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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and wide selection of products available, highlighting that they can find almost everything they need for motorcycles in one place. Consumers appreciate the reasonable prices and often mention that the prices are better compared to local shops. People are also pleased with the fast delivery service and the fact that items are well-packaged. Many reviewers have had positive interactions with customer service, noting prompt and helpful responses. Consumers also appreciate the easy-to-navigate website and the "My Garage" function, which simplifies the search for model-specific parts. The flexible payment options are another aspect that customers value. Overall, reviewers express confidence in the company's reliability and professionalism, indicating they would happily order again.

Based on these reviews

Rated 4 out of 5 stars

I received a brand new piston with a dent on the side. I went to the website to get an exchange. I can't find anything but a "return" button, in which case I'd have to ship it to Poland with sh... See more

Company replied

Rated 4 out of 5 stars

Everything worked out just fine for me. A huge minus is the lack of a technical description of the part. It takes a lot of effort to find the right part, often you have to rely on your intuition.

Company replied

Rated 4 out of 5 stars

the delivery is expensive but other than that great parts

Company replied

Rated 3 out of 5 stars

I received a product that has listed as genuine product , but it was a cheap Chinese product. I tried to send back the product, I contacted them via email , I was prompted to do the return on the site... See more

Company replied

Rated 5 out of 5 stars

Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived inta... See more

Rated 5 out of 5 stars

I had a 10/10 experience with them. A reliable company with top-level professionalism. I ordered a helmet from them, which I later returned because it didn’t fit me, and I received my money back very... See more

Rated 5 out of 5 stars

When I first ordered, a few years ago, I was skeptical, I ordered from Romania; but everything went well, from ordering, to sending the package and tracking it; there were cases where I had to return... See more

Rated 5 out of 5 stars

I live gmoto, i always buy my parts from gmoto, and the quality is always good for the price. Sometimes the order even comes faster than expected, and the costummer service is very good. The only down... See more

Rated 5 out of 5 stars

Great sortiment, new actual things and many accesories for veterans too. Different manufacturers, may be different price. Original taile and taile for base adjustment of the matter. All number of tai... See more

Company replied

Rated 5 out of 5 stars

I needed a new indicator for my Yamaha DT50 motorcycle. I got one for a very fair price. I recommend this website for everyone.

Rated 5 out of 5 stars

The products quality and description were accurate, also received besides the order two very useful small gifts. The shipping was fast considering shipping from other country. I recommend this on line... See more

Rated 5 out of 5 stars

I like that the website is easy to navigate. Also delivery was really fast for an international seller. I would have liked more product details/summary but luckely the website tells you if the compone... See more

Rated 3 out of 5 stars

The product I purchased was excellent but unfortunately it didn't fit. I wanted to send it back, but the request was canceled. But they didn't tell me why. Communication is not their strong point

Company replied

Rated 5 out of 5 stars

Good moto parts shop. Ordered carburetor main jet, dimensions as described, plus accurate photos of products. Thanks.

Rated 5 out of 5 stars

Find the products that I was looking for and some more. Fast and reliable shipping. Recommend.

Rated 5 out of 5 stars

Excellence , I have ordered some tires, very good quality and prices are really the best Something was wrong with the transport company and they have immediately taking action to correct all this !... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, all items arrived faster than expected. Great interaction with customer service. All updates sent by store also via email.

Company replied

Rated 5 out of 5 stars

Fast reponse, goog description of the parts in the net shop. In case of any claim fast response , felxible handling of transport back, fast money transfer

Rated 5 out of 5 stars

I bought motorcycle parts many times from them and it was a good experience every time. Best prices, fats delivery and flexible payment options.

Company replied

Rated 5 out of 5 stars

Fast shipping ,good prices ,great product quality.Repeated orders - still same quality and speed of delivery.

Rated 5 out of 5 stars

Great selection of spare parts at reasonable prices. Love the "My Garage" function to make looking for model specific parts fast.

Rated 5 out of 5 stars

Great products, good communication. The package arrived well packed at the designated pickup point.

Rated 5 out of 5 stars

complete order procedure and delivery was perfect. well packed, quality of filter looks good, fits perfect. will order again. Thanks.

