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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the ease of providing details for their bespoke prescription creams through the online platform. Many consumers highlight the speed of delivery and are happy to receive tailored medication, specifically designed to address their individual skin concerns. People report visible improvements in their skin, such as a clearer complexion, improved texture, and reduced fine lines, often within a week of use. Consumers also praise the product's texture, the measured dosage, and the personalized packaging. The possibility to upload pictures of their face to give to dermatologists is also appreciated. However, some reviewers express concerns regarding the subscription process and difficulties in contacting customer service. A few users also report issues with skin dryness and dispenser functionality.

Based on these reviews

Rated 4 out of 5 stars
Invited

Nice serum but horrible dispenser! The serum is effective but you get very little for the price you pay when you think allot of skincare comes in average 30ml pots this is way less and doesn’t last m... See more

Rated 4 out of 5 stars
Invited

This is a high quality product and obviously has a lot of research and development. Delivery was very slow. I haven't seen any significant results yet, but it has only been a couple of weeks.

Rated 4 out of 5 stars
Invited

So far so good, with having to send in photos of my skin the product feels personalised to my skin needs. Nice and easy to use ans just apply every night. My only negatives, took a while for the p... See more

Rated 4 out of 5 stars
Invited

I’m not sure if this is making any difference to my skin or not. I did get a few spots but not sure if that was the cream or the new powder foundation I was using.

Rated 5 out of 5 stars
Invited

Came across this fabulous little cream while scrolling one evening and thought hmm go on give it a try why not, and oh my my skin has never looked better felt smoother in less than a month, a product... See more

Rated 5 out of 5 stars
Invited

I ordered this reasonably priced night product from a Facebook promotion. After answering certain questions about my skin, I was given a personal prescription for my particular skin concerns. The pr... See more

Rated 5 out of 5 stars
Invited

I saw quite a few negative reviews but I had already placed my order and I will say I have not been disappointed. Order arrived on time, had issues with a reaction, contacted them, got a speedy respo... See more

Rated 5 out of 5 stars
Invited

The consultation process was quick and easy, but felt thorough and i received my overnight skin cream quickly. I have only been it using for a couple of weeks but my skin feels slightly better already... See more

Rated 5 out of 5 stars
Invited

The cream is specifically for your skin type and for what you want to achieve, come in a dosing stick so can't use to much or not enough, arrived quickly and am more than pleased with product and resu... See more

Rated 5 out of 5 stars
Invited

Such an easy option for fantastic skincare. You fill out a questionnaire to ensure the product fits your skin perfectly, and then upload pictures to confirm that the treatment plan is in fact what y... See more

Rated 5 out of 5 stars
Invited

Wow this product is a game changer…after one use my skin was visibly glowing and had a glass effect.i did have on day three some red dry patches around the mouth area but now just avoid this zone... See more

Rated 3 out of 5 stars
Invited

Got the cream really very quickly and have been enoying the results so far. But customer service is a bit naff- not very clear and an AI response initially which just isn't clear.

Rated 5 out of 5 stars
Invited

I was a little sceptical to begin with but I’ve noticed a real change in my skin tone and firmness, also my dark spots are going , people comment on my skin all the time now and I’m only 5 days into m... See more

Rated 5 out of 5 stars
Invited

I joined Renew +Me. I am so pleased that I have! I completed a small questionnaire about my skin & concerns & my ultimate achievement. My skin is slightly dry with small brown blemishes. So, I put my... See more

Rated 5 out of 5 stars
Invited

I’m just about to hit 50 and over the last few years I have struggled with my skin care. What did work now created sensitivity and I wasn’t achieving the results I hoped for. I stumbled across Renew +... See more

Rated 5 out of 5 stars
Invited

I trialed this cream as it was on offer. It’s prescribed to me and is having amazing results after just a week. My skin looks so much healthier. It feels amazing and I’m seeing a reduction in my blemi... See more

Rated 5 out of 5 stars
Invited

I’ve only been using the night serum for a week and can already see a difference in my skin. I’ve not worn make up for the entire time, my skin is more hydrated, it’s less oily, I normally have to blo... See more

