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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the user-friendly platform, highlighting the ease of navigation through surveys and polls. Consumers find the surveys varied, with some being quick and straightforward, while others allow for more detailed opinions. The clear instructions and concise questions contribute to an enjoyable experience. The platform is considered reliable for earning a little extra, with a straightforward payout method. The rewards system is also appreciated, with users being able to exchange points for vouchers and other perks without hassle. Some reviewers mentioned that the surveys are interesting and thought-provoking. However, opinions on the website, payments, and products are mixed, with low consensus among reviewers. Some users have reported issues with the time it takes to receive rewards.

Based on these reviews

Rated 4 out of 5 stars

I've been using Toluna for a few years and I use other survey apps as well. If it wasn't for the polls and the games I shouldn't have any points. I don't get as many surveys as I'd like and get a lot... See more

Company replied

Rated 4 out of 5 stars
Verified

Toluna is a fun site which offers a lot of surveys. I am glad to see they now offer some points if you are screened out. They seem to be regularly trying to improve their website. I do note though tha... See more

Company replied

Rated 4 out of 5 stars
Verified

Plenty of surveys, but screened out of nearly all of them even after being invited and so repetitive filling in your DOB, SEX and P Code every time in the same form. What is worse - Don't expect y... See more

Company replied

Rated 4 out of 5 stars
Verified

Surveys are great but do find that after I get a survey done or get half way thru one, tells me that they were looking for a slightly different profile, very annoying when you have completed a survey... See more

Company replied

Rated 5 out of 5 stars
Verified

I find all the staff are very caring and humane in carrying out their job. They pay thoughtful attention to both their company and their members equally. They adjudicate favourably to me when I contes... See more

Company replied

Rated 5 out of 5 stars

Toluna USA team, what's going on with your website? This time it's a disaster. It's been a year with too many interruptions. There are countries where they haven't received a payment in over two month... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna has been one of the few platforms I’ve stuck with over the years, and it’s because the experience feels genuinely rewarding. As an influencer on their panel, I feel like my opinions actually... See more

Company replied

Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️ A Reliable Survey Platform With Smooth Rewards I’ve been using Toluna for a while and overall it has been a positive experience. The surveys are genuine and usually easy to complete,... See more

Company replied

Rated 3 out of 5 stars
Verified

I like that Toluna offers a wide variety of surveys, and the questions are quite interesting. The points redemption is fast, especially when exchanging for gift cards, which is very convenient. The... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve been using Toluna for a while now, and I genuinely enjoy the experience. The platform is really user-friendly, making it easy to navigate through surveys and polls. I like that the surveys are va... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been using Toluna for a while, and my experience has been good so far. The surveys are easy to answer, and the app is simple to use. I like that the rewards are clear, and the payout method is... See more

Company replied

Rated 5 out of 5 stars
Verified

It is a rewarding experience. As a respondent, I help in the study with my responses. Then I am rewarded with points for the time spent in responding to the survey. It is a worthwhile way of using... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna has been a great platform for me because it’s easy to use and offers a variety of interesting surveys. I like that the surveys are straightforward and the rewards system feels fair compared to... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna give higher points as rewards. My only request is to shorten the time for the redemption of reward to transfer to our account. Because 2 to 3 weeks is too long to wait. Unlike other surveys,... See more

Company replied

Rated 3 out of 5 stars
Verified

I am a little disappointed in Toluna as l have been waiting since October to receive first $10 Bunnings Gift Card. I tried last Monday to redeem second $10 Bunnings Gift Card. See how l go. Maybe they... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the questions,they gave me an insight to what I have and also what I need . The things that matter for myself in my life going ahead ,and also the things I don’t need in my life that might c... See more

Company replied

Rated 3 out of 5 stars
Verified

During the first survey i completed i found a couple questions that didnt show up, the page was blank but I had to choose an answer (that i couldnt see either). Also, there were a couple questions i c... See more

