SkyLux Travel Reviews 25,569

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, professionalism, and knowledge. Consumers highlight the agents' ability to find the best flight options, provide excellent customer service, and offer personalized assistance. People appreciate the agents' responsiveness, attention to detail, and dedication to meeting their travel needs. The service receives high marks for its efficiency, flexibility, and ability to accommodate last-minute modifications. Reviewers also value the company's commitment to finding great prices and its expertise in premium air travel. Consumers appreciate the easy booking process and the agents' willingness to go the extra mile to ensure a smooth and satisfactory experience.

Based on these reviews

Rated 5 out of 5 stars
Invited

Crosby took very good care of all our travel needs. In addition, he added in a stop on our way to Thailand in Istanbul Turkey with two free nights in a five star hotel. We look forward to working wi... See more

Company replied

Rated 5 out of 5 stars
Invited

Bob F was a new consultant for us, and really listened to us and, in the end, provided an optin we liked at a competitive price. His communicatioion was great and there were no last minute changes th... See more

Company replied

Rated 5 out of 5 stars
Invited

I have now booked over 7-10 flights and my assigned agent, Kandy, has been responsive and very informed. She has gone and provided so much information to help me plan my epic holiday. This 4.5 month... See more

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Rated 5 out of 5 stars
Invited

Ann N was incredibly kind, patient, knowledgeable, flexible, and hard-working. This is the second time I’ve been working with her and I couldn’t be happier. She is a true asset for your company.

Company replied

Rated 5 out of 5 stars
Invited

Evelyn is very professional and courteous. It is my first experience with SkyLux and so far it is good. Hope the rest of the trip I have pleasant experience. Will post my experience after the complet... See more

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Rated 5 out of 5 stars
Invited

Melinda makes it so easy to book the tkts and gives personal attention. I have booked from SKYLUX past 4 years only because of Melinda's dedication.

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Rated 5 out of 5 stars
Invited

Nelson B was very knowledgeable, professional and competent. He answered all my questions, gave me multiple good options and stayed on the phone as long as I needed. Very helpful! I booked our upcomin... See more

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Rated 5 out of 5 stars
Invited

Aidi did an excellent job, walking me through everything. He had to work with two people, and he did an outstanding performance, efficient, polite, effective. You can’t ask for more from a person.

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Rated 5 out of 5 stars
Invited

Rick, your representative, was professional, informed and patient. He provided us with excellent options to select from and answered all our questions. Rick has been and will continue to be our Skylu... See more

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Rated 5 out of 5 stars
Invited

Branco has been incredibly helpful in planning my next adventure. He is very attentive and goes above and beyond...working on his day off... to ensure that everything has been taken care of.

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Rated 5 out of 5 stars
Invited

Kept with me every step and verified information. Gave me options with trying to keep my travel easy and affordable per my request.

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Rated 5 out of 5 stars
Invited

Jackson has helped me now with three trips. All required extra help to complete . He has always been kind, courteous and understanding. The fares have been lower than I could find on my own.

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Rated 5 out of 5 stars
Invited

Great service. Dennis worked with us to secure our flights for an upcoming trip to South America. He was a pleasure to work with and adjusted our flights for the times we intended to travel. It is wo... See more

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Rated 4 out of 5 stars
Invited

We have been working with Samson for many years . He usually tries his best but I guess lately with European airlines cancelling flights it is challenging.

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Rated 5 out of 5 stars
Invited

Alonso is very knowledgeable and helped with getting out parties arriving near to the same time from different places. He helped me so much through this process!

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Rated 4 out of 5 stars
Invited

I had to change dates on my ticket due to an emergency family circumstances. The agent who helped me, Estelle was great. I wish I was able to exchange my ticket keeping the same class without the extr... See more

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Rated 5 out of 5 stars
Invited

I’ve used Kristeen for 3 trips and couldn’t be happier. She is professional, friendly, and thorough. I look forward to continue working with her.

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Rated 5 out of 5 stars

Ford did an excellent job in booking all my flights. He always tries to get me the best deals and the customer service is excellent.

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Rated 5 out of 5 stars
Invited

I was looking for business class tickets to Rome and Khalif of SkyLux travel was able to find me excellent tickets for a great price. He was patient, he didn't try to up sell me and I am very happy wi... See more

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Rated 5 out of 5 stars
Invited

Jackson made the booking process very easy. I ask lots of questions and he responded to them all in a very professional, respectful, and patient manner. Very good experience for my first time using... See more

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Rated 5 out of 5 stars
Invited

Skylux agent, Sandra, was very helpful, spoke excellent English, was personable, and pleasant. She provided solutions quickly for unexpected issues. And, of course, the price was the main reason for... See more

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Rated 5 out of 5 stars
Invited

Parker was very professional detailed and very knowledgeable, he went the extra mile! He has a wonderful energy and I. hope to do business with him again Thank you

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Rated 5 out of 5 stars
Invited

Saul is an excellent agent. He is always wonderful to work with and has helped us many times over the last several years, He goes out of his way to find us the best flights.

