I’m absolutely pleased with my order. Although a little slow in getting them, they arrived and I just adore how they look in my kitchen. They work well and I am appreciative of the mat.
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Replied to 22% of negative reviews
Typically replies within 1 week
Excellent product and customer service
Nov 5th...Well, I am truly excited that I'll be receiving another Apex cutting board. I'll call it an early Christmas gift. Speaking of an early Christmas, my family is getting together this weekend to celebrate our early Christmas. We have it early November because my 3 siblings all go to Los Barriles near Cabo san Lucas for 1-3 months. My sister has a house there and I'll be joining them for the first time.
Every since my wife passed away from cancer this past summer I have vowed to take better care of my health. We always ate healthy, choosing organic whenever possible and that's what lead me to Apex. I was always leery about our plastic and wood cutting boards so I had a large tray of bleach solution outside to sanitize those boards.
I am packing my two Apex cutting boards to our family get together and I'll be using them to do the food prep.
Update Nov. 18th...Hi Gerry here. I just received my new Apex cutting board. I'm so happy because I forgot to repack my 2 Apex boards I took to our Family Christmas party. At least my brother is making good use of them. I was proudly showing my sister my Apex boards, and she said she just received her board but couldn't confirm if it was an Apex.
Again, thank you for the great customer service.
Gerry M
Apex cutting boards live up to the…
Apex cutting boards live up to the promise. I am very impressed!
Terrible exTerrible experience – avoid this seller at all costsperience
Terrible experience – avoid this seller at all costs
I ordered a titanium pan online and emailed the seller just five minutes later to cancel the order. They refused, claiming that the item had already been handmade and packed within those five minutes — which is simply impossible. I reminded them that I have a legal 14-day right to cancel, but instead of accepting this, they kept repeating the same excuses and tried to pressure me with discounts.
They first offered a 15% discount, then increased it to 25%, but still refused to provide a return address. When the product finally arrived, it wasn’t even the same item shown on their website. The photos show a riveted handle, but the pan they sent was completely different.
I repackaged the item exactly as I received it and returned it to the address they eventually provided, which cost me an additional £54. After I sent it back, they suddenly raised the discount to 40% and asked me to recall the parcel. I refused and made it clear that I was exercising my legal right to return the item.
Despite returning the product at my own expense, they are still delaying and refusing to issue my refund. This seller has been dishonest, manipulative, and extremely unprofessional throughout the entire process.
I strongly warn others to stay away from this company. Even if they offered their products for free, I would never deal with them again.
The pan took me a while to get the hang…
The pan took me a while to get the hang of but a member of the Apex team gave me full clear instruction after I initially had asked for a refund and now I understand why titanium is the way forward. It feels so much cleaner than anything else I have ever used beforeand it looks great.
Very impressed
I am writing this review as I am surprisingly very impressed with the cutting boards. They are lightweight and extremely easy to use, I have noti noticed any issues at all with my blades and they are so much cleaner than the bamboo board I used to use.
Great products.
I ordered the Apex cutting boards and am very pleased with them
They are easy to clean and don't retain bacteria. I use them for all my chopping. They also dint dull my knives.
I am going to buy the frying pan when I return from my trip.
These boards are fantastic
These boards are fantastic! We have six in assorted sizes, and use at least one every single day. It’s so nice to not eat bits of plastic in our food now. And remember another great feature is that six or eight of these boards will take up less than the space of one regular plastic cutting board so depending on how you store them it will free up a great deal of space. Ordering them couldn’t be easier on their website and shipping was fast. They come so well wrapped and protected. Thank you to the Apex team.
I have been looking for a good cutting…
I have been looking for a good cutting board that is clean and doesn’t stain or have residue from other foods imbedded into the wood or whatever the board is made of, and had 5 different boards for different food to not cross contaminate the foods but they didn’t come clean enough for me to feel confident there wasn’t anything to cause health issues! After replacing several of them, I saw the ad and decided I wanted to try one and ended up buying 4! So far I really enjoy using them and feel good that they clean nicely and I have no fear of any contaminates staying on the product! I recommend them, I think it was a good purchase!
DO NOT ORDER FROM THESE SELLERS
DO NOT ORDER FROM THESE SELLERS! THEY ROB PEOPLE OFF!
I ordered a titanium hammered deep pan on 28th Nov 2025. Following a chaser email sent to check dispatch, the seller emailed confirming that the package was shipped along with providing a tracking number on 3rd Nov. The tracking details never showed any movement. On further chasing, on 6th Dec 2025 the seller gets in touch mentioning the item is out of stock! After lying initially about the product being disptached, the seller has the cheek to offer me only two options - to either wait for a period of another 2 weeks for the product to be restocked or to choose for another item which is starkly different. The seller is not processing refund or even offering to refund!!!! The price of the order is £112.00!!! Absolute thieves.
Very useful
They look amazing out on the counter
They look amazing out on the counter, so there is actually no need to store them away! In comparison to my old wooden and plastic boards which I have since thrown out, the apex board is much cleaner and just as easy to cut on. I would definitely recommend and have bought my daughter a set for christmas.
The material is great
The material is great, feels very sturdy and won't break unlike other materials
Easy to deal with
Apex were extremely easy to deal with, I had a misunderstanding with an order and all was sorted professionally
I have used others but yours are way…
I have used others but yours are way superior and I love the slip mat. Perhaps make some to go under the smaller sizes too. Delighted customer, Singapore
Lifetime Warranty !! Great with my knives
Great product with security of a lifetime warranty. So easy to clean and surprisingly good with knives, I expected grating sound.
Fake trust pilot score. Horrible policy’s
The company falsley states their trust pilot score. It’s not accurate. They also refuse and returns or refunds. The company is based in china and has horrible to non existent customer service. I placed a duplicate order in error. Contacted them within seconds and they claimed they had no ability to stop an order and do not accept refunds for any reason other than defect. Terrible company. Do NOT TRUST
I love mine
I love mine. bought more bundles for gifts. Great value for money apex titanium
This is a fraudulent company
This is a fraudulent company , its disguised as a cosmetic company , if you click on Summary check out ,you will be charged an amount that does not calculate taxes or shipping ,beware of even just browsing this sight .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








