Imagine Cruising UK Reviews 13,194

From the moment Jonathon replied to my enquiry, he was very professional and knowledgeable about the cruise. Jonathon pointed us to the best that was on offer and put a fantastic quote together for us... See more

Following a mailshot, we contacted Imagine Cruising and were put in touch with Toni who was incredibly helpful, efficient, friendly and informative. Having first hand experience of what we wanted, he... See more

It was our first time using ImagineCruising although we have cruised before. The fortnight’s holiday included a week’s cruise on Queen Victoria but the highlight was the 2nd week - a coach tour... See more

Incredible Service from Brad today. He spent a lot of time talking things through to not only organise our trip but also to organise a side trip that was not on the itinerary. We've had wonderful se... See more

Vincent, the agent went out of his way to help me. His attention to detail was excellent. As a solo traveller, it can be difficult to get a realistic price. He obtained business class flights as requi... See more

Booked a river trip and travelling through Vietnam and Cambodia. Adam was very informative and pleasant to talk to. Thank you

VERY impressed with Sales Agent, Calvin. Phone line kept dropping out to two phones and he didn't give up. Consequently due to his brilliant customer relations we booked a Springtime 2026 Re-Positioni... See more

First time dealing with Imagine Cruising and couldn't have been a better experience. It was a pleasure to do our booking with Zoe who dealt with a variety of extra questions and options for us and wa... See more

We wanted to find out more information about our Caribbean cruise and Paige was amazing. This would be our first cruise around the Caribbean and I felt like Paige was bombarded with question after qu... See more

Helpful pleasant staff. Have travelled with Imagine a few times. They generally sell an interesting itinerary at reasonable cost. Never really had a problem and have had some very good trips. Regardin... See more

We had an amazing cruise. The food was fabulous, varied & consistently of excellent quality. The staff were helpful, kind & listened patiently to queries. I enjoyed especially the Line Dancin... See more

We have just returned from a 2 week trip, Queen Anne 8 nights, 1 night hotel in Florence, 4 nights hotel in Lake Garda and overnight Orient Express to Paris from Verona. It was a very well organised... See more

Great service at a great price. Heloise was a very efficient and helpful agent. We had requested flights from Manchester instead of Heathrow and she phoned back with the necessary flight details a... See more

From an initial enquiry to booking our cruise took a few hours as I went away from the standard offering. Rob was brilliant the whole way through, keeping me updated and thinking laterally, and thereb... See more

Chris's prompt response to my enquiry and subsequent email engagement was business-like and the info was straightforward and made the decision making easy. The subsequent tel con with Megan and the... See more

Excellent service from Brad today in booking our Hawaii cruise. Nothing too much trouble and he went the extra mile in finding the best cabin for us and also booking earlier flights.

We telephoned imagine to enquire about a half world cruise on Cunard Queen Mar 2, and spoke to a delightful agent named Zoe who was very helpful. She talked us through our various options and we decid... See more

John was so knowledgeable and helpful in helping us decide on the best cruise for our family. Booking was simple and would most definitely choose Imagine Cruising again!

Robert made the experience great! He was not only able to guide me easily through my first experience of booking a cruise, but he was also very knowledgeable about the places I will be visiting. He... See more

Difficult to get through to an operator, called 3 times over a 6 hour period, however when we did get to speak to Zoe on our 3rd attempt she was friendly, quick, knowledgeable and efficient . Our b... See more

Always friendly and super helpful! We wanted an amendment to the published tour and we were easily and quickly accommodated. A few calls back and forth (mostly my fault) and our holiday was booked!

Zoe was informative, super helpful and so enthusiastic. She is a credit to the company. Booking was easy and we are so looking forward to our next adventure 😀

Excellent hotels in Italian Lakes and amazing service by our representative Henrique - nothing too much trouble and catered to the every need of our group, coupled with excellent knowledge of the are... See more

Adam in the River Cruise team was a joy to plan and book our holiday with - he had personal knowledge of the Mekong and he was so thoughtful and positive in his approach. We would definitely book with... See more

Thank you to Olly for his enthusiastic approach to my booking enquiry on the Luxury Cunard Queen Elizabeth Caribbean Cruise. His knowledge of the ship and deck plans really helped when choosing our c... See more

Booked a cruise today, and Zoe was super helpful, explained everything clearly, and was very helpful, answered all of our queries and told us lots about the trip. We were unsure if we were going to bo... See more

Following an advert in the Sunday Times I rang and the phone was answered quickly by Fay. She went to great lengths to explain everything about the cruise and arranged good flight times. As a result o... See more

Your cruise expert Rob was very pleasant and helpful. We were a little disappointed that the price we paid was not the price quoted on the email sent to us but overall we are happy with our experienc... See more

I spoke with Zoe who was very helpful and made you feel comfortable at all times. Everything was explained in detail. I emailed and asked for a phone call back at a later time, this she did and went... See more

Have just booked this cruise with Fay, which is the 2nd time I have been lucky enough to have been put through to her. The booking was handled with her great knowledge and warm interaction to a t... See more

Booking a dream Imagine cruise that became a memorable event in itself. The whole process was both personal and efficient with all aspects of the booking fully explained after obtaining the best pr... See more

Having received details of the Igazu Falls & Rio de Janeiro holiday I called and spoke to Zoe who explained the whole trip to me. Having done several cruises with Imagine and after consulting my fell... See more

Chris was very knowledgeable about the stay and cruise as he had been the same cruise and new what he was talking about.

Jonathan was able to provide an extra night in L.A. and also later flights. He was extremely helpful and polite, explaining everything we needed to know. Thnk you Jonathan.

Booking process was simple and loads of useful information was given by Chris. Let’s hope the rest of the process is as efficient and smooth.

The assistant Megan who dealt with my enquiry and booking was excellent. Her explanation and detail of the holiday was extremely well explained.

If my experience today was typical, I cannot fault the attention to detail and the knowledge of the staff. A simple request for more information ended up with me booking a fantastic holiday. Well done... See more

A massive thank you to Zoe who explained in superb detail the itinerary of our holiday, thank you for all your help guiding us through

Zoes enthusiasm and knowledge of the product. She went the extra mile to ensure we got the most suitable flights etc

Brilliant company to use for cruising holidays Used them on numerous occasions. Easy to book and very friendly staff.

Chris was professional and efficient. He checked if we had any queries and made the process straight forward

Very helpful sales advisor Zoe. She was very patient with all of my questions, and even stayed late in order to take my booking.

Zoe was very helpful all the way. Given the cruise is 28 months away, we’re a bit surprised at the deposit but everything else seemed great

Enquiry and telephone booking very straightforward. Hopefully all other aspects of the booking will follow in just as smooth a manner .

Everyone on the phone was helpful, and Zoe sorted out my booking giving me lots of information and was very friendly

Chris was extremely knowledgable and able to give excellent advice on the holiday

Zoe who helped us with our booking was excellent , thank you

Meghan was absolutely amazing. Explained everything clearly and was a lovely lady to deal with.

Very helpful and booking was very easy