When I wasn’t able to resolve my issue through the help emails, Rodrigo kindly offered a video call to see if we could fix it together. I really appreciated the call—it allowed him to see the problem... Zobacz więcej
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Zweryfikowano
5 years and fabulous! I can't beat enough good things about YouCanBookMe. It saves an enormous amount of my time, and more importantly time for my clients who appreciate the ease of this system. Plus... Zobacz więcej
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Na zaproszenie
Mostly You Can Book Me works well, but we have encountered some challenges when we are traveling beyond our home base time zone. For some reason, when abroad it will schedule things for times we have... Zobacz więcej
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Zweryfikowano
This is extremely easy to set up and use. You can easily make changes when needed. I love that it feeds seamlessly into my calendar so I can set up appointment times and be done with it. It is extreme... Zobacz więcej
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Informacje dotyczące firmy
- Producent oprogramowania
- Usługi dla biznesu
- Sprzedaż internetowa
- Planowanie spotkań
- Usługi płatnicze
- Usługi rekrutacyjne
Napisane przez firmę
YouCanBookMe is a tool for small businesses that regularly schedule appointments with their clients, customers or students. Founded back in 2012, it is now one of the top-rated scheduling solutions in the world and used by millions of people each month. We are building the best scheduling experience for everyone, with our multi-language, customizable, 2-way booking solutions. Powered by Capacity.
Your Bookers Deserve Better
Napisane przez firmę
- Your Bookings. Your Way.
- We are committed to making a tool that fits your business, so you can leave the scheduling to us, and concentrate on your priorities.
- There’s so much you can do with your free YCBM account.
- You get a modern high-performing and extremely reliable booking page that you can share in an email, embed in your website, add to social media or use a QR code.
- Copy suggested times straight into emails
- Our chrome extension which gives you access to time-saving features like single use booking links and pasting times directly into emails.
- Never ask 'what link shall we use?' again
- A Unique video conferencing link for every meeting with Zoom Google Meet or MS Teams.
- Collect the right information upfront
- Additional questions on our configurable booking form for a total of up to 10.
- A professional booking page
- Customise your page with your logo, image and company color.
- Add your rules and times to when you can be booked
- Set different availability and different breaks for each day of the week.
- We've set everything up so you don't have to
- Confirmation emails that work straight out of the box. Cancel and reschedule links for you and your bookers
- Payments confirm the booking
- Take payments for your bookings straight into your Stripe account, works with Google Pay, Apple Pay and other methods coming soon
- SMS gets an astonishing 95% open rate and nail no shows.
- Add sms reminders (credits purchase required)
- What's in the paid plan?
- Pricing starts at $7.20 per calendar linked, for two calendar connections and two booking pages, so you can combine a Google personal calendar with a Microsoft work calendar. Upgrading unlocks all the extra custom features like adding reminders, adding appointment types, meeting buffers and setting up teams.
Bookings ARE your business - we are here to help
YCBM is free forever, with upgrades designed for businesses to who want customization and more options
We have 24 hour customer support to answer your queries by email, live webinars, community forum and jumping on calls.
We are ISO27k certified, SOC2 assured and GDPR compliant.
All subscriptions come with a 30 day refund policy.
Dane kontaktowe
Bedford Heights, Brickhill Drive, MK41 7PH, Bedford, Zjednoczone Królestwo
- team@youcanbook.me
- youcanbook.me
4,6
Doskonała
219 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Inni użytkownicy przeglądali również
Zweryfikowano
Odpowiedź od YouCanBookMe
Hej Jannica!
Vad roligt att höra att dina kunder tycker vårt bokningssystem är lätt och smidigt att använda. Ditt omdöme betyder mycket för oss!
– Josephine @ YCBM
Zweryfikowano
Booking system for our Pony Club grounds
Fairly easy to navigate around but if any help needed this can be found online. We use this for a booking system and find it great for this purpose.
