New rental company to me. Blown away by how hassle free and smooth flowing the pick up procedure was. 200 metres outside airport terminal, zero queue and super service. I paid all the extra insurance... See more
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Review summary
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Company details
- #9 of 25 best companies in Car rental company
- #24 of 37 best companies in Car rental service
- #4 of 12 best companies in Search engine company
About Zest Car Rental
Written by the company
Zest Car Rental was formerly known as Economy Car Hire |
Zest Car Rental - Car Hire Made Simple
Written by the company
- Excess Protection as Standard
- By including insurance to cover your excess, or negotiating no excess with rental providers, we keep you protected when others don’t.
- Keeping Things Simple
- From easy-to-understand terms and a simple booking process, you’ll find car hire with us straightforward and stress-free.
- The Best Service
- We hand-pick only the best rental providers, so you don’t have to. This is backed up by our 24/7 customer service should anything go wrong.
- Which? Recommended Provider
- We've achieved the coveted Which? Recommended Provider accolade. The first and only car hire broker to achieve such status. We've also topped the Car Hire Brokers chart for the past 6 years.
Contact info
Nelson House, NR19 1DJ, Dereham, United Kingdom
- +44 (0)1362 852288
- info@zestcarrental.com
- zestcarrental.com
Replied to 98% of negative reviews
Typically replies within 24 hours
Easy and efficient service.
Great experience hiring a car through Zest. We used MasterKings and they were helpful, efficient and gave us a complementary upgrade. Would definitely recommend.
Always good pricing and above all
Always good pricing and above all, excellent customer service
Very straightforward process
Very straightforward process. Gave complete instructions on how to proceed. Great notification and follow up
Totally customer centred
Totally customer centred. I always know what I'm going to get when I book with Zest.
Excellent in a crisis.
Excellent in a crisis.
We were caught up in the fire at Stansted airport in September and missed our flight to Brindisi where we had car hire waiting for us. I was able to get a flight out again two days later. The person I spoke to at Zest was very helpful and changed our booking and even refunded a small amount of money back to us. It was a time of great stress as I tried to change car park and accommodation bookings, so I was most grateful to Zest for making the car hire switch easy.
Zest gives me peace of mind, knowing that there is someone to speak to in the UK should there be any issues.
Misled.
This is the first time I haven't given Zest 5 stars and that's going back many years. I booked the car with Let's Drive, Corfu because the website stated the rental desk was in the airport. According to Google Maps, it's 500m away, and it feels like it, pushing past people and bumping suitcases up and down kerbs. Thankfully, we avoided the thunderstorm! The actual car rental was fine as usual.
Easy booking
Very easy to book and the collection was very smooth as was the drop.off
Ease of booking and quality of car hired
Excellent service
Excellent service . We were directed to Dollar who provided a first class service at very reasonable cost. It was also very convenient that Collision Damage Waiver insurance was included in Zest’s arrangement.
Simple straight forward fully inc…
Simple straight forward fully inc insurance options and competitive prices, thankfully didn’t need them to escalate any issues either the resort vendor but was reassuring to know that they would be on hand to assist.
Second to none
I've been hiring cars through Zest for a number of years now and find the whole experience totally trouble free each time.
I particularly like the assurance they provide in terms of total insurance protection & the low deposits.
I would recommend Zest Car hire everytime.
Long-standing customer.
Long-standing customer.. booking and on going service always very good.
Sorted out a problem within 1 day of my return from holiday.
Would always strongly recommend.
Good quick helpfull service
Car hire at Faro
We hired a car at Faro airport through Zest. The car was exactly what we required and all was explained well. I had a query after the hire and the question was answered promptly.
Excellent service ,car wouldn't start …
Excellent service ,car wouldn't start tow truck out within 30 mins and all sorted ,( battery problem) highly recommend
Definitely use them again
From booking on line, to picking up the car at the airport, the whole process was simple with clear instructions on what to do and what to expect; the drop off was also a painless experience. Its the second time I've used Zest and would definitely use them again.
Fair price and easy to deal with
Fair price and easy to deal with. Pickup and drop off were very straightforward.
Everything from start to finish was…
Everything from start to finish was first class thank you highly recommended will use on our next trip to Portugal 🇵🇹
A hassle free way of booking car hire
A hassle free way of booking car hire. Comes up with large range of options which can be sorted by price, rating etc. Clear, understandable paperwork. Feel as though they’ve got your back. Used a few times and very satisfied
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