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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior product quality, highlighting that wigs fit perfectly and look natural. Consumers appreciate the wide selection of styles and colors available, often mentioning specific products they love and plan to repurchase. People are also satisfied with the efficient delivery service and the easy ordering process. The business is committed to prioritizing customer experience, offering helpful guidance and attentive support. Reviewers highlight the positive interactions with customer service representatives, who are described as kind, knowledgeable, and accommodating.

Based on these reviews

Rated 5 out of 5 stars

My consultation was done by Marie and her new employee in Oakville. This location was easy to navigate to. They were both super nice! Marie helped me find a new style I have been craving. She stee... See more

Rated 5 out of 5 stars

Had a consultation with Rep and received some pointers about design, style, measurements and fitting a wig. Her information was spot on. Ordering was easy and delivery was on time. I ordered the Apart... See more

Rated 5 out of 5 stars

Fast, hassle free shipping. Box was a little crushed but wig was well packed inside and undamaged. Tissue paper kept the wig clean and fresh, the zigzag part was intact, netting was firmly in place... See more

Rated 5 out of 5 stars

I love that Amanda shows what the wigs look like on. She is very knowledgeable. Love my new Rin wig, I tried to change the colour but was too late. Thank goodness I couldn’t, this is my favourite wig.... See more

Rated 4 out of 5 stars

Customer service is great to deal with. The Kylie wig is gorgeous, unfortunately it just didn't suit me at all so I had to return it, but a beautiful wig. Lots of selection and good prices. Takes... See more

Rated 5 out of 5 stars

CUSTOMER SERVICE FOR CHIQUEL WIGS IS ABSOLUTELY 💯 AMAZING. I SPOKE WITH GORETI WHO TOOK MY ORDER OVER THE PHONE AND SHE WAS SO NICE AND PERSONABLE. MY HEPBURN WIG ARRIVED IN A TIMELY FASHION AND I CO... See more

Rated 5 out of 5 stars

Chiquel is wonderful, I’ve had no problems and customer service is very responsive, I love that! I think I’ve purchased 15 wigs from Chiquel so far and have not been disappointed with their quality a... See more

Rated 5 out of 5 stars

I needed to make a return and the agent at Chiquel was very accomodating and helpful. Chiquel is now my go to wig and supply provider. Since I have alopecia I will be a good long-term customer

Rated 5 out of 5 stars

Excellent service all around- from the quality of my beautiful new hair piece to the quick shipping and delivery to my door. Chiquel keeps their customer experience their top priority with second to n... See more

Rated 3 out of 5 stars

I wish you would send packages without signature being required It is difficult to get to our post office to pick things up. This isn't a sensitive item so I struggle as to why you force signatur... See more

Rated 5 out of 5 stars

The shop owner, Michele, was attentive and so personable. We tried on a variety of wigs until the perfect one and I am very happy with it. Order arrived in a timely manner and I received delivery... See more

Rated 5 out of 5 stars

Service is always exceptional. In a consultation with Marie Claire in May she encouraged me to try on various colours and styles of wigs on me. That day, I bought the two I loved best, but because I k... See more

Rated 5 out of 5 stars

GORGEOUS! I was skeptical at first buying a wig for around 130 bucks on sale. I thought well here goes nothing, watch it be super shiny and totally fake looking! Boy was i ever wrong!! THE WIG IS SUPE... See more

Rated 5 out of 5 stars

I love Chiquel! Amanda is pretty amazing, too! Brilliant to now have Chiquel storefronts! Sales are frequent and the prices are terrific. Customer service is paramount and the communication for deli... See more

Rated 5 out of 5 stars

The wig came very quickly. However, it did not suit me, so I returned it. Although I’m still waiting for the credit, I have found Chiquel”s return policies efficient and satisfying.

Rated 5 out of 5 stars

It was trial and error to find the right topper for me. I found it in Lyric - walnut mist. It matches my own hair colour perfectly and covers my male-pattern baldness. I will continue purchasing this... See more

Rated 5 out of 5 stars

I absolutely love the Ryan wig. The hair is low density and the wig is light and comfortable. The roots were done so beautifully that it looks so real.

Rated 5 out of 5 stars

The Noriko Sky wig is a winner in any color. The product arrived safely and was well wrapped in Noriko boxes. Delivery was through USPS so a tad slow but arrived within two weeks.

Rated 5 out of 5 stars

I’m very satisfied with my product Thank you ! I have ordered multiple hair pieces They are great quality Customer care is excellent as well

Rated 5 out of 5 stars

Received the item quickly and so far, this is the best wig I've bought. I usually buy this one style, from whomever has it in stock, but this one falls just right and fits well. The synthetic hair m... See more

Rated 5 out of 5 stars

Absolutely the best site for ordering! Always fast shipping and excellent products and I have ordered many many times. I would give 10 stars if I could.

