imile.com Reviews 4,301

The worst company i ever dealt with.Drivers cannot read instructions for delivery. Imile does not have contact numbers for their drivers to get an update. Poor Customer service. i have been contactin... See more

Poor Customer service. i have been contacting them for past ALl i receive is delivery attempt fail. Despite giving clear instructions.they say one try for derviery then its got go back start again and... See more

I was shocked when I saw the reviews below. The delivery guy, Bilal, called me on December 2 and asked for my location and address. I asked him how long he would need to arrive, and he simply said, “I... See more

horrible experience, delivered to the wrong address, dodgy texts and emails that look like scams. MAJOR SECURITY RISK - makes users download and view images manually. No notice or status updates until... See more

If I can give anything less than one star. Very unprofessional and rude drivers. My parcel was delivered to a wrong address and I have been trying to reach the customer service but no positive respons... See more

Absolutely useless! If zero stars existed that’s what they should get. Parcel was meant to be delivered for an event in Melbourne in August which it wasn’t. Asked for it to be sent to Brisbane. I have... See more

An absolute SCAM of a company. Their POD showed they didn't deliver my parcel - it had a different name on it and address - and after 2 months of calling them up and getting the same robotic answers,... See more

Out for delivery !!! Then get a text saying can’t deliver as building/Shop closed…It’s been onboard for 2 days..I’m not a shop or building.A house and have been home the whole time..Not a good excuse,... See more

Packages not delivered saying I wasn't contactable but I'm sitting in my lounge room, delivery times/dates blown out, updates not accurate etc. One package arrived (after I received a refund) a month... See more

If I could score a 0 I would. They marked my package as delivered which is wasn't. And the photo they sent as evidence is a completely different person's package. If you have a choice in delivery NEVE... See more

Complete lack of 'human' intervention when contacting them via their ridiculous 'bot' chat, no options for 'speaking or emailing a real person to deal with any enquiries. Absolutely no response from t... See more

2 weeks ago iMile said they were delivering my parcel, then said it was the incorrect address and the parcel had gone back to the "warehouse". Trying to get an answer from anyone regarding where my pa... See more

These guys stole my package. They took random photos of their fake delivery that wasn’t even my address. When I reached out they kept flicking me off, not caring that they stole my package. There goes... See more

HORRIBLE!!! Since Shein is posting my parcels with thrm I only have nothing but ISSUES!!! They are not answering back to my email for more than 36 hours!

This has been the worst delivery experience I’ve ever had. I provided my parcel locker address, yet the delivery service claimed they don’t deliver there. As a delivery company, they should be able t... See more

They appear to use "Incorrect address" as a dishonest delay mechanism. Address is always correct and after roughly an extra week or two they eventually deliver. It is impossible to talk to a hum... See more

Terrible Managment, u can’t reach anyone. When the call back, they let the phone ring once and hang up. Then I try to reach someone but no luck. Idiots, rude drivers, delivery past 9 pm and with attit... See more

Would never trust iMile couriers again. They need investigating they are lazy, dishonest and take no care whatsoever of your package. Three times out of three using this company and every time they ha... See more

Same problem like everyone else .Supplied alternate address still nothing and the best on yet is the my delivery address is in commercial location and outside their area of delivery. Have had de... See more

Wow what a shocking company, sat out for delivery for two days, then apparently incorrect address., never had an issue with a courier not being able to find a large apartment block, we are hard to mis... See more

This is by far the worst courrier in Italy. They never deliver on time. Always say they attempted delivery but failed (even when at home all day). Orders that should take 10 days to arrive take someti... See more

Less then one star - they delivered to the wrong address and they lost my daughters birthday present. Imile failed to admit liability until after I sent them google images of the location issues and t... See more

Absolute scam. They’ve claimed “wrong address” with tonnes of my parcels and then sent them back, only the sellers haven’t received the return and I’ve lost so much money with them. I’m no longer orde... See more

iMile delivered my package to the wrong address. The meta information in iMile's "Proof of Delivery" photo shows that the latitude and longitude coordinates of its delivery were 3km away from my actua... See more

Avoid. Unless you want your parcel thrown through a public gate, 8 houses from your address, and photographed and marked as 'delivered'. When the package was reported missing within hours, you'll find... See more

Photos but no parcel. Their response "We understand that you were home and expected to receive the package directly. As per our SOPs, the front door is considered a safe place for delivery when no one... See more

Wish I could give it unlimited minus. My package is with them for ages contacted many times they didn’t care weeks after maximum delivery time is passed but I m still waiting with out any update.

My parcel has been sitting at the local warehouse for over 10 days, and it still hasn’t been delivered. The delivery deadline passed 7days ago, and I still have no package and no explanation. Ever... See more

I purchased a jacket. Four failed attempts to deliver telling me it was the wrong address. Fourth time I was just told delivery incomplete with no explanation! Still haven’t got it! This is by far the... See more

Very poor quality, it seems as it's a used product with damaged packing also the pedicure machine us not charging even after a full day charge. Totally scam site

Atrocious. No communication, no updates. My package has been sitting in their distribution center for 8 days now, today out for delivery for a grand total of an hour and a half - then received the not... See more

My parcel was left out in the open not in a safe place & it went missing. This company is a disgrace that won’t give me a refund & told me to contact the company that l purchased from WTF I WILL BE TA... See more

If I could give this company zero stars, I would. My package was delivered at the crack of dawn and left on the ground out on the street — not even at my door. Unsurprisingly, it was stolen. Totally u... See more

This company is hard to reach i’ve been trying to call an email for the past three days no answer. I am supposed to receive a package In Italy from this company the driver he took a picture next to my... See more

Would give their service 0 stars if that was possible. Our package wasn't delivered on the date that their site said it was out for delivery. Checked their tracking site and it stated "delivery attemp... See more

Wrongly delivered and photo evidence supports this. Nothing back from this company except automatic responses. Very poor. The company needs to own the problem and check on their staff too. Very unpro... See more

So this is how iMile deliver goods. I confronted the guy and he gave me some babble about the gate being locked. It wasn't and even so what crap service. Please share far and wide. I've tried contacti... See more

Package wasn’t delivered, courier even doesn’t try to deliver it and just change status to “failed attempt” several times. No reaction to claims. No response from customer support.

This company is terrible, and the delivery staff are awful. They place an order for delivery today, then tell you it's tomorrow, saying they're not responsible for that area. There's no credibility or... See more

If I could give a minus I would. WORST delivery service ever. I have emailed numerous times and keep getting asked to confirm a correct address. I think I know where I live. I ain’t getting this pac... See more

imile Hungary has had my package for several days with no updates. They don't answer the phone and the calls get cut off after around 10 minutes of waiting. I would never choose to use them or recomm... See more

Driver throw parcels on the road and FAKED a delivery signature . Customer service not responding this company must be out of the market

Imile can not be trusted if your buying from pdd holdings company Temu. Over 10 days and still waiting for my order to be delivered.

iMile = iCry Insane that these companies exist

I’ve been waiting a very long time for an order, and every day the tracking notified me that the driver couldn’t deliver it because it was an unsafe place to leave the package. On the first day, I lef... See more

They dont deserve any star. This is the worst courier or delivery company ive experienced in UAE. They have not delivered my package for the past 5 days since my package arrived. They keep sendin... See more