Company replied

Rated 5 out of 5 stars

I recently had a fantastic experience at Gmoto, and I felt compelled to share my thoughts. The selection of motorcycle parts available is truly impressive. Whether you’re looking for performan... See more

Company replied

Rated 5 out of 5 stars

Ordered Yamaha TDM brake parts. Price almost 50% off compared to local shops. Package received withuot delays.

Rated 5 out of 5 stars

Always when I ordered the packages arrived quickly and well. The products were of very high quality. I recommend with great confidence

Rated 5 out of 5 stars

I bought from gmoto.fi site (gmoto Finland). I used PayPal for payment - just to make sure I really would get everything I paid for. Everything went good. I even wanted to ask something from their cus... See more

Rated 5 out of 5 stars

Quality motorcycle parts for a great price! Items arrive in mint condition (covered in bubble wrap).

Rated 5 out of 5 stars

Hi, thanks, handlebar received. Everything nice. Shipping could be faster, but otherwise good and trusted shop.

Company replied

Rated 5 out of 5 stars

Very happy with my Advant X helmet!! Quick and efficient delivery. Will buy from Gmoto again

Rated 5 out of 5 stars

Fast delivery and easy access to order status and updates. Decently fast response from customer service.

Rated 3 out of 5 stars

I ordered a couple of days ago, and I STILL havent gotten an order confirmation?

Company replied

Rated 5 out of 5 stars

Superberb! Super fast responding and resolving little issues or doubts about sizes.

Rated 5 out of 5 stars

I was satisfied with the first order, delivery time, communicativeness fine. As for this second order, I'm still waiting for the goods. I'll see and then I'll comment.

Rated 5 out of 5 stars

I rate my experience to 5 star, because I ordered an air filter and they gave me exactly what I ordered.

Rated 5 out of 5 stars

The delivery time was acceptable, the packaging is top tier and the products represented are the same ones you are going to get. Only thing is that maybe the people that send and respond to e-mails co... See more

Rated 5 out of 5 stars

It's simply excellent, you can find everything you need in one place and it's always in stock at a good price and they deliver it within 2-3 days, it's simply excellent

Rated 5 out of 5 stars

One of the few places where you can find all that you need for motorcycles, at a good price also. Easy to navigate website, good customer service, never had any issue with my orders. I like brands th... See more

Rated 5 out of 5 stars

I ordered an oil seal and a gasket for my Suzuki GSF 600 from Gmoto, and I’m honestly very satisfied. The parts arrived quickly, were well packaged, and matched the description perfectly. Great servic... See more

Rated 5 out of 5 stars

I had a fantastic experience shopping with Gmoto. The website is easy to navigate, and they offer a great selection of motorcycle gear and parts at reasonable prices. My order was processed quickly an... See more

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Company details

  1. Motorcycle Equipment Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

they sent the wrong order and didn't want to fix the mistake...

I ordered a complete chain kit for a Honda CRF 1100 and I received a different front sprocket than the one in the picture of the ad on the website (I received a simple sprocket without anti-vibration), I wrote to them and they didn't want to change it or send me another correct sprocket, they even lied to me that they were sending me compensation for their mistake, but I received absolutely nothing... aaah and let's not forget the delivery time of the order, the order arrived after 3 weeks
I'm never ordering again!

18 August 2025
Unprompted review
Rated 3 out of 5 stars

Impossible to return

I received a product that has listed as genuine product , but it was a cheap Chinese product. I tried to send back the product, I contacted them via email , I was prompted to do the return on the site, the page did not work , no matter what browser I tried

14 August 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.

Bartosz

Rated 5 out of 5 stars

Great products

Great products, good communication. The package arrived well packed at the designated pickup point.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever dealt with. I only ordered from them because they promised 3-4 days of shipping. My order took 12 days to arrive. When it finally arrived, I didn’t need the part anymore and had to return it. The customer service is the worst I have ever experienced. They were rude and outright mocked me. I finally got my refund for the product but no apology or reimbursement for the delay in shipping or return costs. I would rather sell my motorcycle than to ever again order anything from this company.

27 August 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry about this situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.

Bartosz

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