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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the user-friendly platform, highlighting the ease of navigation through surveys and polls. Consumers find the surveys varied, with some being quick and straightforward, while others allow for more detailed opinions. The clear instructions and concise questions contribute to an enjoyable experience. The platform is considered reliable for earning a little extra, with a straightforward payout method. The rewards system is also appreciated, with users being able to exchange points for vouchers and other perks without hassle. Some reviewers mentioned that the surveys are interesting and thought-provoking. However, opinions on the website, payments, and products are mixed, with low consensus among reviewers. Some users have reported issues with the time it takes to receive rewards.

Based on these reviews

Rated 4 out of 5 stars

I've been using Toluna for a few years and I use other survey apps as well. If it wasn't for the polls and the games I shouldn't have any points. I don't get as many surveys as I'd like and get a lot... See more

Company replied

Rated 4 out of 5 stars
Verified

Toluna is a fun site which offers a lot of surveys. I am glad to see they now offer some points if you are screened out. They seem to be regularly trying to improve their website. I do note though tha... See more

Company replied

Rated 4 out of 5 stars
Verified

Plenty of surveys, but screened out of nearly all of them even after being invited and so repetitive filling in your DOB, SEX and P Code every time in the same form. What is worse - Don't expect y... See more

Company replied

Rated 4 out of 5 stars
Verified

Surveys are great but do find that after I get a survey done or get half way thru one, tells me that they were looking for a slightly different profile, very annoying when you have completed a survey... See more

Company replied

Rated 5 out of 5 stars
Verified

I find all the staff are very caring and humane in carrying out their job. They pay thoughtful attention to both their company and their members equally. They adjudicate favourably to me when I contes... See more

Company replied

Rated 5 out of 5 stars

Toluna USA team, what's going on with your website? This time it's a disaster. It's been a year with too many interruptions. There are countries where they haven't received a payment in over two month... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna has been one of the few platforms I’ve stuck with over the years, and it’s because the experience feels genuinely rewarding. As an influencer on their panel, I feel like my opinions actually... See more

Company replied

Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️ A Reliable Survey Platform With Smooth Rewards I’ve been using Toluna for a while and overall it has been a positive experience. The surveys are genuine and usually easy to complete,... See more

Company replied

Rated 3 out of 5 stars
Verified

I like that Toluna offers a wide variety of surveys, and the questions are quite interesting. The points redemption is fast, especially when exchanging for gift cards, which is very convenient. The... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve been using Toluna for a while now, and I genuinely enjoy the experience. The platform is really user-friendly, making it easy to navigate through surveys and polls. I like that the surveys are va... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been using Toluna for a while, and my experience has been good so far. The surveys are easy to answer, and the app is simple to use. I like that the rewards are clear, and the payout method is... See more

Company replied

Rated 5 out of 5 stars
Verified

It is a rewarding experience. As a respondent, I help in the study with my responses. Then I am rewarded with points for the time spent in responding to the survey. It is a worthwhile way of using... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna has been a great platform for me because it’s easy to use and offers a variety of interesting surveys. I like that the surveys are straightforward and the rewards system feels fair compared to... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna give higher points as rewards. My only request is to shorten the time for the redemption of reward to transfer to our account. Because 2 to 3 weeks is too long to wait. Unlike other surveys,... See more

Company replied

Rated 3 out of 5 stars
Verified

I am a little disappointed in Toluna as l have been waiting since October to receive first $10 Bunnings Gift Card. I tried last Monday to redeem second $10 Bunnings Gift Card. See how l go. Maybe they... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the questions,they gave me an insight to what I have and also what I need . The things that matter for myself in my life going ahead ,and also the things I don’t need in my life that might c... See more

Company replied

Rated 3 out of 5 stars
Verified

During the first survey i completed i found a couple questions that didnt show up, the page was blank but I had to choose an answer (that i couldnt see either). Also, there were a couple questions i c... See more

Company replied

Rated 4 out of 5 stars
Verified

Survey was of an agreeable length. Also, it seemed to be responsive to my previous replies, I didn’t (as others sometimes do) ask a range of questions in relation to services I had stated I didn’t... See more

Company replied

Rated 3 out of 5 stars
Verified

I've been using Toluna for a few years, and this year decided to get the most I can out of it. I use 2 other survey apps as well and this is equal with one, but nowhere near as lucrative as the other.... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been a member for so quite many years of the Toluna online surveys platform, and I really enjoyed of sharing my honest opinion when answering the surveys and at the same time, my time and effort... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been a toluna influencer for almost 3 years, in spite of the disqualification, the screen out, the frustration, i still found time for toluna surveys because i know my opinion would help a lot... See more

Company replied

Rated 5 out of 5 stars
Verified

As a beginner, I can say that my experience so far was good.Hope to continue earning points and sharing my own opinions and thoughts is satisfying for me. More power and Best regards!