10 sierpnia 2025
Odpowiedź od YouCanBookMe
Hi,
Thank you for your review! We’re so glad YouCanBookMe works well as the booking system for your Pony Club grounds and that our help resources are useful. If there’s ever anything we can improve, please let us know. We’re always happy to help!
– Josephine @ YCBM
Worth the $
I've used ycbm for years and love it. It is an extra expense, but completely worth it for the great options. My favorite option is being able to manage my availability in my calendar by adding Events (e.g. "Office Hours") rather than creating set hours in the ycbm interface. I tweak my availability daily. Customer service has been responsive and helpful.
8 sierpnia 2025
Opinia niezależna
Odpowiedź od YouCanBookMe
Hi Connie,
Thank you for being such a long-time user and for sharing your experience! We’re thrilled to hear that our flexible availability features fit so well into your workflow, and that our customer service team has been able to support you along the way. We really appreciate your loyalty over the years and we’re glad YCBM continues to be worth the investment for you!
– Josephine @ YCBM
Zweryfikowano
YouCanBook.me is intuitive and allows…
YouCanBook.me is intuitive and allows me to set up multiple calendars and booking systems which I can switch on and off dynamically and as I need.
8 sierpnia 2025
Odpowiedź od YouCanBookMe
Hi Elias,
Thanks so much for your great feedback! We’re so glad to hear YouCanBookMe’s flexibility and intuitive setup are helping you manage multiple calendars and booking systems with ease. It’s wonderful to know you can switch things on and off as needed—it’s exactly the kind of control we want our users to have.
Thanks for choosing YouCanBookMe!
— Becca & The YouCanBookMe Team
Zweryfikowano
Great Program, but Harder to navigate now
TBD, YCBM was better before....now, everything is locked and getting harder for me to manage my Partner's calendars. BUT, I still love it but there is a learning curve to set it up.
7 sierpnia 2025
Odpowiedź od YouCanBookMe
Hi Lisa,
Thanks for the kind words and honest feedback! We're sorry it's been harder to navigate, especially with calendar management. Anytime you have questions, please don’t hesitate to reach out. We’d love to understand what’s causing issues so we can keep improving!
– Josephine @ YCBM
Annie was great!
Annie was responsive and patient as we coordinated with my IT team on resolving a technical matter.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od YouCanBookMe
Hi,
Thank you for the kind words! We're so glad to hear Annie was able to support you through the process. We'll be sure to pass along your feedback, she'll really appreciate it!
Don’t hesitate to reach out if you need anything else.
Best regards,
Josephine @ YCBM
Zweryfikowano
Great Appli8cation
As an online teacher, it's a great way for students to a book a time for us to have a meeting.
1 sierpnia 2025
Odpowiedź od YouCanBookMe
Hi Melissa! Thank you so much for your 5-star review! We're thrilled to hear that YouCanBookMe is helping you connect with your students more easily.
If you ever have any questions or need assistance, we're always here to help.
– Josephine @ YCBM
Lots of issues
When it works it’s great.
Unfortunately when it doesn’t (which is most days now) it damages your business.
Lots of customers have money taken but the booking is not made. These show as uncaptured payments. Unfortunately because the customer receives a notification from the bank saying they have paid, they understandably think they have made a booking.
They turn up to either find someone else is already there or they get a ‘free’ session without realising it.
Either way we end up reimbursing the customer or loose out on the booking fee.
We have had to put a notice on our website to let people know of the issue, which is embarrassing and unprofessional.
Some customers pay attention and double check they have secured the booking, sometimes it takes them multiple attempts to secure the booking (so it looks like they’ve paid multiple times) other times they give up and we loose the booking.
We’re now also experiencing double bookings.
Today a customer tried to book and the bank took the money but there is no record of the attempt and no uncaptured payment.
You can book me ‘Annie’ is very polite and promises to look into it and says they are working on it.
However after a year of this being unresolved our patience is wearing thin.
