OtterBox Reviews 67,220

Your people got my order on it's way immediately. I received it just 2 days after I ordered it. I am impressed by how durable this case is. I'm certain it will protect my tablet from even rough h... See more

I got my new iPhone 17 Pro Max and, as always, Otterbox has a great case custom made for it. I was surprised that the belt clip wasn’t included, I guess most people don’t use them anymore, but request... See more

I've been a believer in Otter Box phone protectors for years. The last one was purchased after several years of banging it around cracked the bottom edge in several places before I finally ordered the... See more

iPhone 17 pro max defender case. The case is amazing just as it was for my 15 pro max defender xt. My only gripe is the top portion of the case on the front screen side seems to barely leave some meta... See more

Online assistance a complicated "runaround." Hit the wrong button an go back to start. Small defect in product (S25+ holster) caused it to become useless. This should allow for free replacement, not... See more

Everything went well with the purchase. This is my 4th phone, all with Otterbox protection covers and a holster. HOWEVER, this holster is not holding the phone as securely as previous models and it... See more

I have had several Otter Box cases and they have performed extremely well. Ordering was easy and all discounts were offered clearly and applied. Only ding is the order said it qualified for free 2-day... See more

Otterbox is the only brand of phone case I use. After trying many other brands, they are clearly the best. They offer protection while maintaining limited bulk, & excellent customer service along with... See more

I have used Otterbox cell phone cases for years. This time around, the cell phone manufacturer included a cell phone case with my upgrade. This case started to fall apart after 10 months. Very disa... See more

Always been stand up people to deal with. If their product breaks they send you a replacement. The only time their product has failed was to simple years of wear, snap locks on case wearing out or the... See more

The customer experience and service was exceptional provided by CSR JOHN and CSR HEATHER in Ft Collins with regard to their assistance in processing my warranty claim. Please recognize these OtterBox... See more

Otterbox is a great product but don’t order from their site. The shipping is extremely slow and their expected delivery dates are never correct. If you are ordering a case you’re probably in a hurry... See more

Customer service rep was able to think out of the box and find a workable solution to adding an item to my order. He was personable and kept me engaged the entire time. At one point he informed me som... See more

My experience was Great without any issues. I was surprised by the quick response time for my Otter Box Warranty feedback after submitting the necessary information. I believe the Otter Box has he... See more

I love my Defender Pro Customer Service was professional BUT…… Three DP sent to me WITH OUT instructions I had assumed the replacements were unitized or just one piece. Finally after receiving... See more

Quick warranty process since I still had my receipt to provide the purchase date and location however, this is now my second time having to warranty the phone case and holster which I already paid for... See more

Otter Box Defender saved my iPhone XR from somewhere in the vicinity of 300 drops give or take ~25 times. My screen protector did eventually get a small side edge crack that did not travel any further... See more

To order the holster for my recent Otterbox Defender Case for iPhone 17 Pro was relatively easy to do. That being said, I do not like having it not included at time of purchase. How inconvenient it is... See more

The wrong replacement protective case was delivered. Did not match confirmed photos supplied by me. The camera cutout was odd shape instead of rectangular. Good service and shipping. My delay in respo... See more

Helped right away. Usually it’s hard to get help through a different company’s support, but I could tell I was talking with a human as soon as I contacted support. This experience was easy, simple, &... See more

Great product that I have used for years. Really like the holster you can use to keep my phone secure and safe on my belt. I never worry about my phone falling off and hitting the ground with the Defe... See more

Was expecting the same product. It was a black rubbery case. I received a single clear plastic case which I normally would not have chosen. But I actually like it a lot. It's slimmer which makes the w... See more

I ended up on the site due to a free offer for a clip for my new OtterBox case. It was easy to navigate the site, and very easy to claim the free offer (including free shipping). It was a very pleasan... See more

The experience in placing a warranty claim is quick and easy. The product arrives fairly quickly after placing a warranty claim. However, the product is not holding up anymore. I have done 3 warranty... See more

