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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the aesthetic appeal and ease of installation of the lights. Many find them to be a stylish and versatile addition to their homes, with the ability to transform the ambiance of a room. People also highlight the quality of the product, noting its contemporary design. Some customers have had positive experiences with the company's communication and fast shipping. However, some consumers have reported negative experiences with customer service responsiveness. Several reviewers have expressed concerns about the order process and delivery service. There are mixed opinions regarding the product itself, with some customers reporting issues such as receiving damaged items or experiencing difficulties with setting up the lights.

Based on these reviews

Rated 4 out of 5 stars

It was bumpy at first. The tariff economy created some delays but the order was shipped as promptly as possible. The customer service team were in contact throughout the process. We are completely sat... See more

Rated 3 out of 5 stars

I am somewhat satisfied with the products although there were marks on the lamp shades and they were also slightly dented. One of the gold poles was also a slightly different colour to the attachment... See more

Company replied

Rated 4 out of 5 stars

So, I was feeling very doubtful that buying these was going to be a nightmare, after ordering 1st. Then, reading reviews. There was a bit of two and fro in regards to delivery, but no delivery. Eventu... See more

Rated 4 out of 5 stars

A neighbor had a couple of these on tequila bottles and thought they looked great so got 2 for my gunpowder gin bottle that I bought in Ireland. It looks so good and waiting to finish another bottle b... See more

Rated 5 out of 5 stars

Company communication is good via email.mails, tracking etc. Delivered on stated time and date. The lamps are really great and so easy to put together. The sticky pads are very effective and stick to... See more

Rated 5 out of 5 stars

The lights arrived well packed and in quite a short time after the order. They are well made, we charged them fully using I phone charger plugs, mounting them on the wall was easy, I opted for using s... See more

Rated 5 out of 5 stars

It did take a long for the lights to arrive. But no disappointment when they did. They look brilliant just l thought they would... Thank you. The bulbs are amazing my daughter thought they would be... See more

Rated 5 out of 5 stars

My first impression was a great product line for wireless lights. While not overly priced, I purchased a set of two. Even though the product was shipped from outside of the USA, there was great commun... See more

Rated 2 out of 5 stars

Got the glow drop lights. The non-squashed one looks great and works so far. They are AA battery operared rather than rechargeable. One arrived squashed and was poorly packed with very little protecti... See more

Company replied

Rated 5 out of 5 stars

Quality Product. As soon as my brother-in-law (retired industrial arts teacher) saw the lamp on my hallway table, he wanted to know where I got it and commented on the beautiful design. I hadn't ev... See more

Rated 5 out of 5 stars

These bottle top lamps are really great!! I have purchased for myself and several gifts for others over the last year and everyone I have given one too just loves them!! Perfect for an outdoor table t... See more

Rated 2 out of 5 stars

Ordered the lamps only to be told afterwards that bulbs weren’t included. So ordered those and the next day an offer was on the website offering free bulbs!! Delivery took ages and when they’ve finall... See more

Company replied

Rated 5 out of 5 stars

Your product is exceptional! The lamps on either side of my bed set off the classical theme of my bedroom. I can only suggest that it be made known at the time of the lamp purpose, that the bulbs... See more

Rated 4 out of 5 stars

The design is very versatile and would fit into most types of decor. Look very substantial. We decided to drill the wall to ensure they didn’t drop but still significantly less hassle than installing... See more

Rated 5 out of 5 stars

I have been absolutely thrilled with my lights. They were super easy to install and have changed the room completely. They are well made and look super stylish. Would highly recommend these.

Rated 2 out of 5 stars

Box arrived with everything intact, but disappointed in remote control, which is essential in turning these lights on/off. We changed out batteries and fully charged the lightbulbs, but they only wor... See more

Company replied

Rated 5 out of 5 stars

Im delighted with these beautiful lamps & so far after a few days they are still on the wall! Took a while to arrive but definitely worth the wait! My advice would be to assemble the lamps prior to... See more

Rated 5 out of 5 stars

The product is fab so much so I have just ordered my third pair of lights. They look stylish, are fitted easily and give an air of sophistication to the room. The only thing I would say is that the bu... See more

Rated 2 out of 5 stars

The lights wouldn’t stay on our wall and kept falling off. This broke the lampshade. We sent Pridola photos and they sent out new sticky pads but the lamps would only stay up if we removed the bottom... See more

Company replied

Rated 5 out of 5 stars

This company is fantastic! I initially received only part of my order, but after reaching out to customer service, they promptly sent the remaining two shades. Their quick response impressed me, and I... See more

Rated 5 out of 5 stars

I was so excited to find a light that didn’t need to be plugged in. It’s small but gives off a perfect amount of light to read my book in the livingroom.i love the three different settings/tones the l... See more

Rated 5 out of 5 stars

After much consideration, i broke down and purchased the lamps. This was the easiest purchase and even easiest install. The lamps are made with high quality and reallu enlightens my space perfectly.

