Beer52 Reviews 92,393

Very friendly and helpful Cust services team. Able to aleviate my concerns and helped me go through differnt options to find which one best suited me in relation to my memebership. Furst samplke box a... See more

I never leave reviews but always read them. I ordered my partner the advent calendar as he's just started drinking IPA beers and ended up getting a subscription which I usually end up forgetting t... See more

Beer52 is a great concept and you get to try beers from all round the world that you wouldn't normally come across. The monthly boxes are slightly pricey in that there are often a couple of beer t... See more

I rang up today to make some enquiries, and may i say what an absolute legend Jordan Thomson is - This is by far the best customer service I may have ever experienced. Jordan is an absolute credit to... See more

I got a free sample, I had to pay for postage. There was a mix of beers and an opportunity to upgrade. I have been diagnosed with some medical issues that mean no alcohol for now. I tried to c... See more

I received a promo code from work to try out a case of beer for free, and the next one for half price, which was a great offer. The selection of beers is amazing and is actually quite nice to know th... See more

I joined just for a promotional offer to try the beer with friends at Xmas Im on medication so I cant have alcohol so I cancelled after the the promotional offer. You have to ring a number to ca... See more

'Signed up' to Beer 52 via my Vodafone Rewards, 8 beers and all I had to do was pay for delivery (£6.95) so was a no brainer really. Beers nicely packaged, arrived in great time, so if it was my thing... See more

Such a great idea overall for yourself or as a gift and had a pleasant experience. Bought as a gift for my dad but he wasn’t a fan of pale ale (he’s more of a lager guy) and spoke to Julie about my ca... See more

Probably as quite a few other people, I also didn't realise this was a subscription! My other half pointed it out, as he'd been through this before. I called and spoke to Steven, who was very friendly... See more

I've had the pleasure of discussing my account would Kerion today. What a gent, customer service always goes along way when your talking to a business. Only downside his a man utd fan. Keep up... See more

Received free beer pack as introductory offer. Did not realise this would create an automatic subscription. This was cancelled fine by e-mail. I do think that given the pre-questions I should have bee... See more

My contact was Oliver and his telephone manner was first class, relaxed and straight to the point. We had a brief conversation ( where was I calling from), I then politely told him of my int... See more

Steven was a delight to talk to on the phone today. He was very helpful and friendly, and explained my current membership options clearly. He also went the extra mile by putting in extra work to make... See more

Good selection and the offers are decent. However, they make it extremely difficult to cancel your subscription. After clicking through about 5 webpages (which included giving your reasons for cancell... See more

Would highly recommend both the products and the service! Very positive experience with nothing else to add other than a shout out to the lovely guy Jack Mc I spoke with today on the phone, what a cre... See more

I signed up for beer 52 using a free voucher, I don't drink beer but I thought it would be good for a Christmas present and it did not disappoint. The beers are very well presented and the snacks were... See more

Perry was polite, helpful and friendly. I called to cancel the subscription and while pointing out some current offers which may have been of interest, he wasn't pushy in any way. The introductory ca... See more

Hayley was friendly and professional without sounding like a corporate robot. She came across as someone who not only enjoys her job but is good at it too. I didn't feel pressured in anyway.

Malavika was great - very helpful and understanding of my need to cancel, made me aware of what I still had on my account but didn't push me too hard or make me feel guilty for leaving. Great experie... See more

Highly recommend 💯 the box received was very well presented with exclusive beers inc. snacks, made a really nice gift. I highly recommend this company as the customer service is excellent and the off... See more

Person I spoke to was really helpful and actually convinced me to stay 1 more month but after that I really will have to cancel as it was initially a gift and I myself don't drink alcohol. So good sal... See more

The Whiskey itself is incredible the packaging the amount you get for your money too. I purchased this as a treat to my partner as he loves whiskey and after two bottles he has now taken over the subs... See more

I got a Beer52 and Wine52 offer through NinjaShark and my beer and wine got delivered very quickly and it was a really nice range, which I'm saving for Christmas. Decided my funds were too short... See more

My delivery came quickly and was fab. I was disappointed not to be able to cancel my subscription online...you follow all the procedure only to find out you still have to call them up. This seems li... See more

