This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more
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Review summary
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Company details
- #188 of 379 best companies in Gift shop
- #33 of 72 best companies in Corporate gift supplier
- #5 of 13 best companies in Food, Beverages & Tobacco
- #23 of 54 best companies in Food products supplier
- #6 of 18 best companies in Gift basket shop
Written by the company
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Written by the company
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Contact info
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, United Kingdom
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
Hasn’t replied to negative reviews
Recipient very happy with gift !
Excellent Presentation
Hamper received on time. Excellent packaging and products look great, not yet tried.
Good choice of products
Good products, but delivered a day early (the recipient works M-Fri) so I requested a Saturday delivery. Fortunately the box arrived quite late on Friday afternoon (DHL) and the recipient was home. They were delighted with the contents, so I am pleased. Thank you for your overall service.
Reliable service and quality
Fast, reliable delivery and satisfied recipients. Can definitely recommend.
Middling product and a bad checkout experience
If you're planning to order from these people be EXTRA careful with your delivery options around Christmas! I placed an order for delivery on December 23rd but because their checkout defaults to the faster delivery date it was delivered at the beginning of December.
I contacted customer service to ask why, and was given a stroppy response that they "had told me twice" that the delivery would be quicker than I wanted. It turned out that during checkout you have to specifically select the more expensive option to choose a set date rather than accepting the default option which will overwrite whatever date you chose.
Sloppy website aside, the product isn't special. Most of the goods in it can be found at Waitrose, M&S or the Selfridge's food hall - there's nothing particularly artisan here. It's handy for branding options and for putting a number of different products in one hamper without having to shop around but this experience will absolutely be my last.
First rate produce delivered exactly on…
First rate produce delivered exactly on the date specified.
Wonderful selection of treats
Wonderful selection of treats. Excellent communication all through the process. Thank you.
Everything great
Everything great. Good selection to choose from, fast and reliable service.
Perfect present
Lovely products and great for a gift to say Thank You.
This is my 6th order with Artisan Deli Market and I will be back!!
Very easy to order on-line, delivery arrived in good time.
This company offered a range of…
This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted with Artisan Deli.
The company was also very prompt in fixing an address error which I greatly appreciated.
Communication was very good.
I was kept informed about the progress of the hamper and it was delivered as requested.
Great experience
Easy ordering. Lots of great options to make a custom hamper.
My Go To gift now...
The recipient loved the look of the hamper. It was my stupid mistake that I sent it a month before Christmas, but hopefully she'll still be enjoying it then! I bought 5 this year after gtg my sister's family one last year which was very well received
Quality stuff delivered on time.
Able to custom goodies in hamper
Able to custom goodies in hamper. Easy process. Delivery a day late but it got there!
Beautiful hampers reliable delivery courteous service
The whole team at artisan hampers were extremely conscientious and kind and helped me to get hampers delivered as party favours. We discussed what would be most suitable delivery given busy dates around the time of the party and they recommended that we have them delivered sooner rather than later. In retrospect I think was exactly the right decision to take and it was a pleasure dealing with everyone. Of equal importance everything was delivered reliably on time and the hampers themselves are beautifully packed presented and I don't yet know whether they're delicious because the party isn't until tomorrow although the ingredients look fantastic
Great selection to personalise your…
Great selection to personalise your hamper! I love the locally sourced items and ability to choose exactly what you want across savoury, sweet, drinks and seasonal items, Delivery was on the stated date which as an anniversary present meant a lot!
Beautifully Curated Hampers at Great Prices
I recently ordered a hamper for a close friend and I was extremely impressed! The selection of hampers was superb, such a great variety at really reasonable prices. The service was excellent too, and delivery was incredibly quick. My friend was absolutely thrilled with her gift. Highly recommended, and I’ll definitely be buying from here again!
Great efficient service
Sent hamper to my friends husband for his birthday. Everything as requested. He was delighted.
First class service
First class service! Sent a hamper to my friend for her birthday and needed next day delivery. The hamper arrived as requested and I was informed of progress along the way. I also liked that I could choose my own products (I wanted a Spanish themed gift). Highly recommend this company.
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