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Autosphere, premier distributeur automobile en France, propose via son réseau de plus de 250 concessions, plus de 15 000 véhicules neufs (sous garantie constructeur), d’occasion et reconditionnés (révisés et garantis), des solutions d’entretien et de réparation, ainsi que des solutions de financement adaptées et des complémentaires d’assurance. Avec autosphere, vous avez la certitude de faire le bon choix !
12 Boulevard René Descartes, 86360 , Chasseneuil Du Poitou, France
4.3
2K reviews
Replied to 38% of negative reviews
Typically replies within 1 month
Grande qualité d’explications, de transparence et de professionnalisme!!!
Reply from Autosphere
Bonjour et merci beaucoup pour votre retour ! 😊
Nous sommes ravis que vous ayez apprécié la qualité de nos explications, notre transparence et notre professionnalisme 🙌
Votre satisfaction est notre plus belle récompense.
À très bientôt chez nous,
Sarah de votre concession du Groupe Autosphere
Reply from Autosphere
Bonjour et merci beaucoup pour votre retour ! 😊
Nous sommes ravis que notre équipe ait su faire preuve d’attention et d’efficacité lors de votre passage 🙌🔧
Votre satisfaction est notre plus belle récompense.
À très bientôt chez nous,
Sarah de votre concession du Groupe Autosphere
Reply from Autosphere
Bonjour et un grand merci pour votre retour ! 😊
Nous sommes ravis que notre service ait été à la hauteur de vos attentes 🙌
Votre satisfaction est notre priorité !
À très bientôt chez nous,
Camille de votre concession du Groupe Autosphere
Super bien communication et excellent qualité de réparation suite à mon accident
Reply from Autosphere
Bonjour, merci pour votre retour positif ! 😊
Nous sommes heureux que la communication ait été claire et que les réparations suite à votre accident aient été à la hauteur de vos attentes 🚗✨
Votre confiance nous touche beaucoup.
Au plaisir de vous accueillir à nouveau !
Camille de votre concession du Groupe Autosphere
The staff were very helpful, friendly and accommodating. Thanks very much for a great service!
Reply from Autosphere
Hello, thank you so much for your kind words! 😊 We’re delighted to hear that our team was helpful, friendly, and accommodating throughout your car purchase experience.
Your satisfaction means a lot to us, and we truly appreciate your trust.
We hope you enjoy your new vehicle, and we look forward to welcoming you again!
Best regards,
Valentin from your Groupe Autosphere dealership 🚗✨
We purchased a new Peugeot Hybrid 3008 from Autosphere in Ruffec.
When we collected the car the salesperson informed us of a problem with the central locking, but assured us it would be rectified when the workshop manager returned from vacation and completed the computer set up.
Sadly, and despite returning the car 6 times to the garage the problem was not solved. More than 2 months later no-one had contacted us to provide an update.
We asked for a meeting with the general manager to seek his assistance in finding a solution. He refused. He said the problem did not merit his involvement.
The salesperson also refused to provide updates.
Autosphere were happy to take the money but when it came providing customer support they were nowhere to be found.
They refused to accept any responsibility, stating it was a Peugeot problem.
What is the current situation? We don't know.
This negative experience has taken all the joy away associated with a new car and left us frustrated at the arrogant and unhelpful attitude of Autosphere.
Horrible. I saw the reviews and trusted my experience would be similar. I was wrong. I test drove a few cars, sent a mechanic out the following Monday to inspect the car. I wanted to put in an offer on a car with the sales floor manager, Gio. I texted, emailed and left two voice messages before he even replied. Mind you, before test driving the car, I'd heard from Gio several times. After, he finally called back, I put in an offer on a car. Gio claimed he was going to contact the car's owner about my offer and would get back with me. That was 6 days ago. I have not heard a word. Even if the offer wasn't accepted, the courtesy of a response is part of good customer service, which I did not recieve. I would never do business with this dealership and I suggest you don't either.
Reply from Autosphere
Bonjour Rachel Clemente M., Merci pour votre retour positif. Nous sommes ravis que vous ayez apprécié la qualité de nos services. Toute l'équipe Autosphere vous souhaite une bonne journée.
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