Vinted DK Reviews 2,692

I am still waiting for a refund of 2 657.98 DKK that has not reached my account. Vinted is asking me to prove I haven’t been refunded—when it is clearly their responsibility to either refund me or... See more

A buyer made an offer to buy my item at a lower price than listed, and I accepted. However, she didn’t make the payment and after two days I asked if she still wanted the item and she said no. So I... See more

Support is answering like a robot sending standard replies without responding to the question. They close the chat without solving the problem. Especially Stanislav from support is really rude. He o... See more

I recently created a Vinted account to clear out my wardrobe, listing only items I personally own. Suddenly, my account was permanently banned—apparently due to one item I bought over 10 years ago in... See more

By mistake, I transferred some money to a closed bank account. The money was automatically sent back to Vinted. I have sent all the information from my bank to Vinted’s automated service. I have st... See more

Sellers do not have any protection against parcels that are not picked up by buyer in time. This basically means that as a buyer you Can just not Pick up your parcell if you regret and get a full refu... See more

Worst app ever. Everyone is selling fakes and pretending to be genuine. The app gives no support, practically letting the buyer to argue with the seller. If the seller decides to get the product back,... See more

The WORST service on any site on the internet. Do NOT sell your items here. They perma banned me for selling a 20+ year old Randall guitar combo like wtf how is that counterfeit item? They have a poor... See more

Vinted will not refund the money I earned from selling a football shirt via them. I sent the money to a closed bank account, which my bank has provided proof of, but Vinted will not refund my money. I... See more

If I could give negative stars, it would have gotten negative 5/5. I send a package to Poland, which was delayed in polish mail service. Due to this even though evidence from the danish mail ser... See more

Customers buys a vest from me for 94,- dkk. And claims afterwards it came empty. He sends photos and everything with the package being ripped open. I send you all the details etc. And you choose to ju... See more

The most horrible customer service I have ever come across, no possibility to select which country/city to buy from, strange processes. I sent an offer for an item, the seller accepted, and a few hour... See more

Vinted has some big IT issues, besides a horrible customer service giving automated message not helpful at all. Since 3 days I cannot log in and can’t connect my new phone number. The system seems rea... See more

Would rate 0 stars if I could. A buyer bought three of my items, a lamp, two small jars and 6 glasses. ONE glass was broken upon arrival and without contacting me, vinted decided to refund buyer for... See more

I sold a packet value 575 DKK from Denmark to a customer at Vinted, Piotr Trochalski in Poland. Apparently he did not fit the suit and asked for a return, which I accepted. I received the parcel and h... See more

Be warned, if you are sent something that does not match the description (in my case something that had a large, clear rip, despite being described as 'very good condition'), you the buyer will be for... See more

After being a member for at least 1 year, this is the situation: 1. The platform doesn’t protect the sellers in case of buyers not paying 2. The platform doesn’t protect the sellers in case of... See more

Got sold counterfeit items and despite providing 200 + photos detailing that they are clearly counterfeits, they still reply with "Insufficient Evidence". Their whole customer support must just be AI... See more

I dont understand why it says 4+ but it ask you out of no Where how old you are and wants to se you identitet btw you have to be 18 to sell or buy I found out and I have some money on my wallet wich... See more

Ordered a bag. The seller claimed to be used twice, definitely not. After receiving of the bag I have claimed for review, Vinted agreed for return and they informed that the seller is not agreeing... See more

Hello Vinted, Is this really legal? You rejected my complaint and made it legal. I saw a listing where the seller writes that the item can only be purchased through their Instagram account. The... See more

Worst app I have ever tried. Most frustrating experience I have had with any app or company. You are locked into a weird and closed off system full of little annoying poorly thought out features. Yo... See more

I don’t enjoy using Vinted. I was a very happy and long time user of the Danish platform Trendsales, and now, after Vinted taking over their clientele, I feel left with a platform flooded with rubbish... See more

