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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness and friendliness of the staff. Many reviewers specifically mention the personal touch of hand-written notes included with their orders, which they found delightful. Consumers appreciate the smooth ordering process, quick delivery, and excellent packaging, ensuring products arrive in perfect condition. People are particularly impressed with the company's selection of products, often finding items in stock that are unavailable elsewhere. The ease of contacting customer service for advice and order modifications is also a recurring positive point. The company is highly recommended as a go-to source for product needs, with many reviewers stating they will continue to purchase from them in the future.

Based on these reviews

Rated 5 out of 5 stars

Ordered some Yeti items as a Birthday gift but the order didn’t turn up. I messaged these guys and they couldn’t have been more helpful, they got a replacement out to me in time. Fantastic customer se... See more

Rated 5 out of 5 stars
Verified

I have never ordered from this company before but all I can say is that it was excellent service from start to finish. Speedy delivery and well packaged. Loved the personalised note with the package... See more

Rated 5 out of 5 stars
Verified

and I couldn't be happier! The delivery was incredibly quick, and the price point offered fantastic value for such a high-quality product. This sidekick is excellent; its durable construction and magn... See more

Rated 5 out of 5 stars
Verified

Usual great service from Stones Boatyard. I've ordered Yeti products from them a few times now. Yeti products are always top class in my opinion. Stones Boatyard is an excellent distributor. Various s... See more

Company replied

Rated 5 out of 5 stars

I was on the hunt for the perfect colour Yeti, after being on holiday we tracked down Stones Boatyard and they did not disappoint! So many colours, so many sizes and styles and such lovely customer se... See more

Rated 5 out of 5 stars

Really quick delivery, great communication and one of they saved me as this was the only place I could find for a specific coloured yeti for a gift! So grateful.

Rated 5 out of 5 stars
Verified

Another great experience buying Yeti from Stones... Strong product set offered across the portfolio, items available and in stock, including the latest ones (when Yeti themselves don't have stock)....... See more

Company replied

Rated 5 out of 5 stars
Verified

I gave this wonderful company only one star which turned out to be a mis understanding on the website which had happened once before. A 10/20 ozs mug has the same lid size which it doesn't on my mug.... See more

Company replied

Rated 5 out of 5 stars

I ordered a few yeti products at approximately 1.40 pm on Friday and items were delivered by 2 pm next day Saturday , wonderful customer service . All items were packaged very well and excellent avail... See more

Company replied

Rated 4 out of 5 stars
Verified

Yeti buckets are very strong. Robust and Red The item arrived via DPD but first it was returned without being delivered. Then when it was delivered it was left at the wrong house, not in the place we... See more

Company replied

Rated 5 out of 5 stars

Love Yeti had my last one for several years. Upgraded the children’s bottles so upgraded my hotshot flask. Perfect and easy to navigate site. Products arrived well packaged the next day after ordering... See more

Company replied

Rated 5 out of 5 stars
Verified

Truly excellent company to deal with , Hannah was extremely helpful and guided me through exactly what I needed regarding a big green egg purchase , no hard sell with extra items etc and a fantast... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing selection...got the products I wanted (cherry blossom range) which weren't available on the Yeti site! Well packaged products and good customer service...thank you Kate for your help!

Company replied

Rated 5 out of 5 stars
Verified

They are always so helpful and really friendly. My purchase always arrived within a few days, perfectly wrapped.

Rated 5 out of 5 stars
Verified

Couldn't get colour the that I wanted for the cool box from Yeti direct and came across Stones Boatyard by chance. I'm so pleased I did, customer service from Hannah was way above and beyond and I can... See more

Company replied

Rated 5 out of 5 stars

Well theres a reason why Stones Boatyard have 1,000+ 5 star reviews. What an amazing company, beyond helpful and friendly. I will definitely be purchasing from them again!

Rated 5 out of 5 stars
Verified

Excellent products supported by First Class service, if you are looking to purchase anything Yeti I would look no further than Stones Boatyard

Rated 5 out of 5 stars

Ordering process was easy. Order arrived really quick, was packaged well and I loved the handwritten note, a lovely personal touch. Item I bought was on sale as well! Would highly recommend this compa... See more

Rated 5 out of 5 stars

I bought a Yeti water bottle and coffee cup for my partner’s birthday and they are perfect! The colour he wanted was sold out everywhere other than here, and for no extra price, and delivery was super... See more

Company replied

Rated 5 out of 5 stars
Verified

Yeti. Yes expensive but absolutely premium products. Slightly disappointed I couldn't get the crab colour but very happy with the blanket. Got used at the beach the following day and covered in... See more

Company replied

Rated 5 out of 5 stars

Never ordered from here before but parcel arrived in a couple days - competitive price and well wrapped! Nice postcard from the company with a message included - thank-you!

Company replied

Rated 5 out of 5 stars
Verified

Website was easy to use the product was a good price and I received it in good time will definitely use them again and I got a hand written note with my parcel which was definitely a great touch 10/10... See more

Rated 5 out of 5 stars
Verified

Always a pleasure to deal with. Great customer service. Thank be been preferentially buying from Stones Boatyard, over direct from yeti U.K., for nearly three years now. Highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

Applied for an emergency personnel discount code which was quickly supplied by Stones Boatyard by return email. I then ordered the Yeti Roadie 32 wheeled cool box which was supplied within the 24 hour... See more

Company replied

Rated 5 out of 5 stars
Verified

Great store, great variety of stock. Third time back. Really helpful when I reached out for customer support and I love the personal note in each delivery. Really nice positive touch when opening the... See more

Company replied

Rated 5 out of 5 stars
Verified

I contacted Stones Boatyard to make enquires about purchasing some more Yeti products to add to my collection form the range they offer. The staff replying to the emails were brilliant and compiled... See more

Company replied

Rated 5 out of 5 stars

Great experience with stones boatyard. First time ordering from them and the products came really quickly and were perfect! Thank you, my two little ones love their yeti bottles and we will definitely... See more

Company replied

Rated 5 out of 5 stars

Brilliant selection of Yeti products.. got a couple of things in the new cherry blossom range and they arrived well packaged and as advertised! Thanks Kate for your help with my order!

