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Howlanders Reviews 223

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the user-friendly booking process and the quick response times from the team. Many consumers found the staff to be helpful and efficient, providing clear instructions and answering questions promptly. People also highlight the excellent communication throughout the entire process, from initial inquiries to post-booking support. Consumers also praise the guides and the overall organization of the tours. Many reviewers specifically mentioned the knowledge, friendliness, and professionalism of the guides, who enhanced their travel experience. The company's ability to handle logistics and provide necessary information is also a recurring positive point for reviewers.

Based on these reviews

Rated 4 out of 5 stars
Verified

The trip itself from the start until the end is great and well organised. But I had problem to get my transportation vouchers fortunately I had some help from a young woman working for you at the bus... See more

Rated 4 out of 5 stars
Verified

Clear explenation. During booking not clear we can be picked up at hotel or busstation. Also not possible to indicate drop- off. In Uyuni or Chili.

Rated 4 out of 5 stars
Verified

It took a few goes to open the payment portal which was a bit disappointing. Other than that we have booked a few tours with Howlander so we are pretty happy.

Rated 4 out of 5 stars
Invited

Everything went as planned, guides were good, driving was safe, pick up on time, communication was good

Rated 5 out of 5 stars
Verified

Great communications. Advised they would be in touch when bookings became available, and did get in touch. Excellent service. Excellent range of tours. Great experience.

Company replied

Rated 5 out of 5 stars
Verified

I have booked a few tours with Howlanders. They are more affordable than Get Your Guide or Viator and offer many tours. Booking is easy and communication works well. Answers are always quick. One r... See more

Rated 5 out of 5 stars
Verified

THE AGENT I SPOKE WITH WAS KNOWLEDGEABLE AND HELPFUL. I WAS VERY PLEASED, AND THE FACT THAT I COULD TALK TO A LIVE PERSON WAS REALLY WHAT SOLD ME ON THE COMPANY

Company replied

Rated 5 out of 5 stars
Invited

Kuba (our guide) was great cause of the drop off at my air bnb, helped with luggage on staircase when there was no elevator, helped to access luggage during the day when I was under dressed for the... See more

Rated 3 out of 5 stars
Invited

I liked that I did not have to worry about figuring out trails, where to sleep, and food. Having all of the logistics taken care of made the trek stress-free. I did not like having to request at... See more

Rated 5 out of 5 stars
Verified

It was amazing. Can highly recommend. Our guide was so sweet and knew a lot about everything. Anything we asked about icebergs, glaziers, Iceland she had an answer.

Company replied

Rated 5 out of 5 stars
Verified

Awesome tour. Very well organized. We got all the information, especially since we were wondering is it possible to get from Paine Grande, do the tour at 11AM and return to ferry from Paine Grande at... See more

Rated 5 out of 5 stars
Invited

We booked our Grey Glacier kayaking tour through Howlanders. Everything went great! We had a few questions before booking, and the Howlanders agents quickly responded to our emails and provided the re... See more

Rated 5 out of 5 stars
Invited

Howlanders was very helpful in providing more than suficient information in regard to going on a tour of the salt flats (Salar de Uyuni). I felt as though I was well informed about the tour without fe... See more

Rated 5 out of 5 stars
Verified

The guides were awesome. We had a fast group and Paula was there leading all the way. The terrain was spectacular and I really enjoyed learning about the mate tradition in the Chilean culture from N... See more

Rated 5 out of 5 stars
Invited

Howlanders were a great company to deal with. They always responded promptly with helpful answers to any questions I had about any aspect of my Amazon Trip. Communication was great at all stages, and... See more

Rated 5 out of 5 stars
Verified

Great homepage, excellent support service via email and phone (thanks to Annia). Has made the booking a very good experience. Now we'll need to see how the trip actually is 😊

Rated 5 out of 5 stars
Verified

A great day excursion, we saw so much! Our guide and driver were at the top of their game, very informative and spoke great English. We really enjoyed ‘ that Condor moment’ If you know…you know! Highl... See more

Rated 5 out of 5 stars
Verified

Very professional and knowledgable guides. They were very flexible in meeting the wishes of the group when one of the planned treks had to be cancelled due to the weather. Would use them again without... See more

Rated 5 out of 5 stars
Verified

I had a few questions before making a booking, and the Howlanders team responded promptly via email. The trip I booked was also excellent (I left a separate review about the trip).

Rated 5 out of 5 stars

Amazing service. I had to cancel my trip due to COVID 19 outbreak and everyone in the Howlanders team was extremely helpfull! I will for sure book with them again once this crazy period has ended.

