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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its efficiency, intuitiveness, and user-friendliness. People appreciate the direct chat support, which they find highly effective. The application is described as simple, practical, and clear, making accounting tasks quick and effortless. Many reviewers highlight the significant cost savings compared to traditional accountants. Consumers find the platform to be a game-changer, relieving the stress associated with paperwork for independent professionals. The team is noted for being responsive and helpful, providing excellent service. Users value the readily available support and clear guidance, which allows them to focus on their core business activities. Overall, individuals express high satisfaction with the app's functionality and the support provided.

Based on these reviews

Rated 5 out of 5 stars

Je dispose de cette application depuis plus d'un an dans ma pratique d'avocat. Très intuitif, pratique avec une équipe qui répond toujours à mes interrogations Je recommande à 100%

Rated 5 out of 5 stars

Un comptabilité simple et conforme. Contacts disponibles à chaque instant. Documents et Déclarations en règle. Une ligne directrice pour se concentrer sur le Business.

Rated 5 out of 5 stars
Verified

Simple a l'utilisation des conseils en tout genre par des tutos ou video tres efficace et comprehensible

Rated 5 out of 5 stars
Verified

Great help. As a Brit with a new SCI in France, the team helped me generate all the required compliance documents

Rated 5 out of 5 stars
Invited

J'adore simple Si on a des questions on n'a qu'à poser la question et on vous répond. J'en avais un autre avant et ça rien à voir. Je suis trop satisfaite. Je conseille vivement INDY (ex Georges... See more

Rated 5 out of 5 stars
Invited

Excellente application simple pratique et claire. Compta faite rapidement sans effort. 1800€ d’économie par rapport à un comptable

Rated 4 out of 5 stars
Invited

Great platform, it's a pity that there isn't a mixed option for the V.A.T. as was the case with BNC EXPRESS

Rated 5 out of 5 stars
Verified

Super application de comptabilité très pratique et intuitive.

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Company details

  1. Accounting Software Company
  2. Business to Business Service
  3. Payroll Service
  4. Software Company
  5. Tax Preparation Service
  6. Tax Preparation Software

Written by the company

Indy automatise la comptabilité et les déclarations des indépendants. En se synchronisant avec le compte bancaire, Indy réalise la tenue comptable des indépendants jusqu'à leurs déclarations, TVA et bilan, tout en leur offrant une vue complète de leur activité. https://www.indy.fr

Indy, un service client aux petits soins

Written by the company

La satisfaction client est au coeur de nos préoccupations 💙

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Super application

Super application! Hyper pratique au quotidien. De plus lorsque l’on a une question la réponse arrive très vite. Je tiens à remercier Prescillia pour son accompagnement et sa réactivité!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellente application de gestion

Je dispose de cette application depuis plus d'un an dans ma pratique d'avocat.

Très intuitif, pratique avec une équipe qui répond toujours à mes interrogations

Je recommande à 100%

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves indy and swan

Thieves! Try paying a bill at say a petrol station. Paid 27 euros, they took 200 from the account and are REFUSING to refund the difference claiming they 'have the right' to keep the money for 30 days.
This is such a common problem that a petrol company, Total now has an announcement on its help lines about it because so many people are complaining!

My advice having been bitten by them is not to go any where near them, not within a million miles

Apparently they are calling into question my honesty. If anyone doubts me I can send on copies of correspondence and the relevant bank statements

See their reply! Yes they think they can keep the money for 30 days! It is NOT there money! Depriving people of their property is THEFT.

August 26, 2025
Unprompted review
Indy logo

Reply from Indy

Bonjour Viktoria,

Je suis sincèrement navrée que vous n'ayez pas été satisfaite de votre expérience.

Comme expliqué sur le live-chat, l’empreinte bancaire est une pré-autorisation demandée par le marchant, ici une station-service. Ainsi, il s'assure que les fonds nécessaires à l’opération sont bien disponibles sur votre compte.
La somme retenue sera de nouveau disponible dès que le marchand aura libéré cette emprunte, et cela peut légalement prendre 30 jours maximum.

Je vous rassure alors sur le fait que ni Swan, ni Indy, ne sont à l'origine de cette retenue.

N'hésitez pas à nous recontacter sur le live-chat si vous avez besoin d'en discuter à nouveau, nous restons pleinement disponibles pour vous accompagner.

Maëva
L'équipe Indy

Rated 1 out of 5 stars

Unable to speak to an agent either by…

Unable to speak to an agent either by phone or via chat. Not enough information upfront, so I wasted a lot of time in signing up, nit knowing that I am probably not eligible considering my extra-EU situation. If you arrive from abroad, do not bother as this seems to be a system made only for French citizens.

May 12, 2025
Unprompted review
Indy logo

Reply from Indy

Hello Mari Mazz,
Thank you for your feedback. We are sorry to hear that your experience did not live up to your expectations.

Our advisors can be reached all week via written chat (the little pink bubble at the bottom right of the platform), and it's also possible to book a telephone appointment via our website if you'd like to chat before launching on Indy.

That said, you're right: our services are currently reserved for companies domiciled in France. We understand that this can be frustrating, and are keen to open Indy up to other countries in the future.

Thanks again for your message.
Have a nice day

Rated 1 out of 5 stars

Not worth it

This is a scam i literally just ugraded it and i csnt login to send a proposal

May 3, 2025
Unprompted review
Indy logo

Reply from Indy

Hello Shahene,

We’re sorry to hear you’re having trouble. If you’re experiencing any issues, please don’t hesitate to reach out to our customer support via the little pink chat bubble on the bottom right corner of the Indy platform — our team will be happy to assist you as quickly as possible.

Thank you,

Rated 1 out of 5 stars
Redirected

Unwanted newsletters

They have been sending me newsletters for some days. I informed them that I don't want to receive their newsletters and I also tried to cancel the subscription. I still get their newsletters. I don't speak any French at all. I don't know where they found my email address in the first place.

January 14, 2025
Unprompted review
Indy logo

Reply from Indy

Hello,

Neither of the two e-mail addresses provided is present in our database, so it seems that you are mistaken: we have never sent any e-mails to your addresses.

Furthermore, we don't continue to send emails to customers who ask us to stop sending newsletters.

If your e-mail address is different from the two you wrote to us in response to our request, please let us know.

Thank you,

Sébastien, from the Indy team.

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