It was bumpy at first. The tariff economy created some delays but the order was shipped as promptly as possible. The customer service team were in contact throughout the process. We are completely sat... See more
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Company details
Written by the company
Discover Pridola—Swedish elegance and minimalism design combined. Founded in 2021, we specialize in stylish interior. Enhance your interior with the simplicity and sophistication of Pridola.
Contact info
Östermalmsgatan 98, 114 59, Stockholm, Sweden
- +46 8 124 109 08
- contact@pridola.co.uk
- pridola.co.uk
Replied to 93% of negative reviews
Typically replies within 1 week
They are perfect I will be getting…
They are perfect I will be getting another set!!!!
I have not received my lights yet.We…
I have not received my lights yet.We have had emails saying depatched ,then delayed. This has been going on for weeks.My current email to them has not been answered.Do not purchase from them.
Great lights, no electric sockets needed!
Company communication is good via email.mails, tracking etc. Delivered on stated time and date. The lamps are really great and so easy to put together. The sticky pads are very effective and stick to the wall well. Lights are controlled by a remote box which gives the choices of soft or brighter light including colour changes. The bulbs are rechargable. Rather pricy but no real need to purchase another set of sticky pads as they are already included. Altogether would highly recommend
Very happy with the product not so…
Very happy with the product not so happy with the bulbs they need to be charged daily for a 3hrs of light
AVOID THIS COMPANY AT ALL COSTS
AVOID THIS COMPANY AT ALL COSTS
After waiting for 3 weeks for the product to arrive, i dropped Pridola an email to get an update. No reply, so i sent another...and another....and another.
Eventually, after waiting 5 weeks, i had to go through my bank to get a refund.
They clearly have a very good meta ads campaign, as i am getting spammed with adverts, so i am not making sure i comment on each one to say to warn people this is a SCAM and you will not receive your order.
You don't respond to emails
You don't respond to emails, worst customer service of any company I have ever dealt with, the discount codes also aren't applied and the sale is pushed through without you getting a chance to to change or react to the fact the discount didn't go through.
You only offer full refunds for full price items, but everything is artificially priced up so that a discount can be applied 😅.
The whole experience stinks of scam.
Scam
Bought the lamps via an offer whereas the bulbs were included for the same price, screenshotted the offer also as I had never ordered from them before.
The lamps arrive without the bulbs…and they now won’t provide them without paying an extra £50 and I can’t send the lamps back!
Brilliant
It did take a long for the lights to arrive. But no disappointment when they did. They look brilliant just l thought they would... Thank you.
The bulbs are amazing my daughter thought they would be good as Christmas lights lol. She had a little fun with them, changing the colour and rechargeable too.
Now taking 7.99 for a brochure
Now taking 7.99 for a brochure - be careful - now thieving. Following on from review below, take money without authorisation.
Do not shop with them. Bank has had to block them. Fraudulent!!
Read the reviews of people, as I think there are many issues. Really don’t fall for the hype of social media as they had no reason to take money unsolicited- there is no subscription no nothing so why. PEOPLE NEED TO BE AWARE
EMOJIS CAN’T DESCRIBE HOW GOOD THIS IS…
EMOJIS CAN’T DESCRIBE HOW GOOD THIS IS 🔥💯💡
10 minutes to install
10 minutes to install, now I look like I hired an interior designer
Absolutely thrilled!
I have been absolutely thrilled with my lights. They were super easy to install and have changed the room completely. They are well made and look super stylish. Would highly recommend these.
Very quick and easy install
Very quick and easy install. Beautiful addition to my home.
finally my home feels like those mood…
finally my home feels like those mood board interiors I save
Love it
Love it
Good changeable colour light with remote and good price. It good see coming autumn and winter put on the lights 👍
Absolute scam
Absolute scam! I cancelled my order within half an hour and they refused to refund me after requesting help…
Several times. They were not understanding, did not care and their emails were unhelpful. Do not
Use them. They are scammers!
It was bumpy at first
It was bumpy at first. The tariff economy created some delays but the order was shipped as promptly as possible. The customer service team were in contact throughout the process. We are completely satisfied with the products received.
DOES NOT GET BETTER THAN THIS
DOES NOT GET BETTER THAN THIS! Instant upgrade to my living room. 💡🔥
Before I saw these on TikTok
Before I saw these on TikTok, I didn't think I needed wall lights. I understand now.
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