Rated 5 out of 5 stars

The slim, modern design. Perfect lighting for my need. Easy application. Shipping arrived promptly with great communications. I’m in love!

Rated 5 out of 5 stars

Arrived quickly and is exactly as advertised. Very happy with this product. Brightens up a dark area in my hallway

Rated 5 out of 5 stars

I got one set of lights and loved them so got another set for my bedroom changed the shades to black so easy to install also had a problem with my shipping address and they sorted it out straight away... See more

Rated 5 out of 5 stars

I LOVE my sconces and can't stop raving about them to my friends who now want them too! They elevate the style and make the place really put together. So easy to install. So happy I made this purcha... See more

Rated 4 out of 5 stars

Love the table lamps still waiting to use them as not decorated the room yet. Also have sconces, they are lovely too. They are on the wall and everyone who comes comments how nice and bright they are... See more

Rated 5 out of 5 stars

Love it Good changeable colour light with remote and good price. It good see coming autumn and winter put on the lights 👍

Rated 4 out of 5 stars

Very happy with the product not so happy with the bulbs they need to be charged daily for a 3hrs of light

Rated 5 out of 5 stars

Customer service is great. One of the shades came dented and they replaced the part immediately. They look great on my wall.

Rated 5 out of 5 stars

I had been looking for a wireless solution for lighting for seemingly forever. I saw these items on Facebook, even though I was skeptical, I ordered a set. The product shipped quickly and arrived ra... See more

Rated 5 out of 5 stars

Before I saw these on TikTok, I didn't think I needed wall lights. I understand now.

Rated 5 out of 5 stars

I wasn't sure at first but after I put them in, i got soo many compliments. Might buy again soon.

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Company details

  1. Decoration and Interior Design Store

Written by the company

Discover Pridola—Swedish elegance and minimalism design combined. Founded in 2021, we specialize in stylish interior. Enhance your interior with the simplicity and sophistication of Pridola.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Ordered the wall lights and…

Ordered the wall lights and rechargeable bulbs. Bulbs broke within 6 weeks. I’ve been told it’s past 30 days another no reply..

Warranty states 12 months but they have failed to reply to 3 emails.

After finally hearing back. No replacement bulb unless I pay. Would NOT recommend.

a lot of money for 6 weeks ise

25 September 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Danielle,

Thank you for sharing your experience—we’re truly sorry to hear about the trouble with your bulbs.

Our support team has been notified about your case and will review it to ensure everything is addressed properly. Our return policy covers the first 30 days, so if your issue fits those terms, a replacement is definitely an option.

We know how frustrating it can be to feel unheard, and we truly appreciate your patience. The team will take another look, and we’ll do our best to resolve this. Thanks for bringing it to our attention.


The Pridola Design Team

Rated 4 out of 5 stars

Worth the Hassle

So, I was feeling very doubtful that buying these was going to be a nightmare, after ordering 1st. Then, reading reviews. There was a bit of two and fro in regards to delivery, but no delivery. Eventually the lamps arrived. No bulbs/remote control. I was invested by this time. So I paid for the bulbs, they come with a cable and remote control each. The bulbs arrived quickly. I've got one lamp up and working. Used the sticky pads to attach to the wall.... Solid. The lampshades are rather ugly. I will buy different ones. These lamps are great. Remote controls a real great addition. It's a fun, but also aesthetic (with a new lampshade) addition. Customer service was okay. Could be better. I would buy from them again.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered scones paid forpridola Design them then it…

Ordered scones paid for them then it comes up with you need light bulb you need charger for light bulb and of coarse you need the adhesive tape charged separately couldn’t find cancel order was $114 with ad ones 206 tried to cancel phone number no one answers emailed them told me I have to cancel within 30 minutes so I blocked payment filed complaint still tried calling nothing finale outcome I received scones couldn’t get cooperation from company so I sent back to warehouse unopened they refused to refund my $ 114 pissed

4 August 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Mary,

Thank you for taking the time to share your experience. We’re sorry to hear that things didn’t go as expected.

