Mytrendyphone.dk Support
Written by the company
Contact info
Karlebovej 59, 3400, Hillerød, Denmark
- +45 78 76 94 94
- kundeservice@mytrendyphone.dk
- www.mytrendyphone.dk
4.3
Excellent
99K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
Reply from Mytrendyphone
Hej,
Vi er meget taknemmelige for din anmeldelse. Din mening er vigtig for os og hjælper os med at blive endnu bedre.
Eva MTP
Super hurtig og super service,man får…
Super hurtig og super service,man får det man bestiller og det er super kvalitet.
6 August 2025
Unprompted review
Reply from Mytrendyphone
Hej
Tak for din flotte anmeldelse – det er kunder som dig, der gør det hele værd!
Eva MTP
Misleading Delivery Promise and No…
Misleading Delivery Promise and No Customer Service Response
I purchased this product because the website clearly stated it would arrive directly to me within 2 days — even showing Saturday as the delivery day. This was crucial, as I needed it for Sunday for a family gathering where the gift would be used.
Unfortunately, the item did not arrive as promised by the website where it was clearly stated that delivery would be on Saturday. I contacted kundeservice for help and received no reply — the only communication I got afterwards was an invitation to write this Trustpilot review. The shipment, which should have been sent on Friday, was only confirmed as sent on Monday — far too late to be of any use.
When a company uses fast delivery as a selling point, it should deliver on that promise and respond to customers when problems arise. This was neither reliable nor professional. Very disappointing experience.
Update: I think you should reconsider your logistics partner or change your delivery on website as having current solution is misleading - no matter if you thought 2 working days. If it says delivery on Saturday - delivery should occur on Saturday and not on the next available logistical day. That is just bad business. For the same reason I requested a full refund on Sunday as item beyond that day was useless to me. Birthday of a 3yo has already passed already.
Instead I recieved gaslighting and no reply on my repeated request.
Product has not been picked up, please refund me in full
11 August 2025
Unprompted review
Reply from Mytrendyphone
Hi Sanja,
Thank you for your review and for sharing your feedback with us.
I would like to clarify that your package was not delayed — it was shipped with Bring, which unfortunately does not deliver during weekends. This meant that the delivery took place on Monday, which was in line with the expected delivery schedule for this shipping method.
I completely understand how it might have seemed like a delay, especially if you were expecting weekend delivery, but I can assure you that your order was delivered on time according to the service selected. I will be happy to send you proof for that on your email.
Thank you very much for your understanding and for giving us the opportunity to explain.
Med venlig hilsen
Maria Nielsen, Kundeservicechef
Excellent service
Excellent service. Quality products with affordable prices and lighting fast delivery. The best online shopping experience I have had so far
3 August 2025
Unprompted review
Reply from Mytrendyphone
Hi, David.
Thank you so much for your kind words!
We're truly happy to hear that you had such a great experience with us – from the product quality and prices to the fast delivery. Feedback like yours means a lot to our team, and we look forward to serving you again in the future!
Best regards,
Eva MTP
I had bad experience
I had bad experience. I didn’t receive the thing what i ordered. I will not recommend this website.
12 June 2025
Unprompted review
Reply from Mytrendyphone
Hi KIm, and thank you very much for your review on TrustPilot.
I'm sorry to hear that you had a disappointing shopping experience with us.
Without your order number, I’m unable to take a closer look at your case.
You’re welcome to send me an email at support@mytrendyphone.dk, including your order number and writing my name, Maria Nielsen, in the subject line – that way, your email will come directly to me. I’ll be happy to look into the matter and assist you further.
Thank you in advance for your understanding.
Best regards,
Maria Nielsen, Head of Customer Service
Satisfied customer
Very quick and efficient service. Easy to navigate website. Needed a laptop charger urgently, and got one the very next day. Am totally happy with everything.
26 July 2025
Unprompted review
Reply from Mytrendyphone
Hi,
Thank you so much for your wonderful review! We’re thrilled to hear that you received your laptop charger quickly and that everything met your expectations.
It means a lot to us that both our service and website worked well for you.
We look forward to assisting you again in the future – thanks for choosing us! 😊
Best regards,
Eva MTP
These headsets do not work at all i…
These headsets do not work at all i tried everything
10 July 2025
Unprompted review
Reply from Mytrendyphone
Hi Keisha,
Thank you for your review.
Please note that for the headphones to work properly, the Bluetooth module must be turned on – both on your device and the headphones: https://prnt.sc/lJ8HAzjFbWRS
Have you had a chance to try this?
If you're still experiencing issues, feel free to reach out. We're happy to help and find a solution for you.
Best regards,
Maria Nielsen, Kundeservicechef
The product was ok👍 only problem was my…
The product was ok👍 only problem was my package was not sent to my door, even though I paid for HOME Delivery ( to my door, not my post box). Extra money down the toilet again 😔
14 July 2025
Unprompted review
Reply from Mytrendyphone
Hej og mange tak for din anmeldelse på Trustpilot.
Jeg beklager, at du har haft en dårlig købsoplevelse i forbindelse med dit køb hos os.
Uden dit ordrenummer kan jeg desværre ikke undersøge din sag nærmere.
Du er meget velkommen til at sende en e-mail til mig på support@mytrendyphone.dk – husk at oplyse dit ordrenummer og skrive mit navn, Maria Nielsen, i emnelinjen, så kommer e-mailen direkte til mig.
Så kigger jeg gerne på din sag og hjælper dig videre.
På forhånd tak for din forståelse.
