Justmylook Reviews 68,866

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company's delivery service and the good value for money. People highlight the great service and the quality and value of the products. Consumers also mention the good prices and the wide selection available. The general consensus is that the company provides a trustworthy service, dispatching orders promptly. Many reviewers were impressed with how quickly their orders arrived and how well the items were packaged. In the event of any issues, the company is very helpful and efficient in resolving them.

Based on these reviews

Rated 5 out of 5 stars
Verified

Fantastic cheap beauty etc online store I haven’t actually ordered from in a while but will have a Christmas browse. The prices & products are fantastic delivery too. Recommend highly 🙏🏼

Rated 5 out of 5 stars
Verified

I needed a simple location to put all my makeup and bits in and this layers with mirror was perfect. Items inside are great however the hair items are tailored to one hair type which is the only thing... See more

Rated 5 out of 5 stars
Verified

Pricing excellent definitely value for money. Easy to use website. Fast delivery service and kept up to date of arrival details I would recommend this company 5⭐️ service all round

Rated 5 out of 5 stars

Ordered a few gift sets for Christmas presents. I was a bit nervous as I had never ordered from them before nut the price of the gift sets were too good to miss. My order arrived the next day which wa... See more

Rated 3 out of 5 stars
Verified

1) order was adjusted and instead of 2 of an item only got 1. 2) expensive Issey Miyake spray can can with several deep dents which makes it look shabby in my bathroom. As all items ordered were ver... See more

Rated 5 out of 5 stars
Verified

Expensive but very effective. I’ve been searching for a shaver that helps reduce or prevent bumps, and after doing a lot of research I found this one to be the most recommended — especially by other... See more

Rated 3 out of 5 stars

I've used Justmylook multiple times for hair products. Although everything arrives eventually and is what I ordered, it has never arrived within their stated delivery time. Even when you order for 48h... See more

Rated 5 out of 5 stars
Verified

Very first time buyer at justmylook I was searching for some straightners and these beautiful baby pink ones jumped out at me so i brought them.they look alot better in person than on online so if you... See more

Rated 5 out of 5 stars

I am very impressed with Justmylook. I ordered the advent calendar which I received very quickly but what really made them stand out was the brilliant customer service. I purchased the advent calendar... See more

Rated 5 out of 5 stars
Verified

Despite Royal Mail losing our original parcel Just My Look were very helpful and efficient and we now have our goods. Thank you

Rated 3 out of 5 stars

I've used this company several times over the last couple of years without an issue. However, I recently tried to order a pack of two nail polishes and it was blocked because of restrictions by their... See more

Rated 5 out of 5 stars
Verified

The delivery was really quickly sent and was so well packaged to keep my items safe and protected. I am so amazingly pleased with the whole service and will definitely buy from them again. Many thanks... See more

Rated 5 out of 5 stars
Verified

I came by the site accidentally whilst searching online shopping. The service was excellent. I ordered a large amount of items and choose to pay later. The items arrived the next day all packed nic... See more

Rated 5 out of 5 stars

Great customer service I got my order a whole day earlier handed to me at my door. When I did open my package an item was damaged it was very easy to reach out to them and I got a refund all within a... See more

Rated 5 out of 5 stars

Outstanding products and delivery - great service. I ordered on a Saturday late morning and the items were delivered the next day by Royal Mail - I didn't pay for speedy delivery, just accepted the f... See more

Rated 5 out of 5 stars
Verified

Great value. Am hoping you might be able to get smaller bottles of YSL PARIS original. I'd be even happier if similar savings.

Rated 5 out of 5 stars
Verified

Excellent" service!!! my cool water 200ml/ was so nice the smell/! was excellent!!! I got compliments of loads of people/ saying the smell is so Exquisite!/' and a strong/" male sexy fragrance!!! than... See more

Rated 5 out of 5 stars

Always have the items I like such as loccitane and at good prices. Great customer service experience shopping at just my look. My recent order had an item missing so I emailed letting them know. Niall... See more

Rated 5 out of 5 stars
Verified

Great website, found exactly what I was looking for. very impressed with speed of delivery. Will be ordering more often!

Rated 5 out of 5 stars
Verified

Very handy that website identified that this hairdryer had a three pin plug attached as I had ordered one previously on another website and I got caught with a two pin plug which is a pain. Hairdrye... See more

Rated 5 out of 5 stars
Verified

Great price and FREE tracked delivery! Well packaged, so no chance of getting damaged in transit. Would definitely use again.

Rated 5 out of 5 stars
Verified

I'm always apprehensive when ordering from a company I don't know. But they were excellent. Quick delivery and the product I bought was cheaper than anywhere else. I will definitely be using them a... See more

Rated 5 out of 5 stars
Verified

I’ve ordered from this company a few times, they’re reasonably priced, delivered quickly & I was kept up to date with the delivery of them

Rated 5 out of 5 stars
Verified

Really good value for money, with a great choice of products. Fantastic customer services, had a little problem with my order but it was resolved so quickly and effortlessly was very impressed!

Rated 5 out of 5 stars
Verified

Perfumes and aftershaves have a good price, lots of choice and cheap fast delivery. Spend a certain small amount for free delivery brilliant! Will definitely be using again.

