Currys Business Reviews 3,891

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and helpfulness in guiding them through purchases. Consumers appreciate the staff's proactive approach in resolving issues, often going above and beyond to ensure customer satisfaction. Many reviewers specifically mention individual employees who provided exceptional service, highlighting their efficiency and dedication. The service and delivery experiences are also highly regarded. People report smooth shopping experiences, quick resolutions to problems, and timely deliveries. Consumers value the ease and effortlessness of the customer service, with issues being sorted out promptly and efficiently. The positive feedback extends to both online and in-store interactions, with reviewers expressing satisfaction with the overall professionalism and support received.

Based on these reviews

Rated 5 out of 5 stars

We have used Currys business for a few years now when ordering gifts for customers at Christmas. Mainly Izzy, she's an absolute star, i can send her an order and with 5 minutes It's ordered, she'... See more

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Rated 5 out of 5 stars

I am based in Sweden and needed to order computers and phones for my collegues in the UK. My problem began when i needed to change the shipping adress that was different from our office address.... See more

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Rated 5 out of 5 stars

Absolutely brilliant customer service from both Lucy (account manager) and Gift (business support specialist) after struggling with my account. Gift was able to sort my issue very efficiently enabling... See more

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Rated 5 out of 5 stars

Mr. FRAZ HELPED US TO FIND EXACT PRODUCT AS PER OUR NEED AND BUDGET. HE IS PROFESSIONAL AND HUMBLE PERSON WITH GOOD PRODUCT KNOWLEDGE, PROFICIENT AND BENEVOLENT.

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Rated 3 out of 5 stars

Initial order went through well with sales advisor and I paid extra for quicker delivery. ( ie two days later) Night before delivery Currys send notification to tenant stating delivery and instal... See more

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Rated 5 out of 5 stars

Lorna has helped us with an issue where we had a missing parcel via DPD, Lorna raised an investigation and managed to get us our order resent whilst it was being investigated. Lorna has followed up... See more

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Rated 5 out of 5 stars

I had a problem with a faulty network card in a new gaming PC we bought for our business. I rang Monday morning and spoke to Lorna who was very helpful in sorting out a return quickly and efficiently.... See more

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Rated 3 out of 5 stars

Lorna deserves 5 stars Without her and Sam this review would be 1 star. Ordering process was fine but dispatch and delivery were awful due to a complete lack of communication from your delivery par... See more

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Rated 5 out of 5 stars

Francesca (Business Support Specialist) and Samuel Bale (sales account manager) were so helpfull in getting a replacement washing machine sorted for me promptly. Thanks guys!!

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Rated 5 out of 5 stars

I had a problem with a washing machine. I contacted Currys and the very helpful assistant, Ella, made an appointment for an engineer to visit the next day and rectify the situation. Very pleased with... See more

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Rated 5 out of 5 stars

Absolutely excellent experience from the guy in the business unit at York Currys. Outstanding customer service and care! I will be using the business service at York from now on - had no idea it exist... See more

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Rated 5 out of 5 stars

Visited the Burton Branch of Currys today 23rd November 2025, to pick up a tablet I had ordered. Over the years we have bought many items, including a dryer, washer, hoover, freezers, fridges, iPad,... See more

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Rated 4 out of 5 stars

Nothing went well with my order. Unfortunately the customer care was not good, the website did not work properly and now it seems that my order cancelled itself! Update 1: Somethin... See more

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Rated 5 out of 5 stars

Lorna helped me greatly. The machine I ordered arrived when I was away and was returned to sender. Lorna went out of her way to get the machine redelivered to me free of charge and liaised with othe... See more

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Rated 5 out of 5 stars

Liam Brown was excellent and proactive in getting me an even better deal than the one offered on site. He understood my time constraints and very quickly helped me find the deal I needed, sorted a goo... See more

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Rated 5 out of 5 stars

Ordered a laptop from Currys but the item was not delivered when it should have been, I wanted to cancel the order and not use Currys again but Francesca was amazing, she looked into the matter prompt... See more

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Rated 5 out of 5 stars

What a difference. My order with Curry's business was a complete mess and very stressful until LORNA stepped in and sorted it all out. so: Curry's business sales and telephone helpline (which cut of... See more

