1st CENTRAL Insurance Reviews 168,018

Only just got policy out so no clue as to whether they are a good company or not so cant give full five stars yet but signing up to them was easy, good offer for the price especially adding windscreen... See more

So far I have just purchased car insurance, but not actually ‘ used’ it. When Purchasing it I was impressed that for only about £1 more per month you could buyincreasing included Add ons. For abo... See more

A great and competitive rate of cover with plenty of options added in with little costs. Would highly recommend for someone who has like me been asked to pay crazy prices for another year when no issu... See more

Seamless process and outstanding price. Hopefully when it comes to renewal, claim or cancellation it will be equally as impressive but we all know what insurance companies are like - great at getting... See more

Your help with all that we needed from helping us with a curtsey car and helping with physio to putting a claim in for my injury as well as being considered with me as l am going through a rough ti... See more

The price of course a major consideration for most customers, but Value for money is the most important thing that guides me. 1st Central was the only company that offered everything i required at... See more

Price great but some of the wording was misleading on the website. I was out of hours and quote expired in 3 hours so no advice available. Had to hope the info had transferred correctly from moneysupe... See more

The renewal was super easy. Unfortunately I continued to receive texts and emails, reminding me to renew, after I’d already done it. This made me worried and I had to keep checking that I’d done it. E... See more

Easy to renew and although I shopped around, your renewal was still the best. Even though it hadn't come down. As a driver of over 30 years, no accidents at fault or penalties, I should be getting a r... See more

When I first decided to buy car insurance from you , I rang you to find out more information about your different insurance policies. I tried to ring 3 times and each time the phone was engaged. I ran... See more

Everything was made simple to understand . The information provided gave me all the confidence that I was making the right decision in using this company to fully look after all my needs thank you ve... See more

I’ve renewed with 1stcentral for 3 years in a row, no where have ever beat their price and cover! Usually were told to go elsewhere for better deals, but nowhere have ever beat their amount of cover... See more

Its early days, to comment, w'ell wait before commenting. Can you post all the details, asap, especially the breakdown details. Address- Alan Oliver, 5 Lakin Close, Carshalton, Surrey, SM5 3DU. Tha... See more

Been with them for a few years & always find it easy to renew & amend things online or go on live chat if there’s any other queries I might have

Overall a very fair price for my car insurance, it wasn’t clear that you should change the start date of the policy during application online, after contacting customer support via chat bot I was told... See more

Easy to contact and speak to a real person who spoke good English. The website is fine but there are always queries that require personal service. They also provided me with insurance at half the pric... See more

Very straightforward to complete online, the price was great compared with many others I had looked at. As an 80 year old driver I only do less than 2500 miles a year only around town and area, there... See more

A very easy setup glad that I decided on this insurance cover. The cover itself is so much cheaper than getting it done via a broker and with every thing costing so much more at present it's great to... See more

Recently taken my Car Insurance with 1st Central. Very easy to set up on line and the received correspondence is perfect. Look to be a great company and will use for another vehicle if the price come... See more

No nonsense filling out the form after receiving the policy I could not see whether I had taken out no claims bonus a quick chat on the app sorted it

Been with them a few years now. Never claimed so can’t say much about the most important bit however, online portal has always been simple for adding and changing drivers and vehicle etc

Great renewal price even lower than last year by quite a lot which is rare nowadays!didn’t have to do anything as set automatic and emailed well in advance to notify renewal price

First and foremost the quote for my vehicle was the best. Easy to navigate the application and the ability to include and/or exclude options pertaining to the policy was straightforward. Subsequent se... See more

Easy to find the information you are looking for when making changes to policy or checking your policy, straight forward instructions to make changes or look ur policy, very helpful when you need he... See more

easy to use informative online account is great. only needed to call once staff were friendly no issues so far been with them at least three years now

When taking insurance online could do with the company phoning the client to see if there's a better deal for the client.could do with a separate offer for windscreen cover

My enquiry was handled extremely well by a young lady based in Cape Town (?) I have to admit to having some difficulty understanding her at times.

I liked the price even though it could have been cheaper.I don’t like these sites because they are always going over and over the same details and having to put my email in over and over again very a... See more

This years quote is better then last year. No hassle to renew - easy to navigate pages for my new quote. Received back all the information very quickly. Good experience. Thank you

So far it has been so straightforward, easy to understand, even for me (elderly) so if it continues like this you will have earned it. Thankyou

Best price for the insurance I needed. All extras included, still beat the other insurers who were offering less cover for way more money.

Very easy to deal with. Just wanted low mileage insurance for a car which will only ever be used occasional weekends and 1st sorted it no issues

I have to deal by phone they were very helpful and promised to send me my paperwork in the post as they did last year hope it comes many thanks in advance

Very good price which was highly competitive amongst the others. Was quoted a lot more for renewal from my previous insurer.

Easy renewal plus less than last year. How are company should behave and treat their customers for loyalty. Well done

I’m happy with 1st Central Insurance — their online service was fast and reliable. However, I wish there were a real team to speak with directly.

A really easy process and a great policy for the money, with breakdown cover included giving you peace of mind that any journey will be a food one with the cover included.

Have been insured with 1st central before and that's why I came back and always had a hassle free time and the quotes I had were fantastic

Easy to navigate website and pick options, cheapest option I found after a couple of searches. Policy emailed in moments. Monthly payment options. Covered!

I needed car insurance, it was due for renewal, it was quick and easy, never going to score a 10. It's law, everyone needs insurance.

Been using the service for some years now, and as an 80 year old, their online service and email response is great and easy to navigate.

Reasonably quick, but all the add on extras that kept popping up when you were trying to check details were annoying.

Straight forward easy to use site Benefits clearly laid out. Excellent price on Policy renewal.

The advisor dealing with my call was very professional and helpful. This made the process much smoother of buying car insurance.

Very very good price for the insurance that I’m paying you. I’m quite happy with that. That’s the reason I have given you five star because it’s very very good price for me for the Vehicle Lego thank... See more

The site is so user friendly, it's like you are talking to somebody and they are answering your questions.

Great offers and competetive price.. easy to understand terms no hassle doing it on line.

Easy to deal with fast online service hopefully never have to contact the claims department And a competitive quote

They were able to set up my Home Insurance quickly and immediately after I had encountered problems with other Insurers.