Med venlig hilsen,
Maria Nielsen, Kundeservicechef
Ønsker Click og Collect
Er glad for MyTrendyPhone men det er irriterende man ikke kan lave en Click og Collect på sin nærmeste MyTrendyPhone
9 July 2025
Unprompted review
Reply from Mytrendyphone
Tak for din venlige besked. Vi sætter stor pris på det gode samarbejde og din tilfredshed! :)
Let at handle og lynhurtigt levering
2 July 2025
Unprompted review
Reply from Mytrendyphone
Tak for de pæne ord! Vi er glade for, at du er tilfreds – det betyder meget for os. ;)
Superhurtig levering af cover til min…
Superhurtig levering af cover til min iPhone og lænke til mit Apple Watch!
Coveret er super, men må erkende at jeg nok har købt lænken til Apple Watch for billigt, for den river tråde ud af/hænger fast i stort set al textil, den kommer i nærheden af, så den fortryder jeg!
27 June 2025
Unprompted review
Reply from Mytrendyphone
Hej, Annie.
Hej, og tak for din feedback!
Vi er glade for at høre, at du er tilfreds med coveret og den hurtige levering – det betyder meget for os! 😊
Vi er dog kede af at høre, at lænken til dit Apple Watch ikke lever op til dine forventninger. Det skal naturligvis ikke være sådan, at den hænger fast i tøj.
Du er meget velkommen til at kontakte vores kundeservice, så vi kan finde en løsning sammen. Vi ønsker, at alle vores kunder skal være tilfredse.
Tak igen for din ærlige anmeldelse – vi håber at høre fra dig!
Eva MTP
ting was great and come in time.
Every ting was great and come in time.
24 June 2025
Unprompted review
Reply from Mytrendyphone
Thank you so much for your kind feedback! We're happy to hear that everything was great and arrived on time. We hope to see you again soon!
They saying that packages will be…
They saying that packages will be shipped out same day and delivery is 1-3 work days. Today is day 4 still not shipped out and no update on package, they don’t even reply
1 July 2025
Unprompted review
Reply from Mytrendyphone
Hi,
Thank you for your message and feedback!
We’re sorry to hear about the confusion regarding your order. We’ve checked, and it was stated on the product page that the estimated delivery date is July 18th. We also see that our support team has been in touch to assist you.
Nonetheless, we truly regret any misunderstanding and the inconvenience caused. We hope you’ll give us the chance to make a better impression next time.
Wishing you a pleasant weekend! 😊
Eva MTP
Product as described and super fast…
Product as described and super fast delivery.
21 June 2025
Unprompted review
Reply from Mytrendyphone
Thank you for your feedback! We're glad to hear the product met your expectations and that the delivery was super fast. We look forward to serving you again!
Quick delivery and product as described
Quick delivery and product as described
16 June 2025
Unprompted review
Reply from Mytrendyphone
Hello,
Thank you very much for your feedback!
We’re glad to hear that the delivery was quick and the product met your expectations.
We look forward to serving you again!
Eva MTP
Good products, very good service.
I placed a straightforward order, which was delivered in good time.
13 June 2025
Unprompted review
Reply from Mytrendyphone
Tak for din positive tilbagemelding! Vi er glade for, at du oplevede en hurtig og præcis ekspedition. Vi ser frem til at betjene dig igen!
Very fast delivery within 1-2 days 👍🚀💨
4 June 2025
Unprompted review
Reply from Mytrendyphone
Great to hear you’re happy with the product and delivery – we really appreciate your feedback!
You're always welcome back.
Reply from Mytrendyphone
Thank you so much for your positive feedback!
We're happy to hear that you're satisfied with both the product and the fast delivery.
We look forward to serving you again.
If it's something urgent you need, don't buy
If it's something urgent you need, don't buy. They don't care about the delivery on time. Delivery was promised to be the same day of the purcharse and arriving in 2-3 days to picking station.
It's the sixth day and counting.
7 June 2025
Unprompted review
Reply from Mytrendyphone
Hej Matias,
Thank you for your message, and we sincerely apologize for any confusion or inconvenience caused.
As stated on our website, all packages sent via Bring on June 5th were delayed due to the public holiday and are expected to be delivered tomorrow, Tuesday. This is in line with our usual delivery times, and we appreciate your understanding.
If you do not receive your package tomorrow, please do not hesitate to contact us, and we will assist you in tracking the shipment and ensuring it reaches you as soon as possible.
We value your business and are committed to providing the best service possible.
Best regards,
Maria Nielsen, Kundeservicechef
They delivered my order to the other…
They delivered my order to the wrong end of the country, Silkeborg.
I live in Bagsværd.
That can maybe happen. But when I then reach out to support, I get no reply. No support and no refund
3 June 2025
Unprompted review
Reply from Mytrendyphone
Hi Lerke,
Thank you for your review, and we're truly sorry for the inconvenience you've experienced.
After looking into your case, we found that the issue occurred because Bring Pakkeshop delivery was selected, but a private home address in a different city was entered. Unfortunately, this caused the package to be sent to a pickup point in the wrong location.
We have already contacted Bring to have the parcel returned to us, and since you've informed us that you do not wish to receive a replacement, we will issue a full refund to your original payment method.
We're also very sorry if you didn’t receive a timely response from our support team — that’s certainly not the experience we aim to provide, and we appreciate your feedback so we can improve.
Thank you for your patience and for bringing this to our attention.
Best regards,
Maria Nielsen, Kundeservicechef
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