Spotminders.  Reviews 1,627

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product's quality and user experience, highlighting its ease of use and seamless integration with their devices. Consumers appreciate the detailed product descriptions and the website's user-friendly design, which makes the ordering process straightforward. People also value the peace of mind the product provides, especially when traveling. The company's customer service and staff receive high praise. Reviewers consistently mention the prompt and helpful responses they receive when addressing queries or resolving issues. Consumers appreciate the staff's friendly and courteous manner, as well as their dedication to ensuring customer satisfaction. The efficient and effective support provided by the company contributes significantly to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

Received my products today hooryay! Thank you so much Ana and team for the amazing service! Spotminders really has a must-have product nowadays, especially with how fast technology is evolving. I lov... See more

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Rated 5 out of 5 stars

I have purchased Apple AirTags and while they serve their purpose, the design is not very wallet-friendly, causing my wallet to have a bump in it which I have put up with for years. But i saw Spotmind... See more

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Rated 5 out of 5 stars

The product itself was disappointing, as the sound level was extremely low, especially if the card was enclosed in a wallet, suitcase, etc. But Kate in customer service was very helpful to me in deali... See more

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Rated 5 out of 5 stars

I received my 1st card and I wasn’t able to turn the card on and sync it. I emailed Support and got an immediate reply back and asked if I could send a video turning on the card. They looked at the vi... See more

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Rated 5 out of 5 stars

I recently purchased the 2 plus 1 free tracking card bundle but had a query which was resolved by Carol. She was amazing to deal with and was friendly and courteous and the issue was resolved. I am no... See more

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Rated 5 out of 5 stars

To be honest, I didn’t expect too much from the customer support of a company whose products were advertised to me on Instagram. Too many bad experiences… However, I couldn’t be more happy how quickl... See more

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Rated 5 out of 5 stars

I've been in business for myself before. Often times I'll find a company or product that exceeds the normal expectations we all hope to encounter. Over the last couple days I've contacted spot in de... See more

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Rated 4 out of 5 stars

Andris, the customer service rep who was helping me was amazing. I wish I could say the same for SPOTMINDER’s rptransporters. I had two shipments fall intobla k holes and eventually threw in the tow... See more

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Rated 5 out of 5 stars

When my order was shipped it wasn't explained to me that it was coming in two packages, so when I only received half my order I emailed customer support. Ana was amazing in sorting out what was happe... See more

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Rated 5 out of 5 stars

Love the way that you made it look like just another card that we all use without thinking about so much these days. Blends in with all the others, but provides greater peace of mind should your walle... See more

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Rated 5 out of 5 stars

Marla made the experience exceptional. My Apple Pay had an old address and she worked so hard to ensure it was shipped to the correct address. She kept me informed at every step. It’s rare to see this... See more

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Rated 5 out of 5 stars

I accidentally ordered too many charging points and didn’t realize that any mag charger would work for the tracking cards. I was so frustrated and confused with my entire order that I sent an email an... See more

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Rated 5 out of 5 stars

I ordered in 5 Nov for a departure in early December. Movement seemed very slow when I started tracking my order. Marla from customer service was very helpful and understanding of my concerns and kep... See more

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Rated 5 out of 5 stars

Very good customer service which is very hard to find these days . As a senior I find all this stuff confusing sometimes . Forms automatically fill themselves in and it’s hard to change them . Living... See more

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Rated 5 out of 5 stars

Amazing customer service! I had incredibly helpful assistance from an associate named Carol. She was so polite and went out of her way to check on my order and help me with my questions. Very impres... See more

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Rated 5 out of 5 stars

These cards are so much easier to deal with and charge and they way outlast the Air Tags I had —- all of which I threw away. Changing batteries on the Air Tags before every trip (and they needed new... See more

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Rated 5 out of 5 stars

The website is easy to navigate and the item descriptions are detailed. I received emails keeping me apprised of my order and received a tracking number when the item shipped. The tracker card was exa... See more

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Rated 5 out of 5 stars

I recently purchased a few items through Spotminders and had a small issue with my order. Andris handled it brilliantly. Quick, friendly, and genuinely focused on solving the problem. It’s some of... See more

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Rated 5 out of 5 stars

When traveling there is so much to remember and the worst situation would be leaving your passport behind. With the passport tracking wallet, I never have to worry again. My husband and I both have th... See more

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Rated 5 out of 5 stars

Michelle was very quickly and warmly responsive when I wrote with a question about my delivery. She was very thorough in follow-through and in ensuring I knew I could turn to Spotminders with any que... See more

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Rated 5 out of 5 stars

I recently purchased several Spotminders products (tracking cards, a padlock and a passport cover). Cooecting the items with my iPhone was a pice of cake yet with the passport cover I had at first som... See more

