It was bumpy at first. The tariff economy created some delays but the order was shipped as promptly as possible. The customer service team were in contact throughout the process. We are completely sat... See more
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Discover Pridola—Swedish elegance and minimalism design combined. Founded in 2021, we specialize in stylish interior. Enhance your interior with the simplicity and sophistication of Pridola.
Contact info
Östermalmsgatan 98, 114 59, Stockholm, Sweden
- +46 8 124 109 08
- contact@pridola.co.uk
- pridola.co.uk
Replied to 93% of negative reviews
Typically replies within 1 week
Great light output
Great light output, soft but enough to light up a corner
I layered mine with wall art and the…
I layered mine with wall art and the combo is stunning
Ordered the wall lights and…
Ordered the wall lights and rechargeable bulbs. Bulbs broke within 6 weeks. I’ve been told it’s past 30 days another no reply..
Warranty states 12 months but they have failed to reply to 3 emails.
After finally hearing back. No replacement bulb unless I pay. Would NOT recommend.
a lot of money for 6 weeks ise

Reply from Pridola Design
Worth the Hassle
So, I was feeling very doubtful that buying these was going to be a nightmare, after ordering 1st. Then, reading reviews. There was a bit of two and fro in regards to delivery, but no delivery. Eventually the lamps arrived. No bulbs/remote control. I was invested by this time. So I paid for the bulbs, they come with a cable and remote control each. The bulbs arrived quickly. I've got one lamp up and working. Used the sticky pads to attach to the wall.... Solid. The lampshades are rather ugly. I will buy different ones. These lamps are great. Remote controls a real great addition. It's a fun, but also aesthetic (with a new lampshade) addition. Customer service was okay. Could be better. I would buy from them again.
Ordered scones paid forpridola Design them then it…
Ordered scones paid for them then it comes up with you need light bulb you need charger for light bulb and of coarse you need the adhesive tape charged separately couldn’t find cancel order was $114 with ad ones 206 tried to cancel phone number no one answers emailed them told me I have to cancel within 30 minutes so I blocked payment filed complaint still tried calling nothing finale outcome I received scones couldn’t get cooperation from company so I sent back to warehouse unopened they refused to refund my $ 114 pissed

Reply from Pridola Design
2 weeks in and it’s still on one…
2 weeks in and it’s still on one charge. NICE.
Great quality lights
Great quality lights, easy to fit and operate and look fantastic. A brilliant and stylish innovation
Customer service is great
Customer service is great. One of the shades came dented and they replaced the part immediately. They look great on my wall.
Love the table lamps still waiting to…
Love the table lamps still waiting to use them as not decorated the room yet. Also have sconces, they are lovely too. They are on the wall and everyone who comes comments how nice and bright they are
Not received
Ordered the lights 3 weeks ago and still not received. After emailing the company they provided a tracking number with Yodel and told us to contact them as needs more information about my address. However, the details were all correct. After spending hours on live chat and on the phone with their customer services the delivery details are still not showing as dispatched. I have requested a refund as surely Pridola should be chasing this up. Still nothing and no response regarding my refund….think again before buying from this company.

Reply from Pridola Design
They are ok but terrible value for money
I am somewhat satisfied with the products although there were marks on the lamp shades and they were also slightly dented. One of the gold poles was also a slightly different colour to the attachment and the other gold pole for the other lamp. So the quality of the product is very low. It also isn’t massively clear on the instructions how to set the lights up and a little confusing. However they do look great although, based on the quality of the product I would absolutely not pay the amount they are advertised at.

Reply from Pridola Design
I was worried it wouldn’t stick to…
I was worried it wouldn’t stick to tiles but it held up well.
I don’t usually write reviews
I don’t usually write reviews but this one deserves it
I tried knockoffs from Amazon
I tried knockoffs from Amazon. Didn’t even come close. This is worth it.
Alhough the lamps were attractive
Alhough the lamps were attractive, I decided they wouldn't work well with where I wanted to place them. The website states that you can return for a full refund within 2 weeks. I contacted them within the 2 week period. They did not respond. I tried again and they still did not respond. at that time it was not in the time frame to return and I am now stuck with them. Don't buy unless you're sure.

Reply from Pridola Design
Great lights
The lights arrived well packed and in quite a short time after the order. They are well made, we charged them fully using I phone charger plugs, mounting them on the wall was easy, I opted for using screws. They look sophisticated, are well made, the remote works well to adjust colour tone and brightness. First charge is lasting well. Very pleased. In addition I had a good response from customer service via email before they arrived about the correct charger to use.
If you like throwing your money in the…
If you like throwing your money in the drain, then highly recommended. Absolute garbage. Scam!

Reply from Pridola Design
The slim, modern design
The slim, modern design.
Perfect lighting for my need.
Easy application.
Shipping arrived promptly with great communications.
I’m in love!
I LOVE my sconces and can't stop raving…
I LOVE my sconces and can't stop raving about them to my friends who now want them too! They elevate the style and make the place really put together. So easy to install.
So happy I made this purchase!
I love my wireless lights and they…
I love my wireless lights and they arrived fairly quickly!
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