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Rated 5 out of 5 stars

Great service and smooth shopping experience! Visited Currys recently and was really impressed. The staff were friendly, knowledgeable, and helped me choose the right laptop without any pressure. Pr... See more

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Rated 5 out of 5 stars

I spoke to Ella from Business Support regarding a digital order I hadn’t received 24 hours after placing it. Just 10 minutes after Ella emailed me and offered help, the digital order was already deliv... See more

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Rated 5 out of 5 stars

A great service from Danielle who sorted our issue out very quickly and smoothly behind the scenes resulting in a speedily resolved problem which hopefully won't be a problem moving forwards. Thank yo... See more

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Rated 5 out of 5 stars

We wanted WiFi installing at our bowling club. Simon Collins was very helpful and I believe if it wasn’t for him being so knowledgeable and persistent that BT would have said they couldn’t do it. He s... See more

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Rated 5 out of 5 stars

I ordered some new RAM for my PC, I somehow forgot to put in part of my address. I was promptly contacted by Danielle from the Business Support team who was very friendly and helpful; She rectified m... See more

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Rated 5 out of 5 stars

Lorna has been very helpful to sort out the refund for an item which was not delivered. She explained that I should not have opened a business account, and said she would close it when my refund was... See more

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Rated 5 out of 5 stars

Purchased a laptop that had a price reduction in Black Friday - contacted Currys who agreed to honour the price - Connor dealt with the matter very quickly and a refund is on the way. Very pleased wit... See more

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Rated 5 out of 5 stars

My parcel hadn’t been delivered so I made a video call to Curry’s. I got through to a UK call centre to a person who was polite and showed their face and shared their name and took ownership. However,... See more

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Rated 5 out of 5 stars

The staff at the Business Hub in the Mansfield store offered superb advice and were extremely knowledgeable. They answered all of the questions I had and as a result I was extremely delighted with my... See more

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Rated 5 out of 5 stars

The person I dealt with whose name is Gift was amazing. She gave excellent customer service and kept me informed at every stage as to what was happening. She responded quickly to every email I sent (a... See more

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Rated 5 out of 5 stars

I needed to return an item and I was assisted by Lorna who was very kind and helpful. They were able to arrange a delivery and process a refund for me without any issues.

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Rated 5 out of 5 stars

A lady named Francesca helped me with an urgent request. I had ordered a cooker that, unfortunately, did not support the house voltage. Francesca was able to help me process a return and get it sorted... See more

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Rated 5 out of 5 stars

Great customer service when we accidentally ordered a Gigabyte RX 9070 OC instead of the XT variant. The order had already been processed and dispatched, but a quick call with Lorna got the delivery r... See more

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Rated 5 out of 5 stars

Francesca helped me sort out laptop and care service. She was patient and informative.Top employee! Dan from Sales also gave me advice and took the time to check another issue for me. Curry’s... See more

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Rated 5 out of 5 stars

The two young men were great, even when they came across a problem installing my new gas range . It was not their fault it was my old house . They fixed it with smiles on the faces even though I k... See more

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Rated 5 out of 5 stars

Although there was a delay with one of the items I ordered, customer service were most helpful & professional... First class stuff... I am pleased with my purchase & the service I received :-)

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Rated 5 out of 5 stars

Ordered a printer online, delivered quickly, had an issue with the printer but Curry's aftersales was excellent and sorted it very quickly. Special mention to Francesca for her help.

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Rated 5 out of 5 stars

Francesca (Business Support Specialist) has been so helpful to solve out my product return and refund efficiently. Quick response in professional manner, no fuss, all handle in good hand.

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Rated 5 out of 5 stars

Francesca was excellent, really supportive and got the collection sorted made it very easy. I requested the collect on the 20th November 2025 and Francesca stayed in touch throughout the process, eve... See more

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Rated 5 out of 5 stars

Customer Service was so easy and effortless. One email query and the whole Currys team from various departments sorted and corrected the situation without having to jump through any hoops.

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Rated 5 out of 5 stars

Fantastic assistance from Isabella and Francesca for their business support. Thanks very much Gemma

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Rated 5 out of 5 stars

Lorna helped me to return an item, she was polite and made the process simple and swift. Thank you for your excellent service.

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Rated 5 out of 5 stars

Thank you Francesca for sorting out the issue I had with my order. Ist class customer service! mush appreciated.

