SkyLux Travel Reviews 25,515

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and professionalism. Consumers highlight the agents' ability to understand their needs, provide helpful options, and offer excellent customer support throughout the booking process. People appreciate the agents' knowledge, resourcefulness and their commitment to finding the best solutions. The service provided is consistently described as excellent, with reviewers emphasizing the ease of booking and the agents' dedication to securing the best fares. The affordable costs and good value for money are frequently mentioned, along with the agents' responsiveness and reliability. Customers value the personalized attention and the agents' willingness to go the extra mile to accommodate their requests.

Based on these reviews

Rated 5 out of 5 stars
Invited

I have now booked over 7-10 flights and my assigned agent, Kandy, has been responsive and very informed. She has gone and provided so much information to help me plan my epic holiday. This 4.5 month... See more

Company replied

Rated 5 out of 5 stars
Invited

Aidi did an excellent job, walking me through everything. He had to work with two people, and he did an outstanding performance, efficient, polite, effective. You can’t ask for more from a person.

Company replied

Rated 5 out of 5 stars
Invited

Rick, your representative, was professional, informed and patient. He provided us with excellent options to select from and answered all our questions. Rick has been and will continue to be our Skylu... See more

Company replied

Rated 5 out of 5 stars
Invited

Nelson B was very knowledgeable, professional and competent. He answered all my questions, gave me multiple good options and stayed on the phone as long as I needed. Very helpful! I booked our upcomin... See more

Company replied

Rated 4 out of 5 stars
Invited

We have been working with Samson for many years . He usually tries his best but I guess lately with European airlines cancelling flights it is challenging.

Company replied

Rated 5 out of 5 stars
Invited

You can be sure of great service. Memphis has assisted us for at least 3 years. We haven't encountered any negative surprises.

Company replied

Rated 5 out of 5 stars
Invited

Great service. Dennis worked with us to secure our flights for an upcoming trip to South America. He was a pleasure to work with and adjusted our flights for the times we intended to travel. It is wo... See more

Company replied

Rated 5 out of 5 stars
Invited

Taj, my agent, is very helpful and prompt. He responded to my request without delay. He is very accommodating and courteous. I am looking forward for my next travel with him.

Company replied

Rated 4 out of 5 stars
Invited

I had to change dates on my ticket due to an emergency family circumstances. The agent who helped me, Estelle was great. I wish I was able to exchange my ticket keeping the same class without the extr... See more

Company replied

Rated 5 out of 5 stars
Invited

I was looking for business class tickets to Rome and Khalif of SkyLux travel was able to find me excellent tickets for a great price. He was patient, he didn't try to up sell me and I am very happy wi... See more

Company replied

Rated 5 out of 5 stars
Invited

Saul is an excellent agent. He is always wonderful to work with and has helped us many times over the last several years, He goes out of his way to find us the best flights.

Company replied

Rated 5 out of 5 stars

This is 4th time I am booking ticket with Duke. I’ve friendly and very easy to work. Always understand the concerns like pricing , comfort , timing. I recently booked 2 business class tickets. App... See more

Company replied

Rated 5 out of 5 stars
Invited

Lori was extremely helpful and very thorough. She answered all of my questions and even did extra research for me. She followed up to make sure that I got my tickets and everything was done in a very... See more

Company replied

Rated 5 out of 5 stars
Invited

As always, Xavier is patient and diligent in his work of setting me up with the best possible arrangement that I can afford. Thanks for the great service SkyLux provindes.

Company replied

Rated 5 out of 5 stars
Invited

Skylux agent, Sandra, was very helpful, spoke excellent English, was personable, and pleasant. She provided solutions quickly for unexpected issues. And, of course, the price was the main reason for... See more

Company replied

Rated 5 out of 5 stars
Invited

Melinda was my agent, and I booked with her assistance already three times before. Melinda is super efficient, finds great connections, is flexible, accommodating the last-minute modifications, a reli... See more

Company replied

Rated 5 out of 5 stars
Invited

Primal is great at finding the best options. He is patient and listens. Great customer service and a he offered us a variety of alternatives for business class flights with good pricing.

Company replied

Rated 5 out of 5 stars
Invited

I have had a very good experience for booking flight with Ronnie, he made my job easier, and he’s very patient. We will do more business with him in the near future. Thanks!

Company replied

Rated 5 out of 5 stars
Invited

We have used Skylux Travel several times and are very happy. Weston always found excellent deals for us and was very responsive and reliable. We can highly recommend him.

Company replied

Rated 5 out of 5 stars
Invited

Did great research to meet our needs. Had patience and educated me. Helped not only with flights but identified ground transportation.

