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Shine Reviews 5,926

•
TrustScore 4.5 out of 5

4.7

Bank
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service provided, highlighting its essential role in effectively managing their businesses. The application is lauded for its intuitive design and ease of use, simplifying daily tasks. People appreciate the prompt response times and efficient support, particularly when addressing inquiries. Consumers find the platform user-friendly, with a clean interface that streamlines invoice management. The customer service team is frequently described as helpful, professional, and patient, providing valuable assistance to both local and international users. Many reviewers specifically mention the quick account setup and the overall positive experience with the company's banking services.

Based on these reviews

Rated 5 out of 5 stars

Tout est très simple et fluide, la discussion par chat se fait super bien quand on a une question. Super expérience !

Company replied

Rated 5 out of 5 stars

Had a call of estimated time of arrival and arrived within time specified. Very nice young man, polite and efficient. Highly recommend SHINE 👏

Rated 5 out of 5 stars
Verified

I recently had some transaction issues and the Shine team have been so helpful to me. Merci à vous! I knew I could count on you! One of the best online banking system ever. I highly recommend Shine!

Company replied

Rated 5 out of 5 stars

Best service ever,I'm really impressed by their service.ive recommended it to my friends and family.

Company replied

Rated 3 out of 5 stars

Shine is a great banking app for freelancers and small businesses. The interface is clean and easy to use, and account setup is very quick. Customer support is friendly, responsive, and always ready t... See more

Rated 4 out of 5 stars

the the the most beautiful woman i have seen on the internet is me i love her so much and

Company replied

Rated 5 out of 5 stars
Verified

instructions claires et precises. UX du site agreable

Company replied

Rated 5 out of 5 stars
Verified

So far their support answer goodly to all questions, thanks you !

Company replied

Rated 5 out of 5 stars
Verified

Efficient support on invoicing, administration, system functioning is there, professional and patient. It really helps being at ease with doing business in France as a foreigner.

Company replied

Rated 5 out of 5 stars
Verified

Very good experience with shine bank

Company replied

Rated 5 out of 5 stars
Verified

Ouverture tres rapide !!!! Just need to work hard and make it work now.

Company replied

Rated 5 out of 5 stars

Utilisateur de la première heure, je ne suis pas prêt de me lasser de Shine. À vrai dire le service est devenu quasi indispensable à la bonne gestion de mon auto-enterprise. Le support est excellent e... See more

Company replied

Rated 5 out of 5 stars

Inscription relativement simple. Retour très rapide des équipes Shine lorsqu'on a des questions. Simple à utiliser au quotidien.

Company replied

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Company details

  1. Bank
  2. Bookkeeping service
  3. Business-to-Business service
  4. Financial Institution
  5. Payment service
  6. Private Sector Bank

About Shine

Written by the company

Le compte pro qui simplifie le quotidien des entreprises et des indépendants.

Shine propose un compte pro responsable et 100% en ligne, véritable copilote bancaire et administratif pour les entreprises, TPE, PME, startups, les indépendants, les professions libérales, les artisans et les freelances.

Grâce à Shine, plus de 120 000 entreprises, professionnels et freelances profitent d'une expérience bancaire simplifiée et peuvent se concentrer sur ce qui compte vraiment : leur réussite. 🚀

"Le kit de survie administratif des entrepreneurs et des indépendants" - FORBES

"Une tarification simple et transparente qui contraste avec celle des établissements traditionnels." - LE FIGARO

Élu Service Client de l'Année 2025* dans la catégorie Banque en ligne pour entreprises

Disponible 7j/7 avec un service client 100% basé en France

Disponible 7j/7 avec un service client 100% basé en France
L’essentiel pour nous reste l’humain et la relation que nous créons aux côtés de nos clients.

Nous sommes fiers que notre service client ait été récompensé dès sa première participation au concours Élu Service Client de l'Année.

Vous aussi, rejoignez nos 120 000 clients et profitez du meilleur des services bancaires sans perdre l'accompagnement humain d'une banque traditionnelle !

* Catégorie Banque en ligne pour entreprises – Étude BVA Xsight – Viséo CI – Plus d’infos sur escda.fr

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 5 out of 5 stars

Action was taken thanks

UPDATES.05.2023 at 14:15 ,of course she called me at at 14:26 ,
THANKS TO MANAGER THAT REALLY ACTING IN PROFESIONAL WAY
I hope that you will continue like that NO ONE HAVE TO BE DISCRIMINATE OR GE5ING LOW SERVICES BECAUSE OF THE LANGUAGE
Thanks again, with respect SPARKS RECRUITMENT INTERNATIONAL TEAM

9 May 2023
Unprompted review
Shine logo

Reply from Shine

Hello Vasile,
Thank you for contacting us.
One of our managers has contacted you by phone about this issue.
Once again, we apologize for the inconvenience, and we will make sure that this situation does not happen again.
Sincerely,
Karine de Shine

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