Speed of response and understanding of issue. Clear information on process, next day collection and acknowledgement of tool arrival at the repair centre. Return of REPLACEMENT in Five working days.... See more
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About Ryobi
Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!
Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.
Our mission
Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.
Suite A, Second Floor, Marlow International, Parkway, SL7 1YL, Marlow, United Kingdom
Replied to 99% of negative reviews
Typically replies within 1 week
Good quality tools fast a reliable service will definitely do business with again *****
I received my hedgecutters within 2 days and immediately put them to use.Easy to assemble and make a big difference.
The tree pruner I received was fine. Never having used anything with a chain before I was unsure how to set it up and use it and the instruction leaflet was hopeless. I got most of my information from YouTube. Please put a comprehensive (Setting up a Pruner for Dummies!) leaflet in with items in future for novices like me.
Excellent offer. Bought new battery & drill to replace similar Ryobi one from 10 years ago as the chuck had started to wear and didn't hold as well as it did. New one has much better chuck, so hopefully good again for another 10 years. New battery is good as higher power storage - although ones from 10 years ago are still going strong. All round great kit that lasts well.
Very happy with whole process from ordering to delivery and informed of each step.
Excellent product offered at a realistic price and a huge variety of portable tools all using the same battery, what is not to like.!
As a retired building manager/ joiner . Now a very keen wood turner . Which I had had the kit while on the job as the quality of the product shines out.
I have ordered a number of tools and all have been delivered very quickly, and work very well. Hedge cutter and extention arm, pruning chain saw, belt sander and drill all in full use. Extra battery great for swapping on big jobs.
The hedge trimmer is light to handle and cuts well8
My order was placed by telephone and the staff were very helpful.
This product works better than I thought it would. Cleans floors effortlessly.Whish I'd bought one years ago.
I have used Ryobi 18 volt tools for many years and never had a problem. Very good value and good quality tools.
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