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Rated 5 out of 5 stars

The sign of a good company is how they respond when something goes wrong. Marla made everything right immediately and proved that Spotminders is a great company to trust and do business with. I woul... See more

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Rated 5 out of 5 stars

I just stumbled on an ad for this device a few days ago and did a bit of digging. The reviews were predominantly positive, and I figured these would make great gifts, so I decided to check out their... See more

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Rated 5 out of 5 stars

I bought these for my whole team for the holidays. We provide homeless services throughout a large region and we needed a way to know where everyone is when they're in the field meeting with clients,... See more

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Rated 5 out of 5 stars

I’m leaving this review for Carol She helped me through my experience and was on point with her responsiveness and customer service. Thanks you so much Carol Crys.

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Rated 5 out of 5 stars

I had been looking at these for some time. They were a little pricey, but have so many advantages over AirTag that when they went on a special price I went for them. I'm glad I did. I have a bad habit... See more

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Rated 5 out of 5 stars

Fantastic communication and updates on delivery, speedy delivery. Beautiful packaging. An online company you can totally trust. My daughter and husband just had their luggage lost when travelling to M... See more

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Rated 5 out of 5 stars

I’d like to start by stating Spotminders makes a great product. I’ve had 3 of the Tracking Cards for a few months now. I’ve been really happy with them and decided to take advantage of the recent... See more

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Rated 5 out of 5 stars

Have 6 trackers. Locks, Cards and the key. Trying them all out on an adventure to New Zealand. All models have performed extremely well. 100% satisfied. Wait and buy on their special deals. I love the... See more

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Rated 5 out of 5 stars

Simply perfect! Slick and discreet, paired perfectly and finally, my old fashioned wallet is findable! Love it!! Got the bonus pack and am gifting the whole fam!

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Rated 5 out of 5 stars

Spotminder is awesome. Kate in customer service was a life saver. I thought my order was not being processed. I sent a note to customer service and within 24 hours Kate replied stating that she had fo... See more

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Rated 5 out of 5 stars

I am very impressed with the customer service given by Spotminders. I made a query which Carol answered almost straight away. I was able to solve my problem with little effort. Carol even made a promp... See more

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Rated 5 out of 5 stars

Received promptly and packaged well. Have charged but not yet used tham as they are Christmas gifts. Look forward to hearing that they are used and appreciated. 😊

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Rated 5 out of 5 stars

I was looking to take advantage of the Black Friday sales but needed split payments to make the purchase immediately. Carol not only replied immediately she solved my issue: first class service

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Rated 5 out of 5 stars

I had an issue with the product I received. and Carol was wonderful in getting it resolved. Customer service is the cornerstone of a companies business. Carol does your company well.

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Rated 3 out of 5 stars

This review would have been a one had it not been for Carol, their customer service person. She has gone above and beyond to guide me in getting my money refunded. I have no idea if the product is go... See more

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Rated 5 out of 5 stars

These guys are amazing, their customer service is just incredible, thanks Andris🙏🏻 … so fast to respond and order sorted in super fast time. Would highly recommend this company, and I mean highly!

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Rated 4 out of 5 stars

I had a problem in the 1st week using the card, which turned out to be a matter of my not understanding how the Apple "Find My” app works. I was periodically tracking my wife’s progress as she made a... See more

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Rated 5 out of 5 stars

This item is amazing. I had an air tag and had to keep changing the batteries and half the time didn’t work. No issues here and bought enough to go in our luggage to track when we travel. I also place... See more

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Rated 5 out of 5 stars

My issue was essentially one between brain and finger, but Raymond rapidly responded with good humour! Nice devices & a helpful company 👍

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Rated 5 out of 5 stars

Loved ordering these for Christmas presents and ordered both colors, can't wait to use them in the wallet and in luggage with family.

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Rated 5 out of 5 stars

Thankyou Andris For your help with consolidating my 2 orders into 1 to save on shipping & to not double up on delivery . Great work Spotminders / Andris 🤙🏻😉

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Rated 5 out of 5 stars

Thank you, Carol, for extremely supportive, understanding and kind service you provided to me. You made my day better😉

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Rated 5 out of 5 stars

Response was quick. The problem was handled and resolved. Marla was very helpful, and I felt that Spotminders was really focused on customer satisfaction.

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Rated 5 out of 5 stars

Excellent device! Functions as advertised and portable. My only critique is that it doesn’t fold flat.

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Rated 5 out of 5 stars

I was impressed with Marla’s quick response when I had a question about my order. She handled my situation with speed and accuracy! Thank you so much!

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Rated 5 out of 5 stars

Carol was spot on with my problem and getting my shipping concerns addressed. Spotminders does everything well.