Company replied

Rated 5 out of 5 stars
Verified

I thoroughly enjoyed the surveys that I completed. Instructions were clear and questions, concise. All information was easy to follow. Just a pity that I couldn't have done more. I really enjoy being... See more

Company replied

Rated 4 out of 5 stars
Verified

I had to start a couple of surveys before being able to complete one. A new window opens for each survey so I had to sign out from each of them. The survey subject was interesting and not about fina... See more

Company replied

Rated 3 out of 5 stars
Verified

I get enough surveys, they are not entuned with what I like. When you start you do a survey on what you would like to do surveys on, but I have yet to see one of those. Reward pricing is a little to h... See more

Company replied

Rated 3 out of 5 stars
Verified

My first survey went great without hiccups. Really interesting questions and non-repetitive. The progressive questionaire is awesome based on previous answers. They are not trying to trick you,... See more

Company replied

Rated 3 out of 5 stars
Verified

I get tired of answering the same questions over and over again within the same survey. Often times, I will answer several questions after which I will be told. I do not qualify.

Company replied

Rated 4 out of 5 stars
Verified

We actively choose NOT to shop Woolworths as stated - much sooner shop local where the money stays local. I mentioned a first visit there the other day to buy an electrical device and noticed somethin... See more

Company replied

Rated 4 out of 5 stars
Verified

The amount of questions where needed for a good review on, most of the shops I tend to buy gifts from. And really shows how much I can input on my personal experiences and other products. Hooked me in... See more

Company replied

Rated 3 out of 5 stars

As from Kenya country 254 I would like to ask and request this to toluna that they should include Kenya in the list of countries to be selected, because I wanted to join but I'm unable to join becaus... See more

Company replied

Rated 5 out of 5 stars
Verified

It's so fulfilling in joining here because of high rewards and the questionnaire were all significant and you guys even made it shorter. I'm satisfied with this app.

Company replied

Rated 3 out of 5 stars

Been using this site for three years. Recently, I’m finding I’m waiting weeks and weeks for the rewards. Chased up one repeatedly as it’s now 7 weeks since I ordered my voucher and still nothing - n... See more

Company replied

Rated 3 out of 5 stars
Verified

Even if I would received notifications for available surveys, once I click to start the survey, it's always not available. Hence, I wasn't able to answer many surveys at Toluna these days.

Company replied

Rated 5 out of 5 stars
Verified

Regular surveys, even if you don't match you sometimes get points, more points for quick polls and payout doesn't take long. A good survey company.

Company replied

Rated 5 out of 5 stars
Verified

the Toluna site works really well, no delays and a variey of questions. If there are any problems then i always get an answer off Toluna support. Thats important.

Company replied

Rated 5 out of 5 stars
Verified

I have been answering Toluna surveys for years now. It has always been fun doing so. As long as I breathe, I will continue to enjoy being a part of Toluna

Company replied

Rated 5 out of 5 stars
Verified

i find it interesting and also it refresh my memory to read back share thoughts give honest opinions and perform task that maybe assign from time to time

Company replied

Rated 5 out of 5 stars
Verified

I am so grateful because this platform helps me like giving me ideas at give me an extra income for my free time.

Company replied

Rated 5 out of 5 stars
Verified

The questions were fun to answer and the option gives you the autonomy to answer it honesty, also some of the questions has some trick so you have to be very keen on answering

Company replied

Rated 5 out of 5 stars
Verified

it was great because everything was fast paced and smooth no complications all you need is free time instead of scrolling non-stop maybe use the time to answer surveys and help researchers on their st... See more

Company replied

Rated 5 out of 5 stars
Verified

I was able to complete a survey from an email I received today, it was quick and easy to complete, doesn’t waste your time asking all sorts of unnecessary questions

Company replied

Rated 3 out of 5 stars
Verified

The rewarding system were slow. I opened and follow up ticket many times. Same templated response Ive got. I hope it will be improved.

