I've been using, and trusting, Malwarebytes for years. ON my own systems, and recommend it for other peoples systems. Malwarebytes focus is on anti-virus, malware, ransomware, etc, and that's their en... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Malwarebytes is reimagining security to safeguard devices, data, and people, no matter their location, lifestyle, or means. A global leader in online protection, its suite of award-winning cybersecurity and privacy solutions empowers millions of people worldwide to enjoy their digital lives, free from threats and scams. Our products are built and beloved by experts, offering security, privacy, and identity solutions for every platform and device (Windows, Mac, iOS, and Android).
Contact info
2445 Augustine Drive, Suite 550, 95054, Santa Clara, United States
- malwarebytes.com
Replied to 10% of negative reviews
Typically replies within 2 weeks
Just paid for 1 year subscription and…
Just paid for 1 year subscription and now it will not activate and the help page does not help me fix it.
Worth every penny
Worth every penny! The site has enabled me to learn hoe to navigate the internet safely. The articles are easy to read and understand. There are many topics to chose from and I always find something new and interesting.
Essential. Plain and simple.
I have used Malwarebytes products forever and a day, every time I buy a new device, or reinstall my existing equipment, I make sure that Malwarebytes is one of the first programs I install...
The comprehensive toolkit is fast, efficient and easy to use, always up to date with the latest threats, and gives me a huge sense of piece of mind that I am safe in my daily activities!!
excellent protection and reasonable…
excellent protection and reasonable prices
I have used other Antiviruses over more…
I have used other Antiviruses over more years than I want to think about. But...This is without a doubt the best I have had experience with. They protect, they don't just deflect. They keep you in the know about what to look out for as far as malware that is out there, and believe me there is more every day. I can't say enough good things about Malwarebytes. And they do it all at reasonable prices too. I think that is the best part.
Something new, something blue
Joining the community was a learning experience for me. I look forward to becoming more confident in my skills.
I feel safe with Malwarebytes…
I feel safe with Malwarebytes installed. Frequent updates. Easy to use even for a "novice". Guides you thru settings to get maximum benefit from the plan you choose. Informative newsletter to keep you informed of security happenings.
Malwarebytes are there for you 100 percent
Iwas having alot of issues coming up on my dell labtop and viruses and some were compromised so ireached out to MALWAREBYTES right away and the price was right for my pocketbook. i started around september12th of this year. holy molly they got alot off for me and when there is an issue it will come up on the screen yes i reccommend this to anyone that have issues with there computer /labtop/tablet try them out there the best.and very resonable also not like some others that dt care at all.and they give you up to 1yr then they have a remover also and other stuff. but i am happy with what i got right now.
Protects all my devices
I like that I can protect all my devices and my wife’s with one application. Makes life easy.
Greatest Protection
I have been using Malwarebytes for many years and they have always kept me protected. I love the way Malwarebytes runs interference between all the suspicious stuff which has protected me and I have never been harmed.
The right application at the right moment!
I was looking for a application that would protect my computer, laptops and cell phone from dangerous sites, viruses, phishing scam, etc. I came across this product and I have been extremely happy with them. When it came to getting my extensions to work to set up on my laptops and cell phone their help page and instructions were easy to follow and I was able to do it with our email support. Anytime I have had to contact them for any minor or major issues, I get a support, and a return response the same day. This product has kept me from going to many unsupported sites on the web, including sites, that businesses, employers, and the Web itself have referred me to, and keeps a list of them if I chose to go onto those sites I can give them permission. Love the ad blocker, very much and he daily scans to check my systems. I am totally sold on this product. It is worth the yearly payment and I am considering signing up for their VPN, and identity theft resources when my current commitment is done. It is a product I that recommend to everyone, when they purchase a new desktop, smart phone , tablets and laptops. I am definitely a satisfied consumer.
a very good product
the product is very good I have used malwarebyts for some time.
the support team are very good if you have a problem with help and advice. to keep your PC safe
I have had Malwarebytes for over a…
I have had Malwarebytes for over a year. It has worked well for me. I feel more at ease knowing that my laptop is protected. I would recommend using Malwarebytes to anyone that wants their commuters safe.
I’ve been satisfied using Malwarebytes…
I’ve been satisfied using Malwarebytes and its tools for years. I receive detailed useful information and examples of scams and how to help defend against them in a timely manner. The tools do a lot of the filtering work for me.
it is utterly impossible to sign in…
it is utterly impossible to sign in when your email has changed. I spent 3 hours trying to make contact. It is impossible. If your email address has changed YOU CANNOT MAKE CONTACT. You cannot access an agent unless your email is usable! Absolutely FED UP. I cancelled the credit card payment. This is idiotic artificial intelligence at it's best! REALLY angry.

Reply from Malwarebytes
I dont trust this because some…
I dont trust this because some websites say they remove mallware but most just hack you

Reply from Malwarebytes
Vendors of antivirus software need to
I have been a happy subscriber of Malwarebytes (”MB”) for five years or so. I thought that they were a classy operation, materially better than many of their competitors. However, today my opinion has changed.
Like many other companies, MB has hopped on the AI bandwagon to cut costs on its customer service. My wife and I each have laptops that are protected by MB software. I recently decided to buy a new laptop, which I planned to have protected by MB. Since MB offers a 30-day free trial for new purchases, I decided to delay combining my two subscriptions, thinking it would be easy to achieve this goal. I was wrong.
The instructions for registering my new computer did not anticipate that I would need to combine it with my existing MB subscription. I thought that this would be an easy matter to implement. Unfortunately, the AI revolution has not yet fully considered all variables. One of the unaccounted variables is shared, preexisting accounts, particularly those that were opened using different email addresses.
Today, I spent almost four hours trying to contact a representative at MB to resolve my very simple issue, but was unsuccessful. To my chagrin, I failed. I was thwarted by AI. I began with AI level 1, which provided a phone number that led to nowhere. Then I decided to take a chance on AI level 2. Bad idea. The AI service yielded no useful info. The best it could do was to suggest a phone number of uncertain origin that appeared to be operated by scammers. Moral of the story - don’t risk getting info from AI that has not been vetted by a trusted third party.
I believe the AI world has the potential to do much better. Software vendors don’t write perfect programs. Some programs are downright sloppy. Software vendors have an obligation to provide software that is easy to understand and use. Perhaps customers who wish to ask questions should be charged a reasonable fee for the privilege. For example, they could pay for an upgraded subscription that permits customers to ask questions.

Reply from Malwarebytes
Great product almost the Best
Great product, sensitive and easy to use. I assume it is a good protection tool for any Apple products. The only thing I can reproach is translation in any language.
I talk around me on Malwarebytes and advantages compared to others much less efficient.
I like what it does
I like what it does, but you have to pay to get reasonable protection.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.