I was very impressed with the ease of ordering and payment. No fuss about using an address different from mine (sent to my daughter). Choice of swift payment methods and reasonably priced postage, th... See more
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Review summary
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Based on these reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
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Elegant dress
Fast service
Fast service, easy delivery and great shoes. Easy returns on the alternate sizes I ordered.
Gorgeous dress
Gorgeous dress, true to size, very well made. Fast delivery. Kept me updated on order progress. Highly recommended. Thank you.
Excellent Customer Service
One wrong item sent initially but the customer service was amazing and got the correct item sent out immediately, so helpful and easy to deal with. The shirt and trousers are lovely quality as always and great fit!
When paying house insurance does the…
When paying house insurance does the premium u pay goes by the age of your house
Lovely vibrant sweater. Great pink colour and cosy cashmere fit.
Love this sweater. Super bright and vibrant pink colour, and beautiful soft cashmere yarn. Nice fit too and will be very cosy this winter.
Baggy leggings are not a good look!
I have leggings from Boden that I purchased 10 years ago that are still great, but these were a very poor fit. I tried 2 different sizes but the legs were still baggy. This is such a shame as the fabric is a good weight, they have a good high waist and they seem to be well made. I wasted £8 on postage and I’m very disappointed.
I like the style of these jeans but too long!
I like the style of these jeans and they are a good fit for me. The denim has a good weight that feels soft and comfortable and warm for the winter months. The legs are straight and not too wide but I have to say that they were too long despite ordering petite. I had to have them shortened. Petite is usually just right for my height.
Has not arrived !!!!
With no explanation the item has not arrived
I need it in a couple of weeks time - I ordered it some weeks ago - where is it ?
Poor delivery service
I really wish Boden would offer royal mail delivery. Evri just did not attempt to deliver and before I knew it the parcel was on its way back to Boden. Excellent customer services but ive given the experience a lower rating because Evri are poor. I was looking forward to getting this top as it was the only one left in my size but it wasn't to be.
It was great!
Great clothes
If you don’t want to dress your child like a mini version of yourself, then come to Boden.
I’ve been buying children’s clothes from Boden for years and absolutely love this brand. The quality, comfort, and distinctive design make Boden truly stand out on today’s high street.
If you don’t want to dress your child like a mini version of yourself, then come to Boden. The brand celebrates the true spirit of childhood — full of colour, fun, and cuteness — giving children a sense of joy that few other brands can match.
Delivery is always reliable and impressively quick, usually arriving within 24–48 hours of purchase.
Boden customer service is class
Boden customer service is class. They were able to sort my order issue without hesitation and with ease. I love the brand and the clothes are amazing and British made. I ordered a velvet jacket. The fit was perfect and the package made the experience even more beautiful and treasured
Good quality products
Recently I bought a navy colour rcardigan with gold buttons, it fits perfectly and looks very stylish. I will wear it a lot this winter.
From order to delivery all very good…
From order to delivery all very good service. Ordered top in 2 sizes to try and returned 1 of them. Very easy return process and refund was done promptly.
Fuss free shopping with Boden
I love shopping on this site because I am a petite size and I am so happy that always find a dress in the size that suites me. I also love that their returns policy has a no quibble and straight forward service.
Perfect outfit.
Beautiful outfit that is just that bit different to anything you see on the high street. Excellent service as came within 3 days of placing the order. I cannot comment on the accuracy of the sizing as it is a present.
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