Perfume smells amazing, unfortunately one arrived broken, but Arosmic swiftly arranged another to be sent. Really looking forward to Space girl to arrive. I used to spend a lot on perfume but with l... See more
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Wow wish I’d come across this company before now!!! I really don’t have people comment on my perfumes that I wear and I’ve got a few proper ones like, eternity, coco Chanel, Lou Lou, plus some chain s... See more
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I ordered 3 100ml perfumes on 17 August I’m still waiting and have contacted customer services, still no response and emails not answered? Why? I want a full refund as it’s within 60 da... See more
Company replied
I was pleasantly surprised by the quality of the perfume. Having used an alternative “smells like” company previously I wasn’t sure how Arosmic would compare. But honestly I am very impressed! Lovely... See more
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Company details
Written by the company
We have made it our mission to make premium aromas affordable, environmentally friendly and ethical. By cutting the cost of expensive celebrity endorsements & fancy packaging, we've made it possible to reformulate your favourite fragrances without breaking your bank balance. So you only pay for clean and superior ingredients that keep you smelling fresh all day.
Contact info
United Kingdom
- support@arosmic.com
- arosmic.com
4.3
Excellent
225 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Absolutely love my product and really…
Absolutely love my product and really fast delivery will be ordering again and gave recommend you
10 January 2024
Unprompted review
Reply from Arosmic
Hi Joanne,
Thank you for your wonderful feedback!
We're delighted to hear that you love our product and that the delivery was speedy. We appreciate your recommendation and look forward to serving you again in the future.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
Amazing and long lasting
I bought two different fragrances and both amazing, last all day and evening. Everyone has commented how nice they are, more so then when I have bought the brand names!
19 January 2024
Unprompted review
Reply from Arosmic
Hello,
I'm thrilled to hear that you're enjoying our fragrances!
It's fantastic to know that they've received positive comments and have a lasting scent. Your satisfaction is our priority, and we appreciate your support.
If you have any more feedback or if there's anything else we can assist you with, feel free to let us know.
Great scents, great service…
Fast delivery and the perfumes smell great and last all day. I had an issue with a discount code not working but it was sorted out quickly and a refund issued. Great service. Will be ordering again.
16 January 2024
Unprompted review
Reply from Arosmic
Hello Lisa,
Thank you for your positive feedback!
We're delighted to hear that you had a positive experience with our fast delivery, great-smelling perfumes, and efficient resolution of the discount code issue.
We appreciate your understanding and are thrilled to have you as a satisfied customer. We look forward to serving you again in the future.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing us!
A Daisy “smells like”experience
I was pleasantly surprised by the quality of the perfume. Having used an alternative “smells like” company previously I wasn’t sure how Arosmic would compare. But honestly I am very impressed! Lovely fragrance, nicely presented and well packaged for shipping, which was also prompt. All round I would definitely recommend!
15 January 2024
Unprompted review
Reply from Arosmic
Hello Vicks,
Thank you so much for sharing your positive experience with Arosmic!
We're delighted to hear that you were pleasantly surprised by the quality of our perfume and that it exceeded your expectations. We strive to provide excellent products, and your recommendation means a lot to us.
If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future! 😊
Fantastic
I purchased Madam, Adore and Voyage thinking the 2 perfumes would be ideal for everyday use and the same for my partner with the Voyage, in fact the Madam last so much longer and smells so close to the original, the Adore and Voyage both smell great too but not actually tested to see how long they last, but definitely worth recommending and buying again, and the fact it's a British company is a massive Plus to me.
6 January 2024
Unprompted review
Reply from Arosmic
Hello Elaine,
Thank you for your wonderful feedback!
We're thrilled to hear that you enjoyed the Madam perfume, finding it long-lasting and similar to the original.
We appreciate your support for Adore and Voyage as well. Knowing that you find them great and worth recommending means a lot to us.
As a British company, we take pride in delivering quality products, and we're delighted that this resonates with you.
If you have any more questions or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you again in the future! 😊
Brilliant absolutely brilliant
Brilliant absolutely brilliant
I bought space girl, smells sensational.
Can’t fault the company, will be buying again and recommending this company to all my friends.
Keep doing what you are doing.
From one very happy customer.
10 January 2024
Unprompted review
Reply from Arosmic
Hello,
Thank you for your wonderful feedback!