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Rated 5 out of 5 stars
Invited

You can be sure of great service. Memphis has assisted us for at least 3 years. We haven't encountered any negative surprises.

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Rated 5 out of 5 stars
Invited

Taj, my agent, is very helpful and prompt. He responded to my request without delay. He is very accommodating and courteous. I am looking forward for my next travel with him.

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Rated 5 out of 5 stars
Invited

Primal is great at finding the best options. He is patient and listens. Great customer service and a he offered us a variety of alternatives for business class flights with good pricing.

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Rated 5 out of 5 stars
Invited

As always, Xavier is patient and diligent in his work of setting me up with the best possible arrangement that I can afford. Thanks for the great service SkyLux provindes.

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Rated 5 out of 5 stars
Invited

Melinda was my agent, and I booked with her assistance already three times before. Melinda is super efficient, finds great connections, is flexible, accommodating the last-minute modifications, a reli... See more

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Rated 5 out of 5 stars
Invited

Lori was extremely helpful and very thorough. She answered all of my questions and even did extra research for me. She followed up to make sure that I got my tickets and everything was done in a very... See more

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Rated 5 out of 5 stars
Invited

Great work by Sylvester to arrange business class flights at a great price and schedule for our first African safari!

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Rated 5 out of 5 stars
Invited

Dominic was excellent to work with. He was extremely professional, patient and diligent. Also explored several options to get me the best deal. Lakshmi Naik

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Rated 5 out of 5 stars
Invited

I have had a very good experience for booking flight with Ronnie, he made my job easier, and he’s very patient. We will do more business with him in the near future. Thanks!

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Rated 5 out of 5 stars
Invited

Did great research to meet our needs. Had patience and educated me. Helped not only with flights but identified ground transportation.

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Rated 5 out of 5 stars

Madison was very helpful and willing to go above and beyond for me. Informed me about the areas also to visit and was helpful with the details.

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Rated 5 out of 5 stars
Invited

Alonso is great. We’ve worked with him over the years and appreciate his support and help with flights arrangements.

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Rated 5 out of 5 stars
Invited

Very professional. Your expertise in premium air travel is exemplary . You are highly recommended five stars for sure.

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Rated 5 out of 5 stars
Invited

MELINDA HAS HELPED ME WITH TICKETING OVER YTHE YEARS AN HAS ALWAYS OTTEN ME THE BEST DEALS.

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Rated 5 out of 5 stars
Invited

Shiva was knowledgable, resourceful and explained all details very well. I feel he got me the best deal and he was polite in our dealings.

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Rated 5 out of 5 stars
Invited

Gais very efficient and looks after customer very well. Takes care of the comforts of customer.

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Rated 5 out of 5 stars
Invited

Inca was very patient and easy to understand. She was very helpful and explained things thoroughly.

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Rated 5 out of 5 stars
Invited

Hugo is very responsive and ready to help. I like his friendly way of communicating.

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Rated 5 out of 5 stars
Invited

Hunt was great. Took care of the flights we needed, plus we're given options of which airlines to choose. I'll highly recommend him. He's very easy to work with.

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Rated 5 out of 5 stars
Invited

Andrew was very patient with me, answered all of my questions and met all of my travel needs.

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Rated 5 out of 5 stars

Duke Z. was patient, knowledgeable, and he stayed with me until I got the results that I needed.

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Rated 5 out of 5 stars
Invited

TK, did a great job. He was there at all hours answering my questions and helping with my booking

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Rated 5 out of 5 stars
Invited

Professional help by the agent, Walker, and best price I could find for the tickets.

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Rated 5 out of 5 stars
Invited

Andrew was great about returning messages and getting things, like seat assignments, done. This was not my experience with another associate but this experience was much better.

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Rated 5 out of 5 stars
Invited

Best company ever and I recommend them for everyone to use Thank you and specially Ranger Janna

Company replied

Rated 5 out of 5 stars
Invited

TJ is very knowledgeable, highly professional, efficient and patient with seeing me through the booking/billing process A true asset to SkyLux, deserves an employee award

Company replied

Rated 5 out of 5 stars
Verified

The highlight of my experience was Jules! No pressure, only patience and professionalism. As the icing on the cake, she selected window seats for me for both flights. It was my first time traveling... See more

Company replied

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Company details

  1. Flights Search Site
  2. Airline Ticket Agency
  3. Travel Agency

Written by the company

SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.

Brand you can trust, comfort you can afford

Written by the company

Save up to 50-70% on Business Class Flights
There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
The Advantage of Personal Travel Manager
One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
Complimentary Concierge Services
Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
Awarded for Excellence
SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Jackson has helped me now with three…

Jackson has helped me now with three trips. All required extra help to complete . He has always been kind, courteous and understanding. The fares have been lower than I could find on my own.