Otterbox totally stands behind their products. Each new phone I get, I will continue to use their cases. Just as the case itself provides security/safety, so does their customer service. The c... See more

Great case — I wish it came with the clip without me having to order it separately; that’s the only thing, but I love OtterBox (especially this case — it is comforting to know my phone is safe wheneve... See more

Really great prices, reasonably quick shipping (I chose the cheapest option), and the product is beautiful. I may have to exchange because I don’t like how the bumpers are not very high around the scr... See more

When I bought my phone case I was thinking that it was just going to be the phone case and nothing more. But when I was going through everything I noticed that there was a little piece of paper that s... See more

Sketchy instructions about splitting case open , was not sure it wouldn't break. Free holster note on outside of box details inside and ask "want a free holster"on the inside. Not want free... See more

OtterBox makes very good phone protection cases. I’ve been using them since I bought my first smartphone in 2014. But, I’ve been trying to submit a couple product reviews lately and I’m unable to. I w... See more

My husband broke his otter box holster. The website indicated they were sold out of the holsters but to call and speak to a customer service representative. They indicated they could send us the entir... See more

Took quite awhile getting in touch with customer service (approx 2 hours) but Laura (I think I have her name correct) provided outstanding service. Her experience at the company was quite evident Th... See more

Nothing, it was a bad experience from ordering initially to not getting my Belt Holster for my new I-17 Pro Max. Nothing is worse than having a new phone in your desk and not being able to use it beca... See more

I’ve been using OtterBox products for years. Never really had an issue with them. Except this time I ordered a new OtterBox defender for my iPhone 17 Pro Max the outer case came with no problem, but d... See more

Disappointed in your warranty! I have used otter box on every iPhone since 5s with no issues. Now I had issues with iPhone 16 case and I have to pay $13.87 to get a warranty replacement case. So I gue... See more

Improvement would include the original sales person, sharing that the new phone surround unit would not fit my existing carrier. I had no clue, but it did not FIT the old unit. Anyway, after go... See more

I had a great experience until I went to warranty my third item and I was only allowed to do two. There are 7 people in my family and every device has at least one OtterBox on it. I normally save mult... See more

I’ve used Otterbox for over 15 years. When I got a new phone about 11 months ago I decided to stick with them because I never had any issues and they protected my phone through everything. The case... See more

Attention to detail is lacking in the customer care department. I ordered a warranty case, and to be fair, i hadnt updated my addresses yet and so when i paid through apple pay, it immediately sent th... See more

Hassle free online ordering. Also appreciate the convenience of my product going straight to my secure mailbox, instead of having it open at my front door. I’ve always been satisfied with the protecti... See more

Otterbox has always been my go to for my phone protection. I worked outdoors and am an avid hunter and fisherman and this is the first time I’ve had to submit a warranty claim. The process was quick a... See more

The case is really nice. Slim, feels good in the hands, mag safe capability is really nice, the rear camera area on case is raised to protect your lenses, and I like how the charging port is co... See more

Easy piloting on website. Loved the 20% discount, yet applied the Cyber sale offer of 30% that superceded the 20% discount. Free shipping to boot! Saved $15 over a store offer!

You had the phone case we needed for our s25 fe (defender), however, you only offer it in black. I would have liked a different color to separate mine from my boyfriends phone.

Excellent quality. It has saved my phone countless times. The lifetime warranty and claim process alone makes the cases worth buying. I will only ever buy OtterBox.

The pricing was confusing. Across the top of the page it said save 30% when using code ****** at check out. It never said the prices shown already included the 30% off. It also kept resetting to all c... See more

This is my 3rd phone protected by the defender series. Each of the previous cases have prevented damage from multiple drops. Once the belt clip or cover flaps wore out, it was easy to get replacem... See more

There is nothing to tell, These devices cost allot of money, you’d be stupid not to spend the bread on protecting it, And Otter is the only company that stands by their product like they do. Ive gon... See more

Otterbox is an excellent protector of the Phone. I recently purchased the OtterBox Defender case for my iPhone 16 Pro Max along with the free holster, and overall, I’m very happy with the protect... See more