We're delighted to hear that you found our Space Girl perfume to be sensational and that you're satisfied with our service. Your kind words and recommendation mean a lot to us.
We appreciate your support and look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out.
Thank you for being a part of our community and for being a very happy customer!
Fantastic all round
Easy to order. Everything delivered really quickly. Smells as good as the real thing. Smell last for ages. Fantastic value for money!!!
10 January 2024
Unprompted review
Reply from Arosmic
Hi Joanne,
We're delighted to hear about your positive experience!
Thank you for choosing us and taking the time to share your feedback.
We're thrilled that the ordering process was easy, the delivery was prompt, and most importantly, you're satisfied with the quality and longevity of our products.
If there's anything else you need or if you have more feedback to share, please don't hesitate to reach out. We appreciate your support!
Love love love...
Ordered a few times and absolutely love my perfumes. Not only do they smell amazing, they last all day :) I just bought Love don't be shy for a friend, hopefully she loves it as much as I do.
11 January 2024
Unprompted review
Reply from Arosmic
Hello Yulia,
Thank you so much for your continued support and kind words!
We're thrilled to hear that you love our perfumes and that they've become a lasting favourite for you.
We hope your friend enjoys the Love Don't Be Shy fragrance just as much.
If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know.
We appreciate your loyalty and look forward to serving you again in the future!
I love my perfumes but delivery is too…
I love my perfumes but delivery is too long. They were meant for a gift which was of no use with the long delivery. This should be mentioned in the ads. Doubt I will order again.
11 January 2024
Unprompted review
Reply from Arosmic
HI June,
Thank you for sharing your feedback with us.
We sincerely apologise for any inconvenience caused by the extended delivery time. We understand the importance of timely delivery, especially for gifts.
We appreciate your suggestion regarding mentioning delivery times in our ads, and we will certainly consider this for future improvements.
If there's anything specific we can do to make it up to you or assist you further, please let us know.
We value your business and apologise for any disappointment caused. If you decide to give us another chance in the future, we'll strive to provide a better experience.
Beware of Arosmic!
I am very disappointed with this company. I ordered six bottles of perfumes on the same day, three bottles for each order. To my greatest surprise, arosmic sent me five bottles. The missing bottle is the inspired by AVENTUS! (Avenge Him). Their customer service is non existent! I have written to them three times but, they just ignored me. Here is my order number should they see this review! #111310. This particular perfume was meant to be a birthday gift and I feel so bad I’m unable to gift this perfume. Do not make the mistake of ordering as much as I did as same fate might befall you. I won’t be buying from arosmic anymore and I must continue to share my experience anywhere their advert pops up. Such a shame!
5 January 2024
Unprompted review
Reply from Arosmic
Hello Princess,
Thanks for your feedback and sharing your experience with us.
I am very sorry you have been so disappointed, this is not the service we aim for. I can see our Customer Service team is dealing with your query at the moment.
We hope you have been satisfied with the solution provided.
I have use coco mademoiselle for years…
I have use coco mademoiselle for years but it’s now too expensive to use everyday. Arosmic Madam is a really good And affordable alternative . Very impressed with it!
8 January 2024
Unprompted review
Reply from Arosmic
Hi Jacqui,
Thank you so much for sharing your experience with us!
We're thrilled to hear that you've found Arosmic Madam to be a wonderful and affordable alternative to Coco Mademoiselle.
We understand that fragrance preferences can evolve, and we appreciate your feedback.
If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We're here to help and ensure you have a delightful fragrance experience.
An issues, quickly resolved
My fragrance came and it was crushed and spilled in the package - contacted customer services and they arranged a replacement, and a free 2ml tester for another perfume and free postage. Good customer service - thank you
Despite the perfume being crushed in the package, the package itself smelt Devine! I look forward to trying it properly when the replacement arrives
5 January 2024
Unprompted review
Reply from Arosmic
Hello Georgie,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the damaged fragrance.
We're glad to hear that our customer service team promptly arranged a replacement for you and included a free 2ml tester of another perfume, along with complimentary postage. We strive to provide excellent service, and it's rewarding to know we can address your concerns.
It's also wonderful to hear that despite the mishap, the fragrance package itself had a divine scent. We appreciate your understanding and patience. We look forward to you experiencing the full aroma of the perfume when the replacement arrives.
If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
Great Customer Service !!