Company replied

Rated 4 out of 5 stars
Verified

Survey was of an agreeable length. Also, it seemed to be responsive to my previous replies, I didn’t (as others sometimes do) ask a range of questions in relation to services I had stated I didn’t... See more

Company replied

Rated 3 out of 5 stars
Verified

I've been using Toluna for a few years, and this year decided to get the most I can out of it. I use 2 other survey apps as well and this is equal with one, but nowhere near as lucrative as the other.... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been a member for so quite many years of the Toluna online surveys platform, and I really enjoyed of sharing my honest opinion when answering the surveys and at the same time, my time and effort... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been a toluna influencer for almost 3 years, in spite of the disqualification, the screen out, the frustration, i still found time for toluna surveys because i know my opinion would help a lot... See more

Company replied

Rated 5 out of 5 stars
Verified

As a beginner, I can say that my experience so far was good.Hope to continue earning points and sharing my own opinions and thoughts is satisfying for me. More power and Best regards!

Company replied

Rated 5 out of 5 stars
Verified

I thoroughly enjoyed the surveys that I completed. Instructions were clear and questions, concise. All information was easy to follow. Just a pity that I couldn't have done more. I really enjoy being... See more

Company replied

Rated 4 out of 5 stars
Verified

I had to start a couple of surveys before being able to complete one. A new window opens for each survey so I had to sign out from each of them. The survey subject was interesting and not about fina... See more

Company replied

Rated 3 out of 5 stars
Verified

I get enough surveys, they are not entuned with what I like. When you start you do a survey on what you would like to do surveys on, but I have yet to see one of those. Reward pricing is a little to h... See more

Company replied

Rated 3 out of 5 stars
Verified

My first survey went great without hiccups. Really interesting questions and non-repetitive. The progressive questionaire is awesome based on previous answers. They are not trying to trick you,... See more

Company replied

Rated 3 out of 5 stars
Verified

I get tired of answering the same questions over and over again within the same survey. Often times, I will answer several questions after which I will be told. I do not qualify.

Company replied

Rated 4 out of 5 stars
Verified

We actively choose NOT to shop Woolworths as stated - much sooner shop local where the money stays local. I mentioned a first visit there the other day to buy an electrical device and noticed somethin... See more

Company replied

Rated 4 out of 5 stars
Verified

The amount of questions where needed for a good review on, most of the shops I tend to buy gifts from. And really shows how much I can input on my personal experiences and other products. Hooked me in... See more

Company replied

Rated 3 out of 5 stars

As from Kenya country 254 I would like to ask and request this to toluna that they should include Kenya in the list of countries to be selected, because I wanted to join but I'm unable to join becaus... See more

Company replied

Rated 5 out of 5 stars
Verified

It's so fulfilling in joining here because of high rewards and the questionnaire were all significant and you guys even made it shorter. I'm satisfied with this app.

Company replied

Rated 3 out of 5 stars

Been using this site for three years. Recently, I’m finding I’m waiting weeks and weeks for the rewards. Chased up one repeatedly as it’s now 7 weeks since I ordered my voucher and still nothing - n... See more

Company replied

Rated 3 out of 5 stars
Verified

Even if I would received notifications for available surveys, once I click to start the survey, it's always not available. Hence, I wasn't able to answer many surveys at Toluna these days.

Company replied

Rated 5 out of 5 stars
Verified

Regular surveys, even if you don't match you sometimes get points, more points for quick polls and payout doesn't take long. A good survey company.

Company replied

Rated 5 out of 5 stars
Verified

the Toluna site works really well, no delays and a variey of questions. If there are any problems then i always get an answer off Toluna support. Thats important.

Company replied

Rated 5 out of 5 stars
Verified

I have been answering Toluna surveys for years now. It has always been fun doing so. As long as I breathe, I will continue to enjoy being a part of Toluna

Company replied

Rated 5 out of 5 stars
Verified

i find it interesting and also it refresh my memory to read back share thoughts give honest opinions and perform task that maybe assign from time to time

Company replied

Rated 5 out of 5 stars
Verified

I am so grateful because this platform helps me like giving me ideas at give me an extra income for my free time.