Rated 5 out of 5 stars
Invited

Product feels great on my skin and a little goes a long way! Gorgeous personalised packaging. I have used for 2 days and my skin feels hydrated and looks clear and healthy. Dispenser action is great a... See more

Rated 5 out of 5 stars
Invited

My skin feels unbelievably smooth and soft I have very sensitive skin but I have had no issues or irritation from this product. Definitely know how to personalise to each customers skin requirement... See more

Rated 5 out of 5 stars
Invited

I’m 41 and my skin has recently been very sensitive to all the serums I was using. I decided to try Renew + Me as it was just one product that did everything I needed it to. I ABSOLUTELY LOVE IT !!!... See more

Rated 5 out of 5 stars
Invited

Love my Renew+Me face cream, I can see a difference after just a week. My skin is sensitive so I was prepared I might have a reaction but it’s been perfect

Rated 5 out of 5 stars
Invited

Item received quickly I've been using cream about 3 weeks. Skin is looking slightly better but i will probably see more of a difference after a6 month or so

Rated 5 out of 5 stars
Invited

The company provided an online platform where I was able to air out what I think is wrong with my skin, up to what am allergic to. Also gave me a chance to take pictures of my face, so as to give t... See more

Rated 5 out of 5 stars
Invited

So far so good. Have been using for 2 weeks now and would say I’ve started to see an improvement in skin texture and brightness. I was struggling with clogged open pores which are starting to improve.... See more

Rated 5 out of 5 stars
Invited

It’s only been a few weeks but I’m already noticing the difference. My skin feels softer and much better condition. The customer service are also very helpful

Rated 5 out of 5 stars
Invited

Easy to provide details to get my bespoke prescription cream. It arrived within 48 hours. I love the measured amounts so I know I'm using the correct amount. I've been using the cream for 2 weeks, I... See more

Rated 5 out of 5 stars
Invited

I received my personalised prescription quite swiftly and was very impressed with the sustainable packaging. I have now been using for about a week and I am starting to see differences in the quality... See more

Rated 5 out of 5 stars
Invited

Delivery was super speedy, the product feels great on my skin, sinks in quickly and has definitely helped to improve my complexion a little already; after just a couple of weeks.

Rated 5 out of 5 stars
Invited

Been using for a month had a slight irritation to start with but once my skin adjusted it feels firmer, clearer and soft. Looking forward to seeing the benefits after longer use

Rated 5 out of 5 stars
Invited

12 days in and already a difference in my fine lines. My face looks fresh, pores less visible and my face is silky soft. Really pleased. I have been looking for an affordable alternative to Anew, this... See more

Rated 5 out of 5 stars
Invited

I really like it. It’s only 1 week I used my personalise Renew me and I can see the difference, the marks on my face going lighter and skin feels fuller and lighter.i really recommend Renew me it’s re... See more

Rated 5 out of 5 stars
Invited

Love this product, it goes really far and it's such a lovely, thick, creamy texture, it's not got the feel of a serum at all. I'd highly recommend it as it's also taylor made to your. Skin after an an... See more

Rated 5 out of 5 stars
Invited

Easy to order and set up subscription. They get you to tell them about your skin and take a couple of pictures of it in order to select the right treatment for your skin. I have only had mine for a co... See more

Rated 5 out of 5 stars
Invited

Wow wow wow that's how I feel about this product and service . Right from the consultation to the delivery to using the product has been brilliant. I love this cream ive only been using it a week and... See more

Rated 5 out of 5 stars
Invited

The whole process from doing the questionnaire to getting my first order was so quick and easy. It’s nice knowing that I have skincare that’s tailored for my skin only so I know that my skin is gettin... See more

Rated 5 out of 5 stars
Invited

The whole experience was so good. The process was easy yet detailed. my personalised product came quickly and I love that it has my name on it. I highly recommend and I’m excited to see the results... See more

Rated 2 out of 5 stars
Invited

I’m sorry guys, but this is not a good review. Within a day of starting the night cream I had a skin reaction. My condition flared up. It made my ear lobes itchy and swollen and was overall too harsh... See more

Company replied

Rated 5 out of 5 stars
Invited

Only a few weeks in but the difference in my skin is measurable Texture, luminosity and overall skin health is much improved

Rated 3 out of 5 stars
Invited

The twist action dispenser works every other dose, other times it gives too much, Also the cream is making me have dry itchy skin

Company replied

Rated 5 out of 5 stars
Invited

The cream always arrives on time and I like the fact its personalised with my name. Skin looks improved too.

