I liked the options i.e being able to choose whether I wanted to renew automatically etc.at the time rather than later.also found it easier to conclude as opposed to other sites. To renew next year a... See more
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We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!
The Observatory, Castlefield Road, RH2 0SG, Reigate, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
Great service very easy to navigate the website.
Went through a comparative website. Best quote. Easy to purchase and docs emailed very quickly. It’s ok if you are computer literate and not sure if this can be purchased via phone. However all ok with me.
Very easy to use and sort out very competitive and price was good as well
First time trying using this company. and it will not accept my email as "they already have it in there system" when they don't have it in there system when trying to login. and there help agent was no use either. There own quote system don't want me then they lost a potential future customer.
Had to get car insurance and used a compare sight and Sheila’s wheels were the best price. Easy to navigate.
Found Sheila’s wheels really good came top in price and didn’t have to have a box. I ve been driving 45 years not had accidents. I would recommend them
It was super easy to move my car insurance to Sheilas’ Wheels.
Extremely easy site to navigate and very user friendly. Competitive prices as well
I have been a loyal Sheila’s Wheels customer for three years, but this year’s experience was extremely disappointing. When I asked to pay my premium annually, I was told I couldn not with no explanation which was frustrating enough.
More recently, during the recent storm, I had a displaced roof tile. I contacted customer services expecting help, especially as my policy includes accidental damage and storm cover. The call centre was not UK-based, and the adviser repeatedly asked how old my roof was before questioning whether I was “sure I was correct.” I found this rude and insulting, the woman kept insulting my intelligence especially as my home is a new build, and apparently it’s the builders fault.
To make matters worse, I was told that the storm in my area only brought winds of around 10 miles per hour – which is clearly inaccurate given the national weather warnings at the time.
I cancelled my policy immediately and switched to another provider. After three years of loyalty, I expected far better service, professionalism, and respect.
The first time I have used Sheilas’wheels,easy to set up and competitive.more next year.
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