Company replied

Rated 5 out of 5 stars
Invited

Excelent service. Driver arrived exactly in time, help us with all boarding crossing procedures. He was very pleasant.p

Rated 5 out of 5 stars
Invited

Experience of a lifetime! The team Fernando, Lucia and the others were professional patient and knew their stuff! They made the experience seamless. In our group we had some very experienced kayak... See more

Rated 5 out of 5 stars
Verified

Very helpful stall. Neomi was just excellent. She gave me all the answers and was quick in reply.

Company replied

Rated 5 out of 5 stars
Invited

A great trip to Bolivia where you always had the perfect amount of time at each stop, a great tour guide (Ariel) who always took great pictures of us, was fun to talk with and explained interesting th... See more

Rated 5 out of 5 stars

We would like to thank Javier (Howlanders) for all the recommendations and help for our trip. The tour Salar de Uyuni was amazing!

Rated 4 out of 5 stars
Verified

Easy to book and always ready to answer our questions in short time. Hope the esperience will be at the same level...

Company replied

Rated 5 out of 5 stars
Invited

No complaints with Howlander. Though not sure what their role was in my travel plans as they seemed to outsource me to a local company.

Rated 5 out of 5 stars
Verified

Ease of selection Picking us up at motel! Thank you

Company replied

Rated 5 out of 5 stars
Verified

Annia and Noema understand customers needs and finds a way to make it happen. sincere thanks.

Company replied

Rated 5 out of 5 stars
Invited

Fantastic experience! The sights, the crew, and the food and beverages were all top notch. Would recommend

Rated 5 out of 5 stars
Verified

Really great email communication. I had a few queries and I got helpful, prompt replies

Company replied

Rated 5 out of 5 stars
Verified

Easy websiter to navigate; looks like a good trip; a little expensive.

Rated 5 out of 5 stars
Verified

Attractive presentation of company and tour. Very quick and friendly reaction to questions.

Company replied

Rated 5 out of 5 stars
Verified

Always very prompt in replying to my questions.

Company replied

Rated 4 out of 5 stars
Verified

My concern was answered promptly. And now we have booked so look forward to our adventure.

Rated 5 out of 5 stars
Verified

Very good service. Instructions were very clear and the attention friendly.

Rated 5 out of 5 stars
Invited

Communication was great. Experience was exactly as advertised. Guide was excellent in every regard. Would highly recommend Maurico, if available.

Rated 5 out of 5 stars
Invited

Great guide, very helpful. Trip was good! Recommend this company

Rated 5 out of 5 stars
Verified

I booked several tours with them. Booking process was easy. Hope the tours are just as great! :)

Rated 5 out of 5 stars
Verified

Rapid response to inquiries. Very helpful with creating a good itinerary.

Company replied

Rated 5 out of 5 stars

Great value and pre-trip support. Accurate descriptions in the itineraries. I would definitely book with them again.

Rated 5 out of 5 stars
Verified

Very quick confirmations, and follow-up information from the Howlander team. Efficient and easy booking process.

Rated 5 out of 5 stars
Verified

one of the better day-tour with guide I`ve ever had

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Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Tour Agency

About Howlanders

Written by the company

EXPLORE AWAY. EXPERTS IN OUTDOOR EXPERIENCES

⛰️ By Travelers for Travelers: At Howlanders, we know the journey inside and out because after racking up countless miles and living out of our backpacks we've been in your shoes. We’ve seen a lot and as a result, we’ve compiled our greatest hits to offer handpicked, authentic tours that showcase the best of each destination. Whether you're exploring Patagonia or trekking through Nepal, we work with trusted local operators to ensure your experience is unique and unforgettable.

📒 Worry-Free Bookings: We understand that plans can change, so we offer flexible cancellation policies for each tour. Your peace of mind is our priority.

💚 Unmatched Value and Experiences: Our goal is to provide the best value for your money, offering multi-day nature adventures, and cultural experiences across Chile, Argentina, Peru, Bolivia, Nepal, and Spain. With our expertise, particularly in Patagonia, we guarantee tours that combine authenticity, adventure, and local charm.

🎒 Let us help you plan an unforgettable trip!

Torres del Paine Tours

El Calafate Tours

Uyuni Salt Flats Tours

Machu Picchu Tours


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month


Rated 2 out of 5 stars
Verified

It is too early to give a review as I…

It is too early to give a review as I have not been on the Grey Glacier tour 11 Nov 2025.
However, the company was not able to answer my question sent by email, asking about the length of time we are to spend at Torres de Paine National Park. I received a standard reply without the answer to my question. Suggest that this request for review be sent after the tour has been concluded.

October 6, 2025
Howlanders logo

Reply from Howlanders

Hola Susan,

Thank you for your message. We have reviewed our communications and can confirm that a reply has now been sent regarding your question.

If you still need further clarification or assistance, please don’t hesitate to contact us again — we’ll be happy to help.

We hope you enjoy your Grey Glacier tour on November!

Best regards,
The Howlanders Team

Rated 5 out of 5 stars
Verified

Great communications

Great communications. Advised they would be in touch when bookings became available, and did get in touch. Excellent service. Excellent range of tours. Great experience.