Company replied

Rated 5 out of 5 stars
Invited

Virat was amazing planning my vacation. He provided options and walked me through scenarios. Earlier person who was to help some how vanished completely for me and I waited for months before initi... See more

Company replied

Rated 4 out of 5 stars
Invited

Diesel was easy to work with and very professional. Fare prices kept changing rapidly but he helped secure a good deal for international premium economy flights to India and Nepal from USA.

Company replied

Rated 5 out of 5 stars
Invited

Elliott is the single reason why we use Skylux. His support patience, attention to detail and availability make it the only place where we will buy business tickets to Europe.

Company replied

Rated 5 out of 5 stars
Invited

Castiel was my agent and he was extremely helpful as we worked through many options for a complex reservation. We came up with a wonderful solution at an affordable price.

Company replied

Rated 5 out of 5 stars
Invited

Quentin and Candance were both professional, patient, helpful and knowledgeable. I will go to them any time I book a International trip. I will also refer my friends to them.

Company replied

Rated 5 out of 5 stars
Invited

Shiva was knowledgable, resourceful and explained all details very well. I feel he got me the best deal and he was polite in our dealings.

Company replied

Rated 5 out of 5 stars
Invited

I was pleasantly surprised of how easy it was to book flights with you. Stuart was very helpful and answered all my questions. I definitely will be using Skylux again.

Company replied

Rated 5 out of 5 stars
Invited

My travel dates were not finalized and Patrick went out of his way to make the necessary changes and find a flight in our budget.

Company replied

Rated 4 out of 5 stars
Invited

Clara was extremely helpful. It took about a week of communication to get the tickets that I preferred. I am not sure why she wouldn't book the last leg of my trip so I booked it myself.

Company replied

Rated 5 out of 5 stars
Invited

Patsy was very informative, kind and patient with me during this transaction. She is a valuable person and agent and would highly recommend her for any airline services.

Company replied

Rated 5 out of 5 stars
Invited

Fabulous service. Loved our travel group working with Pearl. Very understanding of our needs and very patient with our requests.

Company replied

Rated 5 out of 5 stars
Invited

George was most helpful in walking me through the process - professional and patient with clear instructions at each step. Excellent service!! It was a complicated process, with 5 of us booking toge... See more

Company replied

Rated 5 out of 5 stars
Invited

Kristen was wonderful. She was very patient and offer many good ideas for us. I never had any problems reaching her or her getting back to us.

Company replied

Rated 5 out of 5 stars
Invited

Finn assisted me this evening and just like Aaron K, I have now 2 reasons to continue to use SkyLux! Thanks Finn! Great service and help saving me time and money. God Bless!

Company replied

Rated 5 out of 5 stars
Invited

Colin couldn't be nicer and accommodating! We have used SkyLux for all our business class travel for years! He helped with seats, filling out forms, etc.

Company replied

Rated 5 out of 5 stars
Invited

Atilla was so very easy to work with and went above and beyond to find the right combination of timing and pricing.

Company replied

Rated 5 out of 5 stars
Invited

Lori B. was patient and answered all of my questions giving me her full attention. I really appreciated her support

Company replied

Rated 5 out of 5 stars
Invited

Tabatha spent a lot of time helping find the best route for us to get us the best price as well as itinerary.

Company replied

Rated 5 out of 5 stars
Invited

Had an excellent experience with Gabriel at SkyLux while booking flights to Europe. He was proactive and very helpful in making good choices/.

Company replied

Rated 5 out of 5 stars
Invited

I have dealt with a lot of agents over the past months and this was the best experience and only reason I will consider using the service again.

Company replied

Rated 5 out of 5 stars
Invited

Easy to work with Customer oriented Affordable costs Professional After sale service Good value for money

Company replied

Rated 5 out of 5 stars
Invited

As a repeat customer with Alister he is always professional and prompt. Two attributes I respect in business. Always with a smile on the other end of our conversation and extremely patient and knowl... See more

Company replied

Rated 5 out of 5 stars

Duke was great to work with... He listened to what I wanted and would research and then call me back when he said he would. He is going to track when the airline allows seats to be chosen and will con... See more

Company replied

Rated 5 out of 5 stars
Invited

The customer support agent was very helpful and patient despite making multiple changes to book my flight.

Company replied

Rated 5 out of 5 stars
Invited

Very informative and helpful to get us the right option for travel. Very Impressed

Company replied

Rated 5 out of 5 stars
Invited

Albert was consistent and cooperative throughout the entire session. His demeanor was very consistent throughout the entire conversation. He. Was helpful when he needed to be.

Company replied

Rated 5 out of 5 stars
Invited

Nicole is the best - she went through many iterations and was easy to work with

Company replied

Rated 5 out of 5 stars
Invited

Dev is a true professional. Informative and patient. Great to work with.

