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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting the staff's friendliness, knowledge, and helpfulness. Consumers appreciate the personal touch, often mentioning the handwritten notes included with their orders. People are impressed with the prompt delivery service and the careful packaging of items. The ease of ordering and the wide selection of products, including those not readily available elsewhere, also contribute to the positive experiences. The quality of the products consistently meets or exceeds expectations.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great service delivery prompt, with a hand written thank you note and a couple of treats thrown in. Will definitely be shopping here more often.

Rated 5 out of 5 stars
Verified

Site very easy to navigate. Yeti 1.9 purchased as a present my husband loves it, excellent price compared to other companies. Will definitely be back shopping with Stones Boatyard in the future. Wo... See more

Rated 5 out of 5 stars

Ordered some Yeti items as a Birthday gift but the order didn’t turn up. I messaged these guys and they couldn’t have been more helpful, they got a replacement out to me in time. Fantastic customer se... See more

Rated 5 out of 5 stars

I was on the hunt for the perfect colour Yeti, after being on holiday we tracked down Stones Boatyard and they did not disappoint! So many colours, so many sizes and styles and such lovely customer se... See more

Rated 5 out of 5 stars
Verified

Great customer service. Great packaging and a nice touch with the personalised card and chocs. Will definitely be ordering again from you. What a great company

Rated 5 out of 5 stars
Verified

Prompt delivery and very sweetly the package included a couple of chocolates and a hand-written message which was unexpected - a really nice touch. Thank you.

Rated 5 out of 5 stars
Verified

Stones Boatyard are great. They are lovely people and their customer service is exceptional. We popped in a couple of years ago to pick up some yeti drinkware and they were really helpful then.... See more

Rated 5 out of 5 stars
Verified

Usual great service from Stones Boatyard. I've ordered Yeti products from them a few times now. Yeti products are always top class in my opinion. Stones Boatyard is an excellent distributor. Various s... See more

Company replied

Rated 5 out of 5 stars
Verified

Hannah went above and beyond to sort out my order. This is the 3rd time I have purchased Yeti products from SB and I’ve had excellent customer service every time.

Rated 5 out of 5 stars
Verified

I have never ordered from this company before but all I can say is that it was excellent service from start to finish. Speedy delivery and well packaged. Loved the personalised note with the package... See more

Rated 5 out of 5 stars
Verified

Fantastic customer service as always. I have had many orders from Stones and they are always first class. Great products and fast delivery. My go to always.

Rated 5 out of 5 stars
Verified

and I couldn't be happier! The delivery was incredibly quick, and the price point offered fantastic value for such a high-quality product. This sidekick is excellent; its durable construction and magn... See more

Rated 5 out of 5 stars
Verified

A brilliant company thank you. Really quick delivery, well packaged and a lovely little note inside. Highly recommend.

Rated 5 out of 5 stars
Verified

<3 Stones Boatyard. My go to Yeti dealer! Service is always fantastic! Thank you Kate and Hannah! Happy Christmas

Rated 5 out of 5 stars
Verified

Website and ordering straight forward. It arrived promptly and packaged well! Will definitely use this company again.

Rated 5 out of 5 stars
Verified

Another great experience buying Yeti from Stones... Strong product set offered across the portfolio, items available and in stock, including the latest ones (when Yeti themselves don't have stock)....... See more

Company replied

Rated 5 out of 5 stars
Verified

Purchased yeti products for my husband. Items arrived very quickly. Really impressed including a card and a few choccys lovely touch.. thank u i will purchase again

Rated 5 out of 5 stars
Verified

I gave this wonderful company only one star which turned out to be a mis understanding on the website which had happened once before. A 10/20 ozs mug has the same lid size which it doesn't on my mug.... See more

Company replied

Rated 5 out of 5 stars

I ordered a few yeti products at approximately 1.40 pm on Friday and items were delivered by 2 pm next day Saturday , wonderful customer service . All items were packaged very well and excellent avail... See more

Company replied

Rated 5 out of 5 stars

Really quick delivery, great communication and one of they saved me as this was the only place I could find for a specific coloured yeti for a gift! So grateful.

Rated 5 out of 5 stars
Verified

Bought yeti products from here before very nice laid out website lots to choose from and well priced super quick delivery time well packaged items are flawless definitely recommend buying from them il... See more

Rated 5 out of 5 stars
Verified

Great Service. Bought Yeti as present but delivery box has Yeti printed on the delivery box so spoilt the suprise a bit.