Company replied

Rated 4 out of 5 stars
Verified

Even though there was no progress bar too tell me how far it was to the end I enjoyed answering the questions and the subject matter

Company replied

Rated 5 out of 5 stars
Verified

Surveys are always interesting and thought provoking. Makes you really think about your choices, likes and preferences.

Company replied

Rated 5 out of 5 stars
Verified

I've been using Toluna in two different countries and both sites have a fair amount of rewards and good source of crowdsourcing. I would suggest in businesses who engage in using Toluna PH to provide... See more

Company replied

Rated 5 out of 5 stars
Verified

It one of the best survey apps out there with surveys that match me most of the time. One thing I dislike about it is the long waiting time before your redeemed reward namely paypal is credited howeve... See more

Company replied

Rated 5 out of 5 stars
Verified

What made my experience great is the additional of points everytime I participated in something,they keep growing and rises the hope for earning good.toluna is a motivation to me because I earn while... See more

Company replied

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Company details

  1. Market researcher
  2. Media and Marketing Agency
  3. Media company
  4. Online marketing agency
  5. Software company
  6. Web hosting company

About Toluna

Written by the company

toluna.com
toluna.com

Join.Participate.Get Rewarded.

Join our global community of millions of Influencers, everyday people like you, and be empowered to transform the products, services and brands that matter to you!

Join Toluna now to share your opinion by participating in surveys and get rewarded!


toluna.com

How does it work?

It’s all about getting your voice into the right ears for great rewards. Plus it’s easy and it’s fun. Your opinion will not only help market research but allow you to keep your finger on the pulse.
As a bonus, don’t hesitate to engage in our community polls and discussions as well as play fun games.


toluna.com

What can you earn?

You receive rewards in the form of points which can be redeemed for gift cards or cash! You can get points for simple things like signing up and filling out your profile but most importantly
for answering surveys. The more you participate the more you earn.

 


You can also download our app for free and enjoy the experience on the go! 

Get the Toluna App from the Google Store!Download the Toluna App from the App Store!


Register today and start getting rewarded

Register

Contact info

4.1

Great

TrustScore 4 out of 5

197K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

"Reward handling time frame" this words…

"Reward handling time frame" this words doesn't exist in Toluna dictionary and are strictly prohibited by this surveys provider. When other surveys services are in 21st century developing AI and latest technologies, Toluna are still in the dark ages trying to set the fire with two bricks, followed by the fact that to earn 10 quid voucher, you've to spend approx 2 weeks and submit over 150 surveys. So if you still want to join them, summing up the above components you are either a hopeless romantic or you qualify for the placebo group testing Prozac

8 December 2025
Rated 1 out of 5 stars
Verified

Waste of time

First the points are very hard to earn you'll answer a survey but you'll be redirected to the homepage with a message that you are not qualified for that survey second if you'll get qualified to the survey and you answered so many questions and your about to finish and submit it you'll get an error message saying that you reach the page in error so I tried to screenshot it, to make a report or get help or have ticket for it and poop my account is now block because I was about to earn big points and get a reward. Take note all I did was waste my time here at toluna.

5 December 2025
Rated 2 out of 5 stars
Verified

Too Many Technical Issues

I constantly get error messages at the completion of surveys, especially long ones with a lot of points. Completing a survey is like winning the lottery. For some reason it has become very difficult in the last few months. Too many technical issues! Also, I don’t like to spend time taking numerous surveys for one survey only to get non qualified or another technical issues. The survey will say 5 minutes then I spend 20 minutes answering questions to find out I didn’t qualify or get errored out. I used to do several surveys a day. Now I’m lucky if I can complete one!

4 October 2025
Rated 5 out of 5 stars
Verified

happy and good question

happy and good question

10 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

Rated 5 out of 5 stars
Verified

My opinion is very good my experience…

My opinion is very good my experience no issue to take the survey

10 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

Rated 4 out of 5 stars
Verified

the surveys are unique and details

the surveys are unique and details,various aspects and industries involve, the app is easy to use

4 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you for your review! We are delighted to hear that you find the surveys to be unique and detailed, covering various aspects and industries. We are also glad you find the app easy to use.

Your positive feedback is greatly appreciated!

Kind regards, 
Toluna Team

Rated 5 out of 5 stars
Verified

Straight forward

Straight forward, simple to usr

9 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

Rated 5 out of 5 stars
Verified

This is fun

This is fun! Love it

10 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

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