Ordered MADAM (Coco Mademoiselle) Order arrived promptly, though unfortunately smashed. I emailed Arosmic and sent photos. Prompt replacement received along with complimentary atomiser
Great Customer Service
5 January 2024
Unprompted review
Reply from Arosmic
Hello Alison,
We apologise for the inconvenience with your initial MADAM (Coco Mademoiselle) order.
Thanks for your prompt communication and attached photos. We're glad the replacement and complimentary atomizer arrived promptly, and we're dedicated to ensuring your satisfaction.
If you have more questions or need assistance, please reach out. Thank you for your understanding.
Reply from Arosmic
Hello Rebecca,
That's fantastic to hear!
We're delighted that our product matches the scent of the branded one.
If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Enjoy your fragrance!
Ordered my perfumes and two arrived…
Ordered my perfumes and two arrived with no liquid in whatsoever. Really disappointed absolute waste of money.
Number 5 and Adore both empty.
6 January 2024
Unprompted review
Reply from Arosmic
Hi Jen,
Thanks for your feedback and for sharing your experience with us.
I am very sorry you have been so disappointed, this is not the service we aim for.
I have now sent you an email directly, please could you check your emails and reply to me so we can find the best solution?
I am looking forward to your reply!
Brilliant product, great quality for an every day budget.
From order to really quick delivery I can't fault the service. I've always been a Chanel No 5 fan but it's right out of my budget range now. There are lots of "copies" out there but nothing has ever really matched the real thing until I tried Arosmic Number 5. I love it. I will absolutely be ordering more because using perfume every day isn't just a now and then luxury anymore, I've loved having a signature scent but now it's not going to break the bank to do so. The scent lasts all day, I can put it on in the morning, go out straight from work and it hasn't faded. Over the moon with this purchase.
4 January 2024
Unprompted review
Reply from Arosmic
Hi Liz,
We're thrilled to hear your positive feedback!
Thank you for sharing your experience with our product. We're delighted that Arosmic Number 5 has become a budget-friendly and high-quality alternative for your everyday use.
It's wonderful to know that the scent lasts all day, providing you with a lasting and affordable signature scent.
We appreciate your kind words and look forward to serving you with more great products in the future.
If you have any further questions or need assistance, feel free to reach out. Enjoy your fragrance!
Amazing customer support
The customer service of this company is absolutely excellent. I ran into a problem with an item after it arrived and the response and support was above what I'd expected to receive. They were very helpful and responsive. Many thanks
2 January 2024
Unprompted review
Reply from Arosmic
Hi Lima,
We're thrilled to hear that you had a positive experience with our customer service!
Thank you for taking the time to share your feedback. Providing excellent support is a priority for us, and we're glad we could exceed your expectations in addressing the issue with your item.
If you ever have more questions or need assistance in the future, don't hesitate to reach out.
Many thanks for your kind words and for choosing our company.
Lovely smelling scents
Lovely smelling scents, well packaged, bargain price!!
2 January 2024
Unprompted review
Reply from Arosmic
Hello J,
We're delighted to hear that you're enjoying our lovely scents!
It's great to know that they arrived well-packaged and at a bargain price.
If you have any more feedback or if there's anything else we can assist you with, feel free to let us know.
Thank you for choosing our products!
Inspired by but nowhere near
The only reason this isn’t a lower rating is that the dispatch was quick and well communicated. I have worn coco Mademoiselle for years. This smells nothing like it, not by a long shot. Smells similar to Aldi no1 in their hotel collection
2 January 2024
Unprompted review
Reply from Arosmic
Hi Sara,
Thanks for your feedback and for sharing your experience with us.
I am very sorry you have been so disappointed, this is not the service we aim for.
I have now sent you an email directly, please could you check your emails and reply to me so we can find the best solution?
I am looking forward to your reply!
Good price fast delivery smells amazing…
Good price fast delivery smells amazing 👏
2 January 2024
Unprompted review
Reply from Arosmic
Hello Maxine,
Thank you for your positive feedback!
We're thrilled to hear that you found our prices reasonable, experienced fast delivery, and most importantly, that you're enjoying the amazing scents of our products. Your satisfaction is our priority, and we appreciate your support.
If there's anything specific you'd like to explore or if you have any questions in the future, feel free to reach out. We're here to ensure you continue to have a great experience with our products.
Thank you for choosing us, and we look forward to serving you again!
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