Rated 5 out of 5 stars
Invited

Renew and me has been amazing! I noticed within 2 nights of use difference in my skin. Highly recommend.

Rated 5 out of 5 stars
Invited

I’m 5 days in to using this product and I can already see improvements in wrinkles I had well and truly accepted as part of the art work. Loving the product!!

Rated 5 out of 5 stars
Invited

The service has been great and the container is lovely.but ive only been using it for a week so its far to early to speak of benefits to my skin yet.

Rated 5 out of 5 stars
Invited

So far the cream seems to be making a difference to my Malasma and I’ve only been using it for a week. Skin overall also feels amazing

Rated 5 out of 5 stars
Invited

My prescription was dispatched quickly, I like the dispenser and can see a difference in the first month already!

Rated 5 out of 5 stars
Invited

Renew and me was an easy and great way to try products however the product itself left my skin very dry.

Rated 2 out of 5 stars
Invited

I have only been using the cream fur a few days and as yet have not noticed any difference

Company replied

Rated 5 out of 5 stars
Invited

Loved the fact that the product is tailored for your skin type and needs and the packaging is gorgeous. It’s only been a few weeks but I’ve already noticed my skin looks slightly plumper and smoother... See more

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Company details

  1. #207 of 240 best companies in Beauty product supplier
  2. #31 of 33 best companies in Online Prescription Medication Vendor
  3. #59 of 64 best companies in Skin care clinic

Written by the company

Midlife skin. It’s specific. Expert personalised prescription and cosmeceutical skincare designed by dermatologists to meet your every midlife skin need and reveal real results. Let us begin your online dermatological consultation at renewandme.com


Contact info

4.1

Great

TrustScore 4 out of 5

988 reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Glowing skin again

I have been using my treatment for a couple of weeks and already see my skin start to glow again. My experience has been hassle free. Renew + Me were quick to review my questionnaire and photos and promptly despatched my product.

11 October 2025
Rated 5 out of 5 stars
Invited

Easy website

Easy website, great communication through the process quick delivery times. Have been using the product for just over 2 weeks and receive compliments on a daily basis about my skin

11 October 2025
Rated 1 out of 5 stars
Invited

Been trying to cancel subscription…

Been trying to cancel subscription which the plan wasn’t made for me so Thts another reason I want to cancel tht subscription please

11 October 2025
Renew + Me logo

Reply from Renew + Me

Hi Tracy,

Thank you for letting us know. Our customer care team can look into this for you right away. Please could you drop them a quick message at hello@renewandme.com so we can resolve this for you as soon as possible.

Best wishes,
Renew + Me Support Team

Rated 5 out of 5 stars
Invited

Renew

Oh my goodness, this cream which has been allocated to my skin condition is amazing and working so well. I was a bit disappointed that it didn't cover my Rosia condition but hey ho less fine wrinkles at 60 years of age. Lets hope it continues at the price of £6.99. Thank you.

11 October 2025
Rated 1 out of 5 stars
Invited

Wouldn’t even give them one star I…

Wouldn’t even give them one star I signed up for this I received my first cream but have not received anything else even though they have still taken £24.99 out my account in September and October would not use this company

28 August 2025
Renew + Me logo

Reply from Renew + Me

Hi Louise,

We completely understand how frustrating this must be. Our customer care team can look into this right away - please drop them a quick message at hello@renewandme.com so we can resolve this for you as soon as possible.

Best wishes,
Renew + Me Support Team

Rated 3 out of 5 stars
Invited

a bit complicated to start it all off

To be honest, a bit complicated. And ongoing it looks like it might be quite expensive, but I’m still in my early stages. The cream that I have received for day, night and to wash with seems fine. I’ve not really noticed much difference in my skin yet though.

4 October 2025

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