Rated 5 out of 5 stars

Great suggestions. I love this wig ignite. No wonder it gets such great reviews. Arrived on time. Very helpful guidance.

Rated 5 out of 5 stars

Chiquel has very competitive pricing, a good inventory, great sales and I love my wig!

Rated 4 out of 5 stars

Was on back order for longer than expected. Was shipped out the day after I called to check on my order. The wig is adorable and I wouldn’t hesitate to order from Chiquel again.

Rated 5 out of 5 stars

Quality of the hair and the fact that Amanda is a petite size like me and she explained that the average size fits petite size head and since there is not a lot of size petite I appreciated having Ama... See more

Rated 5 out of 5 stars

Fantastic service! Love my wig! Definitely buying another belle tress from you guys again!

Rated 5 out of 5 stars

The quick response to our questions and the help offered in the choice of the appropriate product.

Rated 3 out of 5 stars

Was supposed to be USPS, but it wasn't delivered till 8:30 pm. Thats too late. Estimated time of delivery was changed twice.

Rated 4 out of 5 stars

Your products are the best! I love everything that I have received. My only disappointment was the delivery service. It is not reliable at all.

Rated 5 out of 5 stars

The wig is beautiful! I get so many compliments! The only drawback is the long delivery times!

Rated 4 out of 5 stars

Great fit and colour. Delivery was delivered as scheduled. Probably will buy another

Rated 5 out of 5 stars

This is my secod wig ever....a great "throw and go" style! It's become my run errands, wear around the house style. Love the color Rusty Auburn!! So much like my bio hair used to be!

Rated 5 out of 5 stars

Definitely runway worthy! Not a fan of the permatease but it's a gorgeous wig for sure.

Rated 5 out of 5 stars

I had to return a wig you gave me a store credit. The exchange was very easy. The person we dealt with on the phone was very kind and knowledgeable. Thanks for the great service.

Rated 4 out of 5 stars

Received my wig after a week! Information of the delivery along the way!

Rated 5 out of 5 stars

Chiquel offered a great price on the new Noriko Rin and I placed my order for it. Received it in a timely manner and that made me very happy.

Rated 5 out of 5 stars

I really love it ! ...I was a bit worried for the size ...but it fits perfectly! ...thank you very much Chiquel for your excellent work 🌸

Rated 5 out of 5 stars

Alicante was on my wish list and I found a great deal during a Tuesday Live event. She’s cute, short and sassy. The most perfect “ear tuck” and buttered toast is my go to color. It blends perfectly wi... See more

Rated 5 out of 5 stars

The most beautiful girl ever Kelly Just had Bell Tress Kelly delivered. Omg she is absolutely stunning that I turned around and ordered her again in a different colour.

Rated 5 out of 5 stars

I bought this wig months ago when I started my wig journey and it was just too much for me at the time and I traded it in for another one. I was use to very short hair and my brain could not adjust to... See more

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Company details

  1. Hair product shop
  2. Beauty product supplier
  3. Hair extensions supplier
  4. Health and beauty shop

Written by the company

Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris! We aim to provide the highest quality products and superior customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

You allowed me to make a return even…

You allowed me to make a return even though I had returned one already. I was able to get the perfect wig for me and I am very happy. It's coloring is just beautiful. You let me know it was on backorder and offered me another color. But I stuck with my choice and it was delivered sooner that expected.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

CHIQUEL OFFERS EXCELLENT SERVICE

The personal service I received from the sales associates was timely and enabled me to take advantage of all the discounts that were offered to me. I emailed real people not AI options. My product delivery was prompt and the item arrived in good condition.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Cruise control

Cruise control is the first wig that I bought online. It looks so natural. I absolutely love it and everyone else does too!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Cute, short & sassy

Alicante was on my wish list and I found a great deal during a Tuesday Live event. She’s cute, short and sassy. The most perfect “ear tuck” and buttered toast is my go to color. It blends perfectly with my bio hair. Comfy cap, too! I always feel confident when I order from Chiquel because if it’s not a good fit I can return it.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Super Service

My consultation was done by Marie and her new employee in Oakville. This location was easy to navigate to. They were both super nice! Marie helped me find a new style I have been craving. She steered me in the direction of what colour and style suited my face and skin tone, which I had never given a thought too. So I found the perfect wig, she showed me how to style it or just finger adjust. It's not to wispy or straight. Now the hard part to do it myself!

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Had a consultation with Rep and…

Had a consultation with Rep and received some pointers about design, style, measurements and fitting a wig. Her information was spot on. Ordering was easy and delivery was on time. I ordered the Apart Hi and love it

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I love that Amanda shows what the wigs…

I love that Amanda shows what the wigs look like on. She is very knowledgeable. Love my new Rin wig, I tried to change the colour but was too late. Thank goodness I couldn’t, this is my favourite wig. I will be ordering another in a different colour also.😍

24 November 2025
Unprompted review

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