October 8, 2025
Howlanders logo

Reply from Howlanders

Hola Ian,

Thank you so much for your kind words! 😊 We're really happy to hear that you had such a great experience with us.

We always strive to offer clear communication, excellent service, and a wide range of tours so every traveler can find the perfect adventure — so it’s wonderful to know this came through in your experience.

Best regards!

Rated 5 out of 5 stars
Verified

Superb Customer Service

THE AGENT I SPOKE WITH WAS KNOWLEDGEABLE AND HELPFUL. I WAS VERY PLEASED, AND THE FACT THAT I COULD TALK TO A LIVE PERSON WAS REALLY WHAT SOLD ME ON THE COMPANY

October 4, 2025
Howlanders logo

Reply from Howlanders

Hola Diane,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was knowledgeable and helpful, and that speaking with a live agent made a difference for you.

We look forward to assisting you on your next adventure! 🌍

Best regards,
The Howlanders Team

Rated 5 out of 5 stars
Verified

Responsive and helpful staff

Rapid response to inquiries.
Very helpful with creating a good itinerary.

October 1, 2025
Howlanders logo

Reply from Howlanders

Hola Bryan,

Thank you for your kind words! We’re delighted to hear that our team was responsive and helpful, and that we could assist in creating a great itinerary for you.

We look forward to helping you plan more amazing adventures! 🌍

Best regards,
The Howlanders Team

Rated 5 out of 5 stars
Verified

Ease of selection

Ease of selection
Picking us up at motel!
Thank you

October 2, 2025
Howlanders logo

Reply from Howlanders

Hola Michelle,

Thank you for your feedback! We’re glad to hear that the selection process was easy and that the pick-up from your motel worked well.

We look forward to helping you on your next adventure! 🌍

Best regards,
The Howlanders Team

Rated 5 out of 5 stars
Verified

Very helpful stall.

Very helpful stall. Neomi was just excellent. She gave me all the answers and was quick in reply.

October 2, 2025
Howlanders logo

Reply from Howlanders

Hola Ashit,

Thank you so much for your kind words! We’re thrilled to hear that pur team was able to help and provide all the answers you needed quickly.

We look forward to assisting you again on your next adventure! 🌍

Best regards,
The Howlanders Team

Rated 5 out of 5 stars
Verified

Always very prompt in replying to my…

Always very prompt in replying to my questions.

September 5, 2025
Howlanders logo

Reply from Howlanders

Hello! The Howlanders.com team wants to thank you for your kind review, and we are glad that the purchasing process met your expectations. Best regards!

Rated 5 out of 5 stars
Verified

Amazing time

It was amazing. Can highly recommend. Our guide was so sweet and knew a lot about everything. Anything we asked about icebergs, glaziers, Iceland she had an answer.

September 2, 2025
Howlanders logo

Reply from Howlanders

Thanks for your amazing review! We’re so glad you enjoyed your Howlanders adventure and loved your knowledgeable guide. Hope to see you on another trip soon!

Rated 4 out of 5 stars
Verified

Fast answers

Fast answers, flexibility

August 3, 2025
Howlanders logo

Reply from Howlanders

Thank you for your kind review, Bart! We’re glad you appreciated our fast responses and flexibility. We look forward to welcoming you on another Howlanders adventure soon!

Rated 5 out of 5 stars
Verified

Attractive presentation of company and…

Attractive presentation of company and tour. Very quick and friendly reaction to questions.

July 10, 2025
Howlanders logo

Reply from Howlanders

Peter, The Howlanders.com team would like to thank you for your kind review. We are glad to have met your expectations. We hope to see you again soon!

Rated 5 out of 5 stars
Verified

Very professional

Very professional, short reply times, perfect results

May 25, 2025
Howlanders logo

Reply from Howlanders

Irene! The Howlanders.com team appreciates your feedback. We hope you enjoy the rest of your trip!

Rated 5 out of 5 stars
Verified

Really great email communication

Really great email communication. I had a few queries and I got helpful, prompt replies

May 19, 2025
Howlanders logo

Reply from Howlanders

Nicole, The Howlanders.com team would like to thank you for your kind review. We hope to see you again soon!

Rated 4 out of 5 stars
Verified

Easy to book and always ready to answer…

Easy to book and always ready to answer our questions in short time.
Hope the esperience will be at the same level...

March 9, 2025
Howlanders logo

Reply from Howlanders

Francesco, The Howlanders.com team appreciates your feedback. We hope you enjoy the rest of your trip!

Rated 4 out of 5 stars
Verified

The trip itself from the start until…

The trip itself from the start until the end is great and well organised. But I had problem to get my transportation vouchers fortunately I had some help from a young woman working for you at the bus station name Paula.

March 3, 2025

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