I was concerned that the Grounding Mat did not arrive on the very day I had been told to expect it. Because I had borrowed a mat from my Reiki instructor, I needed to return hers as soon as possible.... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
helped you reclaim restful sleep and steady energy is exactly why small lifestyle tweaks can be so powerful. Waking up refreshed and focused all day is a total game-changer.
Company replied
Company details
Written by the company
Grounding represents a health breakthrough, an effortless lifestyle add-on with surprising, and often dramatic, healing results. A simple concept, yes, but a profound one.
Contact info
4.0
Great
794 reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
Verified
They messed up my order and sent the…
They messed up my order and sent the wrong size, but at least they owned up to it and sent the correct one right away. Mistakes happen, but they handled it well and made it right quickly, I appreciate that!
April 14, 2025
Reply from Grounding Official
Dear Linda,
Thank you for your honest and thoughtful review! We’re sorry for the mix-up with your order, but we’re glad we could make it right quickly. We truly appreciate your understanding—mistakes can happen, and we always aim to resolve them as smoothly as possible.
Wishing you many restful nights with your correct-sized sheet!
Best regards,
Grounding Official
Verified
Fantastic experience with groundings…
Fantastic experience with groundings customer service.
April 14, 2025
Reply from Grounding Official
Dear Deborah,
Thank you for your kind words! We’re so glad to hear you had a fantastic experience with our customer service team. We're always here to help and make your experience as smooth as possible.
Wishing you all the best and many grounded nights ahead!
Best regards,
Grounding Official
Verified
5 star product imo
April 13, 2025
Reply from Grounding Official
Dear Laura,
Thank you for the 5-star shoutout! We're so happy to hear you're loving the product and truly appreciate your support.
Wishing you continued rest and wellness!
Best regards,
Grounding Official
Verified
Me and my hubby really enjoy sleeping…
Me and my hubby really enjoy sleeping on it! We're usually super picky about sheet materials, but this one totally passes our test.
April 13, 2025
Reply from Grounding Official
Dear Natalie,
Thank you for sharing your experience! We're so glad to hear that both you and your husband are enjoying the sheet—especially knowing how selective you are with materials. It means a lot that it met your standards!
Wishing you both many restful nights ahead.
Best regards,
Grounding Official
Verified
Really responsive and helpful customer…
Really responsive and helpful customer service, I wasn't sure if the sheet came with a grounding wire, so I ordered on just in case. Turns out it's already included, reached out to return the extra and they refunded me quickly.
April 12, 2025
Reply from Grounding Official
Dear Isabella,
Thank you for your thoughtful review! We're happy to hear our customer service team was able to help and that the return process for the extra grounding wire was quick and smooth. We always aim to make things as easy as possible for our customers!
Wishing you continued comfort and great sleep with your grounding setup.
Best regards,
Grounding Official
Verified
Good customer service
Good customer service, especially from Mary who was super helpful and guided me through everything when I had questions before ordering. Later when I needed to return a sheet I accidentally ordered extra I got clear instructions again and received a full refund without any issues, very satisfied customer! 5 stars
April 11, 2025
Reply from Grounding Official
Dear Samantha,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that Mary was able to assist you so thoroughly—from answering your initial questions to helping with the return. Providing clear, friendly support is what we strive for, and we’re so glad you felt taken care of.
Wishing you continued comfort and restful sleep!
Best regards,
Grounding Official
Verified
So easy to use just plug and play
So easy to use just plug and play, grounded every night without even thinking about it.
April 11, 2025
Reply from Grounding Official
Dear Daniela,
Thank you for your review! We're so glad to hear how easy and effortless grounding has become for you. That “plug and play” simplicity is exactly what we aim for—no hassle, just results.
Wishing you many more grounded and restful nights!
Best regards,
Grounding Official
Verified
I no longer limp when I get out of bed…
I no longer limp when I get out of bed and I can finally do things without pain. Simple things around the house that used to be struggle are now easy. The grounding sheet has made a HUGE difference in my life!
April 11, 2025
Reply from Grounding Official
Dear Sofia,
Thank you so much for sharing your experience! We're thrilled to hear how much the grounding sheet has helped—being able to move around without pain and enjoy the simple things again is truly life-changing. It means a lot to know it's made such a big difference for you.
Wishing you continued comfort and ease in your daily life!
Best regards,
Grounding Official
Verified
good product 👍👍
April 10, 2025
Reply from Grounding Official
Dear Brianna,
Thank you for the thumbs up! We're so glad you're happy with the product and appreciate you taking the time to share your feedback.
Wishing you continued comfort and great sleep!
Best regards,
Grounding Official
Verified
Customer service was excellent
Customer service was excellent! Quick to respond and super friendly, made the whole experience smooth and easy.
April 9, 2025
Reply from Grounding Official
Dear Sydney,
Thank you so much for your kind words! We're thrilled to hear that our customer service made your experience smooth and easy. We always aim to be helpful, quick, and friendly—so it’s great to know we hit the mark!
Best regards,
Grounding Official
Verified
At first
At first, I didn't feel any major changes overnight, but after using the grounding sheet for a week, I definitely started noticing improvements. To really test it, I took a week off to see if the benefits were real and sure enough, without the sheet, my sleep was less restful and my body felt more tense. Now, I'm confident that the grounding sheet is working for me.
April 8, 2025
Reply from Grounding Official
Dear Tessa,
Thank you for sharing your thoughtful experience. We really appreciate how you gave the grounding sheet a fair trial and even tested it by taking a break—that kind of honest feedback means a lot. It’s great to hear the difference was clear and that it’s now making a real impact on your sleep and how your body feels.