Company replied

Rated 5 out of 5 stars
Verified

The questions were fun to answer and the option gives you the autonomy to answer it honesty, also some of the questions has some trick so you have to be very keen on answering

Company replied

Rated 5 out of 5 stars
Verified

it was great because everything was fast paced and smooth no complications all you need is free time instead of scrolling non-stop maybe use the time to answer surveys and help researchers on their st... See more

Company replied

Rated 5 out of 5 stars
Verified

I was able to complete a survey from an email I received today, it was quick and easy to complete, doesn’t waste your time asking all sorts of unnecessary questions

Company replied

Rated 3 out of 5 stars
Verified

The rewarding system were slow. I opened and follow up ticket many times. Same templated response Ive got. I hope it will be improved.

Company replied

Rated 4 out of 5 stars
Verified

Even though there was no progress bar too tell me how far it was to the end I enjoyed answering the questions and the subject matter

Company replied

Rated 5 out of 5 stars
Verified

Surveys are always interesting and thought provoking. Makes you really think about your choices, likes and preferences.

Company replied

Rated 5 out of 5 stars
Verified

I've been using Toluna in two different countries and both sites have a fair amount of rewards and good source of crowdsourcing. I would suggest in businesses who engage in using Toluna PH to provide... See more

Company replied

Rated 5 out of 5 stars
Verified

It one of the best survey apps out there with surveys that match me most of the time. One thing I dislike about it is the long waiting time before your redeemed reward namely paypal is credited howeve... See more

Company replied

Rated 5 out of 5 stars
Verified

What made my experience great is the additional of points everytime I participated in something,they keep growing and rises the hope for earning good.toluna is a motivation to me because I earn while... See more

Company replied

We perform checks on reviews


Company details

  1. Market researcher
  2. Media and Marketing Agency
  3. Media company
  4. Online marketing agency
  5. Software company
  6. Web hosting company

About Toluna

Written by the company

toluna.com
toluna.com

Join.Participate.Get Rewarded.

Join our global community of millions of Influencers, everyday people like you, and be empowered to transform the products, services and brands that matter to you!

Join Toluna now to share your opinion by participating in surveys and get rewarded!


toluna.com

How does it work?

It’s all about getting your voice into the right ears for great rewards. Plus it’s easy and it’s fun. Your opinion will not only help market research but allow you to keep your finger on the pulse.
As a bonus, don’t hesitate to engage in our community polls and discussions as well as play fun games.


toluna.com

What can you earn?

You receive rewards in the form of points which can be redeemed for gift cards or cash! You can get points for simple things like signing up and filling out your profile but most importantly
for answering surveys. The more you participate the more you earn.

 


You can also download our app for free and enjoy the experience on the go! 

Get the Toluna App from the Google Store!Download the Toluna App from the App Store!


Register today and start getting rewarded

Register

Contact info

4.1

Great

TrustScore 4 out of 5

197K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Easy to sign up and get options for…

Easy to sign up and get options for surveys

10 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

Rated 5 out of 5 stars
Verified

I like the surveys that are offered

I like the surveys that are offered. If there's an issue somebody gets back to me pretty quickly and I like the fact that I can cash in with PayPal.

9 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

Rated 5 out of 5 stars
Verified

A good experience

9 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying your experience with Toluna. Your support and positive words truly motivate us to keep improving and delivering the best possible survey experience to our members.

We’re grateful to have you as part of the Toluna community, and we look forward to bringing you even more interesting opportunities ahead.

Kind regards,
Toluna Team

Rated 5 out of 5 stars
Verified

Easy to use

easy to use, complete many surveys and claim the rewards

4 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Lots of surveys

I have ample opportunities to take surveys.
They credit my surveys quickly.
They pay when I have enough points.
They have not cheated me as other survey places have.

