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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products, highlighting their effectiveness and quality. Many consumers have reported positive impacts on their health and well-being after using the products. The ease of ordering and the speed of delivery are also frequently praised. Consumers consistently commend the company's staff for their helpfulness and knowledge. The responsiveness of the team in addressing queries and resolving issues is a recurring positive point. Several reviewers specifically mentioned the excellent customer service they received, with staff members going above and beyond to ensure satisfaction.

Based on these reviews

Rated 4 out of 5 stars
Verified

Updated review: customer service was 5 stars after my initial review of 1 star. They got ahold of me so quickly and replaced my order and have a great sale going on right now too. ALWAYS double chec... See more

Company replied

Rated 4 out of 5 stars
Verified

Reliably and customer service are tops. There are auto generated messages that sometimes can be confusing. The latest example is I sent a message regarding a missing order ( since resolved) and receiv... See more

Rated 4 out of 5 stars
Verified

I had some complications with my order, so I contacted Jake. He found the problem and worked it out. Sent me a gift card for the inconvenience.

Rated 4 out of 5 stars

The service offers solid guidance on fitness and nutrition, with knowledgeable staff who genuinely care. I appreciated the personalized approach, though there’s room for improvement in response times... See more

Rated 5 out of 5 stars
Verified

Jake and USA Medical are amazing! I have been personally helped with my dosage, and the product that I’m loving is CBG/CBD oil. One of my orders was lost in transit, and Jake sent me a replacement as... See more

Rated 5 out of 5 stars
Verified

Super easy to order what i need. Great specials that save me some money. Product quality is never in question, and it WORKS! 8 years and my Phsoriatic arthritis has been kept at bay, not mention overa... See more

Rated 5 out of 5 stars
Verified

Super easy to order and got a great deal but one get one free. Thought it was really cool how easy it was to track the package because they would update me via email every step of the way. The produc... See more

Rated 5 out of 5 stars
Verified

Jake is always so accommodating there have been times when I missed a cell by a day and he honored it for me. He is just such a wonderful soul. I feel like he’s a friend even though I don’t know I’m I... See more

Rated 5 out of 5 stars
Verified

There was an issue with my order delivery. Basically it wasn’t delivered and when I got a hold of someone there was a replacement order out to me within 2 days!

Rated 5 out of 5 stars
Verified

I use the 1000mg of cbd that has helped when I was getting panic attacks at work. I decided to finally try some for my fur baby that is terrified of fireworks, he took the 500mg and it worked so well.... See more

Rated 5 out of 5 stars
Verified

I have been using USA medical for many items for a couple years, I have always had the best results and Jake has been there every time I have a question. I place a order and I know there will be no p... See more

Rated 5 out of 5 stars
Verified

this product has changed my life. My anxiety was at an all time high, and it’s not even like i feel a weird feeling when taking this product, i just feel more like myself without all the extra anxiety... See more

Rated 5 out of 5 stars
Verified

Every time I order it’s always prompt. This time the order was short but didn’t have an issue replacing the order. It assume dealing with a company that takes care of you.

Rated 5 out of 5 stars
Verified

Jake was great with explaining everything thoroughly and why each supplement he recommended was beneficial! I have been taking them for over a month now and have already noticed a difference! I defini... See more

Rated 5 out of 5 stars
Verified

I like these Supplements because they are not filled with Useless Fillers. They are easy to open in case I want to add the Contents to my Homemade Nutritional Drink. Thank You for a Product I can Trus... See more

Rated 5 out of 5 stars
Verified

The best magnesium supplement I have ever taken. Did my research and settled on this product. I have already given some of it out to friends to try.

Rated 5 out of 5 stars
Verified

I bought the three pack of CBD for my pet. It makes such a difference! Jake is always responsive and make sure that orders get filled promptly. I never have an issue.

Rated 5 out of 5 stars
Verified

USA Medical has superior products as well as customer service and support! I’ve been using USA Medical products for almost a year and my health has improved tremendously!

Rated 5 out of 5 stars
Verified

Wonderful Company to do business with. Jake is a great resource and I highly recommend his supplements

Rated 5 out of 5 stars
Verified

The CBG is what all the reviews said it was. It does work wonderfully

Rated 5 out of 5 stars
Verified

Great product, timely shipment, good correspondence with tracking information, etc.

Rated 5 out of 5 stars
Verified

Quick response, product as ordered. And the Cbd sleep gels work great!

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Company details

  1. Vitamin & Supplements Shop
  2. Beauty product supplier
  3. Fitness and nutrition
  4. Hair product shop
  5. Herbal Medicine Shop
  6. Weight-Loss Service

Written by the company

USA Medical is your lab-certified partner for organic supplements. At USA Medical, we expertly combine the power of science & nature in our organic CBD Oil and CBG Oil products. Experience deeper sleep, more energy, and total relief from the best that nature offers you at USA Medical!


Contact info

4.2

Great

TrustScore 4 out of 5

397 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Miracle workers!!!!

I use the 1000mg of cbd that has helped when I was getting panic attacks at work. I decided to finally try some for my fur baby that is terrified of fireworks, he took the 500mg and it worked so well. I had a prescription from the vet for his seperation anxiety and that didn't even help. I'm glad I found something that works for the both of us. Thank you!

5 July 2025
Rated 5 out of 5 stars
Verified

Jake is always so accommodating there…

Jake is always so accommodating there have been times when I missed a cell by a day and he honored it for me. He is just such a wonderful soul. I feel like he’s a friend even though I don’t know I’m I’ve never met him. We’ve just texted a few times. I am so grateful I found his products and I couldn’t live without the magnesium glycinate

21 June 2025
Rated 5 out of 5 stars
Verified

Super easy to order and got a great…

Super easy to order and got a great deal but one get one free. Thought it was really cool how easy it was to track the package because they would update me via email every step of the way. The product itself is top notch. I use it for anxiety and it’s really helped a significant amount. I’m glad I can take this more natural route than going with some prescription medication.

27 June 2025
Rated 5 out of 5 stars
Verified

I have been using USA medical for many…

I have been using USA medical for many items for a couple years, I have always had the best results and Jake has been there every time I have a question. I place a order and I know there will be no problem. I look forward to being a USA Medical user for many more years.

27 May 2025
Rated 4 out of 5 stars
Verified

Reliably and customer service are tops

Reliably and customer service are tops. There are auto generated messages that sometimes can be confusing. The latest example is I sent a message regarding a missing order ( since resolved) and received a “thanks for your order” message.

19 April 2025
Rated 5 out of 5 stars
Verified

A Great Experience

Jake was great with explaining everything thoroughly and why each supplement he recommended was beneficial! I have been taking them for over a month now and have already noticed a difference! I definitely recommend USA Medical!

4 January 2025

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