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Rated 5 out of 5 stars

I made a mistake with my order and Carol at customer service was excellent. It was sorted, and so quickly. Really impressive customer service- friendly, effective and quickly responsive. Best customer... See more

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Rated 5 out of 5 stars

Easy to install. Charging station works great. Nice and thin and fits easily into my wallet

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Rated 5 out of 5 stars

Accidently found Spotminders when looking for another card I could track when travelling. Tried using a recommended competitor and had nothing but trouble setting up their card for tracking. (still... See more

Company replied

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Company details

  1. Electronics Company

Written by the company

Spotminders creates innovative, ultra-slim tracking solutions to help you effortlessly keep track of essentials like wallets and bags. Our cutting-edge Tracking Card offers reliable tracking without bulk, featuring Apple Find My compatibility, rechargeable batteries, and a lifetime guarantee. We prioritize quality, functionality, and data security, ensuring your privacy is always protected. Trusted by customers worldwide, Spotminders helps you stay organized and never lose what matters most!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Fits perfectly in a card slot

Fits perfectly in a card slot. Battery lasts a long time and works amazing with Apple’s find my app.

7 December 2025
Unprompted review
Spotminders.  logo

Reply from Spotminders.

Thank you for sharing this with us.

We’re glad to hear the slim design fits so well and that the long battery life and Find My integration are working exactly as intended.

Spotminders.

Rated 5 out of 5 stars

Great product

Great product! I like the follow up! I feel like the company will be there if I encounter a problem.

2 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re really glad to hear you’re enjoying the product, and it means a lot that the follow-up gave you confidence in our support. We’re always here if you ever need anything.

Spotminders.

Rated 5 out of 5 stars

I purchased this as a gift for my…

I purchased this as a gift for my boyfriend, and he was very happy with it. The quality and presentation exceeded expectations. Highly recommend Spotminders for thoughtful, well-made gifts.

7 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re delighted to hear your boyfriend loved the gift, and it’s wonderful that the quality and presentation exceeded your expectations. Thoughtful and well-made is exactly what we aim for.

Spotminders.

Rated 5 out of 5 stars

First Class company & customer service

Had previously ordered a tracking card, went for the deal to get 2. Was happy with the ease of setting up & the battery being rechargeable was a definite plus point over previously replacing battery all the time from a competitor. Quality made product nice & thin to easily slip into its place in a wallet. Now have 3 products, as decided to purchase the passport tracker. After a few issues, lost packaging and tracking of the post, Michelle intervened & was with me every step of the way -confirming the order, responding to queries, especially when a strange package arrived - mentioned it was a gift. Thank you Karl. Finally when the item arrived I was delighted with how well it was made - quality as good as the other products and less than 1 minute to set up. Can only give praise for Spotminders & Michelle -Thank you very much. Recommended products & customer service.

6 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re truly glad to hear how well the products have been working for you, and it’s wonderful that the rechargeable design and slim profile have made a real difference. Your patience through the delivery issues is greatly appreciated, and Michelle will be delighted to know how much her support meant along the way. We’re also happy the passport tracker arrived safely and set up in under a minute.

Spotminders.

Rated 5 out of 5 stars

Kate from support was very helpful in…

Kate from support was very helpful in canceling my order because I choosed the wrong product to purchase. She was very prompt.
Thanks
Gene

6 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re glad to hear Kate was able to help you quickly and get the order cancelled without any trouble. Your kind words mean a lot to the team.

Spotminders.

Rated 5 out of 5 stars

Michelle is an Asset

I ordered on November 22 and 29, and up until now I haven't received my first order. But Michelle was so helpful and kind when she found out about my frustrations and immediately refunded me the "express shipping" charge since, obviously, after two weeks it's no longer express. She rectified one problem and acted quickly that's why I'm giving her a 5 Star, although I cannot speak about the product since who knows when I'll receive them.

4 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re really glad Michelle was able to step in quickly and handle the shipping issue with care — she’ll be very happy to hear your kind words. We’re sorry your order hasn’t arrived yet, and we hope the delivery updates come through soon so you can finally try the product.

Spotminders.

Rated 5 out of 5 stars

Thank you for your follow up emails…

Thank you for your follow up emails Carol first time ordering online. I’ve had such good response.
The product has arrived. I’ll be settling down this weekend to turn it on and I’m sure it will be suitable for us over the next year or two as we travel. Thank you once again for your responsive follow up.

5 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re really pleased to hear how helpful Carol’s follow-up was, especially for your first online order. Glad the product arrived safely, and we hope it serves you well throughout your travels in the coming years.

Spotminders.

Rated 5 out of 5 stars

Pink is the Ultimate Disguise for any…

Pink is the Ultimate Disguise for any Security Measure so the Pink Card fits right in a Wallet full of other Cards and Disappears!
The Cordless Chargers have replaced my Other Cordless Chargers because the Spotminder Chargers Magnet Secures to the iPhone and AirPods Better than any other I've tried!