We are loosing customers and money and yet no compensation is offered and no resolution is found.
It’s just not good enough.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od YouCanBookMe
Hi Sarah, thank you for sharing your honest feedback. I completely get how frustrating it must be to deal with the uncaptured payments issue. We’re feeling it on our end too, and we know how much it impacts both our customers and our business. Our Development team understands how important this is, and they’re working hard to find out what’s causing the problem and figure out the best way to fix it.
If you’re still having trouble with double bookings and haven’t already contacted Support, I’d be happy to look into it for you today. Thanks again for your patience and for working with us as we sort this out. - Annie @ YCBM
Super easy to customize to my branding!
I've been using YouCanBookMe for a while now. I switched from another tool because they offer customer support even if you are on the free plan, and its super customizable. I like that I can edit my page to be a total reflection of my own brand, so I can provide a seamless and cohesive experience for my customers.
29 lipca 2025
Opinia niezależna
Odpowiedź od YouCanBookMe
Thank you so incredibly much for your review Elen - it's always been so lovely working with you and we're so happy to continue supporting you and the Flowla team!
Zweryfikowano
I enjoy using it with my students to…
I enjoy using it with my students to schedule apps.
22 lipca 2025
Odpowiedź od YouCanBookMe
Hi Jeanne,
Thanks so much for your review! We're thrilled to hear you're enjoying YouCanBookMe for scheduling with your students. If there is anything we can do to make your experience even better, we'd love to hear from you!
– Josephine @ YCBM
Zweryfikowano
Muy facil de usar
22 lipca 2025
Odpowiedź od YouCanBookMe
¡Gracias por tu reseña!
Nos alegra saber que encuentras YouCanBookMe muy fácil de usar. ¡Seguimos trabajando para que tu experiencia sea cada vez mejor!
– Josephine @ YCBM
Zweryfikowano
We have been using YouCanBookMe for…online booking of our admissions tours at our beauty college
We have been using YouCanBookMe for about 5 years. Easy to use and many options. User friendly!
21 lipca 2025
Odpowiedź od YouCanBookMe
Hi Kathy! Thank you so much for your kind words and for sticking with YouCanBookMe for five years! We're so glad to hear that it's been a helpful, user-friendly tool for booking admissions tours at your beauty college. We really appreciate having you in the YCBM community and look forward to being part of your journey for many more years!
— Josephine @ YCBM
Zweryfikowano
Odpowiedź od YouCanBookMe
Hi Barbara! That's awesome to hear. We're so glad YCBM's doing the job for you!
— Josephine @ YCBM
Zweryfikowano
Odpowiedź od YouCanBookMe
Thank you so very much for your review Matthew! We're really proud to hear that you find our product intuitive to use, that's so important to us!
Zweryfikowano
Easy to use
Easy to use, link and edit. I can have multiple booking types with different lengths of time.
10 lipca 2025
Odpowiedź od YouCanBookMe
We're so appreciative that you took the time to leave us a review Kylie, and that you find our tool easy to use - that's always been so important to us! We love your use of multiple appointment types, and would love to support you if you ever have any questions whatsoever. :)
Zweryfikowano
Excelente aplicación
Excelente aplicación. Me gustaría tener más opciones en la versión gratuita
8 lipca 2025
Odpowiedź od YouCanBookMe
Muchas gracias por tu reseña Mónica, ¡te lo agradecemos mucho! Nos encantaría saber más sobre tu opinión sobre nuestra versión gratuita. ¡No dudes en comunicarte con nuestro equipo de soporte si deseas compartir más! Nos pueden contactar en support@youcanbook.me :)
*Traducido usando Google Translate, perdone cualquier error*
Zweryfikowano
Keeping up with bookings
Being able to look at my past bookings makes compiling my year-end statistics much easier.
