Update: I got the full quoted amount, just takes a little bit to get it. Thanks clickncell! They offered more than any other place. 😁 Tracking says my phone was delivered on May 31st but I have... See more
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Company details
Written by the company
ClickNCell® is a service that is changing the way you buy and sell used electronics online. Our online model allows individuals and businesses to trade-in their used electronics for the most value in an easy to use process. We take the hassle out of the selling for you and help you get paid quickly.
Contact info
76 W Brighton Ave, 11224, Brooklyn, United States
- +1 347-782-4805
- Support@clickncell.com
- clickncell.com
Hasn’t replied to negative reviews
I was surprised by how simple…
I was surprised by how simple everything was with ClicknCell. The whole process took under two days, and I received the exact payment they guaranteed. Fantastic service!
ClicknCell made everything so simple
ClicknCell made everything so simple. They provided the label, kept me informed, and paid me promptly. Best experience selling my phone yet!
I was surprised by how fast they
I was surprised by how fast they processed everything. Sent my tablet, and they paid out quicker than I expected. Honest company with great service.
Clickncell Took My iPhone But Never Paid Me — SCAM Warning
I sent my iPhone 7 Plus to Clickncell for a trade-in. The phone was delivered to them on July 21st, 2025 confirmed by USPS at their address
Since then, I’ve received no payment, no update, and no real response.
I tried calling them — the voicemail is full, and doesn’t respond either. It’s been days, and I still haven’t gotten my $63.
I’ve already reported them to:
FTC (Report #190403281)
New York Attorney General (Case #1-1095138862)
IC3 (FBI)
Local Police (Brooklyn 60th Precinct)
National Task Force
Please do not send them your phone or trust this company.
They are holding my device and ignoring all contact.
If you’ve had the same experience, speak up and report them too. Let’s stop this.
As promised
They tested and paid me out less than 24 hours. No counter No issues. Love the service.
Solid iPhone 12 Pro Max
I sent the wrong storage size and they corrected it for more money. even though others offered more I will go here due to hnesty!
They offered the most
Located on Bankmycell and shipped my device. Got paid less than 24 hours since they 24 hours since they got it. Great Buyer!
No proper contact
I have initiated and got my iPhone delivered to them on Jan 25th (USPS Tracking).
When I called on Jan 31st, they said I would receive the payment in 3 hours, and I got an email saying the status has been changed to received.
I tried calling on Feb 4th, and again they said the same thing.
It's been 25 days since the iPhone was delivered and yet to receive the payment.
They have stopped responding to calls, texts and emails since last 2 weeks.
Really worst experience for me with them.
Clickncell Fake Promises
It's a scam. There is no communication whatsoever—they don't answer calls, texts, emails, or anything.
It's been 10 days, and I still haven't received my device or my money back.
Update: After numerous calls, texts, and a lot of frustration, I finally got paid today—16 days later, even though the website stated payments would be made within 24 hours.
Zero comm since receiving my phone
Clickncell received my phone on 12/9/2024 (according to tracking info). It's been over a month, and I have received zero messages indicating that they are reviewing my phone or providing an amount to my account.
I DO NOT RECOMMEND THEIR SERVICES.
Do not use these guys
Do not use these guys. This is a scam. Sent phone, offered 1/2 of initial value. . Asked to have phone sent back. 3. months later , and 5 emails later, they tell me it will ship. Never did. Filed complaint with BBB, and they would not respond to them.
They took my Iphone but won't pay me or send it back.
I sent them my Iphone almost 3 months ago. They did acknowledge receiving the phone but nothing else happened in the first several weeks. One week after my repeated inquiries, they responded saying they were waiting to evaluate my phone due to some backlog. Then this repeated a few more times, as each time they replied with a promise to complete the evaluation in a few days, and each time they only responded more than one week after my inquiry. It is like they intentionally slow down to hope I would forgot or give up. I tried to call but nobody ever picked up. It has been with two weeks and they seem to ignore me now. Please be aware.
ClicknCell is my go-to for selling…
ClicknCell is my go-to for selling electronics. I love their transparent process and fast payments. The entire experience was stress-free.
Smooth and efficient process
Smooth and efficient process. The provided a fair quote, and I had my payment within 24 hours of them receiving my device. Couldn't be happier!
Very professional and reliable
Very professional and reliable. I sent my phone in, and payment was made within a day of their receipt. I've already recommended ClikcnCell to my friends.
ClicknCell delivered on their promise
ClicknCell delivered on their promise. The whole transaction was simple, and I appreciated their honest approach. Will be using them for my future trade-ins.
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