Rated 4 out of 5 stars
Verified

Yeti buckets are very strong. Robust and Red The item arrived via DPD but first it was returned without being delivered. Then when it was delivered it was left at the wrong house, not in the place we... See more

Company replied

Rated 5 out of 5 stars

Well theres a reason why Stones Boatyard have 1,000+ 5 star reviews. What an amazing company, beyond helpful and friendly. I will definitely be purchasing from them again!

Rated 5 out of 5 stars
Verified

Amazing selection...got the products I wanted (cherry blossom range) which weren't available on the Yeti site! Well packaged products and good customer service...thank you Kate for your help!

Company replied

Rated 5 out of 5 stars

Ordering process was easy. Order arrived really quick, was packaged well and I loved the handwritten note, a lovely personal touch. Item I bought was on sale as well! Would highly recommend this compa... See more

Rated 5 out of 5 stars
Verified

Always a pleasure to deal with. Great customer service. Thank be been preferentially buying from Stones Boatyard, over direct from yeti U.K., for nearly three years now. Highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

Great store, great variety of stock. Third time back. Really helpful when I reached out for customer support and I love the personal note in each delivery. Really nice positive touch when opening the... See more

Company replied

Rated 5 out of 5 stars

Never ordered from here before but parcel arrived in a couple days - competitive price and well wrapped! Nice postcard from the company with a message included - thank-you!

Company replied

Rated 5 out of 5 stars
Verified

They are always so helpful and really friendly. My purchase always arrived within a few days, perfectly wrapped.

Rated 5 out of 5 stars
Verified

Excellent products supported by First Class service, if you are looking to purchase anything Yeti I would look no further than Stones Boatyard

Rated 5 out of 5 stars

Brilliant selection of Yeti products.. got a couple of things in the new cherry blossom range and they arrived well packaged and as advertised! Thanks Kate for your help with my order!

Rated 5 out of 5 stars
Verified

Website was easy to use the product was a good price and I received it in good time will definitely use them again and I got a hand written note with my parcel which was definitely a great touch 10/10... See more

Rated 5 out of 5 stars
Verified

Brought two cups from here on seperate occasions, very quick delivery and wonderful customer service. Love the hand written notes with both of my deliveries, will order again from here :), thank you.

Company replied

Rated 5 out of 5 stars
Verified

This little company is the best! A great range of products, but always with personal service. I always find my favourite Yeti products online and they’re always dispatched the same day.

Rated 5 out of 5 stars

Delivery was good and product was what we ordered. Also a nice thank you in the parcel. Would definitely reccomend.

Rated 5 out of 5 stars
Redirected

Stones Boatyard never fails to impress with their outstanding service. I've made several purchases of Yeti products through them, and each time I'm reminded of the superior quality Yeti offers. Stones... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service. Great knowledge of the Yeti products which helped me to decide on correct purchase. I would definitely use Stones again.

Rated 5 out of 5 stars
Verified

The products are amazing, the personnel are professional, knowledgeable, very friendly and helpful. The follow-up to the sale is also really informative and helpful.

Rated 5 out of 5 stars
Verified

Thank you for telephone call. I have now found the email and printed it out for a Christmas present. Thank you for your patience and getting back to me so promptly.

Company replied

Rated 5 out of 5 stars
Verified

Great service on time and correct goods. Can’t fault this company. Well done 👏

Rated 5 out of 5 stars
Verified

Quick delivery. Item as described. Loved the sweets in the box too!

Rated 5 out of 5 stars
Verified

Personal touches make a difference- great product and delivery

Rated 5 out of 5 stars
Verified

Fast service with a nice note and token inside

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Company details

  1. #3 of 98 best companies in Outdoor clothing and equipment shop
  2. #1 of 7 best companies in Grill
  3. #1 of 14 best companies in BBQ Area
  4. #1 of 36 best companies in Barbecue Shop
  5. #3 of 244 best companies in Homewares Shop
  6. #1 of 2 best companies in Cooler Supplier

Written by the company

At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I couldn't be happier

and I couldn't be happier! The delivery was incredibly quick, and the price point offered fantastic value for such a high-quality product. This sidekick is excellent; its durable construction and magnetic closure are game-changers for keeping essentials dry and secure on the go. The size is perfect for everything from tools to tech. It has exceeded my expectations and is the perfect accessory for my outdoor adventures. Highly recommended!

26 November 2025
Rated 5 out of 5 stars
Verified

Received and printed gift card

Thank you for telephone call. I have now found the email and printed it out for a Christmas present.

Thank you for your patience and getting back to me so promptly.