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 4 out of 5 stars
Verified

some quizes are too long and just bring…

some quizes are too long and just bring some little points, but good app

9 December 2025
Toluna logo

Reply from Toluna

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!

If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Friendly, work, organized,

Traveling, trabajar en equipo,

3 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Good App Survey

This survey app is great it's easy to get a survey

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 1 out of 5 stars

Waiting weeks for rewards

I’m another UK survey completer who has been waiting for weeks or months for gift cards earned on Toluna. Excuse after excuse from them for not paying out but never a resolution. What is going wrong with them? Have they run out of money to pay people?

9 December 2025
Unprompted review
Rated 1 out of 5 stars
Verified

This survey will take 7 mins ~

This survey will take 7 mins ~
No it never does ~ try triple the time and 9 times out of 10 , just as you are about to finish system tells you~ 'you are not want we are looking for'.

9 December 2025
Toluna logo

Reply from Toluna

Hello,

Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better.

Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification.

Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached.

Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve!

Sincerely,
Toluna Team

Rated 5 out of 5 stars
Verified

The surveys are easy to understand and…

The surveys are easy to understand and interesting.

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Reliable platform to earn rewards

My experience with Toluna has been positive. The platform is easy to use and offers different ways to earn rewards through surveys. Payments are clear and the overall experience is good. As an improvement, they could increase survey availability depending on the country.

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Felicidades

Felicidades

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Mostly getting surveys that are…

Mostly getting surveys that are relevant to me.

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 1 out of 5 stars

Wait time for reward ridiculous

Time it takes to receive rewards is ludicrous. Submitted request on 19/10/25 still waiting. No point in raising a ticket as had same issue months ago and only ever receive 'template' excuses, i.e. migrated to new system, high level of rewards to issue...nonsense excuses. Doesn't seem to relate to any specific reward partners either, redeemed 55,000 points for different reward on 28/11/25 and still waiting. Used to receive reward within days, now we're talking months. Dissapointing.

9 December 2025
Unprompted review
Toluna logo

Reply from Toluna

Hello,

We’re sorry to hear about your frustration and understand how disappointing it is to experience long delays after redeeming your rewards. We appreciate you taking the time to share this feedback, as it highlights how important timely reward delivery is for our members.

Please know that reward requests are reviewed and processed carefully, and delays can occasionally occur due to checks within our systems. That said, we understand how this can feel especially frustrating when timelines have extended beyond what you previously experienced.

To ensure your situation is reviewed again, we kindly invite you to reach out via our contact form here: https://www.toluna.com/contact-us

Our support team will be able to look into your specific redemptions and provide further assistance where possible.

Thank you for your continued patience, and we’re sorry for the inconvenience this has caused.

Kind regards,
Toluna Team

Rated 1 out of 5 stars
Verified

very BAD

you take a very, very long time to issue your gift cards. i have been waiting 50 days and still no gift card.. tell your ceo of this bad performance

10 December 2025
Toluna logo

Reply from Toluna

Thank you for taking the time to share your feedback. We're very sorry about this exceptional situation while we migrate to a new rewarding system!

Rest assured that we have taken it into consideration and we are actively working on enhancing both the survey experience as well as the incentive model. We would like to reassure you that the longer waiting periods are temporary, and your requests are safe in the queue.

In the meantime, please don’t hesitate to vote on sponsored polls, play games, or participate in the different initiatives launched by Toluna Team that can earn you additional points!

Whenever you have additional feedback to share, don't hesitate to send it to us at https://www.toluna.com/contact-us. We always welcome our influencers’ suggestions and use them to offer you the most rewarding experience!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Easy to answer the questions

Easy to answer the questions

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars
Verified

Quick question and choices for answers

Quick question and choices for answers

9 December 2025
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 4 out of 5 stars
Verified

YES I HAVE MONEY

IT IS ONE IMPORTANT EXPERIENCE, GREAT EXPERIENCE

4 December 2025
Toluna logo

Reply from Toluna

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!

If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!

Warmest wishes,
Jordan

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