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Rated 5 out of 5 stars

Francesca was a great help when I had to get my laptop replaced when I found out it was used after buying it for full price. I am really grateful that I got the laptop on time after sending mine back.... See more

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Rated 5 out of 5 stars

Excellent. Ousmane Toure was very helpful and professional. He took time to explain and listen to our needs.

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Rated 5 out of 5 stars

Very happy with both the support, and the prices from the Curry's business team at Warrington! Nothing is too much trouble.

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Rated 5 out of 5 stars

Very friendly and efficient service from Lorna regarding the refund on a fridge /freezer that was too big to fit through the doorway

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Rated 5 out of 5 stars

Phil was very helpful and looked into my enquiry and put my mind at ease, which I appreciated. Thank you.

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Rated 5 out of 5 stars

Dealt with Lorna in Business Support via email re a return of an item no longer needed - everything was smooth and straightforward and every step was advised on down to the collection and the refund -... See more

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Rated 5 out of 5 stars

I went to Curry’s to buy a phone as they do a iPhone set up service. The staff were so knowledgeable and helpful. I would highly recommend

Company replied

Rated 4 out of 5 stars

Liam called me when payment didn't go through and I hadn't realised, so thank you

Company replied

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Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store
  4. Kitchen Supply Store
  5. Telecommunications Service Provider
  6. TV store

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Awfull company to deal with!!!

Awfull company to deal with.
Placed quite a few orders and spent a lot of money with them however when something needs to be refunded you cannot get it. Firstly claimiing there is open orders, which I dont understand as all orders are paid in full, then saying theres errors. After a month I am still waiting and wasting a lot of time checking and emailing. Last couple of months I must have ordered 10 washer/dryers, 10 ovens, 5 fridges and they cannot refund £300 fro a faulty item that was delivered. Completely unnacceptabel.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

Lorna and Sam were of great help in rectifying an error I had made to an order, updating me regularly and ensuring that the goods were received as soon as possible.

November 10, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Alex,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Lorna, Sam and their line managers for you :)

- Francesca

Rated 5 out of 5 stars

Fantastic Representative

Dawn is an amazing curry's representative, always on hand to assist with enquires and recommend products tailored to what is required. She is my go-to for electronics and computers.

December 9, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Stuart,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Dawn and her line manager for you :)

- Francesca

Rated 5 out of 5 stars

Smooth experience

I needed help with roaming and had the pleasure to speak with Gift Ebikaboere Ozegbe. They were super helpful and sorted my issue super smoothly!

December 8, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon Marta,

Thank you so much for taking the time to share your positive feedback about Gift and the service you received — it’s truly appreciated!

I’ll make sure to pass your kind words along to Gift and her line manager.

Warm regards,

Jem

Rated 5 out of 5 stars

We recently set up a business account…

We recently set up a business account with Currys and have received exceptional support, help, and customer service throughout the entire process. From Angel, who assisted us in sourcing the right laptop and providing detailed quotes tailored exactly to our requirements, to Josh, who helped place the order and even managed to save us additional money, and Francesca, who delivered fantastic customer support — every interaction has been positive and professional.

The whole process was smooth, stress-free, and I genuinely felt supported and helped at every step. Delivery was also quick and right on time.

What a great team you have — well done, Currys! Highly recommended.

December 5, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Clare,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Angel, Josh, Francesca and their line managers for you.

- Connor

Rated 1 out of 5 stars

Terrible for Business

Ordered 4 4TB hard drives for a NAS installation a week ago. Heard nothing from them since the confirmation email. I’ve been logging in to my account daily to check on the status of the order. It’s sat at received for a full week and now it shows as cancelled. The website said they were in stock and typically delivered in 24 hours until 2 days ago. They also don’t seem to be in too much of a hurry to refund my payment.

December 8, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I apologise for for any inconvenience this situation has caused, I appreciate it is very frustrating.

I can confirm a refund has been processed and this will be back in your account within 1-3 working days.

- Francesca

Rated 1 out of 5 stars

Delivery and customer service is as bad…

Delivery and customer service is as bad as it get,s ordered a washing machine in a store was supposed to deliver 28.11.25 still has not received it. I phone they are so rude and said i have signed for it. Went i went to the store I got it from and found out that they forged my signature a picture of a black screen now have to wait 7-14 days for investigation I am disabled and 2 week till Christmas phone today 8.12.25 still nothing.