Company replied

Rated 5 out of 5 stars
Invited

Ronnie is extremely helpful and a delight to work with.

Company replied

Rated 5 out of 5 stars
Verified

The highlight of my experience was Jules! No pressure, only patience and professionalism. As the icing on the cake, she selected window seats for me for both flights. It was my first time traveling... See more

Company replied

We perform checks on reviews


Company details

  1. Flights Search Site
  2. Airline Ticket Agency
  3. Travel Agency

Written by the company

SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.

Brand you can trust, comfort you can afford

Written by the company

Save up to 50-70% on Business Class Flights
There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
The Advantage of Personal Travel Manager
One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
Complimentary Concierge Services
Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
Awarded for Excellence
SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Insanity. Do not book through them

I was in the travel industry with major companies for years, first as a tour director, then as Director of Makketing. I have never seen such horrible customer service.

My agent, Branco, was a lovely fellow and tried his best, but, after his initial mistake as to arrival date, got no cooperation from the company to smooth the way to the correct flights.

When I called customer service, I had to spend almost an hour with a gal who talked in circles and solved nothing. The background noise from her colleagues fooling around, not serving clients made it very difficult to hear her.

I was a fool not to book directly. Never again.

2 December 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Kristeen is my travel “go to”

I’ve used Kristeen for 3 trips and couldn’t be happier. She is professional, friendly, and thorough. I look forward to continue working with her.

30 November 2025
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Kristeen takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 5 out of 5 stars

Madison was very helpful and willing to…

Madison was very helpful and willing to go above and beyond for me. Informed me about the areas also to visit and was helpful with the details.

5 December 2025
Unprompted review
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Madison takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 5 out of 5 stars
Invited
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for highlighting Silvester’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

Rated 5 out of 5 stars
Invited

TK is the Best

TK, did a great job.
He was there at all hours answering my questions and helping with my booking

9 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!

Rated 5 out of 5 stars
Invited

Great work by Sylvester to arrange…

Great work by Sylvester to arrange business class flights at a great price and schedule for our first African safari!

9 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Sylvester takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 5 out of 5 stars

Good experience

Good experience

9 December 2025
Unprompted review
SkyLux Travel logo

Reply from SkyLux Travel

A flawless travel experience is what we aim for, and your rating reassures us that we are delivering just that. Thank you for your support!

Rated 5 out of 5 stars
Invited

Dominic was excellent to work with

Dominic was excellent to work with. He was extremely professional, patient and diligent. Also explored several options to get me the best deal.

Lakshmi Naik

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Dominic will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars
Invited

Professional help, best price

Professional help by the agent, Walker, and best price I could find for the tickets.

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Personalized service is at the heart of what we do, and we’re delighted that Walker made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

Rated 5 out of 5 stars
Invited

Murphy is great!

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are so pleased to hear that Murphy provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars
Invited

Madina is the best

Madina is the best! She was very prompt and patient with my requests and found fares that were very reasonable.

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Madina will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars
Invited

It’s all good

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It is truly rewarding to hear about your positive experience with Skylux Travel! Providing premium service and unparalleled expertise is our commitment, and we are thrilled that we exceeded your expectations. We look forward to serving you again soon!

Rated 5 out of 5 stars
Invited

Friendly efficient and saved us some…

Friendly efficient and saved us some money

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!

Rated 5 out of 5 stars
Invited

Excellent service

8 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It is truly rewarding to hear about your positive experience with Skylux Travel! Providing premium service and unparalleled expertise is our commitment, and we are thrilled that we exceeded your expectations. We look forward to serving you again soon!

Rated 5 out of 5 stars
Invited

Thebwas very patient and at good on…

Thebwas very patient and at good on what he is doing

4 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

Rated 5 out of 5 stars
Invited

Saved me over $1000!

7 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Rated 5 out of 5 stars
Invited

Parker was very professional

Parker was very professional detailed and very knowledgeable, he went the extra mile! He has a wonderful energy and I. hope to do business with him again
Thank you

7 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Parker will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars
Invited

We have worked with Gaius on a few…

We have worked with Gaius on a few trips over the years and he has always been great.

7 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Gaius takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 5 out of 5 stars
Invited

loyal customer

I have worked with otto in the past. he is very responsive and helpful. He tries hard to give me the best price and option.

7 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are grateful for your kind words about Otto! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

Rated 5 out of 5 stars
Invited

Excellent Service

Jackson made the booking process very easy. I ask lots of questions and he responded to them all in a very professional, respectful, and patient manner. Very good experience for my first time using SkyLux Travel.

7 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Luxury travel is all about impeccable service, and we’re so happy to hear that Jackson provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look