6 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re really glad the pink card blends perfectly into your wallet — discreet and practical is exactly what we aimed for. And it’s great to hear our chargers have become your go-to choice; the magnetic hold is one of our favourite features too.

Spotminders.

Rated 5 out of 5 stars

Great Support by Michelle clear answer…

Great Support by Michelle clear answer and fast

20 November 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re glad to hear Michelle was able to support you quickly with clear and helpful answers. That’s exactly the experience we want every customer to have.

Spotminders.

Rated 5 out of 5 stars

I had a question and a concern…

I had a question and a concern regarding my first order with Spotminders. Two good folks got back to me immediately, not to point out my oversight, but to alleviate any problems I may have. They didn't have to help, but they did. As a new customer ordering online from a company I had never done business with, I couldn't be more impressed or satisfied with the follow-up service and customer care. I look forward to receiving my Spotminders cards. Keep up the good work!!!

7 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re really glad the team could step in right away and make your first experience with us feel smooth and reassuring. Your trust means a lot, and we hope you’ll love the cards once they arrive.

Spotminders.

Rated 5 out of 5 stars

Excellent customer service

Carol was terrific in dealing with my various questions. Always polite & prompt in responding.

5 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re delighted to hear how well Carol supported you — prompt, polite service is exactly what we strive for every day.

Spotminders.

Rated 1 out of 5 stars

They just copied other brands and are…

They just copied other brands and are using a bunch of growth hacks on the website to instill urgency to buy.

Customer service is the worst and shipment is super slow. Quality also not great, cheap plastic card.

6 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing your feedback.

We’ve thoroughly checked and could not locate any order under your name or email. To review this properly, we’ve requested your order details through Trustpilot so you can release them.

For clarity, Spotminders designs and manufactures its own products and is fully MFi-certified by Apple. We do not resell or rebrand others’ items, and our team is always available to resolve genuine issues once we have the correct order information.

Spotminders.

Rated 5 out of 5 stars

After making an error with my order…

After making an error with my order Karl, Josh and Carol were so great helping me rectify my situation without hesitation. Their grace and professionalism gave me confidence to buy further products from their company.
Very grateful.

7 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re really glad Karl, Josh, and Carol could sort everything out smoothly for you. It’s wonderful to hear their support gave you the confidence to continue with us — we truly appreciate it.

Spotminders.

Rated 5 out of 5 stars

Simple and effective …

The card was so simple to activate and works very well ! simple and effective !

5 December 2025
Unprompted review
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Reply from Spotminders.

Thank you for sharing this with us.

We’re glad to hear the activation was effortless and that the card is working so well for you. Simple and effective is exactly what we aim for.

Spotminders.

Rated 5 out of 5 stars

Great product easy to use

Great product easy to use this is my third purchase. And What a great customer support received from Marla ! Quick and effective !

6 December 2025
Unprompted review
Spotminders.  logo

Reply from Spotminders.

Thank you for sharing this with us.

We’re delighted to hear the product has been working so well for you, and it’s wonderful to know Marla supported you quickly and effectively. We truly appreciate your continued trust.

Spotminders.

Rated 5 out of 5 stars

Note to iPhone users

Working great. Easy to set up. One tip -- For iPhone users -- shut down and restart your iPhone before setting up your spotminders devices. This isn't on the instruction sheet, but it is on their troubleshooting page..

2 December 2025
Unprompted review
Spotminders.  logo

Reply from Spotminders.

Thank you for sharing this with us.

Great to hear everything is working well and that setup was easy. Your tip about restarting the iPhone is spot on — it’s a simple step that really helps with pairing.

Spotminders.

Rated 5 out of 5 stars

I love how slim this is

I love how slim this is. It fits in my wallet perfectly. I recently dropped my wallet at a dog park and found it right away with my Spotminder tracker card.

6 December 2025
Unprompted review
Spotminders.  logo

Reply from Spotminders.

Thank you for sharing this with us.

We’re so glad the slim design works perfectly for you — and even happier to hear it helped you find your wallet right away. That’s exactly what it’s made for.

Spotminders.

Rated 5 out of 5 stars

Super easy to set up & fits anywhere &…

Super easy to set up & fits anywhere & everywhere. I had air pods but am ditching them for these! Great design & works exactly as stated. Great communication during shipping as well.

6 December 2025
Unprompted review
Spotminders.  logo

Reply from Spotminders.

Thank you for the lovely feedback.

Great to hear the setup was effortless and that the card fits so well into your daily routine. We’re especially glad it’s working exactly as expected and that the shipping updates helped along the way.

Spotminders.

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