Apex Titanium Reviews 126

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers have expressed mixed opinions regarding the company's products. Some people appreciate the quality and lightweight nature of the cutting boards, noting their ease of cleaning and hygienic properties compared to traditional materials like wood and plastic. A few customers have also highlighted the products' durability and aesthetic appeal, with some even expanding their purchases to include other items from the brand's range. However, there are also some concerns raised by a section of consumers. A few reviewers have reported issues such as knife scratches on the cutting boards upon arrival, questioning the scratch resistance of the material. Others have mentioned delays in delivery and difficulties in accessing care instructions or rebates. The refund process has also been a source of dissatisfaction for some consumers.

Based on these reviews

Rated 4 out of 5 stars

I’m absolutely pleased with my order. Although a little slow in getting them, they arrived and I just adore how they look in my kitchen. They work well and I am appreciative of the mat.

Rated 4 out of 5 stars

I like the cutting boards, bought one S, M, and L. However, it took over two weeks for them to arrive. Additionally, i was unable to download the care instructions and rebate.

Rated 2 out of 5 stars

The advertising is very misleading, cutting onto a metal surface will imidiately blunt all your knives and is generally a terrible idea, wooden boards when looked after properly are completely fine an... See more

Rated 5 out of 5 stars

Great product with security of a lifetime warranty. So easy to clean and surprisingly good with knives, I expected grating sound.

Rated 5 out of 5 stars

After checking the Trustpilot reviews, I ordered a set of three (s, m, l). They took a while to arrive but were well packaged and had a quality feel. However, I found that one had a couple of sharp bu... See more

Rated 5 out of 5 stars

The items were as advertised. Came on schedule. Bought them as a gift. Gift is for Christmas so cannot comment on how they perform yet. They do appear good quality. Advertising i receive after pur... See more

Rated 5 out of 5 stars

The product was advertised and was on social media. Being in healthcare before I retired, I am aware of cleanliness and hygiene in products coming into contact with food. Apex products seemed to meet... See more

Rated 5 out of 5 stars

Bought these cutting boards and found them to be of excellent quality and a lot lighter than my old plastic and wooden cutting boards. Took a little time getting use to cutting raw meat without getti... See more

Rated 5 out of 5 stars

I’d bought a set of ‘titanium’ boards off Amazon a while back, but they were definitely just stainless steel. They were too heavy and scratched up really quickly. Came across Apex and decided to tr... See more

Rated 5 out of 5 stars

The boards are very good quality. Need the non slip mat or a wet cloth underneath to ensure no slipping. Also extra care when handling as I imagine they would be pretty lethal if dropped on your foot!... See more

Rated 5 out of 5 stars

The orders were delivered quickly. The concerns I have is there are knife scratches on the metal cutting boards which I believe will hide miniscule food particles. Also, isn't titanium supposed the to... See more

Rated 5 out of 5 stars

Apex's customer service has been so prompt and impeccable. They patiently and efficiently addressed my concerns. I had purchased both the small and medium cutting boards, and now I'm hooked. I will b... See more

Company replied

Rated 5 out of 5 stars

I’m very happy of the professionalism of the APEX Team. They were facing a little delay for the shipping of my products and immediately they apologized and said they were doing all the necessary to fi... See more

Rated 5 out of 5 stars

Good response time when responding to the buyer's communications. It was packaged very well. The titanium was pristine once you removed the blue wrap, and I look forward to using it every day.

Rated 5 out of 5 stars

It's way better than the ones I been using I love everything about my cutting boards, I would recommend

Rated 5 out of 5 stars

Had small problem with one of the boards damaged in transit customer service very helpful and replaced it straight away so thanks very much

Rated 5 out of 5 stars

Apex were extremely easy to deal with, I had a misunderstanding with an order and all was sorted professionally

Rated 5 out of 5 stars

They look amazing out on the counter, so there is actually no need to store them away! In comparison to my old wooden and plastic boards which I have since thrown out, the apex board is much cleaner a... See more

Rated 5 out of 5 stars

My girlfriend got me the Apex titanium boards as a birthday gift and honestly I’m made up with them. I was using a wooden board before but this is just so much cleaner and easier to deal with. After... See more

Rated 5 out of 5 stars

I have used others but yours are way superior and I love the slip mat. Perhaps make some to go under the smaller sizes too. Delighted customer, Singapore

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3.5

Average

TrustScore 3.5 out of 5

126 reviews

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Replied to 22% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Excellent product and customer service