Wishing you continued restful nights and ease in your days!
Best regards,
Grounding Official
Verified
I was the kind of person who woke up…
I was the kind of person who woke up more tired than when I went to bed. After a few nights on the grounding sheet, I'm not hitting snooze five times and my joints don't feel like they've rusted overnight. So lucky to come across this.
April 8, 2025
Reply from Grounding Official
Dear Laurie,
Thank you for sharing your experience! We’re so glad to hear the grounding sheet has helped you wake up feeling more rested and less achy—no more snooze marathons! It’s amazing what a difference quality sleep can make, and we’re thrilled you found us.
Wishing you continued comfort and energized mornings!
Best regards,
Grounding Official
Verified
Reply from Grounding Official
Dear Brian,
Thank you for the 5-star review! We’re so glad to hear you’re enjoying the product and truly appreciate the recommendation.
Wishing you continued rest and wellness!
Best regards,
Grounding Official
They will not give our money back! Return policy no good!
They will not give our money back! Return policy no good!
My wife ordered a set of the grounding sheets. We opened the box and didn't even unpack the box and realized this was not for us. We immediately returned as quickly as we could to get our money back and 2 months later we still have not been credited back our money. All they do is send back an e-mail stating that something is wrong with their system and we need to be patient. I called the only number listed, (855) 533-0386 and message says to leave a message and they will return your call. Nobody will ever call me back. Seems like they are waiting until 90 days are up and then they will tell us we are out of luck. DO NOT BUY UNLESS YOU CHECK WITH SOMEONE ELSE THAT HAS THESE!! YOU WILL NOT GET YOUR $157 BACK!!! Our order number was 161658.
Date of experience: February 04, 2025
February 4, 2025
Unprompted review
Reply from Grounding Official
Dear Lynn,
Thank you for bringing this to our attention, and we truly regret any frustration caused during your return process.
We want to assure you that your return has been successfully received and verified, and the refund has already been processed to your original payment method. Please allow a few business days for the transaction to reflect, depending on your bank.
As a company committed to transparency and fairness, we have a dedicated team that carefully handles all returns to ensure each item is properly inspected and logged before a refund is issued. This process, while thorough, can occasionally take longer than expected—especially during periods of high volume—and we truly appreciate your patience along the way.
We understand how important timely communication is, and we’re actively working to improve both our systems and response times to prevent this kind of delay in the future.
Again, we’re very sorry for the inconvenience and thank you for giving us the chance to make this right.
Best regards,
Grounding Official
Grounding Works
Grounding works, and these sheets changed my life. If you are in pain, try these. They worked for me, so I purchased them for my Mom; they were life-changing for her, too. We both had results after just one night. I will NEVER be without these. Of course, it depends on the cause of the pain, so they might not work for everyone, but these are not a scam. I hope they work for you as great as they were for me!
June 4, 2024
Unprompted review
Reply from Grounding Official
Dear Susan,
Thank you so much for your heartfelt review. We're truly moved to hear how much grounding has impacted both you and your mom. Stories like yours are exactly why we do what we do—bringing real relief and better sleep to people who need it most.
You're absolutely right—results can vary depending on the individual and the source of pain, but we're so glad it’s been life-changing for you. Thank you for trusting us and for sharing your experience with others.
Wishing you and your mom continued comfort and wellness always.
Best regards,
Grounding Official
Verified
I'm usually super picky about anything…
I'm usually super picky about anything I sleep on if the fabric's too rough or synthetic I can't relax. But the grounding sheet totally surprised me. It's soft, breathable and feels just like a high quality cotton sheet. Comfortable enough for even a light sleeper like me!
April 2, 2025
Reply from Grounding Official
Dear Amy,
Thank you so much for your thoughtful review! We're thrilled to hear the grounding sheet exceeded your expectations—especially coming from someone who’s particular about fabric and comfort. It means a lot to know it’s made a real difference for you.
Wishing you many more nights of restful, comfortable sleep!
Best regards,
Grounding Official
Verified
Was pretty skeptical at first
Was pretty skeptical at first, but I felt the positive effects almost immediately. Definitely wasn't expecting that.
April 2, 2025
Reply from Grounding Official
Dear Laura,
Thank you for sharing your experience! We completely understand the initial skepticism—so it’s wonderful to hear that you noticed positive effects so quickly. That kind of feedback means a lot to us!
Wishing you continued benefits and restful nights ahead.
Best regards,
Grounding Official
Verified
Truly amazing product
Truly amazing product, I'm going to buy one for my elderly mom too.
April 1, 2025
Reply from Grounding Official
Dear Linda,
Thank you for your kind words! We're so happy to hear you're loving the product and even thinking of getting one for your mom—that's the ultimate compliment. We hope she enjoys the benefits just as much!
Best regards,
Grounding Official
Verified
Reply from Grounding Official
Dear Cheryl,
Thank you for your feedback! We're so glad to hear you love the color. We designed it to be neutral and versatile, so it’s great to know it blends perfectly with your bedroom decor.
Wishing you restful nights in style!
Best regards,
Grounding Official
Verified
Reply from Grounding Official
Dear Linda,
Thank you for your kind words! We're so happy to hear that you’re experiencing your best sleep ever with the grounding sheet—that’s exactly what we love to hear.
Wishing you many more nights of deep, restful sleep!
Best regards,
Grounding Official
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.