Rated 5 out of 5 stars

Ordered twice now because they have the best prices on fragrance and have had fantastic service. Free Next day delivery and in the latest order they sent lots of freebies ❤️

Rated 5 out of 5 stars
Verified

Plenty of choice. A good go to site to compare prices. Always end up buying other items as well. Comes well packaged with quick delivery.

Rated 5 out of 5 stars
Verified

A great experience with JML in every way, the speedy delivery, the perfect packaging, the great product selection that makes shopping so much fun. I will definitely make more purchases from them, and... See more

Rated 5 out of 5 stars

A return customer, super fast from order to delivery. Very well packaged, items perfect. Great price. Would purchase from this company again.

Rated 5 out of 5 stars

First time purchasing from this company. Amazing service! 🤩 My item arrived the next day….beautifully packaged and lovely product at a very competitive price 😊

Rated 5 out of 5 stars
Verified

My friend recommended this site and said she uses it, i was amazed, I got a few christmas presents for my daughters and husband. Definitely worth a browse.

Rated 5 out of 5 stars
Verified

Cheap perfume smells good. Will wear it to work to save the decent stuff for more appreciative people. Also got air freshner that’s pretty good too.

Rated 5 out of 5 stars
Verified

Excellent company! Cheapest online by a fair margin and delivery was quick too. Easy to order on website and kept informed about delivery. Highly recommended.

Rated 5 out of 5 stars
Verified

Great products, great prices and never had any issue with anything. Its brilliant and im lucky I found out it existed. Thank you for everything.

Rated 5 out of 5 stars
Verified

Fast delivery and original products. I love them little extras when you buy some products for a certain amount. I will definitely buy again.

Rated 5 out of 5 stars
Verified

Website is easy to navigate Items arrived on time and were well packaged. Competitive pricing too, always a bonus!

Rated 5 out of 5 stars
Verified

Delivery was very fast. The product was genuine. Item well packaged. Kept well informed of delivery time.

Rated 5 out of 5 stars
Verified

Always such good service, parcels arrive in two days. How could that be any better? And the products are always great.

Rated 5 out of 5 stars
Verified

Excellent shopping experience, a brilliant choice of great value products, often far cheaper than anywhere else and very fast delivery. I highly recommend this company.

Rated 5 out of 5 stars
Verified

Products are very good quality and good value for money. Delivery was quicker than expected. I would recommend all of the items.

Rated 5 out of 5 stars
Verified

Great service, ordered a few times. No problems, genuine products reasonably priced!

Rated 5 out of 5 stars
Verified

Great price for the product and arrived exactly as expected in the time frame given

Rated 5 out of 5 stars
Verified

Branded products at a competitive price and delivered to my door. Dispatched promptly. What's not to like?

Rated 5 out of 5 stars
Verified

First time purchase - woodwork candle - as described. Speedy delivery. Would return.

Rated 5 out of 5 stars
Verified

Easy to make a purchase . Excellent price of product ordered. Efficient delivery. Trustworthy company.

Rated 5 out of 5 stars
Verified

Good site to shop...some fabulous prices...easy ordering and speedy delivery

Rated 5 out of 5 stars
Verified

This company has brilliant prices, and such a super fast delivery 👏 🙌

Rated 5 out of 5 stars
Verified

Perfume was great, exactly the same as boots or other retailers but a fraction of the price! Very happy.

Rated 5 out of 5 stars

My order was delivered the next day. I couldn’t find the item and the delivery company wouldn’t help me at all. Justmylook sorted it out on the day of delivery. Will definitely order from them again.... See more

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Company details

  1. #76 of 89 best companies in Beauty supply store
  2. #195 of 240 best companies in Beauty product supplier
  3. #192 of 243 best companies in Health and beauty shop

Written by the company

Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋


Contact info

4.2

Great

TrustScore 4 out of 5

69K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Great company until something goes…

Great company until something goes wrong. They sent me the wrong item. I couldn't return it because I had opened it ( it was a mascara, the box is universal it seems but the type of mascara was different so I didn't know it was wrong until I opened it ) I accepted that I couldn't return it but suggested they offer a discount code so I can re-order and hope that they get it right this time. They insulted me with a 10% discount code and when I asked them to reconsider the offer they flatly refused, despite their error. I won't order from them again.

16 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

EXCELLENT

Absolutely love this company for their wide variety of products all at very competitive prices

3 October 2025
Rated 1 out of 5 stars

Wrong item delivered which they…

Wrong item delivered which they acknowledge but wont send the correct item until I print a label, box up, go to a post office which is a 14 mile round trip and return to them. Offered to give me 7 days to return and if i do not return they could charge me for both - they refused - offered no other solution for an error that is theirs

16 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

😊 and will return.

Can’t actually remember what I bought from this site. But whatever it was, must have been 👍. So that’s a win 😜.
I know my mum and other family members do shop and buy stuff a lot from this company. This is how I was introduced to checking them out online.
For what I know about with the products they have bought have been very good and always have great deals and promotions going on daily.

After I have finished this review. I will be looking back to see what I have bought from Justmylook and give a little browse on what’s available on there. (Sorry).

Thank you though.

Aaron Burberry (Essex)

23 November 2024

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