November 27, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, we are sorry to see you have had a bad experience.

It looks like your complaint relates to a Curry's Retail order, so I have requested for your review to be moved to the correct Trustpilot as we are not able to assist here at Curry's Business. Please accept this request to receive the assistance you need.

Thank you.

- Francesca

Rated 5 out of 5 stars

Had a slight delay due to black Friday…

Had a slight delay due to black Friday order, but kept informed by Lorna. Thank you.

December 8, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Stuart,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Lorna and her line manager for you.

- Francesca

Rated 5 out of 5 stars

Good customer service

Had a problem with part of my first order being returned to sender due to UPS's poor service. However, Francesca at Curry's Business speedily and professionally arranged to resend the item via ParcelForce and I received this within a couple of days. She even contacted me to make sure I had received it. Thank you Francesca!

December 1, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Andrea,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Francesca and her line manager for you.

- Connor

Rated 1 out of 5 stars

Misleading - check the descriptoin not the picture

The Surface Pro is shown on their website consisting of a screen and a keyboard, but it doesn't come with a keyboard. It is clearly misleading. When you raise this with them, customer service said it 1) isn't a laptop and 2) you have to check the words on the website very carefully because it might be different to the photo. Outrageous! It's just wrong. They are out of stock of same coloured keyboards.

December 8, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry about the issues you have faced.

Please can you email: getintouch@business.currys.co.uk with further details so I can look into this for you.

Thank you.

- Francesca

Rated 5 out of 5 stars

Thank you Michael!

We went into the Currys Castle Marina to purchase a PC set up for our small business. Michael was extremely helpful, talked us through everything, gave us excellent advice and didn't rush us at all. He was very informative and we felt he listened to what we needed and recommended based on our individual needs. Thank you Michael.

December 8, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Luke,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Michael and his line manager for you.

- Francesca

Rated 5 out of 5 stars

Informative and In Touch

Charlie was brilliant from start to finish. He took the time to understand my issue with our 3rd party provider, kept in touch over what was a prolonged period in getting it sorted and was always able to provide an update. He always responded to my emails and made sure that his replies were succinct but informative. Very professional service from Charlie.

December 4, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon Victoria,

Thank you so much for taking the time to share your positive feedback about Charlie and the service you received — it’s truly appreciated!

I’ll make sure to pass your kind words along to Charlie and his line manager.

Warm regards,

Jem

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Very knowledgable not pushy.

December 4, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you very much for your kind review, we really appreciate it!

- Francesca

Rated 5 out of 5 stars

Great Experience

December 7, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you very much for your kind review, we really appreciate it!

- Francesca

Rated 1 out of 5 stars

Order Cancelled, No Communication & No Refund!

Purchased a hard-drive to be used in a NAS.

Order placed, email received.

Unbeknownst to myself, order cancelled.

No refund received.

I'm only aware that the order was cancelled, as I visited the Currys Business portal and signed in to ascertain when it may be delivered.

Terrible first experience. Heading back to Amazon et al as we speak.

Perhaps, if you were to communicate with your business clients, they wouldn't be leaving in droves?

December 4, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry about the issues you have faced.

Please can you email: getintouch@business.currys.co.uk with further details so I can look into this for you.

Thank you.

- Francesca

Rated 5 out of 5 stars

Washing machine replacement

Francesca (Business Support Specialist) and Samuel Bale (sales account manager) were so helpfull in getting a replacement washing machine sorted for me promptly. Thanks guys!!

December 5, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Alex,

Thank you very much for your kind review, we really appreciate it! I will pass this onto Francesca, Samuel and their line manages for you.

- Connor

Rated 5 out of 5 stars

BEST CURRY'S PRODUCT EXPERT

Mr. FRAZ HELPED US TO FIND EXACT PRODUCT AS PER OUR NEED AND BUDGET.
HE IS PROFESSIONAL AND HUMBLE PERSON WITH GOOD PRODUCT KNOWLEDGE, PROFICIENT AND BENEVOLENT.

November 20, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you very much for your kind review, we really appreciate it!

- Francesca

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