12 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are so pleased to hear that Jackson provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars
Invited

Kept with me every step and verified…

Kept with me every step and verified information. Gave me options with trying to keep my travel easy and affordable per my request.

12 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!

Rated 5 out of 5 stars

Great customer service

Ford did an excellent job in booking all my flights. He always tries to get me the best deals and the customer service is excellent.

10 December 2025
Unprompted review
SkyLux Travel logo

Reply from SkyLux Travel

We are grateful for your kind words about Ford! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

Rated 5 out of 5 stars
Invited

The agent made it look so easy

The agent made it look so easy
Thanks

12 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

Rated 5 out of 5 stars
Invited

Samson is the BEST

12 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are so pleased to hear that Samson provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars
Invited

Crosby took very good care of all our…

Crosby took very good care of all our travel needs. In addition, he added in a stop on our way to Thailand in Istanbul Turkey with two free nights in a five star hotel. We look forward to working with Mr Crosby on all our future travel needs.

12 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

What a pleasure to hear about your positive experience with Crosby ! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

Rated 5 out of 5 stars
Invited

Lavone was great

Lavone was patient, positive, and helpful during the process.

12 December 2025
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Reply from SkyLux Travel

What a pleasure to hear about your positive experience with Lavone! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

Rated 5 out of 5 stars
Invited

MELINDA HAS HELPED ME WITH TICKETING…

MELINDA HAS HELPED ME WITH TICKETING OVER YTHE YEARS AN HAS ALWAYS OTTEN ME THE BEST DEALS.

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Personalized service is at the heart of what we do, and we’re delighted that Melinda made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

Rated 5 out of 5 stars
Invited

Inca was very patient and easy to…

Inca was very patient and easy to understand. She was very helpful and explained things thoroughly.

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for your kind words about Inca! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

Rated 5 out of 5 stars
Invited

Great experience with travel planning

Great experience with travel planning. Very courteous.

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!

Rated 4 out of 5 stars
Invited

Pressure to buy their travel protection…

Pressure to buy their travel protection plan

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We’re sorry if you felt any pressure regarding the travel protection plan. Our goal is simply to inform customers of all available options so they can choose what’s best for their trip.

Rated 5 out of 5 stars
Invited

My skylux Travel Agent Rob ,He

My skylux Travel Agent Rob ,He
Is Excellent,👍 very patient professional efficiency meet customer required

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are so pleased to hear that Rob provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars
Invited

Great Customer Service

Bob F was a new consultant for us, and really listened to us and, in the end, provided an optin we liked at a competitive price. His communicatioion was great and there were no last minute changes that we have experienced with other brokers.

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Bob F will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars
Invited
SkyLux Travel logo

Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Rated 1 out of 5 stars

This Travel Agency cost us $1529.54 Extra expences because of their mistake and is now refusing to respond to us

We booked our Egypt trip through them, we asked for Business Class Ticket as usual but we get shocked at the airport when we found out that they are incorrectly did for us Economy ticket and upgraded to business, which reduced our baggage allowance. Because of their error, we were forced to pay over $1,529.54 in baggage fees at the airport. when I called them, the sales rep told me go ahead pay for it and we will refund you but of course they didnt , as a matter of fact they block my number and never respond tro my email,
They admitted it was their mistake and told us we would be fully reimbursed, but for the past two months they have ignored every email and blocked our phone calls. The only time they picked up was when we called from a different number, and even then they claimed they would “get back to us” and never did.

This agency takes your money and disappears when they are responsible for fixing their own mistake.
Absolutely unprofessional and dishonest.

We will be filing official complaints until this is resolved.

29 September 2025
Unprompted review
SkyLux Travel logo

Reply from SkyLux Travel

Dear Sahar Gendy,
At Skylux Travel, we strive to offer nothing short of excellence. It is disappointing to hear that your experience was not as seamless as we intended. To address this with the urgency and care it deserves, we have generated a special case ID 437899 for you. Kindly email our feedback team at feedback@skyluxtravel.com with this ID, and we will make it our priority to assist you.

Rated 5 out of 5 stars
Invited

Maynard is excellent

Maynard is excellent

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are so pleased to hear that Maynard provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars
Invited

Andrew was great!

Andrew was great about returning messages and getting things, like seat assignments, done.
This was not my experience with another associate but this experience was much better.

10 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Andrew will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars
Invited

personal touch

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

Your five-star rating is a testament to our dedication to excellence! Thank you for trusting Skylux Travel, we hope to serve you again soon!

Rated 5 out of 5 stars
Invited

Bronson was very responsive and catered…

Bronson was very responsive and catered to my needs and booked a great flight for me.

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are grateful for your kind words about Bronson! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

Rated 5 out of 5 stars
Invited

Woodie is great

Woodie is great, very helpful

11 December 2025
SkyLux Travel logo

Reply from SkyLux Travel

We are grateful for your kind words about Woodie! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

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