Rated 5 out of 5 stars
Verified

Bought my Green Egg from stones and have been adding to my accessories on numerous occasions from them always a brilliant service , Had a slight issue with my Eggniter failing but they exchanged st... See more

Company replied

Rated 5 out of 5 stars
Verified

Hi, I bought my EGG from Stones earlier this year and have subsequently bought some extra additional bits, they have been ever so helpful throughout the whole process. I would highly recommend 💯, a... See more

Company replied

Rated 5 out of 5 stars
Verified

Brought two cups from here on seperate occasions, very quick delivery and wonderful customer service. Love the hand written notes with both of my deliveries, will order again from here :), thank you.

Company replied

Rated 5 out of 5 stars
Verified

This little company is the best! A great range of products, but always with personal service. I always find my favourite Yeti products online and they’re always dispatched the same day.

Rated 5 out of 5 stars
Verified

I have used Stones Boatyard on numerous occasions now. They are always superb. The ordering process is smooth, the staff, incredibly helpful, with a little note in your package. Unlike Yeti themselves... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic, wonderful, friendly service. My ‘go to’ yeti shop. Nothing is too much trouble, so welcoming and always happy to help. Can’t praise the guys enough!!

Company replied

Rated 5 out of 5 stars
Redirected

Stones Boatyard never fails to impress with their outstanding service. I've made several purchases of Yeti products through them, and each time I'm reminded of the superior quality Yeti offers. Stones... See more

Company replied

Rated 5 out of 5 stars
Verified

The products are amazing, the personnel are professional, knowledgeable, very friendly and helpful. The follow-up to the sale is also really informative and helpful.

Rated 5 out of 5 stars

Only place that I could find Yeti 10oz mug in King Crab. Really quick delivery and finished with a hand written note which a nice personal touch

Company replied

Rated 5 out of 5 stars
Verified

Great service. Great knowledge of the Yeti products which helped me to decide on correct purchase. I would definitely use Stones again.

Rated 5 out of 5 stars
Verified

Great product, really well packaged, fast delivery and a lovely hand written note in the box. Smooth from placing the order to receiving the parcel.

Company replied

Rated 5 out of 5 stars
Verified

First class service from this fantastic company , why aren’t all companies as good as this they make everything such a smooth process I’ve bought numerous things from big green egg accessories and Ye... See more

Company replied

Rated 5 out of 5 stars
Verified

Great fast and friendly service as ever! Fantastic selection of YETI products. Thankyou again! 5*

Rated 5 out of 5 stars
Verified

Thank you for telephone call. I have now found the email and printed it out for a Christmas present. Thank you for your patience and getting back to me so promptly.

Company replied

Rated 5 out of 5 stars

I've learned to order my Yeti products through Stones Boatyard instead of going direct. Their service is superior in every way—smooth ordering, incredibly helpful staff, a lovely personal note, and mo... See more

Company replied

Rated 5 out of 5 stars
Verified

I order a Yeti hoodie from Stone Boatyard online and not only was I delighted with the quality of the hoodie but also the quickness of delivery and packaging and what a lovely personal touch to receiv... See more

Rated 5 out of 5 stars
Verified

Great service It is good to see everything in the shop. We will be buying from you again. Thanks for spending time with us.

Rated 5 out of 5 stars
Verified

As always great service and great product

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Company details

  1. #3 of 99 best companies in Outdoor clothing and equipment shop
  2. #1 of 7 best companies in Grill
  3. #1 of 14 best companies in BBQ Area
  4. #1 of 36 best companies in Barbecue Shop
  5. #3 of 247 best companies in Homewares Shop
  6. #1 of 2 best companies in Cooler Supplier

Written by the company

At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great shop

Bought yeti products from here before very nice laid out website lots to choose from and well priced super quick delivery time well packaged items are flawless definitely recommend buying from them il will be buying again soon

4 December 2025
Rated 5 out of 5 stars
Verified

Stones Boatyard are great

Stones Boatyard are great.
They are lovely people and their customer service is exceptional.
We popped in a couple of years ago to pick up some yeti drinkware and they were really helpful then.
Ordered online this time and the delivery arrived swiftly with a lovely Christmas card and a note.
Thank you Kate.

2 December 2025
Rated 5 out of 5 stars
Verified

Site very easy to navigate

Site very easy to navigate. Yeti 1.9 purchased as a present my husband loves it, excellent price compared to other companies. Will definitely be back shopping with Stones Boatyard in the future. Would recommend to family and friends.

2 December 2025
Rated 5 out of 5 stars
Verified

Highly recommend …

I have never ordered from this company before but all I can say is that it was excellent service from start to finish. Speedy delivery and well packaged. Loved the personalised note with the package as well.
Would definitely use them again.

1 December 2025
Rated 5 out of 5 stars

Ordered some Yeti items as a Birthday…

Ordered some Yeti items as a Birthday gift but the order didn’t turn up. I messaged these guys and they couldn’t have been more helpful, they got a replacement out to me in time. Fantastic customer service, will use again and would happily recommend.

3 December 2025
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