Great customer service. The selection of beers was very interesting and all good prices but unfortunately made me decide that I'm not a fan of craft beers. The flavours varied but a lot reminded me of... See more

I have cancelled my subscription to BEER52 and it was an easy process. The gentleman on the end of the phone was very pleasant and polite and understood my reason for cancelling. I had not drunk be... See more

Give four stars for the beer, but the cancelation of the subscription cannot be done online and you need to call them, its easy to sign up but not so easy to cancel should you need to. I got Nik on t... See more

Great customer service! No pressure at all from him to do anything other than what I phoned in for. He was very appreciative of my kind manner, which makes me think most people are rude.

Extremely friendly and polite. Never questioned why I wanted to cancel my subscription but was very empathetic. Didn't try to get me to change my mind but made it easy for me to stop - which I reall... See more

Excellent box of beers arrived with lots of further information to be had. I was dealt without any judgements and a smooth transaction was in place. The two customer care gents Nish and Leyton was v... See more

I signed up for starter pack not realising it was a subscription service . received my beers less than 24 hours .however I wanted to cancel straight away . Got InTouch with customer service through th... See more

I was a subscriber to the bottle of whisky per month and every bottle was absolutely wonderful, i found every bottle to be top notch. When I had to cancel as I found it a little too pricey I spoke wit... See more

I had to phone wine 52 today to sadly cancel my subscription despite the wines being lovely. I spoke to Jilly and I have to honestly say that it's the best part of my day so far. (It's not been a grea... See more

Solid customer service. Rang up to cancel and I know they drive hard to keep you, but offered very reasonable alternative options without being overly pushy. Friendly service from David.

Was expecting the usual, pressuring you not to leave there is these offers we can give you, can take money off sub. But i explained my circumstances and he understood fully and was pleasant to talk to... See more

Staff super friendly! Samuel was a sweetheart. Completely understood my reasons on why I needed to cancel and even gave words of life wisdom. Was not expected but greatly appreciated.

Great service, we unfortunately had to cancel our subscription due to a change in circumstances but Samuel was really helpful and explained everything in details, and how to restart the subscription w... See more

If you enjoy tasting obscure beers, it's great. Some good tasting ales et al, some not so nice, but that is the adventure! I have enjoyed using them but sadly it was time for me to leave due to tighte... See more

Had to suffer a recorded sales pitch first. But once that was over not to long a wait to be dealt with. Nice to speak to a decent human, Chris, very helpful and dealt with my query, quickly and with... See more

Called up to cancel 3 subscriptions. Spoke to a man named Scott H who was extremely helpful, not pushy in the slightest and treated me the way I would want to be treated as a customer. Only c... See more

Great selection of beers however I don't drink very often anymore so called to cancel. Process was nice and quick and Steven was really helpful in getting that sorted.

Easy to cancel except that I had to make a phone call. It would have been easier to just cancel it online through account management. That said, Malavika was very helpful and pleasant on the phone and... See more

Great deal on a box of 8 craft beers with snacks, only had to pay postage! Easy to unsubscribe via a quick phone call too. This was handled without any sales pressure by a very pleasant receptionist,... See more

I have been a loyal member of Wine52 for some time. My partner and I have really enjoyed the selection of wines provided along with the little snackpacks. I particularly like the added touch of the... See more

I spoke to a lovely guy called Alex, I subscribed last year and he rang me up this afternoon and I couldn’t say no. Was a lovely chap and thought I’d treat myself with Christmas coming up (always good... See more

A really great customer service with lovely people answering the phones. I needed to cancel my subscription and he was totally understanding and made sure that I knew that I had a 50% off coupon on my... See more

Although I was out at the time, delivery was prompt & courier thoughtfully left packages with correct trusted neighbour as optioned. Product was well packaged & included a good variety. Some peop... See more

Spoke with an agent named Cammy, who was an absolute delight. He was polite, engaging, and genuinely helpful. He explained all my options clearly ,There was no hard sell, just a pleasant conversation... See more

Excellent customer service! I spoke with Libby, who was absolutely lovely and couldn’t have been more helpful. I was cancelling my membership as I’m not a massive beer drinker, but I would definitely... See more