15 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Hello Fiona,
We're really sorry to hear about this issue - this is the first that we have heard about this. Since receiving this review, I have tried to reach out to you via phone and email but have not had a response. Your e-gift card is automatically emailed on order - occasionally these emails can land in the junk or spam folder, so please have a quick look or we can double check that we have the correct email for you.
If you still can’t find it, please get in touch and we can resolve this as soon as possible.
Best wishes,
Kate

Rated 4 out of 5 stars
Verified

Good Yeti buckets but delivery not perfect…

Yeti buckets are very strong. Robust and Red The item arrived via DPD but first it was returned without being delivered. Then when it was delivered it was left at the wrong house, not in the place we indicated.

24 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you for your review about the YETI buckets, we’re really glad to hear you’re happy with the product’s strength and build quality.

We’re sorry the delivery didn’t go as smoothly as it should have. We tracked your order closely and did everything we could on our side to keep it moving, but we completely understand how frustrating it is when a parcel isn’t delivered as expected. Your feedback is really valuable, and we’ll continue working with our courier partners to help ensure a more reliable experience.
If there’s anything else we can help with, please don’t hesitate to reach out. Thank you again for your order and for taking the time to leave a review.

Rated 5 out of 5 stars
Verified

A trouble free experience

Had the item I wanted in stock, and it was delivered very quickly. Price was excellent.

19 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

We thank you for your 5 star review and hope to help again soon!

Rated 5 out of 5 stars
Verified

Speedy ordering and delivery

Speedy ordering and delivery, kept informed with order progress .

18 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thanks for taking the time to leave us a review! Its much appreciated.

Rated 5 out of 5 stars
Redirected

Stones Boatyard never fails to impress…

Stones Boatyard never fails to impress with their outstanding service. I've made several purchases of Yeti products through them, and each time I'm reminded of the superior quality Yeti offers. Stones Boatyard stands out as a fantastic supplier, providing multiple secure payment options, quick shipping, and excellent communication throughout the process.

22 November 2025
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had consistently great experiences with us and that your YETI purchases have met your expectations. Providing secure payment options, fast shipping, and clear communication are all top priorities for us, so it’s wonderful to know they’ve made a difference.

We truly appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

A great store that I’ve bought few few…

A great store that I’ve bought few few yeti things from. Quick delivery and well packaged.

17 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve happy with our service.
We truly appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Usual great service from Stones…

Usual great service from Stones Boatyard. I've ordered Yeti products from them a few times now. Yeti products are always top class in my opinion. Stones Boatyard is an excellent distributor. Various safe ways to pay, fast despatch and updates and superb communication.

17 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your fantastic review!
We truly appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Amazing Yeti selection...

Amazing selection...got the products I wanted (cherry blossom range) which weren't available on the Yeti site! Well packaged products and good customer service...thank you Kate for your help!

10 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your fantastic review! We LOVE Cherry Blossom too!
We truly appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars

Would order again!

Never ordered from here before but parcel arrived in a couple days - competitive price and well wrapped! Nice postcard from the company with a message included - thank-you!

19 November 2025
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your fantastic review!
We truly appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Great product and great customer service

I order a Yeti hoodie from Stone Boatyard online and not only was I delighted with the quality of the hoodie but also the quickness of delivery and packaging and what a lovely personal touch to receive a hand written card from them, what a great company to deal with.

13 November 2025
Rated 5 out of 5 stars
Verified

Great service

Great service. Great knowledge of the Yeti products which helped me to decide on correct purchase. I would definitely use Stones again.

13 November 2025
Rated 5 out of 5 stars

Amazing experience with excellent customer service.

I was on the hunt for the perfect colour Yeti, after being on holiday we tracked down Stones Boatyard and they did not disappoint! So many colours, so many sizes and styles and such lovely customer service. There wasn’t any pressure whilst we were looking, the customer service was brilliant and the prices were on point. Even more thrilled to see they’ve got an online website which I will definitely use in the future! Couldn’t recommend them enough!

5 September 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I gave this wonderful company only one…

I gave this wonderful company only one star which turned out to be a mis understanding on the website which had happened once before. A 10/20 ozs mug has the same lid size which it doesn't on my mug. It turns out that my mug is classed as a wine tumbler and has a smaller rim size. once we understood the problem the company replaced the size I needed with two lids and a free gift of another mug. this has now also been changed on the website to distinguish the difference between a mug and beaker. Full marks for customer service. What a pleasant change.

6 November 2025
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thanks for your update Teresa, I am glad we could sort it for you.

Rated 5 out of 5 stars

Easy ordering process!

Ordering process was easy. Order arrived really quick, was packaged well and I loved the handwritten note, a lovely personal touch. Item I bought was on sale as well! Would highly recommend this company.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing company!

Well theres a reason why Stones Boatyard have 1,000+ 5 star reviews. What an amazing company, beyond helpful and friendly.

I will definitely be purchasing from them again!

12 November 2025
Unprompted review

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