To clarify, our cancellation policy is clearly stated on our website: orders can be cancelled within 30 minutes of purchase. After that window, the order is automatically processed and prepared for dispatch, which unfortunately means we’re unable to cancel it manually.

Regarding returns, we do accept unused items within the return window, but they must be sent back following the instructions provided by our support team. Items returned without prior approval or to the incorrect address may not be eligible for a refund, as outlined in our policy.

We understand how frustrating this situation has been and truly appreciate your feedback—it helps us improve communication and make our process clearer. We've informed our support team, and they will reach out to you as soon as they can.

The Pridola Design Team

Rated 1 out of 5 stars

Not received

Ordered the lights 3 weeks ago and still not received. After emailing the company they provided a tracking number with Yodel and told us to contact them as needs more information about my address. However, the details were all correct. After spending hours on live chat and on the phone with their customer services the delivery details are still not showing as dispatched. I have requested a refund as surely Pridola should be chasing this up. Still nothing and no response regarding my refund….think again before buying from this company.

24 September 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Dawn,

Thank you for taking the time to share your experience—we’re really sorry for the frustration this has caused.

We can confirm that your parcel is currently with Yodel, and they’ve flagged the delivery as needing additional address information. While your details may appear correct, Yodel sometimes requires clarification to proceed, and unfortunately, they don’t allow us to update the address on your behalf once the package is in their system.

We understand how time-consuming it is to follow up, and we truly wish we could resolve this directly for you. At this stage, the fastest way forward is to continue working with Yodel’s support team to confirm the delivery details.

We’re here to help however we can, and we appreciate your patience.


The Pridola Design Team

Rated 3 out of 5 stars

They are ok but terrible value for money

I am somewhat satisfied with the products although there were marks on the lamp shades and they were also slightly dented. One of the gold poles was also a slightly different colour to the attachment and the other gold pole for the other lamp. So the quality of the product is very low. It also isn’t massively clear on the instructions how to set the lights up and a little confusing. However they do look great although, based on the quality of the product I would absolutely not pay the amount they are advertised at.

24 September 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Sian,

Thank you for your honest and thoughtful feedback. We’re glad to hear the lamps look great in your space, but we’re genuinely sorry that the quality and setup experience didn’t meet your expectations.

We take product consistency and packaging seriously, and we’re actively working to improve both our quality control and instruction clarity. Your comments about the dents, color mismatch, and confusing setup are incredibly helpful—and we’ve passed them along to our product team for review.

We understand that value matters, and we’re committed to making sure our products reflect the quality our customers deserve. If you’d like to share photos or discuss a resolution, our support team is here and ready to help. Thank you again for helping us improve.


The Pridola Support Team

Rated 1 out of 5 stars

Alhough the lamps were attractive

Alhough the lamps were attractive, I decided they wouldn't work well with where I wanted to place them. The website states that you can return for a full refund within 2 weeks. I contacted them within the 2 week period. They did not respond. I tried again and they still did not respond. at that time it was not in the time frame to return and I am now stuck with them. Don't buy unless you're sure.

23 July 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Ilene,

Thank you for sharing your experience—we’re sorry to hear things didn’t go as smoothly as they should have. We always aim to respond promptly, especially when it comes to returns and refunds, and we regret that we missed the opportunity to assist you within your return window.

Just to clarify for future reference, all of our return and contact details are outlined on our website, including how to initiate a return and where to reach our support team. We’re continuously working to improve our response times and appreciate feedback like yours that helps us do better.

Wishing you all the best, and thank you again for giving our lamps a try.


Warm Regards,
The Pridola Design Team

Rated 5 out of 5 stars

Great lights

The lights arrived well packed and in quite a short time after the order. They are well made, we charged them fully using I phone charger plugs, mounting them on the wall was easy, I opted for using screws. They look sophisticated, are well made, the remote works well to adjust colour tone and brightness. First charge is lasting well. Very pleased. In addition I had a good response from customer service via email before they arrived about the correct charger to use.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

If you like throwing your money in the…

If you like throwing your money in the drain, then highly recommended. Absolute garbage. Scam!

19 September 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Samiha,

We’re really sorry to hear you feel this way. That’s never the experience we want anyone to have. If you placed an order and something went wrong—whether it was a delivery issue, product fault, or refund concern—we’d genuinely appreciate the chance to look into it and make things right.

We understand how frustrating it is when expectations aren’t met, and we’re here to help if you’re open to sharing more details. You can reach our support team directly at contact@pridola.co.uk. We’re listening.


Warm Regards,
The Pridola Design Team

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