Nov 5th...Well, I am truly excited that I'll be receiving another Apex cutting board. I'll call it an early Christmas gift. Speaking of an early Christmas, my family is getting together this weekend to celebrate our early Christmas. We have it early November because my 3 siblings all go to Los Barriles near Cabo san Lucas for 1-3 months. My sister has a house there and I'll be joining them for the first time.
Every since my wife passed away from cancer this past summer I have vowed to take better care of my health. We always ate healthy, choosing organic whenever possible and that's what lead me to Apex. I was always leery about our plastic and wood cutting boards so I had a large tray of bleach solution outside to sanitize those boards.
I am packing my two Apex cutting boards to our family get together and I'll be using them to do the food prep.
Update Nov. 18th...Hi Gerry here. I just received my new Apex cutting board. I'm so happy because I forgot to repack my 2 Apex boards I took to our Family Christmas party. At least my brother is making good use of them. I was proudly showing my sister my Apex boards, and she said she just received her board but couldn't confirm if it was an Apex.
Again, thank you for the great customer service.
Gerry M

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible exTerrible experience – avoid this seller at all costsperience

Terrible experience – avoid this seller at all costs

I ordered a titanium pan online and emailed the seller just five minutes later to cancel the order. They refused, claiming that the item had already been handmade and packed within those five minutes — which is simply impossible. I reminded them that I have a legal 14-day right to cancel, but instead of accepting this, they kept repeating the same excuses and tried to pressure me with discounts.

They first offered a 15% discount, then increased it to 25%, but still refused to provide a return address. When the product finally arrived, it wasn’t even the same item shown on their website. The photos show a riveted handle, but the pan they sent was completely different.

I repackaged the item exactly as I received it and returned it to the address they eventually provided, which cost me an additional £54. After I sent it back, they suddenly raised the discount to 40% and asked me to recall the parcel. I refused and made it clear that I was exercising my legal right to return the item.

Despite returning the product at my own expense, they are still delaying and refusing to issue my refund. This seller has been dishonest, manipulative, and extremely unprofessional throughout the entire process.

I strongly warn others to stay away from this company. Even if they offered their products for free, I would never deal with them again.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

The pan took me a while to get the hang…

The pan took me a while to get the hang of but a member of the Apex team gave me full clear instruction after I initially had asked for a refund and now I understand why titanium is the way forward. It feels so much cleaner than anything else I have ever used beforeand it looks great.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

I am writing this review as I am surprisingly very impressed with the cutting boards. They are lightweight and extremely easy to use, I have noti noticed any issues at all with my blades and they are so much cleaner than the bamboo board I used to use.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great products.

I ordered the Apex cutting boards and am very pleased with them
They are easy to clean and don't retain bacteria. I use them for all my chopping. They also dint dull my knives.
I am going to buy the frying pan when I return from my trip.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

These boards are fantastic

These boards are fantastic! We have six in assorted sizes, and use at least one every single day. It’s so nice to not eat bits of plastic in our food now. And remember another great feature is that six or eight of these boards will take up less than the space of one regular plastic cutting board so depending on how you store them it will free up a great deal of space. Ordering them couldn’t be easier on their website and shipping was fast. They come so well wrapped and protected. Thank you to the Apex team.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

I have been looking for a good cutting…

I have been looking for a good cutting board that is clean and doesn’t stain or have residue from other foods imbedded into the wood or whatever the board is made of, and had 5 different boards for different food to not cross contaminate the foods but they didn’t come clean enough for me to feel confident there wasn’t anything to cause health issues! After replacing several of them, I saw the ad and decided I wanted to try one and ended up buying 4! So far I really enjoy using them and feel good that they clean nicely and I have no fear of any contaminates staying on the product! I recommend them, I think it was a good purchase!

7 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THESE SELLERS

DO NOT ORDER FROM THESE SELLERS! THEY ROB PEOPLE OFF!

I ordered a titanium hammered deep pan on 28th Nov 2025. Following a chaser email sent to check dispatch, the seller emailed confirming that the package was shipped along with providing a tracking number on 3rd Nov. The tracking details never showed any movement. On further chasing, on 6th Dec 2025 the seller gets in touch mentioning the item is out of stock! After lying initially about the product being disptached, the seller has the cheek to offer me only two options - to either wait for a period of another 2 weeks for the product to be restocked or to choose for another item which is starkly different. The seller is not processing refund or even offering to refund!!!! The price of the order is £112.00!!! Absolute thieves.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

They look amazing out on the counter

They look amazing out on the counter, so there is actually no need to store them away! In comparison to my old wooden and plastic boards which I have since thrown out, the apex board is much cleaner and just as easy to cut on. I would definitely recommend and have bought my daughter a set for christmas.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Fake trust pilot score. Horrible policy’s

The company falsley states their trust pilot score. It’s not accurate. They also refuse and returns or refunds. The company is based in china and has horrible to non existent customer service. I placed a duplicate order in error. Contacted them within seconds and they claimed they had no ability to stop an order and do not accept refunds for any reason other than defect. Terrible company. Do NOT TRUST

3 December 2025
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company

This is a fraudulent company , its disguised as a cosmetic company , if you click on Summary check out ,you will be charged an amount that does not calculate taxes or shipping ,beware of even just browsing this sight .

1 December 2025
Unprompted review

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