When you move countries you can not change your location, super unprofessional as literally every app is able to change your location. You need to deactive your account but then your email address... See more

They do not have any user support. So if anything goes wrong, you are on your own. Only bots sending you the same text, which does not even make sense. I would never buy anything expensive ( the s... See more

Good day, I’ve sold items on Vinted and can’t get my money from the app. On 28/12 Vinted notified me that I need to submit documents to verify my bank account and I did so. After that they requested I... See more

Apparantly you are left alone when you need their help - even if you got the “Buyer’s guarantee” which is worth nothing. A buyer send me fake Salomon’s, really hard to tell they were, but after 1... See more

I think there are a lot to improve. I personally don't like the way the app works regarding contacting them about an issue. There is no email or phone support available and makes me a bit worried and... See more

Hi, I have sold some items over Vinted summing up to a total of 1.800 DKK and I mistankenly transferred to an old closed bank account but my bank transferred them directly back to vinted and providin... See more

Honestly is one of the worst platforms, i used to love it but in certain situations , it just simply doesn’t work, the customer service doesn’t exist , i bought a product which was false advertised ,... See more

Have experienced both counterfeit products being sold as ‘real’ and had an item break in transit as a seller and they now tell me I haven’t proven it wasn’t damaged when I sent it even though I have p... See more

I asked for my payout. 725 DKK which to me is a lot of money. I never received the money. Vinted sends my robotic answers saying they don’t have my money and they won’t pay me. I tried sending email... See more

I sold an item on Vinted that was lost by the courier. When reported to Vinted, they provided me with a warning that I needed to contact them within 48 hours with further information. The contact in... See more

On April 29th, 2025, I attempted to purchase a necklace through Vinted, but the payment was declined due to an issue with your system. As a result, I met with the seller in person the following da... See more

I purchased an item on 19/06/2025, but it never arrived. I contacted the delivery company, who informed me that I needed to raise the issue with Vinted. When I checked the app, I was informed... See more

Lost money because of Freud. The user Nowak341 sold fake items but vinted did not Care. Did not do anything, I had buyes garantee, but lost my money anyways. Bad customer Care, bad Company policy

I’ve tried to contact Vinted several times regarding an issue, but they never reply.

They don’t let me withdrew money. I had my money for the camera (original with receipts) on my vinted wallet. Then they said they suspected scam, closed my account and kept my money.... See more

This is the most useless customer service I have ever encountered. I used to live in the Netherlands 3,5 years ago, and had an active account linked to my Dutch phone number. Since then, I moved... See more

I had a very disappointing experience. I bought an item, and it never arrived at my home. The reason was never explained. It might have been a normal courier problem, but Vinted was not able to hand... See more

Vinted is absolutely frustrating. They force you to use unreliable couriers like DAO, who hold packages for days, and when you try to get help, you only get a bot, not a human. They are holding you... See more

I have put up 2 pairs of sneaker for sale on 13th of April. I had taken pictures of every important detail, with their respective boxes in the background. Everything was alright, as they let me sell t... See more

Vinted holds users responsible for courier’s mistake – and refuses to reimburse shipping I sent two parcels with the correct Vinted shipping labels, but the courier (DAO) mixed them up. Both buyers a... See more

I strongly urge everyone to stay away from Vinted. My experience with them has been extremely negative, especially when it comes to their customer service. If something goes wrong, you risk losing bot... See more

It used to be a decent site now u see nothing but polish people selling their fake Nike shoes and acne studios jeans. Even if you report them Vinted says they can’t confirm it those items are actually... See more

Use this website if you want people to be able to scam you and vinted will happily help the people scamming you do so. I sold a jacket never worn, the buyer claimed the jacket they received had hole... See more

I create an account, post something I have on many other secondhand platforms and instantly get blocked for life for "illegal activity/scam". Horrifyingly bad automatic system they have there. Should... See more