9 lipca 2025
Odpowiedź od YouCanBookMe
Thank you so much for your review Amelia! We're so happy that our tool can help you keep up with everything and make your data analysis easier! Pro tip, we just launched scheduled automatic data exports, so you can have your statistics sent to you automatically! If there is anything we can do to make your experience even better, we'd love to hear from you!
Customer help doesn't exist.
I started with the free trial and all going well with bookings into my calendar. Upgraded and from that moment it hasn't worked. I receive a message that I'm using features I haven't paid for and need to upgrade (I did) and client get a page saying the page is offline - not taking bookings. ChatBot was useless. I raised a ticket 5 days ago and have tried to contact the company.NO RESPONDS AT ALL. Will cancel and move to another provider. I Dont Recommend.
2 lipca 2025
Opinia niezależna
Odpowiedź od YouCanBookMe
Thank You, Rhonda — We’re Listening and Taking Action
Hi Rhonda,
I’m really sorry for the experience you had with us. I completely understand your frustration— when things go wrong and it feels like no one’s there to help, it’s incredibly frustrating. That’s not the kind of support we want to offer anyone, and I regret that we let you down.
Our customer support specialist Nicolas was able to fix the issue you experienced and reached out this morning, but I know by then it may have felt like too little, too late.
I still wanted to personally thank you for your feedback — because of it, I’m actively working to improve our customer support experience, and our development team is making sure the bug you ran into doesn’t affect others going forward. You deserved a much smoother path, especially after upgrading.
It's really important to me that this experience not ever occur again - if there is anything we can ever do to support you, I'd always be more than happy to assist you personally. I'm going to email you right now so that you have my personal contact information, don't hesitate to ever reach out to me if there is ever anything else we can do to help.
Wishing you all the best,
Annie Walker
Customer Support Operations Manager
Zweryfikowano
Tem sido ótimo utilizar a ferramenta em…
Tem sido ótimo utilizar a ferramenta em nossa instituição, agiliza demais nossa comunicação e organização com o agendamento das visitas mediadas; antes da implementação do app esse processo era feito via e-mail e muitas vezes a comunicação acontecia de forma repetida e um tanto lenta. Agora tudo está mais facilitado, principalmente porquê o youcanbookme traz transparência para o processo do agendamento, além de oferecer autonomia para os usuários e visitantes aqui da Oficina Francisco Brennand. Obrigado!
4 lipca 2025
Odpowiedź od YouCanBookMe
Muito obrigado por uma avaliação tão gentil! Estamos muito honrados em trabalhar com a Oficina Francisco Brennand e que isso torna a experiência de reserva melhor para seus visitantes, para que eles possam fazer o que é mais importante - apreciar a arte!
*Escrito usando o Google Tradutor*
Support Issues
Although YouCanBookMe has been great for most of the time I have used it with excellent features, I recently encountered an issue that I needed support to resolve. My original ticket, despite a claim of 24 hour response, was not answered at all for 5 days. Then it was answered inaccurately and was finally resolved on day 8. However, the resolution caused a different issue that took my booking pages completely offline and the ticket I opened for that was not resolved until 2 days later. The ONLY way to reach support is through email and then you are at the mercy of when they decide to respond. There are no other options for getting help from them. Their online guidance is weak and did not provide me a way that I could resolve the issue on my own. In the 2 days that my booking pages were down I was unable to bring in any new clients and existing clients were not able to book time with me without reaching out to me directly. I am disappointed with this experience and may not continue with them.
22 czerwca 2025
Opinia niezależna
Odpowiedź od YouCanBookMe
Hi Ann, it’s Anna from the Marketing team at YouCanBookMe. I’ve just reviewed your correspondence with Annie, our Customer Support Manager, and I want to personally apologize for the experience you had.
I’ve sent you a direct email with a link to her calendar so you can schedule a call at your convenience (we now include support call links in our onboarding emails, which may not have been available when you signed up).
I’m really sorry again for the disruption. I’m glad the issue is now resolved, and we truly appreciate your feedback-it helps us improve. Warm regards, Anna @ YCBM
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